ibis Hotel Hamburg Alster Centrum

Hotels
•
ibis
8 (5612 reviews)
Holzdamm 4-12 + 16 , Hamburg , de

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Small rooms
Dust in room
Limited storage

Categories

Cleanliness
7.39
Some concerns about dust under the bed and a complaint about a very small bathroom.
Service
8.36
General positive sentiment about friendly and helpful staff.
Location
8.9
Multiple mentions of great location, close to transport and city attractions.
Room Quality
7.35
Rooms mentioned as small and lacking storage, but overall acceptable for short stays.
Amenities
7.88
Breakfast and facilities met expectations, with some room for improvement.
Value for Money
7.84
Value perceived positively given the location and amenities.
Food and Beverage
8.39
Breakfast praised as abundant and of high quality.
Overall Experience
7.86
Generally good stay despite minor issues; meets expectations for a city hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 12:47

Property Description

Prime Location on Alster Lake
Located directly on the banks of the picturesque Alster lake, Ibis Hotel Hamburg Alster Centrum offers modern 2-star-superior accommodation just a short walk from Hamburg Main Station.

Comfortable Rooms and Amenities
Enjoy spacious and bright rooms equipped with generous desks and attractive en-suite facilities. Free Wi-Fi is available in both the lobby and rooms, ensuring you stay connected throughout your stay.

Convenient Dining Options
Start your day right with a delicious breakfast available from 6:30 to 10:00 each morning. Craving a snack or a drink? The hotel bar is at your service 24/7, perfect for satisfying those late-night cravings.

Experience the best of Hamburg with excellent transport links from the nearby Hauptbahnhof and explore the vibrant Alsterarkaden shopping centre just a stone's throw away.

Book now for a memorable stay at Ibis Hotel Hamburg Alster Centrum!

Important information:

Please note that children aged between 6 and 11 years are charged EUR 9.5 for breakfast.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for € 7 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 5612 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
T
Thomas • solo_traveller • de
3
2026-05-16 • via Nuitee
M
Monika • solo_traveller • de
8
2026-05-16 • via Nuitee
A
Andrew • extended_group • gb
10
2026-05-15 • via Nuitee
K
Köplin • solo_traveller • de
10
2026-05-15 • via Nuitee
S
Silke • solo_traveller • de
9
Würde ich allen Hamburg-Reisenden jederzeit empfehlen!
Pros:

Großartige Lage in der Nähe von Bahnhof und Alster. Tolles Frühstück, sehr freundlicher Empfang, netter Service.

2026-05-14 • via Nuitee
C
Christian • solo_traveller • at
8
2026-05-14 • via Nuitee
W
Walter • solo_traveller • de
8
2026-05-14 • via Nuitee
M
Michael • couple • de
8
2026-05-14 • via Nuitee
M
Marco • family_with_children • de
8
Komme immer wieder gerne für einen Städtetrip hierher
Pros:

Wenige Gehminuten zum Bahnhof und zur Außenalster. Sehr nettes und hilfsbereites Personal. Sonderwünsche werden versucht umzusetzen. Snackautomat und Wasserspender in der Hotel-Lobby vorhanden. Sehr reichhaltiges Frühstücksbuffet. Kaffe schmeckt auch 😊

Cons:

Wasserdruck in der Dusche könnte besser sein (2. Stock). Bahnverkehr hörbar aber in akzeptablen Rahmen.

2026-05-13 • via Nuitee
M
Maike • solo_traveller • be
8
Pros:

De locatie is geweldig en het ontbijt buffet is een heel goede start van de dag.

2026-05-12 • via Nuitee
A
Anton • couple • de
8
2026-05-12 • via Nuitee
A
Alfred • couple • de
8
2026-05-12 • via Nuitee
K
Köplin • couple • de
9
2026-05-11 • via Nuitee
S
Sylvia • solo_traveller • de
8
Ich komme wieder
Pros:

Sehr freundliches Personal

2026-05-11 • via Nuitee
E
Emilia • solo_traveller • de
8
2026-05-10 • via Nuitee
C
Chrystelle • couple • de
7
2026-05-10 • via Nuitee
B
Brigitte • couple • ca
7
Hôtel bien situé
Pros:

La localisation est parfaite, près de la gare, et du lac Alster. Bien pour visiter à pied.

Cons:

Odeur forte et désagréable dans le hall et le corridor à l’étage de réception, mais
pas à l’étage. Il y avait peut-être eu des travaux ?

2026-05-10 • via Nuitee
R
Rainer • couple • de
8
2026-05-10 • via Nuitee
G
Gert • family_with_children • nl
7
Uitsteken!
Pros:

Prima hotel in centrum van de stad tegen een redelijke prijs. Hotel ligt op wandelafstan van het station. Ontbijtfaciliteiten zijn uitsteken

Cons:

De treinen zijn hoorbaar op de kamers, geeft wat geluidsoverlast. Hotel is prima voor op doorreis.

2026-05-09 • via Nuitee
S
Sophie • solo_traveller • at
8
2026-05-08 • via Nuitee