Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Noisy rooms

Categories

Cleanliness
6.71
Several comments about poor cleaning, notably wet signs on walls and unpleasant smells.
Service
8.68
Generally positive feedback about staff, though some noted that service could be improved at breakfast.
Location
9.22
Multiple reviews praised the great location, close to public transport and city center.
Room Quality
7.17
Comments highlight spacious rooms but noted issues like noise and maintenance concerns.
Amenities
8.2
Amenities like the sauna and good breakfast mentioned, though some guests provided mixed feedback.
Value for Money
8.16
Some guests felt the price was justified, while others noted concerns about quality relative to price.
Food and Beverage
7.71
Breakfast received mixed reviews; some guests enjoyed it while others found it confusing and inadequate.
Overall Experience
8.18
Overall sentiment indicates a reasonable experience, though several issues impacted final satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:43

Property Description

Convenient Location near Porta Susa Train Station

Delicious Breakfast and Dining Options

Easy Access to Turin City Centre and Airport

Book your stay at Hotel Diplomatic for a perfect blend of comfort and convenience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TRN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 19 per day.

Location

Guest Reviews

8
Based on 6618 reviews
Cleanliness: 6.71
Service: 8.68
Location: 9.22
Room Quality: 7.17
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 8.18
A
Alessandro • solo_traveller • it
10
Tutto bellissimo, molto gradito upgrade della camera
2026-05-23 • via Nuitee
D
Daniel • extended_group • fr
7
Petits déjeuners et salle.
Pros:

Chambre agréable.

Cons:

Les petits déjeuners médiocre et salle sinistre.

2026-05-23 • via Nuitee
C
Caroline • solo_traveller • fr
10
Un très bref mais très luxueux séjour.
Pros:

Tout, chambre superbe, propre, confortable.
Petit-déjeûner exceptionnel repas complet, riche de nombreuses denrées, chaud et froid, salé et sucré, café délicieux...
Proximité immédiate de la gare Porta Susa.

Cons:

Tout était parfait (:

2026-05-23 • via Nuitee
B
Beatrice • solo_traveller • it
9
Ottimo !
Pros:

E’ sempre il mio punto di riferimento quando torno nella mia città, grazie

2026-05-22 • via Nuitee
C
Cesare • solo_traveller • it
10
2026-05-22 • via Nuitee
C
Cesare • solo_traveller • it
10
2026-05-22 • via Nuitee
A
Aristotelis • solo_traveller • gr
9
2026-05-21 • via Nuitee
F
françoise • couple • fr
8
2026-05-21 • via Nuitee
C
CEYHUN • solo_traveller • tr
9
2026-05-21 • via Nuitee
D
DOMENICO • family_with_children • it
8
2026-05-21 • via Nuitee
S
Saskia • couple • ch
7
2026-05-21 • via Nuitee
D
derek • solo_traveller • gb
10
Very friendly professional front desk when I return to Torino this will be my hotel of choice
Pros:

Great choice, everything refilled promptly very efficient

Cons:

Nothing, everything was great

2026-05-20 • via Nuitee
F
félicie • solo_traveller • be
9
2026-05-20 • via Nuitee
E
Eric • solo_traveller • fr
9
2026-05-20 • via Nuitee
S
Salvatore • couple • it
7
2026-05-20 • via Nuitee
A
Apolline PRT • solo_traveller • fr
1
2026-05-20 • via Nuitee
Z
Zarezadeh Mehrizi • solo_traveller • at
9
2026-05-20 • via Nuitee
J
joao • couple • pt
4
Pros:

Localização e pequeno almoço

Cons:

Ficamos 20min á porta às 23.30 quando chegamos ao hotel

2026-05-19 • via Nuitee
J
Jakob • solo_traveller • de
10
2026-05-19 • via Nuitee
P
pellegrini • family_with_children • it
8
2026-05-19 • via Nuitee