Comfort Inn & Suites Northgate Airport

Hotels
•
Comfort Inn
8.1 (165 reviews)
186 Toombul Road, Northgate, Queensland, 4013 , Northgate , AU

Facilities

Breakfast available (surcharge)
Safe-deposit box at front desk
Express check-out
Internet access in public areas - high speed
Meeting rooms
Express check-in
Tours/ticket assistance
Wheelchair accessible parking
Free self parking
Computer station
See all facilities

Review Highlights

Pros:
Close to airport and train station
Free parking
Reliable morning shuttle/drop-off service
Friendly and helpful staff
Comfortable rooms reported by many
Good nearby restaurants and brewery
Quick and efficient check-in/out
Cons:
Road/Main Street noise at night
Cleanliness issues: stained bedding, mould, unpleasant smells
Wi‑Fi problems and limited reception hours
No breakfast service / restaurant closures on weekends
Limited airport pickup (drop-off only) and occasional unhelpful reception

Categories

Cleanliness
6.5
Mixed reports: multiple guests noted stained sheets, mould around shower seals, strong disinfectant or sewer smells and visible hair; others described rooms as clean and tidy.
Service
9.9
Generally excellent: many mentions of friendly, helpful staff, quick and efficient check-in/out and flexible, prompt shuttle drivers, though a few guests experienced an unwelcoming receptionist and early check-in refusals.
Location
9.2
Very convenient for airport travel: close to Brisbane Airport, free parking and near a train station; downside noted is road/Main Street noise affecting some rooms.
Room Quality
7
Variable: some guests found rooms spacious, comfortable and well appointed; others reported tired rooms, funky smells, thin/insufficient bedding and visible wear or damage.
Amenities
7.8
Good shuttle service and parking are recurring positives; issues raised include unreliable Wi‑Fi, limited pickup service (drop-off only), and reduced/limited breakfast availability.
Value for Money
7.7
Fair value for an airport stopover—cheaper than alternatives and convenient—but some guests felt cleanliness and service inconsistencies reduced overall value.
Food and Beverage
7.2
Mixed: several compliments for on-site/nearby restaurant food, but complaints about no breakfast service now and restaurants being closed on weekends.
Overall Experience
9.5
Generally positive for short stays/stopovers: efficient check-in, helpful staff and a reliable morning shuttle make it a practical choice despite occasional cleanliness and noise problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Recreation Amenities and Views
Enjoy the outdoor pool and garden views at our hotel, perfect for relaxation.

Dining Options
Satisfy your appetite at our restaurant, ROOM SERVICE ONLY, or enjoy room service during limited hours. To-go breakfasts available daily for a fee.

Convenient Amenities
Benefit from complimentary Wi-Fi, tour assistance, banquet hall, computer station, express check-in/out, and complimentary airport shuttle.

With a stay at Comfort Inn & Suites Northgate Airport, experience the best of Brisbane with a perfect centralized location. Book now for a memorable stay!

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.1
Based on 165 reviews
Cleanliness: 6.5
Service: 9.9
Location: 9.2
Room Quality: 7
Amenities: 7.8
Value for Money: 7.7
Food and Beverage: 7.2
Overall Experience: 9.5
G
Gregory • partner
6
Pros:

The positives: proximity to the airport, free parking, airport shuttle.
The negatives: road/traffic noise, pillows that were too thin and soft for us.

2025-10-10 • via Nuitee
C
Carolyn • partner
4
Pros:

Not a very welcoming experience on arrival.

2025-10-09 • via Nuitee
J
josie
8
Pros:

hotel was in a good licaion clean comfy room perfect stay near the airport with free shuttle in the morning

2025-10-06 • via Nuitee
D
Doriette
10
Pros:

Perfect location. Friendly staff. Clean and tidy Apartment. Super quick and efficient check-in and check-out.

2025-10-05 • via Nuitee
A
Anne
10
Pros:

An overnight stay prior to flying out of Brisbane. The staff were very friendly and helpful. The room was excellent with every facility.

2025-10-03 • via Nuitee
M
MARTIN
4
Pros:

Too noisy even at night. Bed sheets stained

2025-10-03 • via Nuitee
N
NIGEL • family_with_children
8
Pros:

Overall as expected and clean. Just noisy on the Main Street

2025-10-02 • via Nuitee
W
William
8
Pros:

Wifi did not work, had to stand on the street and use the wifi from the gas station across the street. The shuttle to the airport was good.

2025-09-30 • via Nuitee
C
Colin
6
Pros:

They used to have an excellent breakfast, no breakfast now. Also, we arrived for an early check-in but had to wait 4 hours for a room. surely, knowing that we were there they could have had one available sooner. The receptionist had an attitude of not seeming to care. (and we have used this hotel almost every year for 25 years.Not any more).

2025-09-27 • via Nuitee
S
Sharyn Wellnitz
6
Average airport hotel
Pros:

The room was very tired and it had a funky smell.
Restaurant was not open on the weekends

2025-09-21 • via Nuitee
A
ANDREW
10
Pros:

Staff very friendly and helpful. Spacious room! Comfy firm bed. Excellent shuttle service. The room felt "luxurious" to me. Nice "kitchen" area, with strict clean-up policy posted! Small fridge. Clean shower and bathroom area.

2025-09-20 • via Nuitee
S
Stacey
6
Pros:

I did not like that there was no quilt, but just a thin bed cover that looked like it needed a wash. Shower had mould around the door seals. The room smelt very strongly of disinfectant. The staff were very helpful and friendly, and the shuttle to the airport was very flexible and prompt.

2025-09-14 • via Nuitee
N
Naomi
10
Stopover
Pros:

We needed a quiet one night stop before flying out. Great spot. Close to a train station. Delicious food at the restaurant. Quick efficient check in and great having a shuttle to the airport

2025-09-10 • via Nuitee
M
Maria
10
Pros:

An overall good experience

2025-09-08 • via Nuitee
C
CAROL
6
It was okay!!
Pros:

Air conditioning was abit dirty, and tv. Bathroom airvent.
Not possible to check in early 😕 gave number with the hope check in early, as early flight arrival at Brisbane airport.

2025-09-07 • via Nuitee
N
Nedi • family
6
Pros:

Convenience

2025-09-03 • via Nuitee
G
Gerald • partner
4
Pros:

Room was not clean, comforter, carpet, furniture, and headboard had visible stains and other people's hair all over. Room was in need of renovation and had damage obviously painted over. Bathroom/shower was not super clean either and smelled like sewer gas. Wifi password was not provided on check in and reception closes at 8pm so there was nobody to talk to.

Shuttle to the airport in the morning was convenient, the vehicle was older and not the nicest but it was still good and the driver was very nice. Be aware there is no airport pickup service, just a drop off and you need to book 24hrs in advance.

Overall this place was a fair bit cheaper than other options near the airport and the check in staff were friendly but I would probably avoid staying here again.

Great Indian restaurant across the street and a cool brewery about 500m away!

2025-09-02 • via Nuitee
D
Dawn
10
Perfect for an overnight
Pros:

Arrived into Brisbane late after reception had closed but the intercom & key safe was very easy to use & find. Room was comfortable & well appointed.
Be aware the Shuttle is only TO the airport in the morning until 10.30am, but very efficient & handy.

2025-08-30 • via Nuitee
B
Bronwyn
10
Pros:

Everything was fine

2025-08-28 • via Nuitee
Z
Zane
8
Pros:

Comfortable room and clean and tidy.

2025-08-27 • via Nuitee