Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location on Odaiba (near Aqua City, Gundam, cruise terminal)
Wonderful breakfast buffet
Great room views for paid rooms
Good bedding and bathroom products
Helpful/attentive staff and service
Effective air-conditioning
Cons:
Expensive / poor value for money
Extra charges for pool/spa not always clear
Rooms described as old, dated, sometimes damp/stinky or damaged
Check-in delays / problematic arrival experience
No early-morning coffee available
No convenience store in hotel and limited lobby seating

Categories

Cleanliness
6.5
Mixed reports: some guests described the hotel as very clean and welcoming, while others reported dusty, moist, and stinky rooms with damaged furniture.
Service
9.7
Generally praised — multiple mentions of excellent/helpful staff and good attention; isolated check-in problems occurred but staff offered apologies/compensation.
Location
10
Very strong — repeatedly noted as ideal on Odaiba, close to Aqua City, Gundam, cruise terminal and convenient transport to local attractions.
Room Quality
6
Mixed to negative: some rooms had great views, bedding and bathrooms, but several reviewers reported old, dated, damaged or uncomfortable rooms.
Amenities
9.6
Good on-site amenities (spa, pool, breakfast buffet) and effective air-conditioning, but downsides include extra charges for pool/spa, crowded pool, no convenience store and limited lobby seating.
Value for Money
5
Frequently criticized as overpriced; multiple guests felt the cost was not justified (high room rates, extra fees) and some felt scammed.
Food and Beverage
9.6
Breakfast buffet widely praised (fresh omelets, French toast, Japanese options); downside: lack of early-morning coffee availability for early departures.
Overall Experience
9.2
Overall mixed but positive on key strengths: excellent location, strong breakfast and service; however dated rooms, extra amenity charges and perceived poor value reduced satisfaction for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Luxurious Waterfront Property with Spectacular Views

Prime Location and Convenient Access

Top-Notch Amenities for Ultimate Comfort

Immerse yourself in luxury at Hilton Tokyo Odaiba, where every room offers breathtaking views of Tokyo's skyline. Conveniently located near entertainment, shopping, and business districts, this hotel is the perfect choice for both leisure and business travelers. Indulge in the spa, pool, and fitness center, or host a meeting in the flexible event spaces. With dining options to please every palate, Hilton Tokyo Odaiba ensures a memorable stay. Book now for an unforgettable experience.

Important information:

Renovation work of the facility will be carried out from 01/02/2026 to 31/12/2027.

The person paying for the reservation is required to present a valid credit card upon check-in. This applies under any circumstance, including when the paying person is not the staying guest.

Please note that the guest name on the reservation must be the same as the name on the card used to make the booking. The credit card used to make the booking must be presented at the time of check in.

Guests without a credit card are required to make a cash deposit upon check-in. Please contact the property directly for more details.

Guest are required to present a valid credit card upon check-in.

Additional fees apply to pool facilities.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HND

Location

Guest Reviews

8.2
Based on 945 reviews
Cleanliness: 6.5
Service: 9.7
Location: 10
Room Quality: 6
Amenities: 9.6
Value for Money: 5
Food and Beverage: 9.6
Overall Experience: 9.2
M
MAKOTO • couple • jp
10
2026-10-28 • via Nuitee
J
John • solo_traveller • nz
8
2026-10-25 • via Nuitee
C
Christine • couple • au
10
2026-10-21 • via Nuitee
Y
YUKI • family_with_children • jp
10
2026-10-13 • via Nuitee
J
Joanne • couple • gb
8
Nice for a one off luxury stay but very expensive which in my opinion do not think it was worth it.
Pros:

The room was nice with a good view. Great bedding and bathroom products. excellent service.

Cons:

Unfortunately, I paid in Japanese Yen when I booked and didn't realise how much it would work out to. Very expensive, £750 for 2 nights, and that didn't even include breakfast. The Spa was nice but you had to pay extra for it. Would look for somewhere cheaper next time.

2026-10-13 • via Nuitee
K
Krystal Gough • family_with_children • au
2
Pros:

The view is great as we paid for the expensive room.

Cons:

We stayed 7 places in Japan, this was the most expensive and our least favourite room. The room and whole floor (filled with exposed staples every few meters) was very old. Our check in was a nightmare and was well after 3pm and we were given a key only to walk in on the cleaner and be told to wait longer, we didn't get our bags until after 4pm after asking 3 times. You have to pay a lot extra to use the pool but it's packed with children so we didn't bother. We received an apology and a free lemonade. This was our wedding anniversary, very sad.

2026-10-12 • via Nuitee
S
Shalene • couple • ca
10
2026-09-14 • via Nuitee
J
Jaime • family_with_children • us
10
Great place to stay
Pros:

Room was great. Location was excellent. Beautiful hotel. Breakfast was great.

Issue: lack of coffee early in the morning. Americans are used to having coffee available early, so having a machine or a pot of coffee ready for guests heading out at 5:30 or 6:30 AM would be a great addition. Please consider adding that.

Cons:

No coffee in the morning. Bad. Not even a jar. Asking for Room service is not practicle.

2026-09-14 • via Nuitee
F
Fatema • couple • gb
5
Pros:

Breakfast was nice

Cons:

Rooms were very old and dated, had to pay to use spa and pool. We literally rejected a cheaper hotel because you had to pay for the pool, this wasn’t made clear on the booking.com website

2026-09-13 • via Nuitee
G
Gloria • couple • jp
2
Not worthy at all. Horrible room.
Cons:

Was old, moist, stinky, damaged furniture, dusty. It does not worth what they charge and I am very unsatisfied, for not saying angry.
Uncomfortable night and I feel scammed.

2026-09-12 • via Nuitee
E
Evangeline • couple • gu
10
2026-09-11 • via Nuitee
L
Levent • family_with_children • tr
7
Güvenli ve konumu güzel temiz sadece hilton lüksü hirişte ortsk alanlarda var odada yok
Pros:

Konumu
Personel ilgisi
Temiz

Cons:

Odalar eski

2026-09-04 • via Nuitee
J
Jillian • couple • gb
9
The hotel is situated a short distance from the cruise terminal which was ideal and there were always taxis outside the
Pros:

Beautiful hotel, very clean and welcoming.

Cons:

We wanted to use the pool and presumed it was in the price but we were informed at the desk that you had to pay extra to use the pool. That was a big disappointing as that’s one of the reasons we picked the hotel!

2026-09-04 • via Nuitee
J
Joan • couple • us
10
The Odaiba Hilton is a perfect place to stay on Odaiba.
Pros:

The location on Odaiba is perfect. It is right across from Aqua City and a short walk to the shore and to the Gundam. There is an elevated train that will take you closer to the Miraikan, to TeamLabPlanets, and to Small World.
The hotel is well air-conditioned and on the hot August days we were there, that was extremely important.
The breakfast buffet is wonderful with freshly made omelets and French toast as well as Japanese noodles,
fish, tsukemono and other delights. We were able to watch the sound/light fountain display from our window.

Cons:

There are no couches to sit on in the lobby. There are some individuals settees but it's an uncomfortable place to sit and wait for friends or to relax.
There is no convenience store in the hotel to buy toiletries, milk, water or even gifts. You have to walk all the across Aqua City and go down a flight to get to a Lawson's which has the necessities.

2026-09-03 • via Nuitee
H
Hideo • couple • jp
7
臭いでやられた。
Pros:

流石に設備と内装劣化を感じた。また共有部分の異臭が気になる。特にエレベータから部屋への通路が鼻にツンとくるのにまいりました。

Cons:

リノベをやるべきタイミングと思う。
匂いがするのはもう許容範囲を超えている。

2026-09-02 • via Nuitee
H
hamza • family_with_children • fr
8
Pros:

la vue et ces balcon

Cons:

buffet c'était usine

2026-09-02 • via Nuitee
A
Alexandra • couple • pt
4
Qualquer 3 estrelas teria servido melhor. Péssima telacao qualidade-preço
Pros:

A vista das áreas comuns

Cons:

Filas para o pequeno almoço à espera em pé 15 minutos ou mais, o quarto sem vista, a falta de serviços habituais num hotel de 5 estrelas( por exemplo o único bar fecha às 23:30), as obras a decorrer por todo o lado (que também servem de desculpa para tudo o que funciona mal).

2026-09-02 • via Nuitee
K
Kazusa • extended_group • jp
8
2026-08-31 • via Nuitee
F
Fleur • couple • nz
10
2026-08-31 • via Nuitee
D
David • couple • gb
5
Pros:

Staff helpful especially with the tour bookings.

Cons:

Having to pay for swimming and internet.

2026-08-31 • via Nuitee