Port Inn & Suites Kennebunk, an Ascend Collection Hotel

Hotels
•
Ascend Collection
9 (630 reviews)
55 York Street , Kennebunk , US

Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Garden
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Cleanliness issues
Need for room updates
Breakfast variability

Categories

Cleanliness
7.96
Issues with cleanliness mentioned, including mold in the shower and cobwebs in the room.
Service
9.93
Staff was friendly and accommodating; prompt service for TV replacement.
Location
9.47
Convenient location, easy access to Kennebunk and Kennebunkport.
Room Quality
8.42
Rooms were comfortable but dated; some renovation in progress.
Amenities
8.95
Basic amenities available; breakfast acceptable but could be more varied.
Value for Money
9.41
Considered affordable for the area with positive sentiment.
Food and Beverage
8.46
Breakfast options were good, but inconsistent; sometimes missing key items.
Overall Experience
9.43
Generally positive experience with noteworthy staff interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:01

Property Description

Convenient Location
Located in Kennebunk, Port Inn & Suites Kennebunk, Ascend Hotel Collection offers easy access to local attractions like The Brick Store Museum, Kennebunk Dog Park, and Wedding Cake House.

Comfortable Accommodation
Guests can enjoy a range of amenities including a seasonal outdoor swimming pool, a garden, and paid WiFi throughout the property. The hotel, built in 1986, also offers a continental breakfast with a selection of pastries, fruit, and coffee-tea.

Convenient Services
For added convenience, the hotel provides a ticket service and housekeeping every other day for guests staying 3 nights or more. With the Portland International Jetport Airport just 35 km away, traveling to and from the hotel is a breeze.

Book your stay at Port Inn & Suites Kennebunk now and experience a relaxing getaway in Kennebunk!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PWM

Location

Guest Reviews

9
Based on 630 reviews
Cleanliness: 7.96
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 9.41
Food and Beverage: 8.46
Overall Experience: 9.43
J
Juliane • solo_traveller • gb
9
Lovely place with good prices
Pros:

Lovely place, overall clean bathroom and great bedding. Perfect location as close to Kennebunkport. Fridge and microwave were convenient. Breakfast was good.

Cons:

Cleaning needs to extend beyond the usual bedding change and bathroom clean, should include vacuuming corners and cleaning the fridge better, when looking into the corner where the standing lamp is you notice cobwebs and dust, fridge had some stains inside by the door which I noticed immediately.

2026-11-04 • via Nuitee
T
Thomas • couple • us
7
Pros:

Location was great, breakfast was not good. Selection was VERY LIMITED and there were hardly any healthy options. For the price paid for the night we expected much better.

2026-11-03 • via Nuitee
J
Janelle • family_with_children • us
4
Pros:

It was close to everything I came to see.

Cons:

It was filthy, very dusty. The breakfast was eggo waffles, packaged oatmeal and terrible coffee. The orange juice and apple juice served at breakfast was watered down.

2026-10-30 • via Nuitee
T
Tracey • extended_group • us
7
Pros:

I like the location.

Cons:

Didn't like the fact that the one staff was bringing breakfast out and didn't have her hair pulled up or anything and her hair was dragging through the food as she was carrying the trays out. The TV sucked and the ice machine was broke down.

2026-10-29 • via Nuitee
C
Crum • solo_traveller • us
8
2026-10-28 • via Nuitee
B
Brianna • family_with_children • us
3
Cons:

We arrived late from our flight and there was no staff in the hotel to check us in. We had to call A staff member over the phone and they walked me through how to get the key from a safety box. The next day we were locked out of our room. I called again and they said since we didn’t check in, we didn’t have a card on file and I had to take my kids downstairs again to the front desk to put a cardinal file.

2026-10-28 • via Nuitee
S
Sheila • solo_traveller • us
10
Was so nice we. Went back and stayed another night!
Pros:

You could park near your room!

Cons:

N/A

2026-10-26 • via Nuitee
C
Claudine • couple • fr
10
Bon rapport qualité prix
Pros:

Le rapport qualité prix est très bon , tout proche de la ville. Le petit déjeuner est inclus ce qui un plus. Literie très confortable
Très bon accueil

Cons:

Nous avions pris une chambre avec cuisine pour pouvoir y manger mais il y avait uniquement une chaise

2026-10-22 • via Nuitee
J
Judith • couple • us
8
2026-10-21 • via Nuitee
T
Tammy • couple • us
9
We enjoyed our stay here and would stay again.
Pros:

Great location and friendly service. Very helpful.

Cons:

Parking. Not really any options as you really need to use valet. It is cheaper than parking yourself.

2026-10-17 • via Nuitee
K
Keith • couple • us
8
2026-10-16 • via Nuitee
E
Evgeny • solo_traveller • ca
10
2026-10-13 • via Nuitee
M
Maria • couple • us
5
Cons:

The hotel was animal friendly. They assured us the rooms were throughly cleaned, they were not. I wore socks and they were covered in dog hair. There was also dog food remains in sink. The side lamps were dusty and the room had a musty smell to it. Will not be staying in animal friendly hotel again.

2026-10-13 • via Nuitee
D
Davide • couple • it
9
Confortevole e comodo
Pros:

Check-in tardi

Cons:

Ascensore mancante, per andare al primo piano

2026-10-11 • via Nuitee
S
Sophia • solo_traveller • us
10
Pros:

Very clean, with beautiful well tended grounds.
Clean, stylish and comfortable room

2026-10-08 • via Nuitee
G
Gabrielle • extended_group • us
10
Pros:

Great location, clean and quiet

2026-10-08 • via Nuitee
J
Janice • solo_traveller • us
9
Pros:

People were very nice and helpfull.

2026-10-07 • via Nuitee
J
John • couple • us
7
2026-10-07 • via Nuitee
J
Jolly • solo_traveller • us
8
2026-09-19 • via Nuitee
P
Patrice • couple • us
6
Pros:

Bed and pillows were comfortable. Able to walk to town. Price was fair compared to other properties.

Cons:

Room was so musty had to leave door open to let fresh air in. Room was located on loud busy road. Facilities tired overall. Staff not friendly. Breakfast passable.

2026-09-19 • via Nuitee