Holiday Inn Express - Concepcion by IHG

Hotels
Holiday Inn Express
9 (2930 reviews)
Av. San Andres #38 , Concepción , cl

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Comfortable beds
Varied breakfast options
Friendly staff
Clean facilities
Good location
Cons:
Pool cleanliness
Noise disturbances from other guests
Lack of adequate restaurant options
Room temperature issues

Categories

Cleanliness
9.33
Most reviews mention high cleanliness standards with phrases like 'muy limpio' and 'impecable'.
Service
9.3
Multiple reviews highlight the kindness and attentiveness of the staff.
Location
9.34
The hotel is noted for its excellent location near major attractions, such as a mall.
Room Quality
8.79
General comfort is noted, though some rooms were reported to be too hot or dark.
Amenities
8.82
Amenities mentioned include pools and breakfast service, but issues with cleanliness of the pool were noted.
Value for Money
8.78
Guests found the services overall satisfactory, but some found the food options lacking.
Food and Beverage
8.33
Breakfast options are varied and fresh, but guests expressed disappointment with the dinner service.
Overall Experience
9.3
Positive feedback with comments like 'perfect', 'buena experiencia', and 'todo muy bien'.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:10

Property Description

Spacious Rooms and Outdoor Pool: Holiday Inn features spacious rooms with modern amenities and an inviting outdoor swimming pool, perfect for relaxation and enjoyment during your stay.

Convenient Location: Situated just a short 2 minutes´ drive from Concepcion´s airport and adjacent to Plaza Trébol Shopping Mall, Holiday Inn Express Concepcion offers easy access to transportation and entertainment options.

Delicious Dining Options: Start your day with a delicious breakfast served each morning and explore the variety of prepared dishes, sandwiches, and drinks available at the Innporio cafeteria, ensuring a satisfying dining experience throughout your stay.

Book your stay at Holiday Inn Express Concepcion now and enjoy a comfortable and convenient experience with top-notch amenities and services.

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

In light of COVID-19 and for precautionary measures, the swimming pool is open with time and people restriction, with prior reservation in the front desk. Jacuzzi remains closed.

Due to government regulation, there is a maximum capacity of people simultaneously in the breakfast area, so you must register a specific time for breakfast at the front desk upon arrival. In addition, there are specific service protocols that must be carried out, such as plastic containers, among others.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CCP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 2930 reviews
Cleanliness: 9.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.3
F
FERNANDO couple cl
8
Buen lugar express en Conce!
Pros:

La piscina, la limpieza, la pieza muy comoda.

Cons:

El desayuno podría mejorar

2026-05-30 via Nuitee
P
Pamela family_with_children cl
8
Buena
Pros:

El desayuno super variado sin embargo son pocas las mesas disponibles para la cantidad de huéspedes

Cons:

Cantidad de mesas disponibles para el desayuno

2026-05-29 via Nuitee
M
Miguel Angel solo_traveller cl
10
2026-05-28 via Nuitee
R
Roy demian solo_traveller ar
10
Pros:

Las habitaciones increíbles, el desayuno muy bueno

Cons:

Le faltaria un frigobar

2026-05-28 via Nuitee
A
ANA MARIA family_with_children cl
9
Pros:

La habitación amplia y cómoda, el desayuno bastante bueno y el personal muy amable

Cons:

Solo comentar que la ducha tenía muy poca potencia, entonces era muy débil

2026-05-28 via Nuitee
F
Fernando solo_traveller cl
10
2026-05-28 via Nuitee
P
PATRICIA couple cl
10
Muy buen hotel 100% recomendable
Pros:

Habitación muy cómoda , buen desayuno , excelente atención

Cons:

La habitación quedaba muy lejos de los ascensores pero tenía mejor vista

2026-05-28 via Nuitee
M
Maria solo_traveller cl
8
Pros:

ubicación

Cons:

las paredes demasiado delgadas, se escuchaba todo lo que hablaban en la habitación del lado.
No pudimos ver Netflix porque una usuaria anterior lo dejó bloqueado y no nos pudieron ayudar.
Si bien las habitaciones tienen cafetera, sólo dejan café el día de llegada (bienvenida). Si uno quiere, se puede bajar al primer piso donde hay café siempre

2026-05-27 via Nuitee
J
Johanna couple cl
10
Pros:

Todo

2026-05-27 via Nuitee
L
Lorena Del Pilar family_with_children cl
8
Regular
Pros:

El personal

Cons:

El desayuno por segunda vez nos tocó tomar desayuno con mis hijos de 11 y 14 años en la terraza del hotel con mucho frío

2026-05-27 via Nuitee
R
René couple cl
10
Excelente
Pros:

Excelente servicio, la ubicación y conectividad al aeropuerto

Cons:

En general todo bien

2026-05-26 via Nuitee
C
Carlos solo_traveller cl
9
Tres B
Pros:

Es un hotel cómodo, buenas camas, buen desayuno

Cons:

Poca conectividad, para los pasajeros de aviones está bastante bien

2026-05-26 via Nuitee
P
Pamela solo_traveller cl
9
Pros:

Limpieza, ubicación frente al mall trébol 🍀

Cons:

Buffet del desayuno muy pobre, pocas alternativas para celíacos, veganos, intolerancia a la lactosa

2026-05-26 via Nuitee
C
Cofre couple cl
10
Lugar acogedor y agradable para la estadía.
Pros:

En general el desayuno es estandar, "no brilla ni arruga"

Cons:

El desayuno pudo haber sido mejor. No encontré leche por ejemplo.

2026-05-26 via Nuitee
G
Gonzalo couple cl
8
2026-05-25 via Nuitee
G
Gilda solo_traveller cl
8
Muy buena
Pros:

Impecable

Cons:

La ubicación un poco complejo

2026-05-25 via Nuitee
C
Carmen couple cl
9
Ageadable y breve estadía en este hotel
Pros:

Cómodas habitaciones en un hotel moderno en un barrio agradable

Cons:

Un poco alejado de restaurantes

2026-05-25 via Nuitee
R
Rafael solo_traveller cl
9
2026-05-25 via Nuitee
C
Constanza family_with_children cl
10
Todo bueno
Pros:

Todo un 10/10

Cons:

El desayuno debería ser más variado, igual es pequeño para la cantidad de gente que se hospeda.

2026-05-25 via Nuitee
K
katerin solo_traveller cl
10
2026-05-25 via Nuitee