Holiday Inn Express - Concepcion by IHG

Hotels
•
Holiday Inn Express
9 (3016 reviews)
Av. San Andres #38 , Concepción , cl

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Comfortable beds
Varied breakfast options
Friendly staff
Clean facilities
Good location
Cons:
Pool cleanliness
Noise disturbances from other guests
Lack of adequate restaurant options
Room temperature issues

Categories

Cleanliness
9.33
Most reviews mention high cleanliness standards with phrases like 'muy limpio' and 'impecable'.
Service
9.3
Multiple reviews highlight the kindness and attentiveness of the staff.
Location
9.34
The hotel is noted for its excellent location near major attractions, such as a mall.
Room Quality
8.79
General comfort is noted, though some rooms were reported to be too hot or dark.
Amenities
8.82
Amenities mentioned include pools and breakfast service, but issues with cleanliness of the pool were noted.
Value for Money
8.78
Guests found the services overall satisfactory, but some found the food options lacking.
Food and Beverage
8.33
Breakfast options are varied and fresh, but guests expressed disappointment with the dinner service.
Overall Experience
9.3
Positive feedback with comments like 'perfect', 'buena experiencia', and 'todo muy bien'.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:10

Property Description

Spacious Rooms and Outdoor Pool: Holiday Inn features spacious rooms with modern amenities and an inviting outdoor swimming pool, perfect for relaxation and enjoyment during your stay.

Convenient Location: Situated just a short 2 minutes´ drive from Concepcion´s airport and adjacent to Plaza Trébol Shopping Mall, Holiday Inn Express Concepcion offers easy access to transportation and entertainment options.

Delicious Dining Options: Start your day with a delicious breakfast served each morning and explore the variety of prepared dishes, sandwiches, and drinks available at the Innporio cafeteria, ensuring a satisfying dining experience throughout your stay.

Book your stay at Holiday Inn Express Concepcion now and enjoy a comfortable and convenient experience with top-notch amenities and services.

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

In light of COVID-19 and for precautionary measures, the swimming pool is open with time and people restriction, with prior reservation in the front desk. Jacuzzi remains closed.

Due to government regulation, there is a maximum capacity of people simultaneously in the breakfast area, so you must register a specific time for breakfast at the front desk upon arrival. In addition, there are specific service protocols that must be carried out, such as plastic containers, among others.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CCP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 3016 reviews
Cleanliness: 9.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.3
B
Barbara • couple • cl
10
2026-07-11 • via Nuitee
F
Fernandez • family_with_children • cl
8
Positiva
Pros:

EL Lugar

Cons:

el desayuno. está muy limitado, no como antes que era muy abundante y variado.

2026-07-11 • via Nuitee
H
HECTOR • couple • cl
9
2026-07-09 • via Nuitee
J
Jana • solo_traveller • cz
9
Pros:

Spaceful rooms, breakfast, comfortable beds

2026-07-09 • via Nuitee
P
Poema • solo_traveller • pf
10
Pros:

Le confort des chambres, l'accueil...

Cons:

Rien

2026-07-09 • via Nuitee
C
Claudia Mabel • solo_traveller • ar
10
EXCELENTE LUGAR💯✍️🏻🫶
Pros:

La atención de Carola! ❤️🫂 muy amable y cordial, las chicas de recepción excelente siempre predispuestas y amables.
La limpieza impecable.
Desayuno rico y variado

Cons:

Nada. Sin dudas es nuestro lugar eb Concepción.

2026-07-08 • via Nuitee
R
raul • couple • cl
9
2026-07-07 • via Nuitee
C
Claudio • couple • cl
9
Sin duda volvería
Pros:

La atención del personal muy atento

Cons:

Nada

2026-07-07 • via Nuitee
P
Patricia • family_with_children • cl
10
2026-07-07 • via Nuitee
L
LESTER • family_with_children • co
9
Paseo
Pros:

La ubicación es muy buena, las habitaciones son amplias y cómodas. Los desayunos son muy buenos

Cons:

El sanitario parecía deteriorado

2026-07-07 • via Nuitee
A
Alejandro • solo_traveller • cl
10
Excelente servicio, buen precio y la habitación muy limpia y grande
Pros:

Habitación grande en comparación a otras de otros hoteles en el mismo rango de precio

Cons:

Nada, todo bien

2026-07-06 • via Nuitee
M
Maria Elena • family_with_children • cl
8
2026-07-06 • via Nuitee
P
Patricio • family_with_children • cl
8
Recomendado.
Pros:

Hotel bonito, buena ubicación.

Cons:

Las habitaciones son heladas, la cañefaccion central prende a las 20hrs pero se apaga en la madrugada. El aire acondicionado que tiene es antiguo y es mas ruido que calor. El desayuno es poco variado.

2026-07-06 • via Nuitee
B
Bustamante • solo_traveller • cl
10
2026-07-06 • via Nuitee
D
Diaz • solo_traveller • cl
10
Pros:

El acceso

Cons:

Incluiría el te cuando entregan café 24 horas

2026-07-06 • via Nuitee
C
Constanza Margot • couple • cl
10
Excelente
Pros:

La habitación muy limpia, cómoda y con buena mantención de temperatura.
El desayuno muy bueno.
El personal muy amable.

2026-07-06 • via Nuitee
C
Cristian • solo_traveller • cl
10
Grata estadía
Pros:

La limpieza de la habitación y comofidad

Cons:

El ascensor sonaba como viejo

2026-07-06 • via Nuitee
K
Karla • family_with_children • cl
8
Pros:

La habitación, muy limpia muy linda

Cons:

En el desayuno sacaron todo a las 10. 30 y terminaba a las 11 a.m.. solo eso, pero solo hay que llegar más temprano

2026-07-06 • via Nuitee
W
Wu • family_with_children • cl
10
2026-07-05 • via Nuitee
M
Marlenne • solo_traveller • cl
10
Pros:

Cómodo y limpio lugar. Desayuno excelente

2026-07-05 • via Nuitee