Hotel Saratoga

Hotels
8.8 (6014 reviews)
Paseo Mallorca, 6 , Palma de Mallorca , ES
+34 971 72 72 40

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cleanliness
Cons:
Slow food service
Small amenities
Minor room size issues

Categories

Cleanliness
8.8
Guests consistently noted the hotel as clean and well-maintained.
Service
9.3
Extremely friendly and helpful staff mentioned positively in multiple reviews.
Location
9.3
Location praised for being convenient and close to local attractions.
Room Quality
8.8
Rooms described as large and comfortable, with minor criticisms noted.
Amenities
8.3
Amenities such as the spa were mentioned as lacking, affecting this score.
Value for Money
8.8
Overall perceived as good value considering location and service.
Food and Beverage
8.3
Food service noted slow at times; breakfast received mixed reviews.
Overall Experience
8.8
Overall experience rated highly despite some minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:41

Property Description

Luxurious Saratoga Hotel in Palma de Mallorca

Rooftop Pool with Stunning City Views
Experience the ultimate relaxation at our rooftop pool, offering breathtaking views of Palma de Mallorca. Whether you're soaking up the sun or enjoying a refreshing swim, this oasis in the city is the perfect escape.

Convenient Location and Elegant Rooms
Situated just minutes away from top attractions like the Contemporary Art Museum and Palma Cathedral, Saratoga Hotel offers elegantly designed rooms with modern amenities. From flat-screen TVs to private balconies, your comfort is our priority.

Spa, Fitness Room, and More
Indulge in pampering at our on-site Spa, unwind in the fitness room, or take a dip in one of our three pool areas, including a heated option for year-round enjoyment. Complete with free Wi-Fi and underground parking, Saratoga Hotel ensures a seamless stay.

Book now for an unforgettable experience at Saratoga Hotel in Palma de Mallorca.

Important information:

Please note that the guest name on the reservation must be the same as the owner of the credit card used to make the reservation. This card must be presented at check-in. Name change or change of credit card is not permitted. Please note credit card cannot expire prior to check-out date.

When booking more than 6 rooms, different policies and additional supplements may apply.

Please note that a shuttle service is available on prior request at an extra cost, for group of 10 people or more.

Please note that for bookings with free cancellation, the guest will be charged the total price of the reservation on arrival.

Parking service subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Location

Guest Reviews

8.8
Based on 6014 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.8
N
Nicola • extended_group • gb
10
A great base for exploring Palma, easy to walk everywhere, fab breakfast and roof top bar!
Pros:

Great breakfast, lots of choice, nice outside seating area.
Roof top bar was excellent and a real selling point for us
Location great with Santa Catalina and Marina both within around 5-10 mins walking distance.

Cons:

We were happy with everything

2026-10-14 • via Nuitee
S
Susanne • couple • de
9
Für einen Kurztrip ein Top Hotel
Pros:

Ein wirklich schönes und sehr zentrales Hotel mitten in Palma. Auf jeden Fall empfehlenswert.
Besonderes Highlight ist die Roof Top Bar mit Blick auf die Kathedrale☺️

Cons:

Keine Beanstandung.

2026-10-14 • via Nuitee
G
Graham • couple • gb
10
Great location and very comfortable
Pros:

Location was great and the Sky bar a fab place for a sundowner! The rooms were very comfortable with a very good shower.

Cons:

Nothing

2026-10-14 • via Nuitee
J
Jemma • couple • gb
9
We really enjoyed our stay and will return
Pros:

Easy check in. Clean and friendly. Good breakfast

Cons:

Bedroom walls quite thin so easy to hear noise from other rooms. List was broken from our floor for situation of our stay

2026-10-14 • via Nuitee
J
Jorge • couple • es
9
2026-10-13 • via Nuitee
A
Antonio • couple • br
10
Perfect place to stay in paradise.
Pros:

Location, space, breakfast, staff

Cons:

Cannot remember anything wrong.

2026-10-13 • via Nuitee
P
Pamela • couple • gb
6
Not as good as normal.restaurant closed!
Cons:

Lift wasn’t working! 97 years person! Was like for 24hours! Eventually move rooms

2026-10-13 • via Nuitee
D
Donna • couple • us
10
Enjoyed exploring Palma and relaxing/recharging at Hotel Saratoga. Would definitely stay here again.
Pros:

Great location with nice amenities and friendly professional employees. Very convenient car rental right around the corner reserved through the hotel.

2026-10-13 • via Nuitee
P
pietro • couple • be
10
Perfetto personale al top gentilezza incredibile
Pros:

Magnifico ❤️❤️❤️

Cons:

Tutto

2026-10-13 • via Nuitee
H
Hans Jörg • couple • de
9
Pros:

Toller Rooftoppool und Mega Frühstück!

Cons:

Es gab nichts zu kritisieren

2026-10-13 • via Nuitee
D
daniela • family_with_children • it
10
2026-10-13 • via Nuitee
S
Sara Amghar Maach • solo_traveller • es
6
Bien, pero mejorable
Pros:

- Ubicación excelente, estás cerca de todo a pie. - Muy buen desayuno, muy variado y con muchas opciones.
- La piscina climatizada está muy bien.
- Buenas instalaciones y servicios.

Cons:

- El día que llegamos, entramos a la habitación 30 min más tarde de la hora normal del check-in, porque la habitación aún no estaba lista.
- La limpieza de las habitaciones es correcta, pero no es excelente, como debería ser para un hotel de este precio.
- Las paredes son muy finas y se oye TODO, si hay gente ruidosa en las habitaciones cercanas no vas a dormir en toda la noche, como nos pasó. Tampoco puedes quejarte porque no sabes exactamente en qué habitación está la gente que está armando el jaleo de madrugada (riendo muy fuerte, gritando, hablando muy fuerte, etc).
- El precio es excesivo para lo que es.

2026-10-12 • via Nuitee
S
Sandra • couple • it
8
Piacevole Camera Deluxe interna al 5 piano silenziosa
Pros:

La posizione e la colazione

Cons:

Trascuratezza nella gestione della camera

2026-10-12 • via Nuitee
U
Ulrike • couple • de
9
Super bis ok
Pros:

Ganz tolle Kommunikation. Wunsch des Gastes steht ganz weit oben.

Cons:

Das Frühstück, wie der Frühstücksraum, die Gläser für mich persönlich katastrophal. Gläser dreckig, das Personal hat es gesehen und war es trotzdem Scheiß egal. Hat mich sehr enttäuscht. Das Hotel ist top modern und der Raum des Frühstücks 90iger. Wie Großraum-Kantine. Das Frühstück auch nicht besonders.

2026-10-12 • via Nuitee
M
Miguel Ángel • solo_traveller • es
10
Pros:

Ubicación muy buena. El bus A1 para el aeropuerto está a 2 minutos. Personal muy detallista y amable. Almohadas excelentes. Está cerca del casco antiguo. Volveremos.

2026-10-12 • via Nuitee
O
Ove • couple • se
7
2026-10-12 • via Nuitee
T
Tabitha • extended_group • gb
9
Fantastic stay, If highly recommend this as a base for exploring Palma.
Pros:

Great location for exploring the old town. Really clean facilities and room. Love the roof top pool bar for sunny drinks and a swim. Staff were all lovely and so helpful.

Cons:

2 out of 3 coffee machines were out of order at breakfast which created queues.

2026-10-12 • via Nuitee
A
Ann • solo_traveller • ie
10
Palma
Pros:

Beautiful hotel in a great location. Minutes away for all the attractions of Palma. Staff were exceptional in their care and professionalism. I look forward to staying here again.

Cons:

Nothing

2026-10-12 • via Nuitee
A
Anne • couple • de
8
Pros:

Hatten vom Hotel eine Flasche Rosé eisgekühlt im Zimmer stehen! 🤩🥂

Cons:

Frühstück Auswahl sehr umfangreich, allerdings funktionierte nur 1 von 3 Kaffeeautomaten und es gab keine Tassen mehr.

2026-10-11 • via Nuitee
M
Macrae • solo_traveller • gb
10
Perfect location for city break. Stylish facilities without silly prices.
Pros:

Great location , very comfortable , outdoor areas superb and fantastic breakfast.

Cons:

Prefer solid doors on bathrooms to frosted sliding ones.

2026-10-11 • via Nuitee