Estancia del Norte San Antonio, A Tapestry Hotel by Hilton

Hotels
•
Tapestry Collection
9 (785 reviews)
37 Northeast Loop 410 (at McCullough) , San Antonio , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Cons:
Room quality issues
Cleanliness concerns

Categories

Cleanliness
7.88
Several comments point out issues with room cleanliness, including outdated furniture and issues with bedding.
Service
9.99
Numerous reviews praising the staff, especially Brooke and Dani, for their exceptional service and attentiveness.
Location
9.89
Centrally located with easy access to local attractions and restaurants.
Room Quality
7.84
Negative feedback on the condition of the rooms, described as old and poorly maintained.
Amenities
8.87
Comments on amenities were mostly positive, although some guests mentioned specific shortcomings.
Value for Money
7.83
Some guests felt the price was too high relative to their experience, particularly with room quality.
Food and Beverage
9.88
Positive remarks about food and beverage service, particularly from the bar and restaurant staff.
Overall Experience
9.85
Despite some issues, most guests report a memorable stay and express willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:13

Property Description

Convenient Location near San Antonio International Airport
Estancia del Norte San Antonio, A Tapestry Hotel by Hilton offers a free 24-hour shuttle service to the airport and local businesses for your convenience.

Spanish Colonial Influenced Guest Rooms
Experience the charm of Spanish colonial decor in the spacious guest rooms equipped with cable TV, in-room safe, and coffee maker for a comfortable stay.

On-Site Dining and Fitness Center
Indulge in delicious meals at Paseo Bar and stay active at the state-of-the-art fitness center within the hotel premises.

Book your stay at Estancia del Norte San Antonio, A Tapestry Hotel by Hilton to explore nearby attractions like River Walk, SeaWorld Texas, and the historic Alamo effortlessly.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9
Based on 785 reviews
Cleanliness: 7.88
Service: 9.99
Location: 9.89
Room Quality: 7.84
Amenities: 8.87
Value for Money: 7.83
Food and Beverage: 9.88
Overall Experience: 9.85
T
Thersa • couple • us
8
The stay was good.
Pros:

Convenient

Cons:

Fridge was cool, but not cold. Leaked water all inside.

2026-05-17 • via Nuitee
J
Jessica • couple • mx
9
Comfortable and friendly
Pros:

Nice hotel. Clean

2026-05-16 • via Nuitee
R
Rodolfo • couple • us
10
2026-05-11 • via Nuitee
A
Adameit • solo_traveller • us
10
Pros:

It smelled so good when you walk in. The front desk clerk was so nice and understanding. The room was clean and bed was comfy. We usually stay next door at the Marriott but we always stay here now.

Cons:

Everything was perfect

2026-05-11 • via Nuitee
A
Alejandra • solo_traveller • us
10
Pros:

Todo

2026-05-07 • via Nuitee
E
esmeralda • couple • us
10
2026-04-30 • via Nuitee
T
Tidwell • couple • us
7
Pros:

It smelled good right when you came In and everyone was so friendly

Cons:

I guess there was a party going on or something. I wasn’t able to sleep because people were at the pool screaming and laughing till 2 am. There should really be a curfew

2026-04-27 • via Nuitee
V
V5240DJdanielg • Business • Kansas City, Missouri
10
Great Hotel with great Customer Service!!
Pros:

Just came here for business and the staff is extremely friendly and supportive. They made me feel at home. Will definitely consider staying here the next time I am
On. Town. None

2026-04-19 • via Tripadvisor
C
codywY4401XK • Solo travel
10
Home away from home
Pros:

Bartender Cam was fantastic. A week away from home and I still felt at home. Thank you sir for the great service and calm port in the storm!

2026-04-13 • via Tripadvisor
S
Sonia • couple • us
10
2026-04-13 • via Nuitee
S
Sonia • couple • us
10
2026-04-13 • via Nuitee
J
juliehB9875AH • Solo travel • Addison, Texas
10
Great first stay!
Pros:

Lovely hotel. Great restaurant/bar. Thank you Angel for great service!

2026-04-11 • via Tripadvisor
J
Jamie • couple • us
9
Great hotel with friendly staff!
Pros:

Friendly staff, rooms was clean and AC worked well.

Cons:

The ice machine on our floor didn’t work and some areas were a little dated, but overall, great stay.

2026-04-09 • via Nuitee
J
joerH9901UF • Business
10
Top notch
Pros:

Brook and Jessica were amazing hostesses.

2026-04-08 • via Tripadvisor
M
Maria • solo_traveller • us
9
It was a nice hotel, but staff members are not courteous .
Pros:

It was clean .

Cons:

I didn't appreciate the staff member that checked us in. She was not friendly, and was bothered. The day we arrived, apparently the was an issue with the water, and it was shut down. She told my daughter n I we could not check in. However the gentleman man next to us was getting checked in and he was not told that. She the staff employee did not apologize for the inconvenience. I will not stay again .

2026-04-03 • via Nuitee
S
Sonia • family_with_children • us
10
2026-04-01 • via Nuitee
J
Jose • couple • us
10
Pros:

Excelente ubicación

2026-03-30 • via Nuitee
M
Megan • couple • us
10
Clean, beautiful property and decent location.
Pros:

The property was BEAUTIFUL! Very clean, and smelled amazing. The courtyard is gorgeous. Family friendly as well. They played children’s movies in the evening on the projector on the lawn. Staff was very accommodating and friendly. Rooms were clean, would definitely stay here again!

2026-03-23 • via Nuitee
P
Pearl • couple • us
1
No happy, and will never book at this hotel again.
Pros:

I had a issue and it was addressed as soon as I got back down to the desk to check in.

Cons:

When I got my room, it was outside like I was checking into a Motel. I don't like enter my room from outside . I called and they gave me a room on the inside. I also asked for to face towels and the house keeper told me no. The bath room was not clean rust around the shower and nasty things on the wall of the bathroom by the shower.

2026-03-23 • via Nuitee
H
Heidy • extended_group • us
8
Pros:

It is a pleasant hotel. The pool is nice but freezing!

Cons:

First day of breakfast, the wait was excessively long, and I'm not sure if they were understaffed.

2026-03-22 • via Nuitee