Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Noisy rooms

Categories

Cleanliness
6.71
Several comments about poor cleaning, notably wet signs on walls and unpleasant smells.
Service
8.68
Generally positive feedback about staff, though some noted that service could be improved at breakfast.
Location
9.22
Multiple reviews praised the great location, close to public transport and city center.
Room Quality
7.17
Comments highlight spacious rooms but noted issues like noise and maintenance concerns.
Amenities
8.2
Amenities like the sauna and good breakfast mentioned, though some guests provided mixed feedback.
Value for Money
8.16
Some guests felt the price was justified, while others noted concerns about quality relative to price.
Food and Beverage
7.71
Breakfast received mixed reviews; some guests enjoyed it while others found it confusing and inadequate.
Overall Experience
8.18
Overall sentiment indicates a reasonable experience, though several issues impacted final satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:43

Property Description

Convenient Location near Porta Susa Train Station

Delicious Breakfast and Dining Options

Easy Access to Turin City Centre and Airport

Book your stay at Hotel Diplomatic for a perfect blend of comfort and convenience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TRN

Location

Guest Reviews

8
Based on 7309 reviews
Cleanliness: 6.71
Service: 8.68
Location: 9.22
Room Quality: 7.17
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 8.18
C
Chi Li • couple • tw
6
尚可，位置方便，旅館有些老舊
Pros:

位置

Cons:

房間老舊，衛浴乾濕分離不足

2026-09-19 • via Nuitee
G
Gabriella • solo_traveller • it
6
2026-09-19 • via Nuitee
H
Herve • couple • fr
10
Magique
Pros:

Une chambre avec sauna sans aucune demande de notre part et sans supplément. Grand chambre, propre avec un lit King size. Un personnel à l’écoute à très très réactif. Bon petit déjeuné!! À faire sans aucune hesitation, nous reviendrons

Cons:

Rien à signaler

2026-09-19 • via Nuitee
T
Tanja • family_with_children • ch
2
2026-09-19 • via Nuitee
A
Abram • couple • be
7
2026-09-18 • via Nuitee
C
Christopher • extended_group • gb
10
Great hotel, would recommend
Pros:

Cleanliness

Cons:

Locations was slightly far out

2026-09-18 • via Nuitee
R
Raffaele • solo_traveller • it
10
2026-09-18 • via Nuitee
S
Sonia Paoloni • solo_traveller • it
8
Pros:

Posizione stanza arredamento struttura

Cons:

il wifi il collegamento tv che non funzionava la colazione

2026-09-18 • via Nuitee
C
Cioni • couple • it
8
2026-09-17 • via Nuitee
P
Parente • solo_traveller • fr
8
2026-09-17 • via Nuitee
S
SALVATORE SCACCIO • solo_traveller • it
10
Pros:

Perfetta location ,personale e pulizie benissimo

2026-09-17 • via Nuitee
L
Luca • family_with_children • it
8
2026-09-17 • via Nuitee
M
Mary-Claude • extended_group • ch
7
L’accueil est très moyen, l’emplacement très bien et la literie très bonne
Pros:

L’emplacement

Cons:

Le personnel a vu la réception

2026-09-16 • via Nuitee
X
Xavier • solo_traveller • fr
10
2026-09-16 • via Nuitee
L
Lucas • family_with_children • es
9
2026-09-16 • via Nuitee
A
Adelaide • couple • it
7
2026-09-16 • via Nuitee
R
ROSANNA • solo_traveller • it
10
Pros:

Struttura moderna e molto accogliente, a pochi passi dalla Stazione di Porta Susa. Camera ampia e spaziosa, dotata di tutti i comfort,ottimo rapporto qualità/prezzo.
Staff molto cortese e professionale, efficientissimo. Assolutamente da consigliare.

2026-09-16 • via Nuitee
M
Matthias • couple • ch
10
Pros:

Gute Lage, gutes Preis-Leistungs-Verhältnis.

Cons:

Der Türgriff ins Badezimmer war defekt, kann passieren, sollte aber nicht 😉

2026-09-16 • via Nuitee
R
Rina • couple • be
1
Turijn mooie stad , we gaan terug in ander hotel
Pros:

Locatie

Cons:

Niet propere lakens, mierepoeder tegen muren kamer, gevaarlijk voor ons hond, ontbijt met prefab brood, yoghurt in thermosfles, echt geen 4 sterren waard, pure schande,

2026-09-14 • via Nuitee
*
*PHH • solo_traveller • ch
9
Pros:

Nähe zur historischen Altstadt

2026-09-14 • via Nuitee