Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Adequate breakfast
Cons:
Cleanliness issues
Room quality concerns
Noise from vicinity

Categories

Cleanliness
7.46
Some reviews mention issues such as odors and outdated rooms, affecting the cleanliness sentiment.
Service
8.93
Friendly and accommodating staff are consistently praised across multiple reviews.
Location
8.97
Central location is frequently highlighted as a positive aspect.
Room Quality
6.92
Mixed sentiments regarding room quality with mentions of outdated amenities and noise issues.
Amenities
7.45
Some amenities like lack of fridges and inadequate room facilities noted as concerns.
Value for Money
8.41
Generally regarded as good value with proportionate pricing to offered quality.
Food and Beverage
7.96
Breakfast quality received positive comments but some concerns about variety.
Overall Experience
7.93
Overall experiences pointed to satisfaction, balancing pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:25

Property Description

Centrally Located Hotel with Finnish Charm

Convenient Amenities: Enjoy a large breakfast buffet, bookable sauna, and free WiFi during your stay.

Cozy Accommodations: Relax in rooms equipped with a work desk, TV, and private bathroom. Upgrade to top-floor rooms for stunning rooftop views.

Delicious Dining: Indulge in traditional Finnish cuisine at the on-site restaurant, adorned with elegant curtains and crystal chandeliers.

Experience the best of Helsinki at Arthur Hotel. Book now for a memorable stay in the heart of the city.

Important information:

Please note that the Deluxe Double Rooms can only be accessed via stairs from the 8th floor.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HEL

Location

Guest Reviews

8
Based on 14869 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.97
Room Quality: 6.92
Amenities: 7.45
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 7.93
M
Malle Elina solo_traveller fi
8
Pros:

Ihana paikka, hyvä sijainti!

2026-08-29 via Nuitee
B
Beverly couple au
8
A pleasant stay
Pros:

Great location. Spacious room.

Cons:

Dated style.

2026-08-29 via Nuitee
A
A. Haupt family_with_children de
8
Zentral gelegenes nettes Hotel für einen Kurzaufenthalt in Helsinki
Pros:

Das Hotel liegt zentral aber doch auch ruhig in Helsinki. Alle wichtigen Sehenswürdigkeiten, Geschäfte sowie auch der Bahnhof sind fußläufig erreichbar. Die Zimmer sind angemessen geräumig und funktional eingerichtet, die Badezimmer teilweise sehr modern und schön renoviert. In allen Bereichen des Hotels ist das Personal freundlich und hilfsbereit. Das Frühstücksbüffet bietet eine schönes Auswahl und lädt zum gemütlichen Frühstücken ein.

2026-08-29 via Nuitee
G
Graziella extended_group it
5
Pros:

La posizione

Cons:

Camera molto piccola, due sole prese per caricare cellulari e distanti dal letto
Bagno troppo piccolo e angusto

2026-08-29 via Nuitee
D
Diego family_with_children es
8
2026-08-29 via Nuitee
L
Leilop couple ee
8
Pros:

The room was very nice-looking.

Cons:

Breakfast was a bit less impressive than 2 years earlier.

2026-08-29 via Nuitee
P
Päivi solo_traveller fi
9
Pros:

Erinomainen sijainti ja hyvä aamupala. Iso huone.

2026-08-29 via Nuitee
P
Pekka solo_traveller fi
8
Pros:

Ok paikka, ollaan oltu lukuisia kertoja. Sijanti oleellisin asia. Tulemme viettämään aikaa Helsingissä, emme hotellissa. Tähän tarkoitukseen Arthur on Helsingin paras, hinta/laatu-suhde.

2026-08-29 via Nuitee
M
Mikko couple fi
8
2026-08-29 via Nuitee
M
marco solo_traveller gr
9
Very nice and convenient value-for-money hotel in the heart of Helsinki with great staff
Pros:

Very friendly staff, eager to help you and inform you about anything, clean hotel, central location , cafes, supermarket, transport all around. Deco was old-fashioned but that's not a deterrent. I'd gladly stay there again!
Useful tip that is not shared: To get to the hotel, get off at the Metro station Helsingin Yliopisto (University of Helsinki), just one stop after the Central Station, and take exit named Vilhonkatu, not the others because they are further away and if it's raining and you're carrying luggage, it's a real drag. There is an elevator in Vilhonkatu exit that takes right up to the street where the Hotel is on your left just 200m. away

Cons:

The shower was so tiny and cramped you could barely move and water spilled all over the bathroom since there was nothing to hold it

2026-08-29 via Nuitee
A
aso solo_traveller jp
9
2026-08-29 via Nuitee
G
Gloria solo_traveller es
9
Pros:

Super super limpio, personal muy amable, nos guardaron el equipaje todo el dia. Desayuno fantástico. Camas pequeñas pero muy comodas. Ubicación excepcional . Desayuno muy bueno

Cons:

Un poco antiguo, pero tiene su encanto. Un poco caro la noche

2026-08-28 via Nuitee
A
Alexander solo_traveller ch
10
Pros:

Nettes Personal und tolle Lage!

2026-08-28 via Nuitee
Y
Yamaguchi solo_traveller jp
9
2026-08-28 via Nuitee
V
Viljanen solo_traveller fi
8
Pros:

Huone tilava. Saimme hyvää asiakaspalvelua huoneen vaihdon yhteydessä tilanteemme muuttuessa.

Cons:

Aamupalan hinta 18,90 € ulkopuolisilta, ei vastaa hintatasoa. Useissa hotelleissa hinnoiteltu halvemmaksi, vaikka tarjonta monipuolisempaa.

2026-08-28 via Nuitee
A
Atsushi extended_group jp
9
ゆっくりするのにいいホテルです。
Pros:

朝食はおいしかった。また、部屋の清掃は受付に言えばそのオーダーの内容どおりにやってくれます。立地も良いので、移動にも便利です。

Cons:

シャワーが日本の元は違うので、床下がぬれます。それをモップで掃除しながらでるので、面白いですが、なれるまで驚きました。

2026-08-28 via Nuitee
M
Maria solo_traveller cy
5
Convinient location, friendly staff and excellent breakfast! Not comfortable room.
Pros:

The location is excellent, and the staff were very friendly! The restaurant was perfect, and the breakfast had so many different things!

Cons:

The room was not what I expected!! A bit old, far from the lifts, with steps I had to carry a heavy bag up. There was a mouldy smell all the time, which made the stay a bit uncomfortable.

2026-08-28 via Nuitee
A
Angelika family_with_children pl
7
Fiński express
Pros:

Lokalizacja centralna, wypasione śniadania i bardzo wygodne łóżka.

Cons:

Obniżyliśmy ocenę z powodu braku komunikacji personelu. Przy zameldowaniu zostaliśmy poinformowani, że jeśli będziemy chcieli żeby posrzątano nam pokój musimy to zgłosić na recepcji. W drugim dniu pobytu tak właśnie zrobiliśmy zgłaszając takie zapotrzebowanie. Jak się już domyślacie nikt nam pokoju nie posprzątał. Kiedy wieczorem zgłosiliśmy ten problem jedyne co nam zaofiarowali to wymianę ręczników, a śmieci w koszach już zostały z nami do końca pobytu...

2026-08-28 via Nuitee
F
Fahri couple de
8
Sehr gut
Pros:

Die Lage

Cons:

5.og

2026-08-28 via Nuitee
K
Kaija solo_traveller au
10
Ok
Pros:

Ok

Cons:

Ol

2026-08-28 via Nuitee