Comfort Inn & Suites Liverpool - Syracuse North

Hotels
Comfort
7.5 (776 reviews)
401 7th North Street , Liverpool , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean lobby
Decent breakfast
Cons:
Dirty rooms
Uncomfortable bedding
High price for value

Categories

Cleanliness
5.46
Some guests reported unclean rooms and missed cleaning services.
Service
8.43
Staff was described as welcoming and friendly, but there were some complaints about responsiveness.
Location
9.47
The location was frequently noted as convenient and well-situated.
Room Quality
6.42
Several guests reported poor room conditions, including stained carpets and uncomfortable bedding.
Amenities
7.45
Amenities included parking and breakfast, but some expected more, like a pool.
Value for Money
6.91
Guests felt the price was high compared to the quality and service received.
Food and Beverage
7.96
Breakfast was generally well-received, though the options remained somewhat limited.
Overall Experience
7.93
Mixed experiences with notable concerns but some redeeming features.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:03

Property Description

Convenient Location
Located near major highways and popular attractions like Carrier Dome and Destiny USA, Comfort Inn & Suites is the ideal choice for travelers seeking comfort and convenience.

Local Dining and Entertainment
Adjacent to Tully's restaurant and sports bar, guests can savor delicious meals and enjoy a lively atmosphere just steps away from the hotel.

Amenities Galore
From a complimentary hot breakfast buffet to free Wi-Fi and an exercise room, guests can indulge in a range of amenities designed to enhance their stay.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Comfort Inn & Suites now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.5
Based on 776 reviews
Cleanliness: 5.46
Service: 8.43
Location: 9.47
Room Quality: 6.42
Amenities: 7.45
Value for Money: 6.91
Food and Beverage: 7.96
Overall Experience: 7.93
M
Matt solo_traveller us
10
2026-05-11 via Nuitee
W
Willie couple us
6
satisfied
Pros:

Location was good for Syracuse University graduation

Cons:

Carpet in room needs to be cleaned.
Complementary breakfast could be upgraded

2026-05-11 via Nuitee
R
Renaud couple ca
9
2026-05-09 via Nuitee
S
Stacey couple us
9
Pros:

This property was clean, the staff was nice and it was less than 10 minutes from fairgrounds.

Cons:

The breakfast good of been better. A little more opinion.

2026-05-08 via Nuitee
R
Rachel Annos solo_traveller es
9
Pros:

Close to the hi-way. Check in was easy. Room was clean. Breakfast was typical for choice hotels. Newly refreshed. Staff was nice enough. If you are offended by the smell of fresh flower, stay somewhere else. We are not and it didn't not effect our stay at all. I would stay here again.

Cons:

The renovations recently done were not done all that well. I really appreciate the hotel putting money back into itself but maybe they should have hired a better team of contractors.

2026-05-04 via Nuitee
S
Sylvain solo_traveller ca
9
2026-05-04 via Nuitee
J
Jeffrey solo_traveller us
9
Pros:

Precor cable maching

Cons:

Coffee

2026-05-04 via Nuitee
L
Leigh family_with_children us
9
2026-05-03 via Nuitee
M
Mary solo_traveller us
3
Pros:

Breakfast

Cons:

Bed bugs. Fitness room was not locked or supervised...there were children running around out of control

2026-05-03 via Nuitee
J
Jeedy54 couple th
8
Pros:

Location was good

Cons:

Internet was not good.

2026-04-27 via Nuitee
H
Hermes couple ca
8
Will make it a regular stop travelling back home.
Pros:

Well located with a good restaurant at walking distance for dinner. Quick check-inn and check-out. Staff at reception made me feel welcomed. Very clean room and quiet. Breakfast served at 06:00 was excellent (eggs and sausages were hot and good selection of bread and juices). I must mention that we always need to use a luggage dolly and this one was in excellent shape which is not always the case.

2026-04-27 via Nuitee
S
Stephanie solo_traveller us
4
I know this hotel was just under renovations so I did expect a little more from it but I feel like the room was left unf
Pros:

Was always greeted when walked in
The breakfast food was decent.

Cons:

Breakfast was over too early in my opinion.
Shower curtain rod almost fell on me when I closed it.
Couldn’t get into room had to go to desk 2x and then be given a master key to open the room and was told to hold onto that.
Elevator would start to go down before doors closed

2026-04-27 via Nuitee
D
Deborah couple us
9
Good value for price 10 mins to airport
Pros:

Huge suite

2026-04-25 via Nuitee
S
Stanley couple us
7
It is as expected. No better, no worse.
Pros:

We had a very early flight out in the morning and I was pleased that the staff had already stocked the breakfast well before the formal beginning time of 6 am so we could eat and still get to the airport by 6 am for our flight.

Cons:

The name of the site is very confusing. There are two comfort inns in the Syracuse area. This one is designated Liverpool - North Syracuse and the other is Liverpool-Syracuse. This one is SOUTH of the other one but is titled NORTH Syracuse. Like many others, we went to the wrong one and had to drive all the way back.

We also stayed at this place a few days earlier upon our arrival in Syracuse. At that time, the parking lot was completely full and we had to park in front of the building and the room was in disrepair.

2026-04-19 via Nuitee
H
HENRY couple us
8
My stay was wonderful. The two issues that expressed above are corrected I would enjoy staying in my
Pros:

Very clean and amenities very available. The staff that I inter-acted with was very pleasant and professional.

Cons:

The mattress in Room #415 was unfortunately, very uncomfortable. Also, the pillows were very uncomfortable as well. However, overall stay was Fantastic.

2026-04-15 via Nuitee
I
Idora couple us
1
2026-04-12 via Nuitee
C
Carla couple us
5
Ok go one night. Definitely a budget stay.
Pros:

Close to airport

Cons:

Thin walls, difficult to control air and heat settings.

2026-04-11 via Nuitee
L
Lynn family_with_children us
5
Pros:

Location

Cons:

Small not enough parking staff was unfriendly breakfast was horrible

2026-04-11 via Nuitee
S
Sarabjit family_with_children us
8
2026-04-07 via Nuitee
S
souhir family_with_children ca
1
Pros:

Beds dirty
Room smell weed

Cons:

Everything

2026-04-05 via Nuitee