Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Noisy rooms

Categories

Cleanliness
6.71
Several comments about poor cleaning, notably wet signs on walls and unpleasant smells.
Service
8.68
Generally positive feedback about staff, though some noted that service could be improved at breakfast.
Location
9.22
Multiple reviews praised the great location, close to public transport and city center.
Room Quality
7.17
Comments highlight spacious rooms but noted issues like noise and maintenance concerns.
Amenities
8.2
Amenities like the sauna and good breakfast mentioned, though some guests provided mixed feedback.
Value for Money
8.16
Some guests felt the price was justified, while others noted concerns about quality relative to price.
Food and Beverage
7.71
Breakfast received mixed reviews; some guests enjoyed it while others found it confusing and inadequate.
Overall Experience
8.18
Overall sentiment indicates a reasonable experience, though several issues impacted final satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:43

Property Description

Convenient Location near Porta Susa Train Station

Delicious Breakfast and Dining Options

Easy Access to Turin City Centre and Airport

Book your stay at Hotel Diplomatic for a perfect blend of comfort and convenience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TRN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 19 per day.

Location

Guest Reviews

8
Based on 6909 reviews
Cleanliness: 6.71
Service: 8.68
Location: 9.22
Room Quality: 7.17
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 8.18
A
Antonella • solo_traveller • it
6
Vicino al centro ma..
Pros:

La vicinanza al centro, in 20 minuti a piedi si arriva

Cons:

Per livello di colazione e pulizia non è un 4 stelle

2026-07-25 • via Nuitee
A
Antoine • couple • be
9
2026-07-25 • via Nuitee
J
JAVIER • solo_traveller • es
7
2026-07-25 • via Nuitee
S
S_1m_03 • solo_traveller • it
9
2026-07-25 • via Nuitee
M
Maria Carmela • solo_traveller • it
10
2026-07-25 • via Nuitee
J
Josefine • solo_traveller • dk
10
2026-07-25 • via Nuitee
G
Giovanni • solo_traveller • it
9
2026-07-24 • via Nuitee
V
Vasilis • family_with_children • cy
10
2026-07-24 • via Nuitee
Z
Zibellini • solo_traveller • it
9
2026-07-24 • via Nuitee
M
Margrit • solo_traveller • ch
9
Pros:

Très bon emplacement pour visiter le centre historique

2026-07-24 • via Nuitee
M
Marta • solo_traveller • es
9
2026-07-24 • via Nuitee
M
Martijn • family_with_children • nl
4
Teleurgesteld
Pros:

De locatie, op loopafstand van het centrum.
Helaas was de parkeerplaats van het hotel vol, maar garage Bolzane was om de hoek en naar tevredenheid.

Cons:

Het ontbijt was erg teleurstellend! In een niet heel indrukwekkende kelder, met minimaal aanbod. Daarbij was de receptie niet de hele dag bemand, en was de lift klein en dienen er zaken in de kamer gerepareerd te worden. Helaas, ook na het maken van een melding, is dat niet hersteld

2026-07-24 • via Nuitee
E
Eliane • solo_traveller • fr
9
2026-07-24 • via Nuitee
D
dulong • extended_group • fr
8
2026-07-24 • via Nuitee
M
Moro • solo_traveller • it
9
2026-07-24 • via Nuitee
T
Tenge • solo_traveller • de
8
2026-07-24 • via Nuitee
F
Francesco • family_with_children • it
10
2026-07-24 • via Nuitee
J
JhC8 • solo_traveller • it
8
Pros:

Posizione, colazione, disponibilità parcheggio Porta Susa, rapporto qualità prezzo

Cons:

Perdita dal condizionatore in stanza, con macchia sul soffitto sopra la porta

2026-07-24 • via Nuitee
Y
Yolanda • family_with_children • es
7
Correcta
Pros:

El personal y la ubicación fantástica porque la ciudad es maravillosa. Recepción y camareras de habitación muy amables. No cobraron las aguas del minibar. Muy amables

Cons:

El desayuno excesivo en dulce, poca fruta y cosas más saludables. Limpieza de la habitación buena excepto cortinas y estantes de armarios y ventanas.
Mobiliario antiguo, ya muy pasado.

2026-07-23 • via Nuitee
F
Francesca • extended_group • it
9
Buon Hotel in una Struttura centrale
Pros:

Accogliente e ottima posizione

2026-07-23 • via Nuitee