Sandman Signature Ottawa Airport Hotel

Hotels
•
Sandman Hotel Group
8.4 (2107 reviews)
250 West Club Hunt Road , Ottawa , CA
+1 613-216-7263

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Convenient location
Pet friendly
Cons:
Expensive
Insects in room
Coffee maker issues
Poor mattress

Categories

Cleanliness
7.4
Multiple reviews mentioned cleanliness positively, but issues like dirty coffee makers and insects affected the overall sentiment.
Service
9.4
Many reviews praised the staff for their helpfulness and professionalism.
Location
8.9
Conveniently located close to the airport and various amenities.
Room Quality
8.4
Rooms generally described as clean and spacious, though some complaints about mattress comfort.
Amenities
8.4
Offered decent amenities, but some issues with coffee makers and the lack of body lotion.
Value for Money
7.9
Some guests feel prices were high given the experience, particularly regarding issues with cleanliness.
Food and Beverage
7.9
Not much positive mention of food services, but free coffee/tea was appreciated.
Overall Experience
8.9
Many enjoyed their stay despite some complaints, highlighting memorable service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:57

Property Description

Luxurious Accommodation
Sandman Signature Ottawa Airport Hotel offers elegant 4-star accommodation just 2 km from Ottawa Macdonald-Cartier International Airport. The air-conditioned rooms are well-equipped with modern amenities, ensuring a comfortable stay for guests. Some rooms even feature a fully equipped kitchen, perfect for longer stays.

Convenient Facilities
Guests can enjoy the convenience of a 24-hour front desk, airport transfers, and free WiFi throughout the property. The hotel also boasts a shared lounge, a restaurant, and a bar, providing ample spaces for relaxation and dining options.

Nearby Attractions
Located just a short distance from TD Place Stadium and the Canadian War Museum, Sandman Signature Ottawa Airport Hotel is the ideal choice for travelers interested in exploring the city's popular attractions. Book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YOW

Location

Guest Reviews

8.4
Based on 2107 reviews
Cleanliness: 7.4
Service: 9.4
Location: 8.9
Room Quality: 8.4
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 7.9
Overall Experience: 8.9
S
Shane • solo_traveller • ca
10
Pros:

Friendly staff, great location good value.

Cons:

Nothing

2026-09-19 • via Nuitee
D
David • family_with_children • ca
10
2026-09-17 • via Nuitee
M
Melanie • couple • ca
10
2026-09-17 • via Nuitee
A
Alexander • solo_traveller • ca
9
Pros:

Close proximity to the airport.

2026-09-16 • via Nuitee
M
Michael • couple • ca
8
It was serviceable
Pros:

Comfortable and clean

Cons:

In room A/C unit is really loud and the cause fan in the bathroom was loud and useless

2026-09-16 • via Nuitee
M
Michelle • extended_group • ca
7
Pros:

Very clean, modern and comfortable hotel. Unfortunately there was an alarm going off for two hours on Sunday morning which made sleeping in not so good. Otherwise, enjoyed the free coffee and location

2026-09-15 • via Nuitee
A
Afifa • solo_traveller • ca
10
I would absolutely recommend this hotel again.
Pros:

The room was large, bedding was clean and comfortable.

Cons:

Loud partiers in the hallway at all hours of the night. I had to wake up at 5 am and had a horrible last night of sleep.

2026-09-14 • via Nuitee
D
dale • family_with_children • ca
9
Cons:

The bed was not level. One side felt lower than the other.

2026-09-14 • via Nuitee
E
ERNESTO BETANCOURT AKGVA • couple • ca
10
2026-09-14 • via Nuitee
K
Kayla • family_with_children • ca
9
Overall great property and swimming pool area. Great customer service.
Pros:

Updated property. Well maintained.

Cons:

Some areas missed in cleaning (like coffee table surfaces)

2026-09-14 • via Nuitee
D
De Paulis • family_with_children • ca
6
2026-09-13 • via Nuitee
E
Elizabeth • solo_traveller • us
9
Pros:

Lovely place, nice restaurant next door, excellent creme brulee. I got upgraded to a really nice suite. Front desk was fruendly.

Cons:

Other front desk person was super confused and tried to put me in the wrong room.
Bit of a hike to the closest bus stop.

2026-09-13 • via Nuitee
J
Jake • couple • ca
10
Definitely recommend to anyone, will be back again for sure
Pros:

Comfy, clean and extremely good service… restaurant very good as well

Cons:

Close to airport, but a bit far from other amenities

2026-09-13 • via Nuitee
V
Viktoriya • solo_traveller • ca
9
Pros:

Everything staff friendly and helpful

Cons:

That coffee room closes.and ice maker was empty. But its not big deal. Each room has coffee machine.

2026-09-12 • via Nuitee
M
Murray • couple • ca
10
Lovely place
Pros:

Shuttle service to hotel for very early flight. That we could leave our car parked at hotel during our time away.

2026-09-10 • via Nuitee
P
Pascale • couple • ca
10
Tranquillité, paix, propreté irréprochable
Pros:

L’hygiène, la proximité des lieux

Cons:

Je n’ai rien de négatif à dire au sujet de mon expérience

2026-09-10 • via Nuitee
A
Amos • solo_traveller • ca
10
2026-09-10 • via Nuitee
M
Mary • couple • ca
8
Pros:

The suite was very comfy. Staff were very friendly. The airport shuttle was very convenient.

2026-09-10 • via Nuitee
A
ASMAA • couple • ca
10
2026-09-10 • via Nuitee
S
Stephanie • family_with_children • ca
9
2026-09-10 • via Nuitee