Element Melbourne Richmond

Hotels
Marriott
8.8 (122 reviews)
588 Swan Street, Burnley, Victoria, 3121 , Burnley , AU

Pets allowed

Facilities

Express check-out
Free bicycles on site
Electric car charging station
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent room quality
Professional staff
Great location
Cons:
Breakfast complaints

Categories

Cleanliness
8.19
Rooms and facilities were excellent, only complaint was breakfast.
Service
9.16
The hotel staff were professional and helpful with my requests and queries.
Location
9.2
This was my fourth visit and I love to stay in Element Richard given its location.
Room Quality
9.15
Cozy and comfy hotel stay. I stayed on the top floor this time and had a lovely time.
Amenities
9.18
I liked their welcome gift and the lucky draw offered.
Value for Money
8.64
Reasonable room prices and overall experience.
Food and Beverage
7.69
Only complaint was breakfast.
Overall Experience
9.16
They are my key reasons to visit again and again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:45

Property Description

Recreational Opportunities
Enjoy access to a 24-hour fitness center, terrace, and garden.

Dining Options
Indulge in meals at Mint Lane Restaurant, coffee shop, and bar/lounge.

Business and Event Facilities
Benefit from a business center, conference space, and meeting rooms available.

Book your stay at Element Melbourne Richmond for a perfect blend of leisure and business facilities.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 44

See all policies

Location

Guest Reviews

8.8
Based on 122 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 9.15
Amenities: 9.18
Value for Money: 8.64
Food and Beverage: 7.69
Overall Experience: 9.16
S
Sam couple au
9
Great rooms and professional staff
Pros:

Comfort of the rooms and the friendly staff. Breakfast was also good.

Cons:

The add on cost of parking when it suggested it was part of the price. Also it was hard to find the motel amongst the various buildings.

2026-05-30 via Nuitee
J
John solo_traveller au
8
2026-05-29 via Nuitee
C
Corey couple au
8
2026-05-25 via Nuitee
M
Mary couple au
8
2026-05-19 via Nuitee
M
Mark couple au
9
2026-05-13 via Nuitee
C
Christine extended_group au
10
Lovely
Pros:

Perfect for what we needed. Lovely staff and breakfast.

2026-05-10 via Nuitee
M
Mark solo_traveller au
9
Too short to enjoy the stay properly
Pros:

I've been there many times before and it is close to the office

Cons:

$35 car park - others only charge $25 in the area

2026-05-05 via Nuitee
E
Elie solo_traveller au
10
Pros:

The room was really nice and conformable, and the buffet breakfast was awesome

2026-05-04 via Nuitee
S
Steve couple au
10
2026-04-30 via Nuitee
E
Eve solo_traveller au
8
2026-04-29 via Nuitee
B
Bennett family_with_children au
10
2026-04-28 via Nuitee
C
Corina couple au
10
I would recommend this place for short stay in Melbourne
Pros:

The cleanliness. The walks around here were exceptional. The garden at the end of the street was the perfect stroll.

Cons:

~

2026-04-27 via Nuitee
S
Shannon solo_traveller au
10
Great stay, would highly recommend
Pros:

Location & the bed & pillows were amazing

Cons:

Nothing

2026-04-20 via Nuitee
M
Matthew couple au
7
2026-04-19 via Nuitee
J
Jason solo_traveller au
8
2026-04-15 via Nuitee
M
Mario couple au
8
The stay would have been excellent if the bed was more comfortable to soft and didn’t suit my back issues
Pros:

Clean and positioned well for my needs

Cons:

The bed not very comfortable

2026-04-13 via Nuitee
A
Alan couple au
9
Good hotel to stay if you drive
Pros:

Full amenity hotel, just like Westin. Convenient undercover parking (if you drive). Dog friendly. The balcony room was good.

Cons:

Location can be inconvenient if you don’t drive.

2026-04-13 via Nuitee
A
Aimee couple au
5
Would not recommend to others.
Pros:

The room was at least clean and comfortable.

Cons:

The breakfast looked sub optimal for the price. They also did not advertise their meal times correctly and when we had asked the staff to confirm they gave us the wrong timings. We had to source elsewhere for lunch and dinner on the weekends as they said they weren't open. We then went down stairs to go out for dinner and they were facilitating tables down stairs. Very poor service.

2026-04-13 via Nuitee
S
Steve couple au
10
Beautiful
Pros:

Great location to Melbourne CBD & highly recommended

Cons:

N/A

2026-04-12 via Nuitee
C
Christa couple au
9
2026-04-07 via Nuitee