Comfort Inn & Suites

Hotels
•
Comfort
8.6 (546 reviews)
31 Community Road , Napanee , ca

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Good amenities
Cons:
Noisy rooms
Breakfast items not replenished
A few maintenance issues

Categories

Cleanliness
8.63
Most reviews indicated the rooms were clean and well-kept.
Service
8.9
Staff were frequently described as friendly and accommodating.
Location
8.84
Conveniently located near the highway with good access to amenities.
Room Quality
8.49
Rooms were generally noted to be comfortable and spacious.
Amenities
8.52
Guests appreciated the pool and breakfast, though some concerns were raised.
Value for Money
8.38
Overall good value, though breakfast experience noted as average.
Food and Beverage
8.43
Breakfast received mixed reviews; some items were not replenished.
Overall Experience
8.6
Overall a pleasant stay with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:27

Property Description

Convenient Location
Comfort Inn & Suites in Napanee, just a short distance from popular attractions like K-Rock Centre and Queen's University, offers a perfect blend of comfort and convenience for your stay.

Modern Amenities
Enjoy the convenience of free WiFi, an indoor pool, fitness centre, and a business centre during your stay at this 3-star hotel. The 24-hour front desk ensures that all your needs are met promptly.

Cozy Guest Rooms
Relax in well-equipped guest rooms featuring air conditioning, flat-screen TVs, and comfortable bedding. With amenities like a fridge, coffee machine, and free toiletries, your stay is sure to be comfortable and enjoyable.

Book your stay at Comfort Inn & Suites now for a delightful and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CAD 20 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 546 reviews
Cleanliness: 8.63
Service: 8.9
Location: 8.84
Room Quality: 8.49
Amenities: 8.52
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 8.6
R
Raphael • family_with_children • br
10
Great value, definitely worth the stay
Pros:

Excellent staff, very warm and careful. The room was very clean and extremely comfortable.

2026-06-27 • via Nuitee
L
LUIS GABRIEL • family_with_children • ca
9
Just Great !!
Pros:

Clean, well maintained

Cons:

All good

2026-06-25 • via Nuitee
S
shirley • couple • ca
8
2026-06-24 • via Nuitee
D
Daniel • solo_traveller • ca
8
2026-06-23 • via Nuitee
G
Gayle Thatcher • solo_traveller • ca
8
June 2016
Pros:

Pleasant staff and comfortable accommodations.

Cons:

Unfortunately the weather turned cold and they had trouble controlling the indoor temperature. It was very cold in the hallways. The room was cold but by evening it was warmer.

2026-06-17 • via Nuitee
F
france • solo_traveller • ca
6
Pros:

Confortable
Bon équipement

Cons:

Très bruyant. La chambre au dessus était sur le party jusqu'à 3 heures am . On entendait tout.

2026-06-14 • via Nuitee
M
Mike240 • couple • ca
9
Bon rapport qualité prix !
Pros:

Bien situé , grand stationnement , bon déjeuné

2026-06-08 • via Nuitee
T
Trevor T Wright • extended_group • ca
10
2026-06-08 • via Nuitee
J
Jodi • solo_traveller • ca
9
Pros:

The room was large, clean and as described.
Staff was super friendly, we checked in pretty late after 11:30 pm no issues at all.

Cons:

The parking lot was very full and we had street parking. Some trucks were taking multiple spots so that was the issue. An example - truck and trailer 4 spots. A large box truck 6 spots and so on.

2026-05-20 • via Nuitee
G
Gallant • solo_traveller • ca
9
2026-05-19 • via Nuitee
S
Sharon • extended_group • ca
8
Overall nice but basic
Pros:

Convenient location, big rooms, clean, soundproof, nice shower

Cons:

Curtains difficult to close fully, slight humming noise in the room, lightbulb blown, pool is small and crowded

2026-05-18 • via Nuitee
W
Wilson • couple • ca
10
Amazing
Pros:

Breakfast was excellent.

2026-05-18 • via Nuitee
A
André • solo_traveller • ca
10
2026-05-11 • via Nuitee
H
Hitesh • solo_traveller • ca
10
2026-05-09 • via Nuitee
A
Ashley • couple • ca
10
2026-05-01 • via Nuitee
• couple • ca
6
2026-04-30 • via Nuitee
P
Phoebe • solo_traveller • ca
7
2026-04-28 • via Nuitee
P
Patrick • couple • us
10
We would come back.
Pros:

Thought it was very good the day we got it. Unfortunately we missed it on Saturday because the hours were different and we arrived about 9:05 and everything was being cleared away. So we had a latte.

Cons:

Actually everything was better than I expected!we would come back!

2026-04-26 • via Nuitee
B
Brenda • couple • ca
10
2026-04-18 • via Nuitee
D
Debra • family_with_children • ca
10
2026-04-08 • via Nuitee