Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Noisy rooms

Categories

Cleanliness
6.71
Several comments about poor cleaning, notably wet signs on walls and unpleasant smells.
Service
8.68
Generally positive feedback about staff, though some noted that service could be improved at breakfast.
Location
9.22
Multiple reviews praised the great location, close to public transport and city center.
Room Quality
7.17
Comments highlight spacious rooms but noted issues like noise and maintenance concerns.
Amenities
8.2
Amenities like the sauna and good breakfast mentioned, though some guests provided mixed feedback.
Value for Money
8.16
Some guests felt the price was justified, while others noted concerns about quality relative to price.
Food and Beverage
7.71
Breakfast received mixed reviews; some guests enjoyed it while others found it confusing and inadequate.
Overall Experience
8.18
Overall sentiment indicates a reasonable experience, though several issues impacted final satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:43

Property Description

Convenient Location near Porta Susa Train Station

Delicious Breakfast and Dining Options

Easy Access to Turin City Centre and Airport

Book your stay at Hotel Diplomatic for a perfect blend of comfort and convenience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TRN

Location

Guest Reviews

8
Based on 7309 reviews
Cleanliness: 6.71
Service: 8.68
Location: 9.22
Room Quality: 7.17
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 8.18
M
Manuel • solo_traveller • es
8
Mucho calor
Pros:

La ubicación y el buffet del desayuno

Cons:

Pues la habitación era calurosa y el aire no funcionaba. Nos cambiaron última hora de la noche a otra habitación que era mucho más pequeña y tampoco es que el aire funcionase muy bien.

2026-08-29 • via Nuitee
M
Mattiacci • extended_group • it
8
Lo consiglio
Pros:

Hotel pulito centrale

2026-08-29 • via Nuitee
E
Edith • solo_traveller • fr
10
Pros:

Hôtel très sympa
Super bien placé par rapport au centre ville
Je vous le conseil

2026-08-29 • via Nuitee
G
Gabriella • solo_traveller • fr
5
Pros:

good price / easy to book /close to station / room super clean / ac perfect temperature / great sleep despite tram just below the window - good isolation

Cons:

the entrance looks a bit strange, some parts are renovated, some stuck in an undefinable age - room was comfy though & the rest probably on the way getting there..

2026-08-29 • via Nuitee
M
Marine • couple • fr
7
Un peu décentré
Pros:

La propreté

Cons:

La salle de petit déjeuner froide impersonnelle . Les chambres mériteraient un tableau une gravure pour réchauffer la déco

2026-08-29 • via Nuitee
P
Patrick • couple • fr
8
Pros:

Chambre spacieuse, possibilité de se faire un thé ou un café.J'ai apprécié le parquet et l 'abscence de parfuns d 'ambiance.
Accueil trés agréable et serviable.
Possibilité de laisser ses bagages à la descente du train.

Cons:

La vue au 1er etage sur la rue donne juste au-dessous du plafond des arcades donc la chambre est sombre.

2026-08-29 • via Nuitee
T
Tiziana • solo_traveller • it
9
2026-08-29 • via Nuitee
I
Isabel • family_with_children • es
10
Buena experiencia
Pros:

La habitación era muy amplia y totalmente reformada. Cama muy cómoda y grande.

2026-08-29 • via Nuitee
S
stefano • solo_traveller • it
8
Pros:

La stanza era comoda, abbiamo avuto un upgrade son una stanza con sauna e doccia con cascata massaggiante. La stanza era pulita.
La posizione comoda, certo il periodo ci ha aiutato ed abbiamo trovato parcheggio in zona.

Cons:

L'albergo è un po' datato.

2026-08-29 • via Nuitee
R
Roncadin • family_with_children • it
8
Pros:

ho scelto l'hotel per la vicinanza alla stazione porta Susa che dista 5 minuti a piedi, quindi molto comodo
in 15-20 minuti a piedi si arriva in centro, passeggiando sempre sotto i portici; la stanza junior suite era molto spaziosa per 4 persone ed il bagno era spazioso

2026-08-29 • via Nuitee
P
PIERPAOLO • solo_traveller • it
10
Pros:

Tutto

Cons:

Niente

2026-08-28 • via Nuitee
V
VINCENZO • solo_traveller • it
7
Pros:

La posizione

Cons:

Necessità di qualche ritocco, il funzionamento dell aria condizionata

2026-08-28 • via Nuitee
E
Elena • solo_traveller • it
10
2026-08-28 • via Nuitee
S
Singolani • couple • it
10
Pros:

Abbiamo avuto un’ottima esperienza in questo hotel! Io e mio marito stavamo viaggiando con i nostri due cani e siamo stati accolti molto bene.

La camera era molto bella, spaziosa e confortevole. Ho adorato soprattutto la doccia del bagno! L’hotel è inoltre in una posizione molto comoda.

Il personale alla reception è stato davvero gentile e disponibile. Abbiamo apprezzato tantissimo anche l’attenzione nei confronti dei nostri cani: al nostro arrivo abbiamo trovato in camera una porzione di cibo e una cuccia per loro. È stato un gesto davvero carino e premuroso, che ci ha fatto sentire subito a nostro agio.

Consigliamo sicuramente questo hotel, soprattutto a chi viaggia con i propri amici a quattro zampe! 🐶❤️

2026-08-28 • via Nuitee
M
michela • solo_traveller • it
10
Ottimo soggiorno
Pros:

Molto bella la camera e ben pulita ,c'era anche la sauna ,e vari servizi

Cons:

Piccolissima cosa ,la porta finestra in camera senza ringhiera di sicurezza è a mio parere molto pericolosa

2026-08-28 • via Nuitee
M
MARIA ESTHER • solo_traveller • it
9
2026-08-27 • via Nuitee
M
MARIA ESTHER • solo_traveller • it
9
2026-08-27 • via Nuitee
T
Tahori • family_with_children • it
10
2026-08-27 • via Nuitee
T
Tarik Bouhlal • solo_traveller • be
8
2026-08-27 • via Nuitee
G
Gyonyul Safi • family_with_children • es
10
2026-08-27 • via Nuitee