Hampton Inn & Suites San Juan

Hotels
•
Hampton Inn
8.9 (1026 reviews)
6530 Isla Verde Avenue , San Juan , PR
+1 787-791-8777

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good breakfast (varied, fresh)
Friendly and attentive staff
Excellent location (near airport, beach, restaurants)
Pool area and on-site bar / complimentary happy hour
Comfortable beds
Generally good value/pricing
Cons:
Inconsistent cleanliness for some rooms (stains reported)
Some rooms feel dated / shower door or room maintenance issues
Noise issues for a room near broiler reported
Sofa bed uncomfortable for 5-person room configuration
Occasional breakfast items criticized (oatmeal, cold coffee)
Parking fee noted as extra cost

Categories

Cleanliness
7.5
Mixed mentions: several reviews praise 'limpieza' and 'habitaciones bien limpias' and pool/areas described as very clean, but at least one review reports stains on sheets and describes rooms as 'disgusting'—overall mixed, slightly below target.
Service
9.6
Consistently positive: multiple comments on 'amabilidad', 'trato del personal', 'service and quality of the employees', and staff described as very friendly; complimentary cocktail hour and attentive staff noted.
Location
9.6
Strongly positive: repeatedly cited as close to the airport, near restaurants and supermarkets, within walking distance of the beach and Metropol restaurant—location is a frequent highlight.
Room Quality
8
Mixed: several guests mention comfortable beds, good shower pressure and adequate rooms, but others report dated/outdated rooms, a shower door that doesn't close, stains and an uncomfortable sofa bed for a party of five.
Amenities
9
Positive: pool area, small bar-restaurant, free happy hour, and breakfast facilities are repeatedly praised and considered good on-site amenities.
Value for Money
8.8
Generally positive: many call rates very reasonable and good value for location/amenities; minor negatives include extra parking fees and rooms that may not suit larger groups.
Food and Beverage
9
Mostly positive: breakfast is frequently described as very good, varied and fresh; isolated complaints about specific items (oatmeal quality, cold coffee) but overall breakfast is a strength.
Overall Experience
9.7
Overall very positive: numerous 'excellent', 'espectacular' comments and returns planned; isolated issues (cleanliness, dated rooms, noise) exist but do not dominate the general guest impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Convenient Location

Located just 1 km from Luis Muñoz Marín International Airport, the Hampton Inn in Isla Verde, San Juan offers easy access for travelers. Explore nearby attractions like Old San Juan and the Puerto Rico Convention Center.

Modern Amenities

Enjoy free WiFi, an outdoor pool with a swim-up bar, and classic guest rooms equipped with a flat-screen TV, refrigerator, and coffee maker. Indulge in American cuisine at Guacamayo Pool Bar & Grill and start your day with a hot breakfast.

Fitness and Business Facilities

Stay active at the on-site gym with floor-to-ceiling mirrors or take care of work at the business center. With dry cleaning services available, the Hampton Inn ensures a comfortable and productive stay.

Book your stay at Hampton Inn & Suites San Juan for a perfect blend of convenience and comfort.

Important information:

Please note that a resort charge will be added to the rate and includes:

-2-hour manager reception (Mondays through Fridays)
-daily evening snacks
-pool and beach toys and towels and coolers
-nearby Casino match bet coupon
-poolside activities (select days and times)
-remote wireless printing and scanning
-Property has access to Beach club including beach chairs, beach towels and umbrellas for day time use.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJU

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.9
Based on 1026 reviews
Cleanliness: 7.5
Service: 9.6
Location: 9.6
Room Quality: 8
Amenities: 9
Value for Money: 8.8
Food and Beverage: 9
Overall Experience: 9.7
B
Boutique • extended_group • us
9
2026-10-31 • via Nuitee
L
Luzon • couple • us
9
2026-10-27 • via Nuitee
J
Julio • extended_group • pr
10
Pros:

Limpieza, desayuno, amabilidad

Cons:

Me gustó todo

2026-10-26 • via Nuitee
M
Mauricio • solo_traveller • ar
7
2026-10-25 • via Nuitee
E
Eileen • couple • us
10
Pros:

La ubicación, la decoración, el trato del personal

2026-10-24 • via Nuitee
M
maria j • solo_traveller • us
9
Pros:

Todo excelente. Menos el desayuno la avena bien mala y el café bien frío

Cons:

Todo bien, menos el desayuno

2026-10-23 • via Nuitee
D
David • couple • pr
10
Pros:

LAS HABITACIONES BIEN LINPOAS , EL DESAYUNAO RIQUISIMO, LA POSCINA Y TODO ALREDEDOR MUY LINPIO Y EL PERSONAL MUY ATENT9.

2026-10-23 • via Nuitee
P
patofasa • couple • co
9
Cercanía y calidad
Pros:

El desayuno es muy bueno, variado y fresco.
El área de la piscina es cómoda y cuenta con un pequeño bar-restaurante.
Nos gusta alojarnos allí cada vez que viajamos a San Juan por la cercanía al aeropuerto y al restaurante Metropol, uno de nuestros favoritos.

2026-10-22 • via Nuitee
E
Eusebio • couple • us
7
2026-10-22 • via Nuitee
E
ELIZABETH • couple • pr
10
Espectacular
Pros:

El servicio y la calidad de los empleados

Cons:

N/A

2026-10-21 • via Nuitee
S
Sandra • solo_traveller • us
10
2026-10-21 • via Nuitee
C
Chanel Celena • couple • us
8
2026-10-20 • via Nuitee
J
Janet-Lee • family_with_children • ag
10
Very nice
Pros:

Was nearby the airport and close proximity to restaurants and supermarkets.

2026-10-19 • via Nuitee
W
Wilmelis • couple • pr
10
Excelente
Pros:

Súper accesible y muy buen trato.

2026-10-19 • via Nuitee
P
Patricia • solo_traveller • co
10
Pros:

El desayuno

Cons:

Nada, todo estuvo muy bien!

2026-10-18 • via Nuitee
H
hernandez • solo_traveller • us
8
2026-10-07 • via Nuitee
W
wilfredo • couple • do
7
2026-09-19 • via Nuitee
R
Reneika • family_with_children • us
5
Cons:

We were next to the broiler, which was very noisy.

2026-09-18 • via Nuitee
M
Maldonado • family_with_children • pr
10
Lugar espectacular bello y tranquilo perfecto para desconectarse
Pros:

Todo en general

Cons:

No tengo quejas

2026-09-14 • via Nuitee
R
Ruben • extended_group • us
10
Perfect
Pros:

Amazing

Cons:

Nothing

2026-09-12 • via Nuitee