Plaza Hotel & Living Frankfurt

Hotels
7.3 (655 reviews)
Launhardstr. 2-4 , Frankfurt/Main , de

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Spacious rooms
On-site restaurant
Cons:
Cleanliness issues
Older facilities
High parking fees
Smoking near entrance

Categories

Cleanliness
5.91
Several reviews indicate issues with cleanliness, such as dirty socks under the bed and unclean rooms.
Service
8.38
Guests mentioned friendly and helpful staff, with positive remarks about the reception service.
Location
8.42
Many reviews highlight the convenient location, close to public transport and amenities.
Room Quality
6.87
Rooms were described as spacious, but some guests noted older furnishings. Mixed sentiments expressed.
Amenities
7.6
Amenities like kitchen facilities were appreciated, but the lack of a bar was a drawback.
Value for Money
6.86
Guests found the hotel to offer good value, though some pointed out older decor and higher parking fees.
Food and Beverage
7.41
Positive feedback was noted for the restaurant, despite some comments about smoking near the entrance.
Overall Experience
6.98
General satisfaction expressed, though concerns about cleanliness and comfort were raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:57

Property Description

Spacious Rooms and Convenient Location
The Plaza Hotel & Living Frankfurt offers spacious rooms with cable TV and on-site parking. Located in Frankfurt's Osthafen district, just an 8-minute walk from Ostbahnhof underground station, our hotel provides the perfect blend of comfort and convenience.

Launderette and Amenities
Our guests can enjoy the convenience of a fully-equipped launderette, complete with a washing machine, dryer, ironing board, and iron. Whether you're traveling for business or leisure, we ensure you have everything you need for a comfortable stay.

Easy Access to City Center
Situated only 2 underground stops or a quick 10-minute tram ride from Frankfurt city center, with a tram stop conveniently located nearby, exploring the vibrant heart of the Old Town is effortless during your stay at Plaza Hotel & Living Frankfurt.

Book your stay now and experience the perfect combination of comfort, convenience, and accessibility!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for € 5 per person per night when using an existing bed.
    People no matter the age stay for € 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 655 reviews
Cleanliness: 5.91
Service: 8.38
Location: 8.42
Room Quality: 6.87
Amenities: 7.6
Value for Money: 6.86
Food and Beverage: 7.41
Overall Experience: 6.98
D
Dennis solo_traveller de
8
2026-06-06 via Nuitee
B
baga solo_traveller de
3
2026-06-05 via Nuitee
T
Tiwari extended_group ae
8
2026-06-04 via Nuitee
T
Tifanny couple br
10
2026-06-04 via Nuitee
I
IRINA solo_traveller ua
10
Pros:

Номер просторный, светлый. В ванной большая душевая кабинка, удобная раковина, большое зеркало, отличное освещение. Есть небольшая мини-кухня, плита, посуда, микроволновка. Правда, не хватало электрочайника и кофемашины.
Недалеко есть недорогие супермаркеты Lidl, Aldi. Удобное расположение возле остановки трамвая, которым можно доехать до центра и до центрального вокзала, недалеко станция метро.
Персонал дружелюбный, быстро выполняют просьбы. У нас в номере не хватало посуды. Я обратилась на reception,, и они быстро решили вопрос.
И очень удобно, что можно оставить вещи, пока ждёшь своего поезда или самолёта, и свободно погулять по городу.
Рекомендуем этот отель. С удовольствием забронируем снова, когда приедем во Франкфурт.

2026-06-03 via Nuitee
G
Gavin couple ie
7
Overall I would use again , we travelled for the Metallica concert and it was exactly what we wanted. Cheap, great loca
Pros:

Location was excellent. Large supermarket close by

Cons:

Bit outdated , plumbing needs attention

2026-05-31 via Nuitee
P
Peter solo_traveller de
8
2026-05-30 via Nuitee
B
Bianka extended_group de
4
Wir werden nicht wiederkommen.
Pros:

Die Betten waren soweit bequem und es gab Kaffee im Hotel.

Cons:

Das Hotel ist scheinbar etwas in die Jahre gekommen, es ist ziemlich abgewohnt. Die Teppiche! sind ziemlich abgenutzt um das nett auszudrücken. Duschkabine sieht man das Alter an, wirklich hygienisch finde ich das nicht.
Es riecht nach Chlor im Bad und auch die Handtücher riechen sehr streng nach Chlor. Es war sehr warm im Zimmer.
Da der Fahrstuhl ausgefallen war (mehrere Tage) bot man uns an den Personalaufzug benutzen u zu können, das war ein Fehler. Um diesen zu erreichen Muss man durch Räume die Gäste normalerweise nicht sehen. Es war dreckig, hat gestunken, so schlimm dass ich mich fast übergeben habe. der Fahrstuhl war dreckig und hat ebenfalls schlimm gestunken. Sollte das Haus jemals Speisen anbieten, rate ich dringend außerhalb des Hotels zu essen.

2026-05-30 via Nuitee
M
Mohamed solo_traveller de
5
2026-05-27 via Nuitee
solo_traveller cz
10
Pros:

Příjemný pokoj v centru města, příjemná obsluha, Mini kuchyně v jedné ze skříní. Slušná cena.

2026-05-27 via Nuitee
M
mariami eristavi couple ge
10
Plaza Hotel & Living Frankfurt offers a peaceful stay in a quiet neighborhood with excellent transpo
Pros:

The hotel is located in a lovely, quiet neighborhood away from the busy center, but thanks to the excellent public transport system, getting downtown was incredibly easy and hassle-free.

It is also very convenient to have several grocery stores nearby. The rooms were clean and comfortable, and the staff were absolutely wonderful - super friendly and always ready to help. I would definitely stay here again!

Cons:

There was really nothing to complain about during my stay.

2026-05-26 via Nuitee
S
Samsonova solo_traveller de
9
Pros:

Нам понравилось, что в номере была мини-кухня с набором посуды, чистота и тишина. Сам район, нюгде располоден отель, очень чистый. Не проблема добраться до отеля в любое время суток. Транспорт ходит регулярно.

2026-05-26 via Nuitee
I
Ilya solo_traveller ru
9
Pros:

Stuff was great, rooms are warm and comfortable.

Cons:

Pillows wasn't comfortable

2026-05-25 via Nuitee
A
Antonella solo_traveller it
8
Pros:

Molto bello

2026-05-25 via Nuitee
T
Tobias extended_group de
6
Nun ja, für das Wochenende war es ok, aber aufgrund der Umstände würde ich es wohl nicht nochmal buchen.
Pros:

Die Betten waren ok, die Nähe zu S- und U-Bahn super, der Kaffee an der Rezeption war lecker.

Cons:

Mich hat etwas gestört, dass das ganze Wochenende ein Piepton vom Feuerwehr-Einsatztableau im Bereich der Rezeption zu hören war, dass beide Aufzüge kaputt waren (wir durften aber den Personalaufzug nutzen, das die Dachterrasse so schmuddelig war(eigentlich könnte sie so schön sein) und das das Zimmer bei Anreise noch nicht gereinigt war (wurde dann aber kurzfristig erledigt)…..

2026-05-25 via Nuitee
P
Patrycja couple pl
3
Nie udany pobyt brudno bardzo
Pros:

Personel

Cons:

Bardzo brudno

2026-05-24 via Nuitee
F
Frank Dent solo_traveller gb
10
Goos place to stay
Pros:

Convenient for transport. Huge supermarket with excelent range of stock close by. Goos room

2026-05-23 via Nuitee
A
Amgalan solo_traveller mn
9
2026-05-22 via Nuitee
N
Noelia solo_traveller ar
10
2026-05-22 via Nuitee
F
Faize solo_traveller de
10
2026-05-21 via Nuitee