Embassy Suites by Hilton Miami International Airport

Hotels
Embassy Suites Hotels
8.1 (3709 reviews)
3974 Northwest South River Drive , Miami , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good breakfast options
Cons:
Parking fees
Location not ideal for attractions
Minor maintenance issues

Categories

Cleanliness
8.06
The facility is reported as very clean, but some guests noted maintenance issues.
Service
8.53
The staff received several compliments for their friendliness and customer service.
Location
7.57
While convenient for the airport, some guests mentioned that the location is not ideal for walking to nearby attractions.
Room Quality
8.02
Rooms are described as spacious and comfortable, but some missed amenities.
Amenities
8.55
Good breakfast and happy hour were appreciated, but some parking issues were raised.
Value for Money
8.01
Overall, guests felt that the stay was worth the cost despite some add-on fees.
Food and Beverage
8.06
Breakfast was generally well-received, with some mentions of repetitive options.
Overall Experience
8.03
Guests had a great time overall, highlighted by exceptional staff but some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:59

Property Description

Convenient Shuttle Services
Experience the ease of complimentary shuttle services to and from Miami International Airport when you stay at this Miami, Florida hotel.

Relaxing Outdoor Pool and Hot Tub
Unwind and soak up the sun by the outdoor pool or enjoy a rejuvenating soak in the hot tub. Perfect for a leisurely day under the Miami sky.

Comfortable Rooms and Amenities
Guest rooms at Embassy Suites Miami International Airport are equipped with convenient amenities like a microwave, refrigerator, and cable TV. Enjoy a relaxing stay with all the comforts of home.

Book your stay at Embassy Suites Miami International Airport now to enjoy these fantastic features and more!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 24 per day.

  • Internet

    WiFi is available in all areas and costs USD 9.95 per 24 hours.

Location

Property Accessibility

Total Disability Score: 51
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric, regular
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 11
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.1
Based on 3709 reviews
Cleanliness: 8.06
Service: 8.53
Location: 7.57
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 8.06
Overall Experience: 8.03
A
Angelique extended_group us
10
2026-07-04 via Nuitee
C
Clarissa couple us
10
Overall very pleased. I would definitively stay again!
Pros:

My flight was late. I was able to communicate with the staff via messaging. This was my second time staying there and the staff members were pleasant and helpful each time. The breakfast was also nice.

Cons:

Probably not the best value for a 1 night stay.

2026-07-04 via Nuitee
M
Marris couple us
7
Overall, I would stay at this property again but would advise against taking the shuttle
Pros:

The property is clean and maintained well. The staff were patient with customers. We were there for an overnight stay. The hotel was very busy and at capacity. The staff continued to be patient with impatient customers.

Cons:

Because the shuttle runs on a strict schedule, after waiting for an hour, it was at capacity and couldn’t take any more passengers. It seems when there’s a full house, the property would have an established backup plan. This is the primary reason the customers were upset. By the time most of us arrived, our prepaid rooms were gone and alternative, often smaller arrangements were made.

2026-07-04 via Nuitee
W
Whitney couple us
10
2026-07-03 via Nuitee
C
Carla solo_traveller us
7
Pros:

The soft beds

Cons:

The location not near stores

2026-07-03 via Nuitee
R
Roberto solo_traveller hn
10
2026-07-03 via Nuitee
A
April family_with_children us
10
We loved our stay and will stay again
Pros:

Clean, great breakfast

Cons:

N/A

2026-07-03 via Nuitee
C
Christine extended_group bs
10
An enjoyable stay
Pros:

Every thing !

Cons:

NA

2026-07-03 via Nuitee
R
Randy solo_traveller tc
10
2026-07-03 via Nuitee
D
Dein family_with_children dk
8
2026-07-02 via Nuitee
N
Norma family_with_children us
9
2026-07-02 via Nuitee
T
Tomasz extended_group pl
7
2026-07-02 via Nuitee
J
Jodi couple us
10
2026-07-01 via Nuitee
A
Aneta family_with_children is
8
2026-07-01 via Nuitee
D
darriona family_with_children us
10
Our overall experience was a 10
Pros:

Staff was helpful and provided great customer service, happy hour was a good time and breakfast was amazing as well.

Cons:

The room wouldn't get as cold

2026-07-01 via Nuitee
M
Mariano solo_traveller ar
9
2026-07-01 via Nuitee
D
David family_with_children us
1
Horrible service
Pros:

I have stayed at Embassy Suites all over and this is by far the worse. The service is non-existent. First impressions are important right? First thing I noticed when we pulled up was a guy on the bench smoking Marijuana. The shuttle from the airport just passed us by. Although, they offered to pay for the Uber and getting the money was a challenge. I go downstairs to get my money as instructed by Anthony the night before and the guy Chris talks to me like he doesn't know what I am talking about then give me an attitude! I ask to speak to the manager and he says you can sit there and wait or you can just go. Didn't bother mentioning the manager was in a meeting! Gave us a handicap room when I didn't reserve one! Plus put us right next to the train track that woke us up all early in the morning. Horrible service. Canceled my other reservation and going elsewhere! You should do the same!

Cons:

The service and specifically Chris's attitude.

2026-07-01 via Nuitee
A
Angela couple us
7
I had to report her she had the audacity to knock on my door an ask who I payed to stay it made no sense to me actually
Pros:

Amazing but the house keeping supervisor disrespectful and very rude

Cons:

The house keeping supervisor

2026-06-30 via Nuitee
M
Maritza solo_traveller us
10
Pros:

Todo excelente y limpieza 👌 10 de 10

2026-06-29 via Nuitee
L
Liliana extended_group us
10
2026-06-29 via Nuitee