Villa Copenhagen

Loved the very central location, the high ceilings, the buffet breakfast and the restaurant Rug on the ground floor

The vibe

This 4* hotel is located across from the train station and a good choice if you are visiting Tivoli Gardens. However, it is a 20 minute walk from the city center. The hotel itself is a modern, Scandinavian design with clean lines, wood and stone. The rooms are small. A single traveler for a short stay will be fine but a couple with one large suitcase will be cramped. The closet accommodates 4 hangers. Rooms are clean. Bathroom is also small with one sink, smallish walk in shower and separate toilet alcove. Views vary from pool/courtyard to street. Service is good but not great. Breakfast buffet is excellent and entirely self-serve. There is an outdoor pool and deck but seating is limited on hot days. A/C is fair-request an additional fan.

Lovely hotel for a stay in Copenhagen. A few comments. It’s big so lots of rooms - the lobby feels a little like a train station but the rooms and pool make up for that. Breakfast is lovely and the Rub or Rug has the best burger ever !! If you would like quiet ask for a courtyard room.

Right next to train station and soo easy to take train to airport and metro into town. Top tip if you’re on tracks like 5/6 6/7 you can literally take elevator at the end of the track up to the road that’s right next to lobby ( no need to go through train station).

We paid extra to get a Superior Plus King room to get the extra space. We did not get what we expected. Their website pictures show a room with a couch or two chairs, we got one chair as the room was that tight. In addition it had a very large free standing TV which took up a lot of space. We also did not get all the features they advertise for the room and that were in our booking confirmation. Finally, we talked to the front desk on our first day about our unhappiness and were told they would talk to management about it, but we never heard from anyone. There are a lot of quality hotels in the area of this hotel, next time we will stay somewhere else.

The pool, the sauna, and the lobby!

The location is very good - near Tivoli and the main railway station. The former post office building has been converted to a hotel very nicely. The public rooms are very intersting and nice. The staff are efficient and friendly. The breakfast buffet is generous and good.
My room (1108) was nice but very small. Storage room was very limited: one drawer after I had emptied it from the bathrobes.
The hotel has no drive way - getting out of the taxi you step into bicycle lanes.

Great location, beautiful design, and an absolutely fantastic breakfast with excellent quality and a wide selection. Overall, we had a very good experience. The only thing to keep in mind is the rooms size. I didn’t pay much attention when booking, and it was my mistake. We traveled with two full-size checked suitcases, and there was only enough floor space to open one at a time.

A lesson to hotels: if you don't aspire to 5 star status, you can get away with small imperfection. But, when you claim 5 star status and charge $930 per night for a solo traveler, well then a whole series of mistakes feels just plain wrong.
I've stayed at the Villa before and liked it quite a lot. I still like it, but with strong reservations. The decor is lovely. The soundproofing -- beyond reproach. The staff almost uniformly cheerful and helpful. The problem for me starts with the rooms: I am used to differences in size and presentation, especially in older hotels. The Villa C is large and be warned -- the rooms differ.
I booked (6 months ago!) a bright room with a nice view. Looking at the website, I wanted to be assured of space, so I went up to the top category. Not standard, not superior, not superior plus, but deluxe. (After that, you have to go with suites). I like having the extra space to do my work during the day.
I was assigned a room in the attic. no. 4030. Granted, it had a fantastic sitting area -- a couch and two beautiful chairs. But it was about as dark as can be. One garret window at one end did not help much. You had to keep the lights on all the time. And now the issues started compounding: the light switches -- to this day, I cannot figure them out. Press once, nothing happens. Press twice nothing happens. At the third try you might get some light somewhere. And it continues: the socket by the bed will not accommodate your converter. It's too close to the night table. Charge your devices, your phone elsewhere. Maybe on the floor, if you unplug a lamp. The shower? No rain shower here -- a hand shower pointing to the side sloping ceiling. You have to bend down to stand in its path.
It was enough for me to request a room change. And kindly, the staff moved me the next day to a room "of comparable status." I was moved to room 2036. Lovely bathroom, great showers! There it ends. The room had no sitting area at all, unless you count the skinny bench underneath the TV (so that you couldn't sit there at all without bumping into the set). I protested. Where was the promised extra space? Well, in the bathroom! But the room itself? Tiny. I asked for them to bring in a chair so I could actually sit and work. It had to be placed over the garbage because, where else?
The infuriating thing was that all the rooms that I saw on the floor had seating areas (I saw them when the maids were cleaning). So why not this so called Deluxe one? I have no answer. Nor did the staff. They insisted that Deluxe rooms were either in the garret or this small one, Well, this is just not true. Look at the website: the displayed Deluxe has nice sitting areas. When I pointed this out -- they said (really truly!) -- "those are all junior suites. (not true at all). So now you know; next time book a junior suite." In other words, their misrepresentations were my fault.
So now I do not like the hotel. And it could have been so nice! But I just do not like it when something is promised and not delivered and the staff takes no responsibility for it.
And then you just find fault with everything -- why did they move the breakfast to a noisy dark room one day? Why did the room not get cleaned until 2 pm.? But mostly, why couldn't I get the more spacious room promised at the website? I paid so much for such little space (see photo below)! I feel cheated.