Pinnacle Hotel Harbourfront

Hotels
8.3 (5239 reviews)
1133 West Hastings Street , Vancouver , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
High prices

Categories

Cleanliness
6.38
Room did not feel clean, especially the carpeting. Some guests mentioned dirty carpets and handprints on windows, affecting overall cleanliness perception.
Service
8.85
Interactions with housekeeping staff were positive, and front desk staff, though described as aloof, are standard for this hotel tier.
Location
9.39
Many reviews applauded the hotel's central and convenient location near the waterfront and shops.
Room Quality
7.34
Some rooms were described as dark and disappointing with noise issues.
Amenities
8.87
Guests appreciated the pool, gym area, and other hotel amenities.
Value for Money
7.83
Some guests felt that the hotel was overpriced for the quality and amenities offered.
Food and Beverage
9.38
Breakfast was noted as having great variety and quality, positively impacting the dining experience.
Overall Experience
8.35
Overall experience varied, with some guests expressing disappointment while others enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:07

Property Description

Stunning Views of Coal Harbour
Located in Vancouver, the Pinnacle Vancouver Harbourfront Hotel offers captivating views of Coal Harbour. With juliette balconies in every room, guests can enjoy the scenery right from their accommodation.

Luxurious Amenities
Guests can unwind in the indoor pool, stay active in the fitness centre, and indulge in delicious dishes at the on-site P2B Bistro Bar. The hotel also offers Keurig coffee-making facilities in each room for added convenience.

Convenient Location
Situated just a short walk from the Vancouver Convention and Exhibition Centre, this hotel is the perfect choice for both business and leisure travelers. Explore nearby attractions like Stanley Park and the Vancouver Aquarium, all within walking distance.

Experience comfort and luxury at Pinnacle Vancouver Harbourfront Hotel. Book your stay now for an unforgettable experience.

Important information:

Please note that all guests need to provide a valid ID at check-in.

Please note that the minimum age for check-in is 19 years.

Parking is available for CAD 7.50 per hour or CAD 43 per night with in-out privileges. All applicable taxes are not included in this price. Parking rates are subject to change.

The maximum vehicle height for parking at this property is 5.9 feet.

Breakfast-inclusive rates consist of breakfast for two adults.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YVR

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CAD 43 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.3
Based on 5239 reviews
Cleanliness: 6.38
Service: 8.85
Location: 9.39
Room Quality: 7.34
Amenities: 8.87
Value for Money: 7.83
Food and Beverage: 9.38
Overall Experience: 8.35
G
Gianna Maria • family_with_children • it
8
2026-06-13 • via Nuitee
B
Bernadette • family_with_children • ca
10
Pros:

It was a great location for us to go the cruise terminal

Cons:

Very busy area

2026-06-13 • via Nuitee
J
Joanne • couple • us
8
2026-06-13 • via Nuitee
K
KIM • couple • us
10
Nice place!
Pros:

Beautiful property, great location, restaurants was a little pricey in my opinion.

Cons:

Thankfully I don't need ADA access but this is not a property for someone that does need it.

2026-06-13 • via Nuitee
R
Renee • couple • ca
7
Pros:

The location was great. Restaurant was lovely and food tasty.

Cons:

Balcony wasn't usable, bit redundant.

2026-06-13 • via Nuitee
C
Carolyn • couple • nz
7
Pros:

Great location & gym

Cons:

A little tired & noise travels between rooms - though believe renovations are to start soon

2026-06-12 • via Nuitee
A
Angela • extended_group • us
10
2026-06-12 • via Nuitee
A
Angela • extended_group • us
10
It is somewhere i would stay again. It was the perfect location!
Pros:

The view was amazing!! To be able to open the windows and look out in the separate, enclosed balcony area was great. The location was perfect!

Cons:

The carpet needs to be updated in the rooms, but it was still a good stay.

2026-06-12 • via Nuitee
C
C • solo_traveller • nl
9
Pros:

Het vriendelijke personeel. Vooral Danny! Wat een service en vriendelijkheid. We voelden ons welkom en veilig onder zijn hoede :-)

2026-06-12 • via Nuitee
C
christine • couple • us
9
Pros:

Very close to most attractions. Great bar in the lobby bartenders very friendly and efficient.

Cons:

Parking was a pain.

2026-06-12 • via Nuitee
A
Arvizu • extended_group • mx
10
Hermosas vistas desde el Hotel
Pros:

La ubicación del hotel es estupenda, desde ahí se ve los hidroaviones y tiene una vista espectacular al Stanley Park

Cons:

Todo me gusto

2026-06-11 • via Nuitee
N
nigel • couple • gb
8
Convenient but not cheap. Hotel needs a upgrade
Pros:

Convenient location for downtown.

Cons:

Very noisy a/c which seemed to have off and loud as its only setting.

Very small towels.

Pool rather cold.

2026-06-10 • via Nuitee
K
Krzysztof • family_with_children • pl
10
2026-06-10 • via Nuitee
K
Kathleen • family_with_children • us
3
We thought it was much closer to the cruise terminal (which was a madhouse/cattle call.) It wasn’t. We would have do
Pros:

There was a place to charge our phone in the lobby.

Cons:

The room was supposed to be ready by 3–they pushed it till 4 “because we are so busy.” Everyone on staff was rude (except for Anthony at check in who took one look at my cane and got us our room early.) Guest services was particularly hostile. The beds were small, very lumpy and uncomfortable and something in the room set off allergy skin symptoms in all of us-hives on my son. Glad I had Benadryl. The first night there was no hot water! Guest services said they were “working on it” through the whole hotel and would call me when it was back on. They never did so we had to wait till the next day for a shower! The room was old, rusty, with very slow internet connections, few plugs and terrible lighting. All this for nearly $800! No thanks.

2026-06-10 • via Nuitee
C
Christine • couple • au
8
Lovely friendly hotel, conveniently situated with great atrium dining room and food exceptional.
Pros:

The dining room, view from our room, size of our room, very comfortable bed.

Cons:

Porter service. We had a lot of heavy bags and would have appreciated help to and from our room.

2026-06-10 • via Nuitee
I
Irene • extended_group • us
8
Overall a great stay
Pros:

The location is excellent and our room was ready when we arrived after getting off our ship. Although the sound between rooms and from the ballroom is extremely noticeable on floor 2 because of the graduation party, the front desk was quick to move us to a better location that provided a quiet environment in order to sleep. The hotel is very well maintained and clean and the staff was extremely kind and gracious and willing to help out!

Cons:

The hotel hosted a graduation party that evening and the music was so incredibly loud that we could hear it clearly in our room. When I called down to the front desk they said the party would continue to close to midnight. When I informed the front desk that the noise was excessive they moved us to the 14th floor. Although that was not ideal as we had already gotten ready for bed, it was handled as quickly and efficiently as possible and I did appreciate the response to move us.

2026-06-10 • via Nuitee
R
Robyn • solo_traveller • ca
7
Pros:

Comfortable room, fairly clean

Cons:

Tried to take a bath in the evening and had cold bath water cause the taps couldnt get hot on even the highest setting. Customer service when asking for disposable cutlery at the service desk and bar were pretty rude.

2026-06-10 • via Nuitee
C
Cheryl • extended_group • us
10
Lovely hotel and restaurant- great beginning to our Vancouver adventure.
Pros:

Great location, view, comfortable beds/pillows. Easy walk to Stanley Park to rent an e-bike, Gastown, and Canada Place to catch the bus to Capilano. Helpful front desk staff: offering discounts on activities (still found Booking to have the best price) and helping us find doctors/pharmacy. Restaurant was OUTSTANDING. Thanks for the discount lunch coupons because he went back for cocktails and breakfast because it was so bright and sunny, food was good and the wait staff was so professional and personable.

Cons:

N/A.

2026-06-10 • via Nuitee
L
Linda • couple • gb
9
Nice hotel, large rooms in good location. Great food options and friendly staff
Pros:

Lovely hotel with large rooms overlooking the harbour. All seemed very efficiently run. Lovely food in the bistro at lunch and evening. Great location near to cruise port. Very cheerful waiter Pavel, in the bistro - was exceptionally helpful.

Cons:

The bistro was very noisy in the evening.

2026-06-10 • via Nuitee
M
Marcella • couple • us
8
Near the water and downtown
Pros:

Staff were super friendly and helpful. Room was easy to access. Restaurant was bright and cheerful with fresh, well-prepared food that exceeded my expectations. The wait staff were friendly and the food was delicious. The hotel was just a block from the water with a comfortable park for both bicyclers and pedestrians as well as benches to just sit and enjoy the view. Interesting shops and food trucks were a short walk away, and the water-airplane tour service was readily available as well as a few cruise ships that were docked nearby. We enjoyed a good weather day, perfect for enjoying the outside.

Cons:

I had hoped for a room with a view of the water, although I did not specify that in my reservation request. So, that was on me. There were a few sketchy looking characters on the streets (common in any large city), and I noted a (? residential) mental health facility nearby that gave me pause.

2026-06-09 • via Nuitee