Facilities

Meeting rooms
Full-service spa
Fitness facilities
Proposal/romance packages available
Newspapers in lobby (surcharge)
Comprehensive recycling policy
Health club
No single-use plastic stirrers
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
Clean and spacious rooms
Cons:
Restaurant service could improve

Categories

Cleanliness
9.13
The property is described as spotless and clean.
Service
9.6
Staff are consistently praised for being friendly and attentive.
Location
9.14
The location is described as very convenient.
Room Quality
9.09
Rooms are mentioned as spacious, comfortable, and designed with luxury.
Amenities
9.12
Amenities such as the beach, pool, and water activities receive positive feedback.
Value for Money
9.08
Overall, guests express high satisfaction relative to the cost.
Food and Beverage
9.13
The food is noted as outstanding with no complaints regarding meals.
Overall Experience
9.3
Overall, guests had wonderful experiences and highly recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:14

Property Description

Discover a serene escape at Santa Marta Marriott Resort Playa Dormida, where pristine beaches meet unmatched comfort.

Relax and Rejuvenate: Unwind in our full-service spa, offering an array of soothing massages and rejuvenating facials, complemented by a state-of-the-art health club and a sparkling outdoor pool to enhance your experience.

Culinary Delights: Savor international cuisine at our exquisite 1525 Restaurante or opt for convenient room service. Cap off your evening sipping refreshing cocktails at our inviting bar/lounge.

Comfort and Convenience: Enjoy our 168 individually decorated rooms, featuring luxurious pillowtop beds, private balconies, and complimentary Wi-Fi to stay connected. Our amenities also include a business center and a 24-hour front desk for your peace of mind.

Book your unforgettable getaway now at Santa Marta Marriott Resort Playa Dormida!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.2
Based on 125 reviews
Cleanliness: 9.13
Service: 9.6
Location: 9.14
Room Quality: 9.09
Amenities: 9.12
Value for Money: 9.08
Food and Beverage: 9.13
Overall Experience: 9.3
J
Julian • family_with_children • co
10
Espectacular
Pros:

Todo muy confortable y agradable

Cons:

———-

2026-06-20 • via Nuitee
J
Juan Felipe • solo_traveller • co
10
Pros:

Excelente

2026-06-20 • via Nuitee
J
Juan Felipe • solo_traveller • co
10
EXCELENTE HOSPEDAJE
Pros:

Espectácular, el servicio y la amabilidad del personal es lo que más destaca a este hotel. Siempre están atentos de ti y lo que necesitas, el desayuno es genial y demasiado rico. Especialmente resaltar la amabilidad y el carisma del trabajador que recibe a las personas en el desayuno y las orienta.

El sector es muy bueno, las habitaciones son cómodas y lindas, la playa es marivillosa y la piscina es muy agradable. Sin duda, volvería. La cercanía con el aeropuerto es muy bueno

2026-06-20 • via Nuitee
P
PAUL QUINTERO • couple • co
10
Pros:

Todo

Cons:

Nada

2026-06-18 • via Nuitee
A
Andres • couple • co
10
Hotel bonito, muy bien ubicado y con excelente atención
Pros:

Decoración, ubicación y la atención.

Cons:

Que el room service cierra a las 10:00 pm

2026-06-17 • via Nuitee
R
Rodrigo • solo_traveller • co
9
Pros:

Siempre viajamos al hotel, excelente

Cons:

Teléfono de la habitación descompuesto, no se puede colocar con recepción

2026-06-17 • via Nuitee
C
Carlos • couple • co
9
2026-06-16 • via Nuitee
N
Nicole • couple • us
9
Pristine and lovely staff
Pros:

Really great option near the airport

Cons:

Pool has no beach view

2026-06-15 • via Nuitee
C
Carlos • couple • co
10
2026-06-15 • via Nuitee
C
Cristian • solo_traveller • co
10
2026-06-14 • via Nuitee
J
José Luis • couple • co
10
2026-06-13 • via Nuitee
M
Michelle • extended_group • us
8
Cons:

I was double charged for my stay and still can not get credit for the extra charge. No help from Bookings.com either

2026-06-12 • via Nuitee
R
Ronald • couple • co
10
Playa dormida una experiencia única en Santa Martha.
Pros:

Habitaciones Excelentes muy cómodas, personal muy amable sobre todo los que te reciben en la entrada del hotel, y en el restaurante, acceso a la playa inmejorable solo a unos pasos, restaurante de playa excelente, la piscina es muy buena tanto la de adultos como la de niños.

2026-06-10 • via Nuitee
A
Alexandra • couple • co
10
2026-06-09 • via Nuitee
F
FREDY • couple • co
10
2026-06-09 • via Nuitee
O
Orlay • extended_group • co
9
Magnífica
Pros:

Todo

Cons:

Nada

2026-06-08 • via Nuitee
M
MARTHA LUZ • solo_traveller • co
8
Lindo
Pros:

Todo

Cons:

Nada

2026-06-08 • via Nuitee
A
amandajdale • Couples • Dubai, Emirate of Dubai
10
Amazing cocktails by Asley
Pros:

Amazing service and superb mixologist from Asley at Cayee Pool / Beach Bar. You must try the Cucuber Cooler and Aterdecer! Beautiful drinks, beautiful location and beautiful smile! Gracias ❤️

2026-06-07 • via Tripadvisor
J
Jorge Adrian • family_with_children • pe
9
2026-06-06 • via Nuitee
E
EFREN DARIO • solo_traveller • co
10
Pros:

El servicio al cliente es impecable, las instalaciones son muy cómodas y la ubicación

Cons:

No tengo quejas

2026-06-04 • via Nuitee