Courtyard by Marriott Chicago Downtown/River North

Hotels
•
Courtyard by Marriott
8.2 (691 reviews)
30 East Hubbard , Chicago , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
High rates
Small rooms

Categories

Cleanliness
8.13
Guests mentioned it was clean often, but expressed some concerns about basic amenities.
Service
9.1
The staff were frequently described as friendly and accommodating.
Location
9.14
Multiple reviews praised the hotel location as great and convenient.
Room Quality
7.59
Rooms were noted as tiny and basic, with issues mentioned regarding the toilet.
Amenities
7.62
Amenities were mentioned but with some complaints about the pool size and the coffee machine.
Value for Money
7.58
Guests felt the rate was too high for what was offered.
Food and Beverage
8.13
Comments about breakfast being unavailable despite it being a promised amenity.
Overall Experience
8.3
Most guests conveyed a positive overall experience despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 19:32

Property Description

Luxurious Downtown Chicago Hotel in River North

Modern Amenities: Enjoy free Wi-Fi in public areas and relax in spacious guestrooms with flat screen TVs and complimentary internet access.

Fitness Facilities: Stay active at the well-equipped gym featuring cardio equipment for your workout needs.

Prime Location: Explore the nearby luxury shops on Michigan Avenue, the iconic Magnificent Mile, Navy Pier, Millennium Park, and Ohio Street Beach all within minutes from our hotel.

Experience the best of Chicago at Courtyard Chicago Downtown/River North. Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 691 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 7.59
Amenities: 7.62
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 8.3
A
ANA • extended_group • us
10
2026-05-29 • via Nuitee
A
Alberto • solo_traveller • us
10
2026-05-28 • via Nuitee
J
johnaD352KQ • Friends getaway
8
Great experience but the Sofa Bed is very uncomfortable
Pros:

Stayed here over Memorial Day weekend and overall it was a very good experience. The front desk staff were kind and honestly had great customer service. I did experience a couple of issues with the AC and the hot water in our shower, it frequently did not work, but they sent an engineer up to our room quickly to fix both issues.

I would say my biggest concern with the One Bedroom King Suite with Sofa Bed was that the sofa bed was pretty uncomfortable to sleep on, it was very hard and had almost no cushion. It may be sufficient for kids. Besides that the room was outstanding, large, clean and in great condition.

I considered a 3/5 rating because of the sofa bed, but everything else was great that I gave it a 4.. The location is amazing and extremely close to a subway station and lots of restaurants, which was super convenient.

2026-05-27 • via Tripadvisor
M
Max Haim • couple • us
7
Great value, location, clean and comfy room just make sure you are out early so your room is service
Pros:

Centrally located, easy access to mass transit, walkable to all the venues we visited for. Room was spacious, quite and bed was very comfy.

Cons:

Our room wasn't cleaned one day, no big deal as we usually sleep in late probably past the time housekeeping was on duty. The following day, we kindly asked a HK staff member in the hallway to service our room, we were met with a bit of attitude or dis belief from the staff who responded "...I will add it".

2026-05-27 • via Nuitee
R
Riojas • extended_group • us
10
2026-05-27 • via Nuitee
J
Jamie • extended_group • us
10
2026-05-27 • via Nuitee
J
Jeffrey • extended_group • us
10
Pros:

Location, convenience, cleanliness, friendly staff!

Cons:

everything was great!!

2026-05-26 • via Nuitee
F
Fiona • solo_traveller • us
10
2026-05-23 • via Nuitee
G
Goaltraveler345 • Solo travel
10
Perfect location for a dwntown stay.
Pros:

Great location within walking distance to all the nice places in downtown. The room was clean and in perfect condition. I loved the city view from my window.

The staff was friendly and helpful.

2026-05-20 • via Tripadvisor
K
Kadeyn • solo_traveller • us
8
2026-05-18 • via Nuitee
K
Keyana • family_with_children • us
8
I had a great stay through this hotel, room looked just as shown in the photos, the workers were all kind & helpful,
Pros:

Located close to many activities in the down town area & restaurants.

Cons:

No breakfast included

2026-05-15 • via Nuitee
M
Michelle • couple • us
10
2026-05-14 • via Nuitee
J
Jimazing • solo_traveller • us
10
Pros:

Nice pool and sauna large rooms. Facility is close to everything

Cons:

Valet parking only and its 75 a day

2026-05-13 • via Nuitee
S
Sherry • solo_traveller • us
10
2026-05-13 • via Nuitee
R
Roberto • couple • pr
10
Awesome and beyond
Pros:

The location/ rooms super clean/ employee very excellent customer service

Cons:

That it doesn’t have breakfast included

2026-05-13 • via Nuitee
B
bhanu75 • Family
8
Great Family Stay with Excellent Location and Helpful Staff
Pros:

A nice hotel for a family stay with very cooperative staff. Special thanks to Tabby for the excellent service. The location is convenient—close to major attractions and surrounded by plenty of restaurants nearby.

Overall, it was a good experience. The rooms are clean, comfortable, and of a decent size, making it suitable for a family stay.

2026-05-12 • via Tripadvisor
J
Jodie • extended_group • gb
7
2026-05-11 • via Nuitee
M
Miguel • solo_traveller • us
10
2026-05-11 • via Nuitee
S
simone • couple • us
9
Very nice and clean, location was good still have about 10 walk to most places. Felt safe at night
Pros:

The staff was very friendly and helpful.

Cons:

No view. But I knew that.

2026-05-11 • via Nuitee
J
Jonathan • family_with_children • us
8
Pleasant
Pros:

The staff were excellent.

Cons:

The sirens were too loud and too frequent, especially at night, though not the hotel’s fault.

2026-05-11 • via Nuitee