VOA San José Palace Hotel

Hotels
7.5 (151 reviews)
Rua Doutor Mariano Jatati Marcondes Ferraz, 215 b: centro , Osasco , BR

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Poor room quality

Categories

Cleanliness
6.64
Cleanliness was notably criticized due to stained bed linens and a smelly blanket.
Service
8.61
Service received mixed reviews, with some staff being helpful while others were poor.
Location
8.65
Location is generally praised for being convenient and near attractions.
Room Quality
6.6
Room quality is considered poor with mentions of outdated furnishings and maintenance issues.
Amenities
7.63
Amenities provided are subpar, especially breakfast options; however, there are basic services.
Value for Money
7.59
Value for money is perceived as acceptable, though some aspects do not meet expectations.
Food and Beverage
6.64
Food options were described as limited, particularly regarding breakfast items.
Overall Experience
7.61
Overall experience is mixed, highlighting both positive staff interactions and significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:34

Property Description

Convenient Location

Located in Osasco, just a short distance from popular stadiums and attractions, VOA San José Palace Hotel offers easy access to key landmarks in the area.

Comfortable Accommodation

Experience comfort and convenience in our air-conditioned rooms equipped with modern amenities such as free WiFi, flat-screen TVs, and private bathrooms with complimentary toiletries.

Exceptional Services

Enjoy top-notch services including room service, a 24-hour front desk, and luggage storage, ensuring a hassle-free stay for all guests.

Book your stay at VOA San José Palace Hotel for a memorable and relaxing experience in Osasco!

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.5
Based on 151 reviews
Cleanliness: 6.64
Service: 8.61
Location: 8.65
Room Quality: 6.6
Amenities: 7.63
Value for Money: 7.59
Food and Beverage: 6.64
Overall Experience: 7.61
P
Pedro • solo_traveller • br
6
Não gostei, achei bem ruim. Não voltaria.
Pros:

Nada

Cons:

Os quartos são velhos é falta uma reforma

2026-09-18 • via Nuitee
P
Paulo • family_with_children • br
5
2026-09-18 • via Nuitee
W
Wanderley • solo_traveller • br
8
2026-09-10 • via Nuitee
A
ADRIANO • couple • br
7
Me senti bem e seguro no hotel.
Pros:

Do atendimento e do café da manhã!

Cons:

O colchão.

2026-09-07 • via Nuitee
R
Rafael Assunção • solo_traveller • br
7
2026-09-03 • via Nuitee
A
Alexandre • couple • br
7
2026-09-03 • via Nuitee
J
João • extended_group • br
10
Pros:

Bem localizado

Cons:

Cancelaram um reserva do meu grupo pelo booking

2026-09-02 • via Nuitee
G
Gomes • solo_traveller • br
8
Bom custo
Pros:

Limpo

Cons:

Precisando de reforma

2026-08-27 • via Nuitee
R
RUBENS REGIS CARVALHO PEREIRA • couple • br
10
Boa
Pros:

Localização e custo

Cons:

O café poderia ter mais opções para quem faz dieta. Ex: chá, iogurt e mais frutas

2026-08-24 • via Nuitee
D
DENIS • solo_traveller • br
3
2026-08-23 • via Nuitee
S
Sônia Alves De Lima • solo_traveller • br
10
Pros:

Café da manhã maravilhoso

Cons:

Tudo ótimo

2026-08-23 • via Nuitee
J
Jhoseff • couple • br
1
Péssima e sem amparo.
Pros:

Nada

Cons:

Do atendimento até a não resolução do problema. Da parte da administração até os funcionários da recepção não resolver um problema com minha reserva de 4 meses com antecedência.

2026-08-22 • via Nuitee
B
BIG • solo_traveller • br
10
Pros:

Do café da manhã, quarto grande
Atendimento muito bom

Cons:

Deveria ter chinelo nos quartos
A TV poderia ter mais canais além dos convencionais ou ter Netflix

2026-08-16 • via Nuitee
R
ROBERTA • solo_traveller • br
6
2026-08-14 • via Nuitee
A
Ageu • solo_traveller • br
10
2026-08-10 • via Nuitee
J
Joao Neto • solo_traveller • br
8
Pros:

Afe simples mais de acordo com a realidade do valor.

Cons:

Mobilida bem antiga .

2026-08-07 • via Nuitee
S
Silva • solo_traveller • br
8
Excelência equipe funcionários
Pros:

Recepção excelente 😃

Cons:

Funcionário atenciosos

2026-08-04 • via Nuitee
R
Rodrigo • solo_traveller • br
10
2026-08-03 • via Nuitee
I
Ivan • solo_traveller • br
6
Razoável
Pros:

Da Disponibilidade dos funcionarios

Cons:

Hotel com aspecto de envelhecido móveis antigos

2026-07-25 • via Nuitee
A
almir • extended_group • br
7
Bom custo-benefício
Pros:

É um hotel simples e barato, pra hospedagem rápida

Cons:

Tamanho do quarto é pequeno e o local é barulhento

2026-07-24 • via Nuitee