The Shelborne By Proper, a Member of Design Hotels

Hotels
•
Design Hotels
6.8 (24 reviews)
1801 Collins Avenue, Miami Beach, Florida, 33139 , Miami Beach , US
0013055311271

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Pets allowed

Facilities

Boat tours nearby
Front entrance ramp
Parasailing nearby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Great amenities
Beautiful location
Cons:
High fees
Inconsistent water temperature

Categories

Cleanliness
5.26
There was mention of no hot water in the shower and inconsistent lobby smell.
Service
7.73
The staff was consistently praised as friendly, attentive, and accommodating.
Location
7.77
Comments about the beautiful, not crowded beach and convenient location.
Room Quality
6.72
Rooms were newly renovated and well-liked, with some charm noted.
Amenities
7.25
Pool area and beachfront access were likened to a resort quality.
Value for Money
5.71
Negative comments about numerous fees associated with the stay.
Food and Beverage
7.26
Food options were described as excellent and the drinks during happy hour were appreciated.
Overall Experience
6.73
The experience was largely positive with plans for a return visit.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:42

Property Description

Welcome to Shelborne By Proper, your luxurious retreat in the heart of vibrant Miami Beach!

Stunning Recreational Amenities
Unwind on our private beach or dive into our outdoor pool, complete with a beach bar and a poolside bar. Stay active in our 24-hour fitness center, designed for you to maintain your routine while enjoying your getaway.

Delicious Dining Options
Indulge your taste buds at Pauline or grab a quick snack from our café. Room service is available during limited hours, ensuring you can savor exquisite meals in the comfort of your room whenever you desire.

Spacious Event Facilities
Plan your perfect event with us! Our hotel offers 30,000 square feet of versatile space, featuring six well-equipped meeting rooms ideal for both business and social gatherings.

Escape to paradise! Book your stay at Shelborne By Proper today and experience the ultimate Miami Beach vacation.

Important information:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

6.8
Based on 24 reviews
Cleanliness: 5.26
Service: 7.73
Location: 7.77
Room Quality: 6.72
Amenities: 7.25
Value for Money: 5.71
Food and Beverage: 7.26
Overall Experience: 6.73
C
Carlos • solo_traveller • cl
7
Sobre valorado
2026-06-04 • via Nuitee
C
Carolina • solo_traveller • cl
5
Pros:

Ubicación

Cons:

Muy viejo

2026-05-30 • via Nuitee
C
Christina • extended_group • au
7
2026-05-29 • via Nuitee
S
Sykora • solo_traveller • us
10
2026-05-27 • via Nuitee
S
smith • extended_group • ar
10
Excelente hotel
Pros:

Me encanta este hotel. Nuevo, limpio, excelente ubicación

2026-05-27 • via Nuitee
H
Hajri • family_with_children • al
10
2026-05-25 • via Nuitee
P
Pedrohcbarbosa • solo_traveller • br
10
Pros:

Localização ótima. Equipe ótima. Tem carro pra levar a gente por aí. E gostei muito do serviço de Adrien. Ou Adrian. Brasileiro muito prestativo e gente boa. Luiz e Juan da piscina muito bons Tb e o hall muito bonito.

Cons:

Gostei de tudo

2026-05-21 • via Nuitee
M
Mitch • couple • gb
10
2026-05-21 • via Nuitee
K
Katherine • couple • us
7
I hope the hotel can improve in these areas or they will not get repeat guest.
Pros:

Easy beach access-beach staff was pleasant and helpful.
Room was clean and comfortable.
Pool area very pleasant.
Sound bath was a cool unique experience.

Cons:

I had a confirmed reservation at Pauline and upon arrival it was closed.
Front desk told me they would return a call regarding a request I had and I didn’t receive a callback.
The lack of restaurant options at the hotel is disappointing.
Cafe closes too early.
Food on the menu is the same everyday.
This caused me to order from PuraVida but you can’t eat it in the pool area.
Dinner service at the indoor restaurant was awful. The server was apathetic and no attention to detail. The vibe was sad only one another couple on a Sunday from 6:45-8:00.

2026-05-19 • via Nuitee
M
Marie • couple • ca
10
2026-05-18 • via Nuitee
M
Mathilde • extended_group • nl
10
Jenny and Mark were the most wonderful and friendly help. It was a great stay!
Pros:

The interior, the staff, the beautiful pool, the beach.. the bar…. It was all soooo beautiful!

Cons:

Loved it all

2026-05-18 • via Nuitee
M
Mohamed Ali • solo_traveller • ae
9
2026-05-15 • via Nuitee
K
Kateryna • couple • ua
10
2026-05-14 • via Nuitee
T
Tamara • extended_group • es
8
Pros:

Ubicacion y personal super amable

Cons:

La limpieza en los pasillos

2026-05-13 • via Nuitee
I
Iryna • solo_traveller • fr
1
Double check all changes
Cons:

I am completely disappointed with this hotel. The price and quality do not match at all. I originally booked two nights for around $1100, but by the end of my stay I was charged almost $2600 for just two nights.

When I asked the staff why the prices on Booking.com were much lower than what I was being charged at the hotel, I was told: “Because those prices are on Booking, and this is not Booking.” I found this answer very unprofessional and unfair.

I was first given a room with a terrible view, even though I expected a much better experience for this price. Then I was offered the exact same small studio room, only with an ocean view, and I ended up being charged an additional $1421 for just two nights only for the view. This was not even an upgrade to a better or larger room — just a different view.

I would really like clarification regarding these extra charges, because paying almost $2600 total for two nights is completely unreasonable and absolutely not worth it.

I strongly recommend that anyone staying here carefully double-check all charges, extra fees, and final bills before paying. In my case, I feel like I was overcharged and billed additional amounts that made no sense.

For nearly $2600 for two nights, this hotel was absolutely not worth the money.

2026-05-10 • via Nuitee
N
Noam • couple • us
10
2026-05-10 • via Nuitee
V
valentina • solo_traveller • it
8
2026-05-09 • via Nuitee
J
Joana • couple • br
10
Maravilhosa
Pros:

Localização excelente! Hotel reformado, moderno e muito aconchegante. Equipe extremamente educada e prestativa. A área da piscina e da praia são maravilhosas, e o serviço à beira-mar faz toda a diferença na experiência. A academia também é muito bem equipada, com reformer de pilates e sala de yoga.

2026-05-07 • via Nuitee
C
cheryl • couple • gb
10
Loved the staff location and decor
Pros:

Trendy, friendly

Cons:

Nothing

2026-05-06 • via Nuitee
A
Amy • couple • us
7
Great common areas, updated, small bathroom
Pros:

Bar/lobby vibe. Pool deck. Recently renovated

Cons:

Picked balcony oceanfront room. Could basically stand out there with 2 people, it was on side. Stretch to call a balcony. Would not spend any more thean few minutes out there to see the view. The picture on booking.com is the penthouse balcony. Bathroom small with little counter space

2026-05-05 • via Nuitee