Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Noisy rooms

Categories

Cleanliness
6.71
Several comments about poor cleaning, notably wet signs on walls and unpleasant smells.
Service
8.68
Generally positive feedback about staff, though some noted that service could be improved at breakfast.
Location
9.22
Multiple reviews praised the great location, close to public transport and city center.
Room Quality
7.17
Comments highlight spacious rooms but noted issues like noise and maintenance concerns.
Amenities
8.2
Amenities like the sauna and good breakfast mentioned, though some guests provided mixed feedback.
Value for Money
8.16
Some guests felt the price was justified, while others noted concerns about quality relative to price.
Food and Beverage
7.71
Breakfast received mixed reviews; some guests enjoyed it while others found it confusing and inadequate.
Overall Experience
8.18
Overall sentiment indicates a reasonable experience, though several issues impacted final satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:43

Property Description

Convenient Location near Porta Susa Train Station

Delicious Breakfast and Dining Options

Easy Access to Turin City Centre and Airport

Book your stay at Hotel Diplomatic for a perfect blend of comfort and convenience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TRN

Location

Guest Reviews

8
Based on 7169 reviews
Cleanliness: 6.71
Service: 8.68
Location: 9.22
Room Quality: 7.17
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 8.18
B
Brecht • family_with_children • be
5
Pros:

Ruime keuze bij het ontbijt.
Afgesloten parkeergarage.
Kamer was proper.

Cons:

Kamer was klein.
Personeel bij de check-in was niet zo heel vriendelijk.
Inloopdouche helde niet af naar de afvoer. Hierdoor liep het water uit de douche.

2026-08-16 • via Nuitee
V
Vanni Monti • solo_traveller • it
10
2026-08-15 • via Nuitee
A
Andrés • extended_group • es
8
2026-08-15 • via Nuitee
F
fabrizio • solo_traveller • it
5
Cons:

Hotel vecchio

2026-08-15 • via Nuitee
D
Denis H • solo_traveller • fr
10
2026-08-15 • via Nuitee
A
Angelo • family_with_children • ch
8
Sympa, mais un peu cher
Pros:

Sympa pour quelques nuits

Cons:

Un peu cher rapport qualité-prix

2026-08-15 • via Nuitee
M
MARIA BELEN • solo_traveller • es
9
Pros:

La cercanía con el centro de la ciudad

Cons:

Todo correcto

2026-08-15 • via Nuitee
F
Ferdinand • couple • ch
7
Hotel und Lage top. Würde nächstes Mal ohne Frühstück bu hen. Umgebung bietet Alternativen an.
Pros:

Freundliches Personal, sauber, preiswert, gute Lage.

Cons:

Enttäuschendes Frühstück. Lokalität und Angebot entspricht nicht 4*-Erwartung. Keine Auswahl an Broten. Dafür viel Süssspeisen.

2026-08-14 • via Nuitee
T
Tanguy • couple • fr
5
Hôtel moyen.
Pros:

Chambres au global agréable, la literie est bonne.
Personnel sympathique

Cons:

Le petit déjeuner est à revoir tout comme l’insonorisation des chambres.
Parking très étroit et le véhicule est déplacé pour optimiser le nombre de véhicule (plus de véhicule que de nombre de place) sans en informer le client (obligation de laisser les clefs à l’accueil en cas d’incendie) .

2026-08-14 • via Nuitee
S
Sandrine • solo_traveller • fr
8
Pros:

L emplacement

2026-08-14 • via Nuitee
J
jesus • couple • ee
7
2026-08-14 • via Nuitee
C
Claudio • solo_traveller • it
10
2026-08-14 • via Nuitee
F
Faydine • solo_traveller • fr
9
2026-08-14 • via Nuitee
L
Luz Elena • family_with_children • us
9
Good
Pros:

Location

Cons:

The welcoming not too friendly

2026-08-14 • via Nuitee
D
DeBorah • solo_traveller • us
9
Great Staff! Great Location!
Pros:

Loved the location. Very close to the train station and right around the corner from trams and buses that can take you to the city center. Most things are truly within walking distance. Summers are hot however, keep that in mind.

Cons:

My room was right near the elevator. It took me a while to figure out where the noise was coming from. Thought someone was moving furniture on an upper floor. When I went to investigate, I heard the noise again and it was coming from the elevator. Other than that…great stay!!!! I highly recommend!

2026-08-14 • via Nuitee
H
Havaleshko • couple • it
7
2026-08-14 • via Nuitee
D
Daniela • family_with_children • de
8
Pros:

Sehr freundliches, zuvorkommendes Personal. Zentrale Lage.

Cons:

Komfort. Sauberkeit könnte etwas besser sein.

2026-08-14 • via Nuitee
J
Jessica • solo_traveller • it
7
Pros:

Posizione e camere spaziose.

Cons:

Asciugamani trovati sporchi nella camera

2026-08-14 • via Nuitee
M
Mattia • solo_traveller • it
5
2026-08-14 • via Nuitee
M
Monica • solo_traveller • it
4
Never again
Pros:

So old

Cons:

Everything

2026-08-14 • via Nuitee