Hyatt Place New Orleans Convention Center

Hotels
•
Hyatt Place
8.2 (1257 reviews)
881 Convention Center Boulevard , New Orleans , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
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Review Highlights

Pros:
Great location
Friendly staff
Convenient access to attractions
Cons:
Cleanliness issues
Room comfort problems
Limited food options

Categories

Cleanliness
6.78
The hotel showed signs of wear and poor upkeep, including filthy air filters and moldy smells.
Service
9.25
Staff was generally praised for their friendliness and helpfulness, contributing positively to the guest experience.
Location
9.29
Excellent proximity to the Cruise Port and other nearby attractions, making it very convenient.
Room Quality
7.24
Some reports of discomfort from beds and issues with room temperature that were not addressed.
Amenities
8.27
Good variety of breakfast options but some complaints about quality and missing items.
Value for Money
8.23
Overall location and service makes it a reasonable choice for guests, despite room issues.
Food and Beverage
7.78
Breakfast received mixed reviews; while it had variety, some items were noted as unsatisfactory.
Overall Experience
8.75
Despite some issues, guests enjoyed their stay and appreciated the staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:51

Property Description

Luxurious Accommodations
Experience comfort and convenience at Hyatt Place New Orleans Convention Center. Each room features a cozy seating area and a swivel flat-screen TV for your entertainment needs.

Exceptional Amenities
Enjoy a complimentary buffet breakfast and unwind at the snack bar. The 24-hour front desk ensures all your needs are met promptly. Don't forget to take a moment to relax in the beautiful indoor atrium courtyard.

Prime Location
Located next to the Ernest N. Morial Convention Center, and just a short drive away from the Caesars Superdome and the airport, our hotel is the perfect choice for both business and leisure travelers.

Book now for an unforgettable stay at Hyatt Place New Orleans Convention Center.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 35 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 1257 reviews
Cleanliness: 6.78
Service: 9.25
Location: 9.29
Room Quality: 7.24
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 7.78
Overall Experience: 8.75
K
KAREN • couple • us
7
2026-06-06 • via Nuitee
L
Lindsey • family_with_children • us
8
Great Location, perfect for couple day stay prior to cruise
Pros:

Location

Cons:

Parking, valet parking $$

2026-06-05 • via Nuitee
B
BEVERLY • family_with_children • us
7
Noice breakfast at hotel.
Pros:

Nice hotel

Cons:

Price sis not match hotel. They sis not tell me that we had to pay for valet parking. It was only told that we had to pay when we checked out. Very disappointed in that and the price we had to pay.

2026-06-04 • via Nuitee
R
Rose • couple • us
10
Had a great stay staff was helpful and professional!
Pros:

Cleanliness and comfort

Cons:

No parking

2026-06-04 • via Nuitee
J
Jazmine • couple • us
1
Find somewhere else to stay.
Pros:

Good location, in downtown and can walk to Bourbon street

Cons:

Staff is rude. Upon checking in the girl at the desk tried to charge me again when I had already paid through booking.com. I was confused and told her I already paid and she was rude and basically told me it’s a me problem and I need to call booking to figure it out. After traveling 7 hours with kids you would think the front desk people would be kind and willing to help. Also, there was hair in the shower, one elevator was broken while the other was malfunctioning, had to take emergency exit stairs. There is also no parking, you have to pay on the street, valet $45, and oh they charge you a $50 “incidental fee” that they don’t disclose. Terrible hotel I won’t be back here

2026-06-04 • via Nuitee
R
Rhonda • extended_group • us
8
Pros:

Convince

2026-06-04 • via Nuitee
J
jaketbryant • Business
6
Average
Pros:

Older hotel with elevator out and outdated shower but very clean. Staff was nice but had to take the stairs with only one elevator which happens. The problem is the stairs led to emergency only exits so then you had to go back up the stairs, lol.

2026-06-02 • via Tripadvisor
A
Anthony G McClellan Jr • solo_traveller • us
10
2026-06-02 • via Nuitee
M
Marysabel • family_with_children • us
10
Pros:

Everything

2026-06-01 • via Nuitee
E
Escamilla • family_with_children • us
8
Was great good breakfast.
Pros:

Grate location

Cons:

Was quite

2026-06-01 • via Nuitee
K
Kari • solo_traveller • us
8
Comfortable and good location
Pros:

The room was very comfortable. I enjoyed the in room coffee and liked that there was also a tea option. The Hyatt is located across the street from the convention center which made it very easy to get where I needed to go.

Cons:

The shower was somewhat dirty and had mold in the corners. The toilet also had a ring in it, and one of the glass cups in my room had a lipstick stain on the side. I found it surprising that these items were not cleaned properly.
I was very surprised to find that the front desk did not have any feminine hygiene products in the event of an emergency. Oddly enough, the convention center did not have any either. The only option was to walk down to the overpriced store a block down and purchase a tiny package of maxi pads for $18. I was attending a teacher's convention with over 8,000 people in attendance. 95% of the attendees are female, but there were no feminine hygiene products available anywhere without a price gauge. With so many other toiletries available at the front desk available to guests, I found the lack of feminine hygiene products to be sexist and old fashioned.

2026-06-01 • via Nuitee
J
Jennifer • family_with_children • us
9
Pros:

Coffee was great! Breakfast was good but not fabulous.

2026-05-31 • via Nuitee
V
Vince • solo_traveller • us
10
2026-05-30 • via Nuitee
S
Shiho • solo_traveller • jp
1
Cons:

領収書の発行を依頼したのですが、返信がありません。

2026-05-29 • via Nuitee
D
David • couple • us
9
Pros:

Location, parking,

2026-05-26 • via Nuitee
R
Robin • family_with_children • us
7
It was a decent stay and would stay again.
Pros:

How close it was to the convention center.

Cons:

Only one elevator was working. We were on the third floor, the ice machine was also not working so had to go up to the 4th to get ice.

2026-05-26 • via Nuitee
G
Gabriela • solo_traveller • pe
3
Pros:

La unicacion es muy buena, pero su personal muy grosero, una pesima atención nos ofrecieron desayuno incluido en el hospedaje y no nos sirvieron l9s empleados media hora antes de que acabw recogian todo y cerraban para ir a desayunar ellos. No ofrecieron ni un vaso de agua.el segundo dia la mesera muy grosera recogia los platos de la mesa sin consultar, y andaba golpeando su cabeza con una botella de jugo y jalando sis pelos!

Cons:

Que su personal fuera tan rudo para responder, demasiado grosero.

2026-05-24 • via Nuitee
C
Courtney • couple • us
7
2026-05-23 • via Nuitee
A
AlanP219 • Couples • Zephyrhills, Florida
6
Too much trouble
Pros:

We had a two night pleasure stay.
The guy checking us in seemed more annoyed than welcoming, but everyone we met after that was very nice. The hotel was well-appointed: what you’d expect from a good Hyatt. Breakfast was decent, but nothing special.
One of the two elevators was out for the length of our stay. Between that and the finicky elevator security, there were long waits. Speaking of things that didn’t work, the internet was out for hours on day #2.
The room was good with a comfortable bed, but the room had some really annoying quirks. I hate it when the toilet paper is mounted on the wall behind you requiring contortionist motions. Maybe it’s okay in your 20s, but in your 70s it’s a tough reach.
There is a nice desk, but they put the coffee maker, microwave and phone on it reducing usable space to almost nothing. There’s room on the cabinet to the right. At least put the microwave there. Also, there were no electric outlets near the desk.
Valet parking is the only option: pretty much the NOLA norm. Since we left our car parked for the duration, this location is nice for public transit. It’s a quick walk to the Julia station for the Riverfront streetcar. We made good use of the $3/day RTA ticket. Valet parking worked fine until departure day. Before we booked this hotel, I verified that we could get our car real early because I knew that we would be leaving around 3:30am. They p!romised 24 hour staffing for the hotel and parking. Before leaving the room, I called down to the desk and no one answered. We went downstairs and no one could be found. We wandered about the hotel for sometime without finding anyone. Calls to the hotel number went unanswered. I finally found someone in the kitchen who went and got someone to help who then woke up someone who could get the car. In all, it took about 40 minutes from leaving our room to driving away. This is not what I expect at a Hyatt!

2026-05-21 • via Tripadvisor
E
engram • couple • us
10
2026-05-21 • via Nuitee