Hotel Saratoga

Hotels
8.8 (6014 reviews)
Paseo Mallorca, 6 , Palma de Mallorca , ES

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cleanliness
Cons:
Slow food service
Small amenities
Minor room size issues

Categories

Cleanliness
8.8
Guests consistently noted the hotel as clean and well-maintained.
Service
9.3
Extremely friendly and helpful staff mentioned positively in multiple reviews.
Location
9.3
Location praised for being convenient and close to local attractions.
Room Quality
8.8
Rooms described as large and comfortable, with minor criticisms noted.
Amenities
8.3
Amenities such as the spa were mentioned as lacking, affecting this score.
Value for Money
8.8
Overall perceived as good value considering location and service.
Food and Beverage
8.3
Food service noted slow at times; breakfast received mixed reviews.
Overall Experience
8.8
Overall experience rated highly despite some minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:41

Property Description

Luxurious Saratoga Hotel in Palma de Mallorca

Rooftop Pool with Stunning City Views
Experience the ultimate relaxation at our rooftop pool, offering breathtaking views of Palma de Mallorca. Whether you're soaking up the sun or enjoying a refreshing swim, this oasis in the city is the perfect escape.

Convenient Location and Elegant Rooms
Situated just minutes away from top attractions like the Contemporary Art Museum and Palma Cathedral, Saratoga Hotel offers elegantly designed rooms with modern amenities. From flat-screen TVs to private balconies, your comfort is our priority.

Spa, Fitness Room, and More
Indulge in pampering at our on-site Spa, unwind in the fitness room, or take a dip in one of our three pool areas, including a heated option for year-round enjoyment. Complete with free Wi-Fi and underground parking, Saratoga Hotel ensures a seamless stay.

Book now for an unforgettable experience at Saratoga Hotel in Palma de Mallorca.

Important information:

Please note that the guest name on the reservation must be the same as the owner of the credit card used to make the reservation. This card must be presented at check-in. Name change or change of credit card is not permitted. Please note credit card cannot expire prior to check-out date.

When booking more than 6 rooms, different policies and additional supplements may apply.

Please note that a shuttle service is available on prior request at an extra cost, for group of 10 people or more.

Please note that for bookings with free cancellation, the guest will be charged the total price of the reservation on arrival.

Parking service subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Location

Guest Reviews

8.8
Based on 6014 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.8
C
Carol • couple • gb
10
Wonderful hotel in great location, would definitely book again!
Pros:

Location perfect
Room was beautiful
Breakfast was the best we’ve had in any hotel
Fantastic views from Rooftop bar and L’Atic restaurant! Blues and jazz nights excellent!!

Cons:

Slightly noisy outside in evening. Windows could have been glazed accordingly? Only thing we didn’t like.

2026-11-07 • via Nuitee
L
LIZZETTE • couple • pr
10
Pros:

Comfortable, clean and location. Everyone very helpful, and friendly.

Cons:

Water flushing and running sound ftom other rooms can be heard inside the room..

2026-11-07 • via Nuitee
S
shirley • couple • gb
10
Great hotel in central location
Pros:

Central location. Clean rooms, comfy beds, good shower, helpful staff

2026-11-06 • via Nuitee
G
Gill • couple • gb
5
Average
Pros:

Location

Cons:

The room was cold and the spa was disappointing as the sauna wasn’t working

2026-11-06 • via Nuitee
G
Guido • couple • de
8
Tolles, zentral gelegenes Hotel
Pros:

Das Hotel hat eine super tolle Lage und es ist ein wunderschönes Haus mit sehr gut ausgestatteten Zimmern, so wie einer Dachterrasse mit tollem Ausblick auf die Stadt und Kathedrale.

Cons:

Es gab nichts zum Bemängeln.

2026-11-06 • via Nuitee
F
Fiona • couple • gb
9
2026-11-05 • via Nuitee
S
Shawna • family_with_children • gb
10
One of the best hotels we’ve stayed in - it had something for everyone and the location is unbeatable.
Pros:

We loved our stay here. The hotel is beautiful, and the location is excellent. Close to the Palma old town but also right by Santa Catarina which is a lovely up and coming area of Palma. Besides the location, the facilities were honestly superb. There are 3 pools at the hotel including a rooftop adults only one and a heated shielded outdoor pool which our 6 year old adored. We went at the end of Oct and the pool was more than warm enough to swim in - it was heated to 30 degrees Celsius which is way warmer than most hotel pools advertised as “heated”! There’s also a sauna right by it that you can use which was lovely along with spa treatments you can book. I also really liked that the heated pool was shielded from the sun so we didn’t have to worry about sunblock etc.

The hotel also had a first class fine dining restaurant and the rooftop pool has a trendy bar you can go to. Both were super family friendly and welcoming to our two kids (a baby and 6 year old). The food at L’Atic was outstanding and the waitstaff sooo nice. They also have live music I think every night. The breakfast buffet was also first class. Honestly we couldn’t believe how good everything was and can’t wait to go back.

Cons:

The only thing that wasn’t convenient is there were a few steps to go to our rooms on the 1st floor which was tricky if you have a pram. It wasn’t impossible just took a bit of elbow grease each time we went out. The rooms were lovely though - we booked the ones that had a sofa bed and plenty of space for a baby cot. The shower water pressure was amazing but actually a bit too strong for the shower heads to handle sometimes so when you turn the shower on you just need to be careful otherwise the head will unhook and water splashes everywhere. They might want to look into replacing these !

2026-11-05 • via Nuitee
N
Nicholette • extended_group • au
10
Pros:

Great location, comfortable rooms and excellent breakfast

2026-11-04 • via Nuitee
C
Cindy • couple • de
9
Optimal um Palma zu erkunden.
Pros:

Liegt im Zentrum, kostenfreier Spabereich, schöne Dachterasse mit zusätzlichem Pool und herrlichen Ausblick.

Cons:

Teure Getränke, Cocktails 14 Euro, Wein 6 Euro das Glas.

2026-11-04 • via Nuitee
A
Anne-Laure • family_with_children • fr
8
Très bien placé et belle vue
Pros:

La localisation , les équipements , la vue du Sky bar

Cons:

L isolation! On entend vraiment tout à travers les murs

2026-11-03 • via Nuitee
J
Jessica • extended_group • de
6
Pros:

Die Lage ist sehr gut

Cons:

Das Zimmer war sehr dunkel und laut. Insgesamt ist das Hotel sehr hellhörig. Das Personal in der Skybar war zum Teil recht unfreundlich und unaufmerksam.

2026-11-03 • via Nuitee
B
Brian • couple • gb
8
2026-11-03 • via Nuitee
C
Christoph • couple • at
10
2026-11-03 • via Nuitee
K
Kovacs • family_with_children • at
10
2026-11-03 • via Nuitee
J
Jennifer • couple • de
10
Super perfekt vielen Dank
Pros:

Sauber tolles Personal

Cons:

Alles super einziger Kritikpunkt Kinder gehören nicht in den Spa Bereich

2026-11-02 • via Nuitee
P
Paul • couple • gb
8
2026-11-02 • via Nuitee
E
Eugenia • couple • de
10
В целом нормально
Pros:

Расположение было супер 🙌, собственная парковка тоже жирный плюс, пусть и неудобный заезд. Большой номер с большим балконом. Хороший приветливый персонал.

The location was fantastic 🙌 Having private parking was also a big plus, even though the entrance was a little awkward. The room was spacious and had a large balcony. The staff were friendly, welcoming and very helpful. Overall, a very pleasant stay!

Cons:

Что было очень НЕудобно-отсутствие розетки с одной стороны кровати. Без удлинителя будет сложно.
Мы были с коляской на 5 этаже, лифт к сожалению вниз с 5 этажа не работал. Приходилось один этаж всегда ходить вниз. Неудобно, что нет мусорного ведра в туалетной комнате. Свет в туалете включается по движению вместе с вентиляцией, в 4 утра прям очень бодрит.

A few things were quite inconvenient during our stay:

* There was no power outlet on one side of the bed. Without an extension cord, this could be quite inconvenient.
* We were staying on the 5th floor with a stroller, but unfortunately the lift did not go down from the 5th floor. We had to walk down one floor every time, which was rather inconvenient.
* There was no waste bin in the bathroom.
* The bathroom light was motion-activated and switched on together with the ventilation. At 4 a.m., this was definitely an unpleasant wake-up call!

These are relatively minor issues, but addressing them would make the stay much more comfortable.

2026-11-02 • via Nuitee
E
Elvira • couple • de
9
2026-11-01 • via Nuitee
C
Claire • couple • fr
8
Très bon emplacement mais chambre décevante.
Pros:

Excellent emplacement à deux pas du bus vers ou depuis l'aéroport. Assez proche de la cathédrale à pied, également proche de nombreux bus et d'une grande artère commerçante. Excellent petit déjeuner buffet. Personnel très aimable. Bel hôtel

Cons:

Les filtres de la climatisation n'ont pas été nettoyés et la climatisation n'est pas réglable : nous sommes entrés dans un frigidaire : seule solution tout éteindre. Dans la chambre comme dans la salle de bain l'espace est mal réparti. Le passage entre le lit et la console TV est trop étroit et l'emplacement de la bouilloire électrique est mal choisi. Pas de bidet dans la salle de bain et pas de bonnet de douche, pas de porte papier toilette et pas de radiateur ni de porte-serviette... la chambre ne vaut pas le qualificatif de "De luxe". Je n'ai rien vu de luxueux dedans. Pas de vue sur un site exceptionnel (ce n'est que du 8e étage qu'on peut apercevoir la cathédrale). Pour deux personnes,on a droit à deux capsules de café par jour, pas une de plus et un sachet de thé. Ce n'est pas très généreux.
Les trois piscines sont toutes extérieures : nous n'en n'avons pas profité.

2026-11-01 • via Nuitee
L
Line Alber • family_with_children • dk
10
2026-11-01 • via Nuitee