Hotel Saratoga

Hotels
8.8 (6014 reviews)
Paseo Mallorca, 6 , Palma de Mallorca , ES

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cleanliness
Cons:
Slow food service
Small amenities
Minor room size issues

Categories

Cleanliness
8.8
Guests consistently noted the hotel as clean and well-maintained.
Service
9.3
Extremely friendly and helpful staff mentioned positively in multiple reviews.
Location
9.3
Location praised for being convenient and close to local attractions.
Room Quality
8.8
Rooms described as large and comfortable, with minor criticisms noted.
Amenities
8.3
Amenities such as the spa were mentioned as lacking, affecting this score.
Value for Money
8.8
Overall perceived as good value considering location and service.
Food and Beverage
8.3
Food service noted slow at times; breakfast received mixed reviews.
Overall Experience
8.8
Overall experience rated highly despite some minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:41

Property Description

Luxurious Saratoga Hotel in Palma de Mallorca

Rooftop Pool with Stunning City Views
Experience the ultimate relaxation at our rooftop pool, offering breathtaking views of Palma de Mallorca. Whether you're soaking up the sun or enjoying a refreshing swim, this oasis in the city is the perfect escape.

Convenient Location and Elegant Rooms
Situated just minutes away from top attractions like the Contemporary Art Museum and Palma Cathedral, Saratoga Hotel offers elegantly designed rooms with modern amenities. From flat-screen TVs to private balconies, your comfort is our priority.

Spa, Fitness Room, and More
Indulge in pampering at our on-site Spa, unwind in the fitness room, or take a dip in one of our three pool areas, including a heated option for year-round enjoyment. Complete with free Wi-Fi and underground parking, Saratoga Hotel ensures a seamless stay.

Book now for an unforgettable experience at Saratoga Hotel in Palma de Mallorca.

Important information:

Please note that the guest name on the reservation must be the same as the owner of the credit card used to make the reservation. This card must be presented at check-in. Name change or change of credit card is not permitted. Please note credit card cannot expire prior to check-out date.

When booking more than 6 rooms, different policies and additional supplements may apply.

Please note that a shuttle service is available on prior request at an extra cost, for group of 10 people or more.

Please note that for bookings with free cancellation, the guest will be charged the total price of the reservation on arrival.

Parking service subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Location

Guest Reviews

8.8
Based on 6014 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.8
A
Anders Peter • couple • se
10
Perfekt läge, pool på taket, trevlig personal. Vi bor på Saratoga varje gång vi är på Mallorca
2026-09-19 • via Nuitee
M
Michael • couple • gb
8
Fantastic hotel to explore Palma
Pros:

Location was perfect to explore Palma. The breakfast and food were excellent, the staff friendly and the inclusive use of the gym, pools and day beds was very welcome. The Sky Bar provided great views of the Cathedral.

Cons:

We were in a room under the sky bar & there was a lot of chairs/sunbeds being moved late at night.

2026-09-19 • via Nuitee
V
Valerio • couple • gb
10
2026-09-19 • via Nuitee
A
Aneta • family_with_children • pl
10
A great hotel with a fantastic location 😍
Pros:

The location of this hotel is great and the
reception staff are very friendly and helpful ☺️ .
It was also nice that the luggage was carried
up to the room.
We also enjoyed very much the view from the sky bar, although I find the prices of the drinks a bit steep considering their quality.
The Cathedral is very close, which was basically
the most important thing for me when booking this hotel.
Overall, my mom and I were very happy with this hotel, and we would definitely come back 😁.

2026-09-19 • via Nuitee
J
James • family_with_children • nz
8
2026-09-19 • via Nuitee
C
Cickie • solo_traveller • se
9
2026-09-18 • via Nuitee
A
Alison • couple • gb
10
Perfect place to stay in the centre of Palma
Pros:

Breakfast buffet is wonderful! So many options and even cava available if you fancy a glass in the morning. The room was very spacious and I loved having a terrace to sit outside in the evening. We ate dinner one evening in the Sky Bar and it was delicious, really enjoyed it. Spent some time at the pool and oasis bar as well one afternoon, overall a lovely place to spend a few days in Palma. It's so easy to take public transport (A1 bus) to the hotel from the Airport as well if you don't want to hire a car service or Uber. If you don't have large luggage, probably the best method. We'd definitely stay again!

2026-09-18 • via Nuitee
E
Eduardo • solo_traveller • br
7
2026-09-18 • via Nuitee
A
Andrew • extended_group • gb
8
Excellent location would definitely return.
Pros:

Location was excellent. Rooftop bar was great with views of the port and Cathedral. Bed was very comfortable and large room. Breakfast was excellent.

Cons:

The glass door to the bathroom in the bedroom. Bar staff at the rooftop were not very friendly.,

2026-09-18 • via Nuitee
B
Balley • solo_traveller • nz
9
Pros:

Location and pools

Cons:

No proper coffee for breakfast

2026-09-18 • via Nuitee
H
Hagen • solo_traveller • de
8
2026-09-18 • via Nuitee
H
Heidi • family_with_children • at
10
Pros:

Super Hotel mit einer zentralen Lage und wunderschönen Ausblick von der Dachterrasse

2026-09-18 • via Nuitee
C
Cristina • couple • br
10
Voltaria
Pros:

A localização é excelente, o quarto é amplo e confortável, e o chuveiro é ótimo. O café da manhã é maravilhoso, muito variado e cheio de opções. Além disso, o hotel oferece muitos amenities e conta com um rooftop incrível para apreciar o pôr do sol, o que torna a estadia ainda mais confortável e agradável.

Cons:

Tudo maravilhoso

2026-09-18 • via Nuitee
S
sarah • couple • gb
10
A wonderful hotel with great amenities in the heart of the Old town!
Pros:

We loved the location and ambience of all three of the swimming pool areas, from the peacefullness of the lower ground spa area to the rooftop vibes, which also had amazing views of Palma!

The breakfast was brilliant with a huge range of foods and the beds were very comfy! Last but not least, all of the staff were friendly and helpful.

Cons:

Nothing!

2026-09-18 • via Nuitee
B
Brigita • couple • lt
8
Great location and overall a nice four-star feel, but some issues significantly affected my stay.
Pros:

Great location, and overall the hotel did feel like a proper four-star hotel. I also appreciated the general atmosphere and facilities.

Cons:

The room I received did not match the photos of the room I had booked, which was disappointing.
The receptionist was not particularly pleasant. More importantly, about three hours before my scheduled check-out, I returned to my room after breakfast and found two hotel employees trying to enter my room. They said they had been informed at reception that I had already checked out, although I had not. I found this very concerning and uncomfortable, as all my personal belongings were still in the room and I did not feel that my privacy and security were respected.

2026-09-17 • via Nuitee
H
HASSINA • couple • za
9
We had a lovely stay
2026-09-17 • via Nuitee
J
Jennifer • couple • gb
10
Perfect hotel to stay in Palma!
Pros:

- rooftop pool and bar area was lovely, relaxing, and had a great view
- staff were so friendly and put our bags away before our room was ready and put the bags up to our room for us when it was ready
- location is great super close to shopping and amazing restaurants and bars in the old town

Cons:

Nothing

2026-09-17 • via Nuitee
F
Friedrich • solo_traveller • de
10
2026-09-17 • via Nuitee
M
Michael • solo_traveller • gb
8
Expensive but stylish
Pros:

The swimming pools and the rooftop bar

Cons:

Short hours for the rooftop swimming pool. Unfriendly staff at the rooftop bar.

2026-09-17 • via Nuitee
D
Despoina • couple • gr
5
2026-09-17 • via Nuitee