Sheraton Grand Warsaw

Hotels
•
Sheraton
9 (4457 reviews)
Bolesława Prusa 2 , Warsaw , PL

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Great location with good amenities
Cons:
Hard bed mentioned in some reviews
Parking issues reported

Categories

Cleanliness
8.14
Some guests noted issues with parking that could imply cleanliness concerns.
Service
9.61
Multiple reviews highlighted the attentive and friendly service of staff, especially mentioning individuals like Olga and Justine.
Location
9.15
Well-rated for being centrally located with easy access to the city and amenities.
Room Quality
9.1
Guests praised spacious and comfortable rooms with excellent furnishings.
Amenities
9.13
Amenities like the M Lounge, gym, and excellent breakfast offerings were well-received.
Value for Money
8.59
Good value for the quality and services offered, despite some mentioned drawbacks.
Food and Beverage
9.14
Breakfast was highlighted as excellent with a variety of choices available.
Overall Experience
9.11
Guests reported a wonderful stay with many planning to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:30

Property Description

Luxurious Accommodations with Top-Notch Amenities

The 5-star Sheraton Grand Warsaw offers elegantly designed, air-conditioned rooms equipped with modern amenities such as a minibar, tea/coffee-making facilities, flat-screen TV, and ironing facilities. Guests staying in the higher standard rooms on the top floor can enjoy exclusive perks like complimentary breakfast, snacks, drinks, and access to a private reception and Club Lounge.

Culinary Delights from Around the World

Indulge in a gastronomic journey at the hotel's two new restaurants: inAzia, serving delectable Asian cuisine, and Cucina Mia restaurant, specializing in authentic Italian dishes. Whether you're craving sushi or pasta, the dining options at Sheraton Grand Warsaw are sure to satisfy your taste buds.

Prime Location for Business and Leisure

Conveniently situated in the heart of Warsaw, just a stone's throw away from popular attractions like Nowy Świat Street and Łazienki Royal Park, Sheraton Grand Warsaw offers easy access to cultural landmarks, shopping centers, and entertainment venues. Immerse yourself in the vibrant surroundings and make the most of your stay at this exceptional hotel.

Book now to experience the epitome of luxury and hospitality at Sheraton Grand Warsaw!

Important information:

The hotel is obliged to apply standards for the protection of minors, in particular to establish the identity of the minor and his or her relationship with the adult with whom he or she stays at the hotel. (Act of May 13, 2016 on Counteracting Threats of Sexual Offenses and Protection of Minors).

For reservations made by a third party, you will need to contact the property to complete the authorization process for the payment.

Please note that a credit card is required at check-in and must be valid for the entire stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WAW

Location

Guest Reviews

9
Based on 4457 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.15
Room Quality: 9.1
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
A
Adam • couple • pl
10
2026-10-31 • via Nuitee
S
Sanem • solo_traveller • nl
9
A very comfortable stay
Pros:

Room was very spacious and clean. It definitely worths the money.

Cons:

There was a 'tray fee' when you order room service. That might be nice to have a 'capsule coffee machine' in the room.

2026-10-31 • via Nuitee
D
Darek • solo_traveller • pl
5
Znacznie poniżej oczekiwań. Brud i brak porządku
Pros:

Smaczne jedzenie, miła obsługa na recepcji.

Cons:

- Zapach moczu na piętrze
- pokoje bardzo zaniedbane
- Popękane ściany w pokoju, zniszczone elementy w pokoju
- Brak działającej klimatyzacji - gorąco w pokoju przez całą noc
- Głośnik w pokoju szumiący całą noc
- Brak możliwości włączenia chłodzenia. Termostat nie działała więc klimatyzacja tłoczyła gorące powietrze do pokoju niezależnie od ustawień na termostacie
- zardzewiałe elementy w pokoju

2026-10-30 • via Nuitee
J
Jerzy • solo_traveller • pl
8
Pros:

Świetna lokalizacja. Bardzo dobre śniadania. Sprawna obsługa.

Cons:

No tak. Źle jak na tej rangi hotel wygląda to, że z nieznanych przyczyn zablokowano na karcie sporą kwotę o godzinie 3:20 w nocy. Podobno błąd systemu. Nie wyjaśniono sytuacji, nie powiedziano przepraszam. Ponadto blokują kwotę PLN 600 tytułem ewentualnych szkód. Pytanie jakich. Tych które zastałem na wejściu jak uszkodzone ze zużycia drzwi szafy, nie chłodzony minibar uniemożliwiający otwarcie ze względu na zapach? Trochę to słabe. Poprawcie.

2026-10-30 • via Nuitee
E
Edward • couple • pl
7
2026-10-29 • via Nuitee
D
Dariusz • extended_group • pl
3
Pros:

Śniadanie OK.

Cons:

Pomimo zarezerwowania wiele miesięcy temu miejsca na parkingu brak możliwości zaparkowania. Jedyną osobą, która próbowała pozytywnie załatwić sprawę parkingu była Pani recepcjonistka, natomiast Panowie ogarniający temat parkowania przy hotelu to kompletna porażka, brak jakiejkolwiek dobrej woli, ostatecznie samochód zaparkowałem na parkingu innego hotelu, 1 kilometr od Sheratona. Totalna porażka.

2026-10-29 • via Nuitee
A
Abdulla • couple • qa
7
Pros:

The location

Cons:

They are not clear about the releasing the deposit

2026-10-29 • via Nuitee
A
Alan • couple • ru
7
2026-10-29 • via Nuitee
J
Jean-Marie • solo_traveller • lu
9
2026-10-29 • via Nuitee
I
Iryna • family_with_children • ua
10
Pros:

Delicious breakfast, friendly staff

2026-10-29 • via Nuitee
A
Andrzej • couple • pl
8
Pros:

Lokalizacja. Czystość. Miła obsługa.

Cons:

Konieczny remont. Trąci myszką. Śniadania jak na 5 gwiazdek przeciętne a nawet słabe. Maly wybór, jajecznica i kiełbaski. Monotonia. Mały i drogi parking. Tylko dwa miejsca do ładowania samochodów elektrycznych często zajęte.

2026-10-28 • via Nuitee
P
Paulina • couple • pl
10
2026-10-28 • via Nuitee
S
Szymon • couple • pl
9
2026-10-27 • via Nuitee
A
Anna • solo_traveller • pl
6
2026-10-27 • via Nuitee
M
Marzena • solo_traveller • pl
10
2026-10-27 • via Nuitee
A
Artur • couple • pl
10
2026-10-26 • via Nuitee
O
Olena • extended_group • ua
9
2026-10-26 • via Nuitee
V
Veronika • couple • sk
10
2026-10-26 • via Nuitee
J
Janusz • couple • pl
8
2026-10-25 • via Nuitee
S
Stanisław • solo_traveller • pl
10
2026-10-25 • via Nuitee