Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Noisy rooms

Categories

Cleanliness
6.71
Several comments about poor cleaning, notably wet signs on walls and unpleasant smells.
Service
8.68
Generally positive feedback about staff, though some noted that service could be improved at breakfast.
Location
9.22
Multiple reviews praised the great location, close to public transport and city center.
Room Quality
7.17
Comments highlight spacious rooms but noted issues like noise and maintenance concerns.
Amenities
8.2
Amenities like the sauna and good breakfast mentioned, though some guests provided mixed feedback.
Value for Money
8.16
Some guests felt the price was justified, while others noted concerns about quality relative to price.
Food and Beverage
7.71
Breakfast received mixed reviews; some guests enjoyed it while others found it confusing and inadequate.
Overall Experience
8.18
Overall sentiment indicates a reasonable experience, though several issues impacted final satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:43

Property Description

Convenient Location near Porta Susa Train Station

Delicious Breakfast and Dining Options

Easy Access to Turin City Centre and Airport

Book your stay at Hotel Diplomatic for a perfect blend of comfort and convenience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TRN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 19 per day.

Location

Guest Reviews

8
Based on 6831 reviews
Cleanliness: 6.71
Service: 8.68
Location: 9.22
Room Quality: 7.17
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 8.18
N
Nora • couple • ch
9
2026-07-04 • via Nuitee
R
Rossella • couple • it
8
Tutto bene
Pros:

In centro comoda struttura

Cons:

Il parcheggio un po’ complicato

2026-07-04 • via Nuitee
F
Firat Sukru • solo_traveller • tr
8
Good option close to center of Turin
Pros:

They provided me early check-in - appreciated that

Cons:

Breakfast could be better
The hotel may need a general renovation
Also be careful; when you search this hotel via Google Maps, two locations appear; just search with the address not with the hotel name

2026-07-04 • via Nuitee
L
Lisa • couple • it
8
Pros:

La posizione molto centrale, ideale per visitare la città. La vicinanza alle fermate dei mezzi pubblici

2026-07-04 • via Nuitee
D
David • family_with_children • mt
10
2026-07-04 • via Nuitee
R
Rolf • couple • se
8
2026-07-03 • via Nuitee
M
Mirjana • solo_traveller • rs
8
2026-07-03 • via Nuitee
G
gilles • solo_traveller • fr
8
2026-07-03 • via Nuitee
M
Maria • family_with_children • it
9
2026-07-03 • via Nuitee
H
hz_negm • solo_traveller • eg
9
2026-07-03 • via Nuitee
R
Roberto • solo_traveller • it
8
2026-07-03 • via Nuitee
L
ludivine • solo_traveller • fr
6
2026-07-03 • via Nuitee
S
Stefano • extended_group • it
9
Pros:

Non ho fatto colazione

Cons:

Nulla

2026-07-02 • via Nuitee
F
Fabien • couple • ch
9
Une belle nuit à Turin
Pros:

Chambre spacieuse avec grande salle de bain équipée d'une douche à l'italienne avec ses jeux de lumières
Petites attentions dans la chambre à l'arrivée
Parking couvert et surveillé
De nombreux produits sans gluten pour le petit déjeuner en plus du buffet copieux

Cons:

N/A

2026-07-02 • via Nuitee
M
Müge • solo_traveller • tr
8
2026-07-02 • via Nuitee
C
Cosimo • solo_traveller • it
10
Pros:

Mi è stato fatto un upgrade gratuito a stanza con bagno turco ❤️

2026-07-01 • via Nuitee
V
Valeria Marcella • couple • it
9
Molto confortevole e accogliente
Pros:

Le camere sono grandi e moderne

Cons:

Nulla

2026-07-01 • via Nuitee
M
Maura • couple • it
9
Pros:

Posizione comodissima, colazione abbondante e varia.

2026-07-01 • via Nuitee
C
Cinzia • solo_traveller • it
6
Siate più gentili con i clienti
Pros:

Stanza pulita, letto comodo, doccia grande, colazione ottima

Cons:

Receptionist maleducati, a parte uno. No possibilità di parcheggio. Ascensore piccolo. Aria condizionata manuale.

2026-07-01 • via Nuitee
C
Cosimi • solo_traveller • it
4
2026-07-01 • via Nuitee