VOA San José Palace Hotel

Hotels
7.5 (120 reviews)
Rua Doutor Mariano Jatati Marcondes Ferraz, 215 b: centro , Osasco , br

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Poor room quality

Categories

Cleanliness
6.64
Cleanliness was notably criticized due to stained bed linens and a smelly blanket.
Service
8.61
Service received mixed reviews, with some staff being helpful while others were poor.
Location
8.65
Location is generally praised for being convenient and near attractions.
Room Quality
6.6
Room quality is considered poor with mentions of outdated furnishings and maintenance issues.
Amenities
7.63
Amenities provided are subpar, especially breakfast options; however, there are basic services.
Value for Money
7.59
Value for money is perceived as acceptable, though some aspects do not meet expectations.
Food and Beverage
6.64
Food options were described as limited, particularly regarding breakfast items.
Overall Experience
7.61
Overall experience is mixed, highlighting both positive staff interactions and significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:34

Property Description

Convenient Location

Located in Osasco, just a short distance from popular stadiums and attractions, VOA San José Palace Hotel offers easy access to key landmarks in the area.

Comfortable Accommodation

Experience comfort and convenience in our air-conditioned rooms equipped with modern amenities such as free WiFi, flat-screen TVs, and private bathrooms with complimentary toiletries.

Exceptional Services

Enjoy top-notch services including room service, a 24-hour front desk, and luggage storage, ensuring a hassle-free stay for all guests.

Book your stay at VOA San José Palace Hotel for a memorable and relaxing experience in Osasco!

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 120 reviews
Cleanliness: 6.64
Service: 8.61
Location: 8.65
Room Quality: 6.6
Amenities: 7.63
Value for Money: 7.59
Food and Beverage: 6.64
Overall Experience: 7.61
R
RENATO • solo_traveller • br
1
Pros:

Vaga pra estacionar

Cons:

Péssima limpeza, banheiros sujos e velhos, é tanto barulho na rua que é impossível dormir, janelas antigas que não vedam ruídos, prumada hidráulicas com ruídos , carpete sujo e fedido, colchoes velhos, hotel 1 estrela no máximo.

2026-06-04 • via Nuitee
L
Leandro • extended_group • br
8
Pros:

Hotel muito bom, ótima localização.

Cons:

Quarto estava com pouco de poeira, no mais tudo certo.

2026-06-02 • via Nuitee
J
Joao Pedro • couple • br
7
2026-06-01 • via Nuitee
L
leonardo • solo_traveller • br
9
Pros:

Cama e chuveiro. Café da manhã.

Cons:

Garagem muito apertada, equipamentos muito antigos.

2026-05-28 • via Nuitee
P
Paulo • solo_traveller • br
5
Razoável
Pros:

Horário

2026-05-26 • via Nuitee
L
Lima • couple • br
4
Decepção, decepção.
2026-05-25 • via Nuitee
L
Luiz Fellipe • solo_traveller • br
6
Pros:

Boa localização

Cons:

Hotel caro, com custo benefício baixo

2026-05-25 • via Nuitee
M
Marcos Antonio • couple • br
2
Horrível ficada em arrependimento
Pros:

Limpeza

Cons:

Todo o resto, funcionarios as 4h da manhã cantando e falando extremamente alto nos corredores a ponto de acordar, luz do corredor vazando pra dentro do quarto, fui trocado de quarto sem opção, saindo de um de janela pra rua pra meio, onde eu abria a janela e via parece e encanamento, atendimento o primeiro dia foi grosseiro o segundo em diante foi ok, não pode sair com o acesso ao quarto. Para ferro de passar roupa é uma mentira que tem no quarto, você é obrigado a ir na lavanderia junto com os funcionários pra passar roupa, secado de cabelo é compartilhado tem que ficar pedindo todos os dias, café da manhã fruta era banana d’água ( que eh péssima crua) e mamão somente de fruta, só tinha opções de pão o resto era ou salsicha ou ovo

2026-05-24 • via Nuitee
J
Jose Almir • family_with_children • br
10
Pros:

Quarto confortável com cama de casal e uma de solteiro bem limpo recomendo café da manhã bem servido e cafezinho o dia toda funcionando tudo perfeito obs aos colaboradores bem simpáticos e atenciososos parabéns a todos funcionários

Cons:

Gostei de tudo

2026-05-24 • via Nuitee
C
Cleyton • extended_group • br
8
2026-05-23 • via Nuitee
D
Daniele • couple • br
3
2026-05-22 • via Nuitee
C
Cláudio • solo_traveller • br
10
É bom, mas pode melhorar
Pros:

Otimo atendimento, maioria dos funcionários foram muito atenciosos e educados, com exceção de uma funcionaria apenas. Proximo a estação de trem.... otimo lugar.

Cons:

Predio um pouco antigo e barulhento por ter uma escola na frente. Banheiros antigos e não estavam bem limpos quando chegamos.

2026-05-20 • via Nuitee
A
ANDERSON QUIOSHI • solo_traveller • br
7
2026-05-19 • via Nuitee
C
Claudiney • solo_traveller • br
10
2026-05-19 • via Nuitee
A
abilio • solo_traveller • br
7
2026-05-15 • via Nuitee
P
Palacios • solo_traveller • br
10
Pros:

Custo benefício. Próximo ao centro de Osasco, shopping, restaurantes, farmácias, tem um rock bar na mesma rua, o atendimento, o café da manhã...

Cons:

As instalações são antigas, poderiam dar uma modernizada.

2026-05-15 • via Nuitee
A
Alexandre / Ecojardim • solo_traveller • br
9
2026-05-14 • via Nuitee
C
Cristiana • extended_group • br
10
Ótima
Pros:

Tudo muito bem limpo e organizado

Cons:

A educação dos funcionários

2026-05-13 • via Nuitee
E
Edivaldo • solo_traveller • br
6
Pros:

Cafe da manhã
Os rapazes da recepção simpáticos

Cons:

Quarto pequeno

2026-05-04 • via Nuitee
V
Vasconcelos • extended_group • br
7
2026-04-30 • via Nuitee