Ramada by Wyndham Santa Fe

Hotels
•
Ramada
6.9 (2210 reviews)
3450 Cerillos Rd , Santa Fe , US
+1 505-474-7570

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient/walkable location
Some friendly and responsive staff members
Comfortable beds and functioning HVAC in several rooms
Spacious rooms noted by some guests
Cons:
Poor cleanliness and housekeeping inconsistencies
Indifferent or rude service reported by multiple guests
Breakfast often basic, lacking supplies or items
Broken or unavailable amenities (gym, pool, elevator, USB outlets)
Room maintenance issues (loose bathtub, towel rack, leaks)
Noise and occasional safety concerns reported

Categories

Cleanliness
4
Multiple reviews describe rooms as dirty or smelling of smoke, towels/sheets left uncollected, and maintenance issues (leaking roof, loose bathtub, towel rack fell) — overall poor cleanliness reports.
Service
8.5
Mixed but several strong positives: multiple guests called staff friendly and responsive (maintenance and office manager praised, late-night attendant noted). Some reports of indifferent or rude staff lower this, but frequent mentions of helpful individual staff justify an above-average score.
Location
9.5
Location is repeatedly cited as a pro: within walking distance of services and convenient for visitors; several guests explicitly list location as a positive.
Room Quality
6.8
Mixed room conditions: some guests found beds comfortable and HVAC good, while others reported worn furnishings, noisy/unstable bathtub, hard mattresses and cigarette smells — overall somewhat below a strong standard.
Amenities
5.5
Amenities had notable issues: gym equipment in disrepair, pool closed for renovation, elevator out of service, limited USB outlets and occasional supply shortages — inconsistent and in need of maintenance.
Value for Money
6.5
Mixed perceptions: a few guests noted value for money, while others explicitly said it was not a good value given condition and service inconsistencies.
Food and Beverage
5
Breakfast repeatedly criticized: ran out of milk, limited items, lack of plates/napkins, and generally described as basic or poor in several reviews.
Overall Experience
9.4
Guest experiences vary widely: some stays described as great for short visits (comfortable beds, convenient location), while others were disappointing. The property appears to offer acceptable short-stay experiences for many, though inconsistency is a clear theme.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Outdoor Pool and Free Breakfast
Guests at Ramada by Wyndham Santa Fe Cerrillos can take advantage of the outdoor pool and indulge in a complimentary daily breakfast, setting the tone for a relaxing and enjoyable stay.

Convenient Amenities
With a flat-screen TV, tea/coffee facilities, microwave, and fridge in every room, guests can enjoy the convenience of these amenities during their Santa Fe getaway.

Business and Fitness Facilities
Whether guests need to catch up on work at the business center or squeeze in a workout at the fitness center, Ramada by Wyndham Santa Fe Cerrillos offers the facilities to cater to all needs.

Book your stay now at Ramada by Wyndham Santa Fe Cerrillos for a delightful and convenient experience in Santa Fe!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.9
Based on 2210 reviews
Cleanliness: 4
Service: 8.5
Location: 9.5
Room Quality: 6.8
Amenities: 5.5
Value for Money: 6.5
Food and Beverage: 5
Overall Experience: 9.4
W
Will • couple • us
6
Staff was friendly and responded to our needs.
Pros:

The breakfast was good.

Cons:

The bathtub didn't seem to be secured to the floor. It made noise as you moved. The armchairs and desk were useless, if used they blocked foot traffic. The keypad at the rear access door didn't work in the afternoon.

2026-10-22 • via Nuitee
E
Eddie • family_with_children • us
4
2026-10-19 • via Nuitee
D
Della • couple • us
1
Wyndham must have really lowered its standards to put their name on it.
Pros:

The location was alright.

Cons:

The staff was indifferent, borderline rude.
The room itself did not feel clean at all. We went down to breakfast. There were waffles, but no plates or napkins. The tables were dirty.
I asked them for clean towels and to change the sheets. When we returned to our room, the sheets and towels were sitting in a chair.
I also had to ask for Kleenex, cups and a wash cloth.
My husband put his hand on the towel rack and it fell off the wall it had been glued to.
I would never stay there again, nor would I recommend the hotel to anyone else.

2026-10-19 • via Nuitee
L
Luis • couple • ar
8
2026-10-17 • via Nuitee
E
ENRICO • couple • it
8
2026-10-16 • via Nuitee
A
Alan • family_with_children • gb
6
Pros:

Value for money.

Cons:

Staff attitude.
Noise.
Breakfast

2026-10-16 • via Nuitee
D
Dee • couple • us
7
Ok for a quick overnight
Pros:

Convenient

Cons:

Need new bed and bedding

2026-10-15 • via Nuitee
B
bonnie • couple • us
3
This was a disappointing stay.
Pros:

Average breakfast, however; they ran out of milk 2 days in a row and said they had no more. A grocery store was just up the road. We found this unacceptable.

Cons:

There was no maid service unless you made a specific request before 9:00 a.m. When we asked for new towels, we were told to bring our old ones down to the desk. Absurd service or lack there of for what we paid! We emptied our own garbage and asked for a new bag.

2026-10-13 • via Nuitee
S
Sergio • couple • us
6
Not a good value for the money
Pros:

Location

Cons:

The property is run down. Walls, baseboards, ceilings badly need a new coat of paint!
Gym equipment needs repair/replacement.

2026-10-13 • via Nuitee
I
Insalaco • couple • us
6
Everything was okay but the price was a bit high
2026-10-11 • via Nuitee
H
Henry • family_with_children • us
9
2026-10-11 • via Nuitee
M
Matthias • solo_traveller • de
1
Pros:

Gar nichts

Cons:

Selbst für amerikanische Verhältnisse miesesFrühstück.
Der Pool war wegen Renovierung gesperrt.
Nachts hat es durch das undichte Dach reingeregnet.

2026-09-19 • via Nuitee
J
Jillian • extended_group • us
7
2026-09-18 • via Nuitee
A
Ani R • couple • us
9
Great place to stay for a couple of nights
Pros:

This was a great place to stay for a couple of nights while we explored Santa Fe. The HVAC worked well, and the bed was comfortable. There were extra pillows on the bed. The location is close (within walking distance) to most services you'd need.

Cons:

There were no USB outlets by the bed, which is a bummer in this day and age. We only found decaf k-cups in the coffee maker, had to get regular ones from the front desk.

2026-09-18 • via Nuitee
E
Ethel Penny • extended_group • us
9
2026-09-15 • via Nuitee
M
milton • solo_traveller • us
7
2026-09-13 • via Nuitee
D
Donovan • solo_traveller • us
10
2026-09-12 • via Nuitee
N
Ngoc Khanh • solo_traveller • fr
7
Séjour moyen
Pros:

La surface de la chambre et le confort du lit

Cons:

Le petit-déjeuner était moyen, la personne qui nous avait accueillis n'était pas très aimable. J'avais déjà fait mon pre-checking mais à notre arrivée il n'avait même pas trouvé ma réservation ni mon adresse email. Je lui avais présenté notre n° de réservation sur mon smartphone qu'il n'avait même pas daigné regarder.
Nous étions 2 couples et nous avions réservé une suite et une chambre double, mais il avait mélangé les chambres quand il nous les avait attribuées. Il disait que c'était Booking.com qui avait décidé ainsi.

2026-09-11 • via Nuitee
J
Jane • solo_traveller • us
8
Enjoyable
Pros:

Closeness to family

Cons:

The bed needs a topper, it was hard

2026-09-09 • via Nuitee
P
papi5271 • solo_traveller • mx
6
Pros:

La ubicación

Cons:

No servía el elevador, en la publicación no dice que el aseo es cada 3r día y hay un anuncio en recepción, el desayuno es muy básico, debería mejorar, las instalaciones son viejas y les falta mtto.

2026-09-07 • via Nuitee