Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Noisy rooms

Categories

Cleanliness
6.71
Several comments about poor cleaning, notably wet signs on walls and unpleasant smells.
Service
8.68
Generally positive feedback about staff, though some noted that service could be improved at breakfast.
Location
9.22
Multiple reviews praised the great location, close to public transport and city center.
Room Quality
7.17
Comments highlight spacious rooms but noted issues like noise and maintenance concerns.
Amenities
8.2
Amenities like the sauna and good breakfast mentioned, though some guests provided mixed feedback.
Value for Money
8.16
Some guests felt the price was justified, while others noted concerns about quality relative to price.
Food and Beverage
7.71
Breakfast received mixed reviews; some guests enjoyed it while others found it confusing and inadequate.
Overall Experience
8.18
Overall sentiment indicates a reasonable experience, though several issues impacted final satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:43

Property Description

Convenient Location near Porta Susa Train Station

Delicious Breakfast and Dining Options

Easy Access to Turin City Centre and Airport

Book your stay at Hotel Diplomatic for a perfect blend of comfort and convenience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TRN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 19 per day.

Location

Guest Reviews

8
Based on 6719 reviews
Cleanliness: 6.71
Service: 8.68
Location: 9.22
Room Quality: 7.17
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 8.18
C
Cristiano • solo_traveller • it
8
2026-06-13 • via Nuitee
D
D'Errico • couple • it
10
2026-06-12 • via Nuitee
M
Marina • solo_traveller • ch
9
2026-06-12 • via Nuitee
F
francesca • solo_traveller • it
9
2026-06-12 • via Nuitee
F
Fiorino • couple • it
8
2026-06-12 • via Nuitee
M
Marina • solo_traveller • it
8
2026-06-12 • via Nuitee
M
Mario • couple • hr
8
Pros:

Lokacija

2026-06-11 • via Nuitee
J
José Reis Pereira • solo_traveller • pt
9
Pros:

Good location near everything

2026-06-11 • via Nuitee
K
Kevin • couple • hk
10
2026-06-11 • via Nuitee
A
Ana • extended_group • pt
6
2026-06-11 • via Nuitee
M
Michaela • couple • de
8
Empfehlenswertes Hotel für einen City- Trip
Pros:

Zentrale Lage, privater Parkplatz im Innenhof, moderne Zimmerausstattung, umliegendes Stadtviertel bietet viel an Bars, Restaurants, Läden

2026-06-11 • via Nuitee
A
Alessandro Ducati • solo_traveller • it
8
Pros:

cuscini comodissimi

Cons:

arredi molto vecchi

2026-06-11 • via Nuitee
D
Dominique • family_with_children • be
9
Pros:

La situation géographique de l’hôtel très proche de la gare et du centre ville
Le confort

Cons:

Rien

2026-06-10 • via Nuitee
E
Eva • family_with_children • fr
9
Beau séjour
Pros:

Personnel très aimable
Chambre spacieuse
Proximité du centre ville

2026-06-10 • via Nuitee
G
Giulia • couple • it
10
2026-06-10 • via Nuitee
N
Nemanja • solo_traveller • rs
8
2026-06-10 • via Nuitee
A
Andrea • solo_traveller • it
7
Pros:

Posizione favorevolissima per spostamenti e centralità

Cons:

Parcheggio comodo per la posizione ma per dimensioni ed altro troppo caro.

2026-06-10 • via Nuitee
B
Beatrice • family_with_children • it
3
Every detail of our stay was absolutely not worth 4 stars and the price we spent.
Pros:

I liked the position, near Porta Susa station

Cons:

I didn’t like the quality of the building, the cleanliness (inaccurate or not present, such as in the crib asked for our daughter that we had to change because it was indecent), the inaccuracy of things (stains on the walls of the breakfast area, chipped walls in the bedroom, limescale build-up in the shower, bedspread with loose threads, etc) — each detail was absolutely not worth 4 stars

2026-06-10 • via Nuitee
G
Giustino Oggiano • solo_traveller • it
9
2026-06-10 • via Nuitee
S
Sovilj • solo_traveller • rs
10
10
Pros:

10

Cons:

10

2026-06-10 • via Nuitee