Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Good value for money
Cons:
Dirty rooms
Poor insulation
Outdated facilities

Categories

Cleanliness
4.96
Specific comments on dirtiness, including moths in drawers and blood on towels.
Service
7.93
Some positive feedback about staff being helpful; standard for similar hotels.
Location
8.97
Multiple reviews highlight the excellent central location.
Room Quality
5.92
Inconsistencies noted; some rooms were outdated and had issues like no sound insulation.
Amenities
6.95
Decent amenities like tea-making facilities; some issues noted with heating.
Value for Money
7.91
Good value noted; reasonable price for location despite some shortcomings.
Food and Beverage
7.46
Positive remarks on breakfast quality, though not all reviews mention it.
Overall Experience
5.93
Mixed experiences noted with significant dissatisfaction from some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:58

Property Description

Central Location with Free Wi-Fi
Gardens Hotel, overlooking Piccadilly Gardens, offers a convenient stay just a short walk from Piccadilly Rail Station. Enjoy complimentary Wi-Fi and a 24-hour front desk for all your needs.

Comfortable Rooms with Amenities
Relax in bright rooms with wooden furnishings, satellite TV, and tea/coffee facilities. Work desk and radio are also provided for your convenience.

Dining and Entertainment Options
Start your day with a delicious full English or continental breakfast at Le Jardin Restaurant. Unwind at the Garden’s Lounge Bar with a plasma-screen TV and snacks available.

Book now to experience the perfect blend of comfort and convenience at Gardens Hotel, ideally located near Arndale Shopping Centre and Manchester’s vibrant entertainment scene.

Important information:

Please note, 1 cot is available in the single rooms, 2 cots in the double room.

Please note that the credit card used to make the payment must always be present on arrival at the hotel. Failure to produce the original card will result in the payment being refunded to the original card. An alternative method of payment would then be required.

If the reservation is to be charged to a company or business card, the company or business must send an email to the hotel direct as confirmation of payment.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an available extra bed.
    People 17 years old and over stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 10956 reviews
Cleanliness: 4.96
Service: 7.93
Location: 8.97
Room Quality: 5.92
Amenities: 6.95
Value for Money: 7.91
Food and Beverage: 7.46
Overall Experience: 5.93
H
Hayder889 • solo_traveller • gb
7
2026-06-20 • via Nuitee
B
Brenda • couple • gb
8
Although not the nicest looking of hotels it was ideal for a short weekend stay. Great location for buses and trams
Pros:

Great location, lovely friendly and helpful staff, freshly cooked breakfast

Cons:

Rooms greatly need updating

2026-06-20 • via Nuitee
F
Flávia Lie • solo_traveller • br
8
Pros:

A localização é ótima! A limpeza e os funcionários também.

Cons:

O chão do quarto faz muito barulho e também o barulho das portas de outros quartos que dá para ouvir de dentro do quarto e pode atrapalhar um pouco o sono.

2026-06-20 • via Nuitee
A
Anne • couple • gb
7
2026-06-20 • via Nuitee
R
Ruby • couple • gb
7
Pros:

Friendly helpful staff

Cons:

Lift, Reno work, only one plug socket worked

2026-06-20 • via Nuitee
F
finwetasartir • solo_traveller • es
3
Personal poco profesional
Pros:

La ubicación

Cons:

En medio de reformas que sólo son pintar encima del papel o los azulejos anteriores.
Me tiraron unas zapatillas y ni una misera indemnización.
Como te den habitación hacia el púb olvídate de poder abrir la ventana ya que no tiene aire acondicionado

2026-06-20 • via Nuitee
J
Jennifer • solo_traveller • gb
1
Cons:

Hotel wasn't same as in pics....room was awfull too amy things to write in here

2026-06-20 • via Nuitee
A
Amin Habib • solo_traveller • gb
7
Pros:

Met expectations for a one night stay location - good location

2026-06-20 • via Nuitee
R
Rooney • solo_traveller • ie
10
Pros:

Found it very good value the staff very. Good lovely and clean and cosy

2026-06-20 • via Nuitee
L
leszek • solo_traveller • pl
4
2026-06-20 • via Nuitee
M
Mette • extended_group • dk
1
2026-06-20 • via Nuitee
D
David • solo_traveller • gb
9
Pros:

Great clean room.comfy bed.

Cons:

All good.

2026-06-20 • via Nuitee
G
Giovanna • couple • it
8
2026-06-19 • via Nuitee
M
Mary • solo_traveller • gb
10
Pros:

Being right in center,breakfast is best we have had in area and we have stayed other places staff are so helpful and friendly can't do enough for you they all are a credit to your organisation will certainly return .

2026-06-19 • via Nuitee
R
Rachel • couple • gb
1
Horrendous service, unclean room, unsafe facilities, strong disgusting stench of smoke in the room, had to leave immedia
Pros:

Nothing. From the moment we walked in, the hotel was unclean, extremely dated, uncomfortable, dark, and unwelcoming. The stairs were inaccessible and a genuine construction site and unsafe, the floor leading to the hotel room was essentially taped together and gave as we walked (not an exaggeration). The hotel room was unclean, the bathroom clearly hadn’t been cleaned either, the facilities were non existent. The whole room smelt strongly of smoke which triggered my asthma. We physically could not stay in the room as my eyes had a reaction and we had to leave and book a separate hotel room. The staff offered no help, no consideration for the situation, no refund or something similar was offered with any empathy for the situation. Horrendous service, would not stay again obviously.

Cons:

As above - Nothing. From the moment we walked in, the hotel was unclean, extremely dated, uncomfortable, dark, and unwelcoming. The stairs were inaccessible and a genuine construction site and unsafe, the floor leading to the hotel room was essentially taped together and gave as we walked. The hotel room was unclean, the bathroom clearly hadn’t been cleaned either, the facilities were non existent. The whole room smelt strongly of smoke which triggered my asthma. We physically could not stay in the room as my eyes had a reaction and we had to leave and book a separate hotel room. The staff offered no help, no consideration for the situation, no refund or something similar was offered with any empathy for the situation. Horrendous service, would not stay again obviously. Extremely disappointed in how this was handled by the hotel and by booking.com.

2026-06-19 • via Nuitee
M
Mark • solo_traveller • gb
6
Practical stay, great location beside Piccadilly gardens. Dated hotel.
Pros:

Great breakfast

Cons:

Thin walls so very noisy at night

2026-06-19 • via Nuitee
C
Craig • couple • gb
8
Great location, budget friendly, lovely staff and will stay again.
Pros:

Generally good and will stay there again due to low cost and good location. Breakfast and staff were very good. In the middle of a refurb and yet that was even good too as the fitters were funny and entertaining.

Cons:

Bed was a bit lumpy due to being old. Fuse blew and no phone to contact reception. Did several resets to the fuse in the room. Room lacked any ventilation, just a fan.

2026-06-19 • via Nuitee
D
Davies • solo_traveller • gb
8
Value for money and very central
Pros:

Location was excellent
Staff where helpful great breakfast

Cons:

Alarm sounded at midnight no communication on why

2026-06-19 • via Nuitee
R
Rosie • solo_traveller • gb
4
Pros:

Great location, comfortable beds

Cons:

Extremely hot and stuffy, no ventilation.

2026-06-19 • via Nuitee
G
Gerard • family_with_children • gb
7
prime location to get to & from the concert using the tram
Pros:

prime location

Cons:

n/a

2026-06-18 • via Nuitee