Facilities

Meeting rooms
Full-service spa
Fitness facilities
Proposal/romance packages available
Newspapers in lobby (surcharge)
Comprehensive recycling policy
Health club
No single-use plastic stirrers
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
Clean and spacious rooms
Cons:
Restaurant service could improve

Categories

Cleanliness
9.13
The property is described as spotless and clean.
Service
9.6
Staff are consistently praised for being friendly and attentive.
Location
9.14
The location is described as very convenient.
Room Quality
9.09
Rooms are mentioned as spacious, comfortable, and designed with luxury.
Amenities
9.12
Amenities such as the beach, pool, and water activities receive positive feedback.
Value for Money
9.08
Overall, guests express high satisfaction relative to the cost.
Food and Beverage
9.13
The food is noted as outstanding with no complaints regarding meals.
Overall Experience
9.3
Overall, guests had wonderful experiences and highly recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:14

Property Description

Discover a serene escape at Santa Marta Marriott Resort Playa Dormida, where pristine beaches meet unmatched comfort.

Relax and Rejuvenate: Unwind in our full-service spa, offering an array of soothing massages and rejuvenating facials, complemented by a state-of-the-art health club and a sparkling outdoor pool to enhance your experience.

Culinary Delights: Savor international cuisine at our exquisite 1525 Restaurante or opt for convenient room service. Cap off your evening sipping refreshing cocktails at our inviting bar/lounge.

Comfort and Convenience: Enjoy our 168 individually decorated rooms, featuring luxurious pillowtop beds, private balconies, and complimentary Wi-Fi to stay connected. Our amenities also include a business center and a 24-hour front desk for your peace of mind.

Book your unforgettable getaway now at Santa Marta Marriott Resort Playa Dormida!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.2
Based on 125 reviews
Cleanliness: 9.13
Service: 9.6
Location: 9.14
Room Quality: 9.09
Amenities: 9.12
Value for Money: 9.08
Food and Beverage: 9.13
Overall Experience: 9.3
M
Marisol B • solo_traveller • co
9
Mi grata experiencia
Pros:

La cercanía a la playa, el servicio (restaurantes y limpieza) y la vista al mar en el hotel.

Cons:

De pronto la demora (qué tampoco fue exagerada) en los restaurantes entre el hacer el pedido y recibirlo.

2026-07-25 • via Nuitee
A
Andres Felipe • family_with_children • co
9
Excelente hotel muy bueno para compartir en familia
Pros:

Muy buenas instalaciones y la comida en los restaurantes es muy buena

Cons:

Las actividades de los niños no se cumplían siempre

2026-07-24 • via Nuitee
H
Hector • couple • pe
8
La habitacion muy amplia y el balcon fantastico
Pros:

El balcon y la vista del hotel
La habitacion muy amplia y con dos baños

Cons:

El jacuzzi no funcionaba bien, estaba muy viejo
La gente de la piscina nos dijo que la piscina cerraba una hora antes de lo que figuraba en la informacion, creo que queria irse a su casa temprano.

2026-07-24 • via Nuitee
P
Paul Eduardo • family_with_children • co
9
muy bueno todo!!!
Pros:

el desayuno excelente, la atencion y disposicion del personal 10 puntos!!!

Cons:

NA

2026-07-24 • via Nuitee
M
MAURICIO • couple • gt
10
Hotel exclusivo
Pros:

Playa privada limpieza y buen servicio

2026-07-22 • via Nuitee
D
Denis • family_with_children • co
10
Great experience
Pros:

We spent a week in this beautiful hotel and it exceeded our expectation. I would highlight the staff friendliness and willingness to help as one of the key differentiators.
Not to mention the cleanliness of the facilities and great restaurants.

Cons:

Not that I didn't like but I would appreciate more varieties on international salads and desserts.

2026-07-21 • via Nuitee
R
Roberto • couple • co
9
Pros:

Everything

Cons:

The guy from the pool, Juan, he was rude and inattentive.

2026-07-21 • via Nuitee
C
Cracchiolo • family_with_children • co
9
I really liked being on the ocean and the pool was nice
Pros:

The decor at the hotel and the rooms were very nice

Cons:

Sone of the wait staff were kind of rude

2026-07-20 • via Nuitee
C
Claudia • family_with_children • co
10
Pros:

Muy cerca del aeropuerto

Cons:

Muy pequeño

2026-07-20 • via Nuitee
N
Nancy Liliana • solo_traveller • co
10
Pros:

La presentación del hotel y el personal muy cálido

Cons:

Todo me gustó

2026-07-20 • via Nuitee
G
Grace • extended_group • co
10
2026-07-19 • via Nuitee
Y
Yacke • extended_group • co
10
2026-07-04 • via Nuitee
P
Paula Marcela • family_with_children • co
8
2026-07-03 • via Nuitee
E
Edward Andres • solo_traveller • co
10
Pros:

El hotel es moderno y bien cuidado. Buena ubicación con ambiente reservado. Playa limpia. El personal del hotel muy diligente, atento y propositivo, además de respetuoso.

Cons:

N/a

2026-07-02 • via Nuitee
J
Julio • solo_traveller • co
8
Pros:

La calidez del servicio

Cons:

La organización del partido de Colombia en el restaurante cayeye

2026-07-02 • via Nuitee
J
Juan • family_with_children • co
10
The customer service is excellent
Pros:

Excellent

Cons:

Everything

2026-07-01 • via Nuitee
B
Blanca • couple • co
10
santa martha es hermosa , es naturaleza
Pros:

todo

Cons:

todo ok

2026-07-01 • via Nuitee
K
Karen • couple • co
9
Volvería
Pros:

Me encanta el hotel. La atención en recepción.

Cons:

Demora en el restaurante

2026-07-01 • via Nuitee
A
Alicia • solo_traveller • co
10
2026-06-30 • via Nuitee
S
SANDRA • couple • co
10
2026-06-29 • via Nuitee