Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great central location (Darling Harbour, close to attractions)
Friendly, helpful concierge and front desk staff
Excellent breakfast buffet
Comfortable rooms and good harbour views
Convenient for walking to activities and restaurants
Nice bars/cocktails (sky bar, Jackelberry)
Cons:
Thin doors/walls — noise from adjacent rooms and corridors
High parking costs
Inconsistent housekeeping / some areas needing deep clean
Bathroom maintenance issues (tiles, toilets) in some rooms
Occasional missing in-room items (e.g., coffee mugs)

Categories

Cleanliness
8
Many guests describe rooms as very clean or immaculate, but a few reports note tired areas, need for deep cleaning and inconsistent housekeeping.
Service
8.8
Repeated praise for friendly, helpful staff and concierge (specific mentions of outstanding front desk service), overall service considered a strong point.
Location
8.7
Consistently praised: central, excellent Darling Harbour location, close to attractions and restaurants — a major draw for guests.
Room Quality
7.6
Many guests found rooms comfortable and well-appointed, but complaints include uncomfortable beds for some, thin doors/noise transfer and bathroom maintenance needs.
Amenities
8.5
Strong amenities (excellent breakfast buffet, sky bar, cocktails, convenient lounge access), with minor issues such as missing coffee mugs and busy public areas.
Value for Money
6.5
Several guests felt pricing (and especially parking costs) reduced perceived value; some noted rates could be lower during high-demand events.
Food and Beverage
8.8
Breakfast buffet repeatedly described as outstanding and fresh; F&B offerings like cocktails and sky bar views also receive positive mentions.
Overall Experience
8.7
Overall very positive — many repeat and celebratory stays, convenient location and strong staff service create a favorable guest experience despite some noise and value concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Luxurious Waterside Location

Located in Sydney's CBD next to Darling Harbour, the newly renovated Hyatt Regency offers a premium retreat for both business and leisure travelers. Enjoy stunning views from Zephyr sky bar, indulge in high tea at Lobby Lounge, and experience the historic Dundee Arms pub.

Modern Accommodations and Amenities

With 878 well-appointed guestrooms, each stay is made extraordinary with modern décor, walk-in showers, and comfortable workstations. The hotel also features a 24-hour fitness center, state-of-the-art meeting spaces, and Hyatt E-Concierge for convenience.

Convenient Central Location

Situated within walking distance of key attractions like the International Convention Centre and Darling Harbour, Hyatt Regency Sydney is the ideal base to explore the city's landmarks. Book now for an unforgettable stay at our premium waterside retreat.

Important information:

Wilson's car parking is located directly opposite the hotel and offers 24-hour parking. Access to the car park is gained via 168 Sussex Street or 383 Kent Street. The car park has height restrictions of 6.9 feet.

Credit card used for payment of this booking must be presented upon check in to the hotel. If the credit card used for this booking cannot be produced the hotel has the right to refuse the booking.

Children stay free when using existing bedding.

Children aged 5 years and under eat breakfast free when adults pay.
Children aged 6-12 years are eligible for a 50% discount on breakfast, payable upon consumption. Children aged 12 years and older are classified as adults for breakfast.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Location

Property Video

Guest Reviews

8.2
Based on 12084 reviews
Cleanliness: 8
Service: 8.8
Location: 8.7
Room Quality: 7.6
Amenities: 8.5
Value for Money: 6.5
Food and Beverage: 8.8
Overall Experience: 8.7
P
Peter • couple • au
8
Pros:

Central and comfortable

2026-10-31 • via Nuitee
A
Andrea • couple • au
10
Excellent, very comfortable
Pros:

Very comfortable, great location

Cons:

Nothing

2026-10-31 • via Nuitee
I
Ileana • couple • gb
8
Pros:

Location, interior, cleanliness, staff

Cons:

Very loud, couldn’t sleep well - thin doors, can hear everyone talking walking to their rooms and people next door showering, hard to sleep

2026-10-31 • via Nuitee
N
NOBUYOSHI • solo_traveller • jp
10
快適
Pros:

ロケーションが良い。

2026-10-31 • via Nuitee
C
Christian • extended_group • cl
8
Pros:

Ya he venido varias veces al mismo hotel

2026-10-30 • via Nuitee
G
German • couple • ar
8
2026-10-30 • via Nuitee
G
Gary • solo_traveller • ie
9
Lovely Spot
Pros:

Lovely location with great view of water.

Cons:

Was extremely busy in public areas.

2026-10-30 • via Nuitee
K
Keven • solo_traveller • au
9
Pros:

The concierge that checked me in was awesome. Very helpful considerate and accommodating. Was a great experience

2026-10-29 • via Nuitee
W
Wichak • couple • th
8
2026-10-29 • via Nuitee
F
Ferguson • couple • au
10
2026-10-29 • via Nuitee
T
Taha • couple • au
10
I come here every year for my anniversary
Pros:

Everything was amazing

2026-10-29 • via Nuitee
O
O'Neill • family_with_children • au
5
2026-10-29 • via Nuitee
V
Vincent • couple • au
9
2026-10-28 • via Nuitee
A
Alistair • couple • au
10
2026-10-28 • via Nuitee
A
Ana • family_with_children • nz
10
Pros:

Great location.
The hotel is less than 5 minutes away from the sea life, wild life and the activities we wanted to do with our son. The short walk through the lounge was very convenient.
Also, friendly stuff, the concierge was very kind and helpful.

Cons:

N/A
We love everything.

2026-10-28 • via Nuitee
F
Florentine • family_with_children • au
10
2026-10-28 • via Nuitee
D
Demertzis • family_with_children • au
10
Pros:

Stuff

Cons:

No balcony

2026-10-28 • via Nuitee
D
Dave • couple • au
7
Breakfast was great and great location
Pros:

Location

Cons:

There where no coffee mugs in the room yet coffee machine,coffee and milk

2026-10-28 • via Nuitee
L
Londhe • couple • in
8
Pros:

Location and comfort

Cons:

Not so much value for money. Toilets could have been better

2026-10-28 • via Nuitee
K
Kim • family_with_children • au
8
2026-10-27 • via Nuitee