Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious food
Cons:
Rude staff
Noise issues
Lack of amenities

Categories

Cleanliness
7.95
Overall excellent service, very clean property.
Service
8.95
Staff is friendly & very responsive; however, some reviews mention rudeness and misinformation.
Location
8.95
Location is great for Darling Harbour and shopping; perfect for visitors.
Room Quality
7.45
Rooms are compact and some reported noise issues.
Amenities
7.95
Some amenities were lacking, like a pool.
Value for Money
7.45
Mixed feelings regarding price vs quality.
Food and Beverage
8.45
Delicious food options and exceptional breakfast.
Overall Experience
8.45
Highly recommended for location and overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:11

Property Description

Luxurious Waterside Location

Located in Sydney's CBD next to Darling Harbour, the newly renovated Hyatt Regency offers a premium retreat for both business and leisure travelers. Enjoy stunning views from Zephyr sky bar, indulge in high tea at Lobby Lounge, and experience the historic Dundee Arms pub.

Modern Accommodations and Amenities

With 878 well-appointed guestrooms, each stay is made extraordinary with modern décor, walk-in showers, and comfortable workstations. The hotel also features a 24-hour fitness center, state-of-the-art meeting spaces, and Hyatt E-Concierge for convenience.

Convenient Central Location

Situated within walking distance of key attractions like the International Convention Centre and Darling Harbour, Hyatt Regency Sydney is the ideal base to explore the city's landmarks. Book now for an unforgettable stay at our premium waterside retreat.

Important information:

Wilson's car parking is located directly opposite the hotel and offers 24-hour parking. Access to the car park is gained via 168 Sussex Street or 383 Kent Street. The car park has height restrictions of 6.9 feet.

Credit card used for payment of this booking must be presented upon check in to the hotel. If the credit card used for this booking cannot be produced the hotel has the right to refuse the booking.

Children stay free when using existing bedding.

Children aged 5 years and under eat breakfast free when adults pay.
Children aged 6-12 years are eligible for a 50% discount on breakfast, payable upon consumption. Children aged 12 years and older are classified as adults for breakfast.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs AUD 80 per day.

Location

Guest Reviews

8.2
Based on 11377 reviews
Cleanliness: 7.95
Service: 8.95
Location: 8.95
Room Quality: 7.45
Amenities: 7.95
Value for Money: 7.45
Food and Beverage: 8.45
Overall Experience: 8.45
K
Katie • couple • au
7
2026-05-16 • via Nuitee
S
Sarah • couple • au
10
2026-05-16 • via Nuitee
L
Lauren • solo_traveller • au
10
Pros:

Convenient location and breakfast was great.

2026-05-16 • via Nuitee
A
Agnes • extended_group • au
9
2026-05-16 • via Nuitee
C
Carolyn • solo_traveller • au
10
2026-05-16 • via Nuitee
B
bill • solo_traveller • au
7
2026-05-16 • via Nuitee
C
Cathy • solo_traveller • au
8
2026-05-16 • via Nuitee
R
Rob • solo_traveller • au
8
2026-05-16 • via Nuitee
S
Sarah • solo_traveller • au
10
2026-05-16 • via Nuitee
J
Jennifer • solo_traveller • au
8
2026-05-15 • via Nuitee
A
Andrew • couple • nz
8
First time in Sydney and the hotel was great.
Pros:

Great location and friendly staff

Cons:

Our flight was cancelled so we got there a day late, no fault of the hotel but they dgaf

2026-05-15 • via Nuitee
C
Casey • family_with_children • au
10
2026-05-14 • via Nuitee
J
Jodi • solo_traveller • au
8
Pros:

I LIKE THE BUFFET BREAKFREST AND I DIDN'T LIKE THE COST IT COST TOO MUCH SO ME AND MY PARTNER RAY ONLY WENT ONCE TO IT

Cons:

OUR HOTEL ROOM WAS TOO HOT EVEN WITH AIR CON AND IT FELT HOT AND STUFFY BUT WE LIKED HOW STAFF GAVE A US FAN FOR OUR HOTEL ROOM COZ WE COULDN'T FEEL OUR AIR CON MUCH GOOD

2026-05-14 • via Nuitee
H
Hollie • couple • au
10
2026-05-14 • via Nuitee
R
Rhonda • family_with_children • au
9
2026-05-14 • via Nuitee
C
Catherine • couple • au
9
2026-05-14 • via Nuitee
E
Eun Kyong • solo_traveller • au
10
Pros:

This time, I stayed with my family. We were so glad to take this hotel for family quality time. Most of all, breakfast was wonderful, beyond any description😋 Next time, we will be coming again.

Cons:

NA

2026-05-13 • via Nuitee
L
Lennie • couple • au
8
2026-05-13 • via Nuitee
L
Lingling • couple • cn
7
Pros:

地理位置不错

Cons:

门童光聊天不拿行李，两个人叽叽喳喳的，疑似种族歧视，只帮白人那行李，对亚裔装傻充愣

2026-05-13 • via Nuitee
L
Leonie • solo_traveller • au
1
Never again
Pros:

I didn’t stay despite numerous calls and emails to reschedule the date.

Cons:

Everything

2026-05-13 • via Nuitee