Hyatt Place New Orleans Convention Center

Hotels
Hyatt Place
8.2 (1302 reviews)
881 Convention Center Boulevard , New Orleans , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Convenient access to attractions
Cons:
Cleanliness issues
Room comfort problems
Limited food options

Categories

Cleanliness
6.78
The hotel showed signs of wear and poor upkeep, including filthy air filters and moldy smells.
Service
9.25
Staff was generally praised for their friendliness and helpfulness, contributing positively to the guest experience.
Location
9.29
Excellent proximity to the Cruise Port and other nearby attractions, making it very convenient.
Room Quality
7.24
Some reports of discomfort from beds and issues with room temperature that were not addressed.
Amenities
8.27
Good variety of breakfast options but some complaints about quality and missing items.
Value for Money
8.23
Overall location and service makes it a reasonable choice for guests, despite room issues.
Food and Beverage
7.78
Breakfast received mixed reviews; while it had variety, some items were noted as unsatisfactory.
Overall Experience
8.75
Despite some issues, guests enjoyed their stay and appreciated the staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:51

Property Description

Luxurious Accommodations
Experience comfort and convenience at Hyatt Place New Orleans Convention Center. Each room features a cozy seating area and a swivel flat-screen TV for your entertainment needs.

Exceptional Amenities
Enjoy a complimentary buffet breakfast and unwind at the snack bar. The 24-hour front desk ensures all your needs are met promptly. Don't forget to take a moment to relax in the beautiful indoor atrium courtyard.

Prime Location
Located next to the Ernest N. Morial Convention Center, and just a short drive away from the Caesars Superdome and the airport, our hotel is the perfect choice for both business and leisure travelers.

Book now for an unforgettable stay at Hyatt Place New Orleans Convention Center.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 35 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 1302 reviews
Cleanliness: 6.78
Service: 9.25
Location: 9.29
Room Quality: 7.24
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 7.78
Overall Experience: 8.75
T
Takoya family_with_children us
10
2026-07-18 via Nuitee
B
Breanne solo_traveller us
10
Great staff and safe stay! Room was good just out dated.
Pros:

The staff was so kind to me I was traveling in from out of town and got there early. They offered to hold my bags which was really helpful considering I didn’t want to leave them in my car all day.

Cons:

You could tell the hotel was older. Some of my carpet was ripped up my shower drain clogged, and there was some stains on the head board. I wouldn’t say dirty just looked a little dingy than the advertised photo

2026-07-15 via Nuitee
T
Tammy solo_traveller us
9
2026-07-14 via Nuitee
L
Leidjane family_with_children us
8
2026-07-13 via Nuitee
F
Faith solo_traveller us
10
2026-07-13 via Nuitee
B
Brown extended_group us
10
Pros:

Everything was clean and fresh. We had a blast! Staff was understanding and EXTREMELY helpful when needed! 10 out of 10 we are definitely coming back again!

2026-07-13 via Nuitee
M
Marguerite family_with_children us
10
2026-07-12 via Nuitee
N
Nicole solo_traveller us
10
I recommend this Hyatt place. I will be returning in the future.
Pros:

Staff friendly, clean and safe environment. Rooms were spacious and accommodating. I recommend it.

Cons:

Everything was great.

2026-07-11 via Nuitee
S
Sonya extended_group us
10
Pros:

I enjoyed the short stay

Cons:

one of the drawers would not close

2026-07-10 via Nuitee
T
Trueman couple us
7
2026-07-09 via Nuitee
B
Butterfly 22 solo_traveller us
5
Pros:

The distance from the convention center and bourbon street.

Cons:

The sink was clogged up and the shower water was slow to drain. The sink had a stinky smell coming from it, A plunger was left in the bathroom upon arrival.

2026-07-09 via Nuitee
C
cedreca Business Atlanta, Georgia
10
The Helpful Hyatt
Pros:

This location was clean and spacious. The staff was kind and helpful. I had a great experience. It smells really good too!

2026-07-08 via Tripadvisor
L
Luther couple us
10
The front desk experience was excellent. Miss Morgan was polite, kind, professional, and very informative. Since I live
Pros:

Location

Cons:

Location

2026-07-07 via Nuitee
C
Christy solo_traveller us
10
2026-07-07 via Nuitee
V
Vicky family_with_children us
7
Pros:

Buena ubicacion

Cons:

Desayuno con poca variedad

2026-07-07 via Nuitee
C
Calvin couple us
9
Stay was nice
Pros:

Everything was great!

Cons:

Nothing

2026-07-07 via Nuitee
T
Trinette couple us
10
I would definitely recommend this hotel
Pros:

Great

Cons:

The staff where very polite

2026-07-06 via Nuitee
M
MARSHALL solo_traveller us
6
Pros:

The comfort

Cons:

My daughter watch
was stolen by housekeeping

2026-07-06 via Nuitee
J
Jamie couple us
10
2026-07-05 via Nuitee
T
Tammy P. solo_traveller us
10
Pros:

The location was perfect to get on my cruise ship and a direct walk to the Riverwalk for shopping needs

Cons:

The elevator availability for the hotel

2026-07-05 via Nuitee