Hampton Inn Oakland Downtown-City Center

Hotels
•
Hampton Inn
8.3 (531 reviews)
378 11th Street , Oakland , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Great breakfast
Cons:
High valet parking fee
Cleanliness issues

Categories

Cleanliness
7.63
There were mentions of finding fake eyelashes in the room and bed bugs, which impacts cleanliness.
Service
9.1
Many reviews highlighted the friendly and helpful staff, contributing to a positive service experience.
Location
8.64
The hotel is conveniently located near public transportation and dining options, though some concerns about safety in the area were mentioned.
Room Quality
8.09
Rooms were generally described as clean and comfortable.
Amenities
8.62
The breakfast and gym received positive remarks, though some amenities were noted as potentially overpriced.
Value for Money
7.58
Concerns were raised regarding the high valet parking fee, affecting overall value perception.
Food and Beverage
8.13
The breakfast received great reviews, enhancing the food and beverage experience.
Overall Experience
8.6
Overall satisfaction with staff and amenities contributed to a positive overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:00

Property Description

Prime Location in Chinatown District
Located in the heart of Oakland's vibrant Chinatown district, Hampton Inn Oakland Downtown-City Center offers convenient access to popular attractions like the Oakland Museum of California and the Henry J Kaiser Convention Center.

Modern Amenities for Comfort
Guests can enjoy the convenience of air-conditioned rooms with free WiFi, a fitness center, and a 24-hour front desk. The rooms feature a flat-screen TV, a safety deposit box, and some even offer stunning city views.

Nearby Entertainment and Transportation
Explore nearby landmarks such as the Fox Theater Oakland and Paramount Theater, or take a short drive to Fairyland. With the Oakland Convention Center just steps away and the airport within easy reach, Hampton Inn Oakland Downtown-City Center is the perfect choice for both leisure and business travelers.

Book your stay now at Hampton Inn Oakland Downtown-City Center for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OAK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 50 per day.

Location

Guest Reviews

8.3
Based on 531 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.64
Room Quality: 8.09
Amenities: 8.62
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 8.6
M
Marko • solo_traveller • si
7
Weaj breakfast, good location, ecological nightmare
Pros:

Good location close to the BART underground and Oakland. Clean, good beds.

Cons:

Weak breakfast with little choice, many things too sweet. but no vegetables or healthy food. All plates and cutlery is plastic which is cheap but very unecological and unpleasant. Sweet juices from powder.
One of the worst views from the room on a dirty roof, unable to open the window. Very noisy air-conditioning, no night mode.

2026-05-21 • via Nuitee
A
Alvaro • couple • us
10
2026-05-20 • via Nuitee
B
Brianna • solo_traveller • us
10
2026-05-18 • via Nuitee
J
James M Orr • couple • us
8
Good stay in the city center.
Pros:

Breakfast was good and ample.

Cons:

Valet parking added $50 to cost

2026-05-17 • via Nuitee
M
Monserrat • couple • mx
8
Pros:

Great customer service, the staff was really friendly and helpful

2026-05-15 • via Nuitee
L
Larson • solo_traveller • us
9
It was a quick stay. The check-in was fast, the room was great, and the price was right.
Pros:

Nice people, clean/quiet room, great breakfast.

Cons:

Having to ring a doorbell to enter the property - but I understand why.

2026-05-14 • via Nuitee
M
Monica • solo_traveller • us
7
2026-05-14 • via Nuitee
I
Iona • solo_traveller • us
7
Mission accomplished
Pros:

The location was very close to the venue and train station

Cons:

Location

2026-05-11 • via Nuitee
J
Joan Manuel • solo_traveller • pe
9
Buen servicio, volvería
Pros:

Personal amable, habitacion cómoda y localizado cerca de restaurantes y metro

2026-05-10 • via Nuitee
D
Deonte • solo_traveller • us
9
2026-05-07 • via Nuitee
D
Damon • couple • us
8
2026-05-05 • via Nuitee
E
Eunice • solo_traveller • us
1
Never again
Pros:

Yes staff rude as hell

Cons:

The staff

2026-05-03 • via Nuitee
Bree • solo_traveller • kr
10
2026-05-02 • via Nuitee
A
Angel Emanuel • couple • us
10
2026-05-02 • via Nuitee
P
Phillip • couple • us
10
2026-04-28 • via Nuitee
J
Jody • couple • us
10
2026-04-28 • via Nuitee
P
Phillip • couple • us
10
2026-04-28 • via Nuitee
S
Starlisha • couple • us
10
2026-04-26 • via Nuitee
A
Adam • solo_traveller • us
9
Pros:

Standard nice Hampton inn in downtown Oakland

Cons:

A bit pricey but overall good for downtown

2026-04-22 • via Nuitee
J
Jessica • couple • us
9
2026-04-20 • via Nuitee