ibis Hotel Hamburg Alster Centrum

Hotels
•
ibis
8 (5748 reviews)
Holzdamm 4-12 + 16 , Hamburg , de
+49 40 248290

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Small rooms
Dust in room
Limited storage

Categories

Cleanliness
7.39
Some concerns about dust under the bed and a complaint about a very small bathroom.
Service
8.36
General positive sentiment about friendly and helpful staff.
Location
8.9
Multiple mentions of great location, close to transport and city attractions.
Room Quality
7.35
Rooms mentioned as small and lacking storage, but overall acceptable for short stays.
Amenities
7.88
Breakfast and facilities met expectations, with some room for improvement.
Value for Money
7.84
Value perceived positively given the location and amenities.
Food and Beverage
8.39
Breakfast praised as abundant and of high quality.
Overall Experience
7.86
Generally good stay despite minor issues; meets expectations for a city hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 12:47

Property Description

Prime Location on Alster Lake
Located directly on the banks of the picturesque Alster lake, Ibis Hotel Hamburg Alster Centrum offers modern 2-star-superior accommodation just a short walk from Hamburg Main Station.

Comfortable Rooms and Amenities
Enjoy spacious and bright rooms equipped with generous desks and attractive en-suite facilities. Free Wi-Fi is available in both the lobby and rooms, ensuring you stay connected throughout your stay.

Convenient Dining Options
Start your day right with a delicious breakfast available from 6:30 to 10:00 each morning. Craving a snack or a drink? The hotel bar is at your service 24/7, perfect for satisfying those late-night cravings.

Experience the best of Hamburg with excellent transport links from the nearby Hauptbahnhof and explore the vibrant Alsterarkaden shopping centre just a stone's throw away.

Book now for a memorable stay at Ibis Hotel Hamburg Alster Centrum!

Important information:

Please note that children aged between 6 and 11 years are charged EUR 9.5 for breakfast.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for € 7 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 5748 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
E
Elvira • solo_traveller • cl
9
Pros:

Buen hotel, habitación cómoda.

2026-07-25 • via Nuitee
D
Dejan • solo_traveller • rs
8
2026-07-25 • via Nuitee
C
Christian Mark • family_with_children • de
9
Cons:

All good except for the quality of the bed.

2026-07-25 • via Nuitee
C
Carina • couple • se
9
Trevligt
Pros:

Frukosten var bra

2026-07-25 • via Nuitee
M
Majed • couple • sa
10
2026-07-25 • via Nuitee
J
jpt • solo_traveller • dk
7
2026-07-24 • via Nuitee
V
Veljko • family_with_children • dk
9
2026-07-24 • via Nuitee
A
Andreas • family_with_children • no
2
2026-07-24 • via Nuitee
A
Anne • solo_traveller • se
9
2026-07-24 • via Nuitee
R
Robert • couple • de
7
Eine andere Geräuschkulisse in der Nacht hätte unseren Aufenthalt schon angenehmer gemacht.
Pros:

Das Frühstück was sehr lecker! Der Blick auf die Alster vom Tisch aus.

Cons:

Wir hatten ein Zimmer auf der Rückseite des Hotels. Bei gekippten Fenster waren laute Zuggeräusche. Eine Lüfteranlage (Tiefgarage?) ging Nachts immer wieder an. Und am nahegelegenen Park waren Personen, die keiner sehen will.

2026-07-23 • via Nuitee
M
martine • couple • fr
7
Cons:

prix du parking

2026-07-23 • via Nuitee
A
Alisa • solo_traveller • ch
8
Pros:

Ist super praktisch nahe am Bahnhof gelegen. Sehr praktisch wenn man die Stadt on a Budget zu Fuß erkunden möchte.

2026-07-23 • via Nuitee
J
John • couple • se
2
Bra läge, men i övrigt mer att önska av uppfräschning.
Pros:

Att hotellet låg nära stadens centrum.

Cons:

Hissen var dålig och skranglig.
Frukosten var slarvig upplagd.
Toarullens placering inte optimal.

2026-07-22 • via Nuitee
B
Bengt • solo_traveller • se
7
Absolutely ok
Pros:

As a whole a good place to stay and good value for the money. Close to the railway station and not far from city center.

2026-07-22 • via Nuitee
B
Brigitta • couple • at
9
Komfortables Hotel mit sehr gutem Preis-Leistungsverhältnis in der Nähe von Außenalster und Bahnhof
Pros:

Sehr gute Lage, Bahnhof und Rathaus fussläufig erreichbar, sichere Umgebung, Fahrradabstellplatz, freundliches Personal

2026-07-22 • via Nuitee
S
Sannamaria Ojanperä • solo_traveller • fi
9
Pros:

Yövyimme Ibis-hotellissa interrailillä yhden yön. Hotelli oli helppo löytää ja se oli erittäin lähellä rautatieasemaa. Huone oli siisti ja sängyt mukavat. Emme ottaneet aamupalaa aikaisen lähdön vuoksi.

2026-07-22 • via Nuitee
J
Jennifer • family_with_children • de
8
2026-07-22 • via Nuitee
R
Rudolf • couple • de
8
Wir kommen wieder
Pros:

Besonders die Lage ist top. Zimmer könnte noch Ablage flächen gebrauchen und einen Mini Kühlschrank für Medikamente.

2026-07-21 • via Nuitee
H
Heiko • family_with_children • de
8
2026-07-21 • via Nuitee
T
Theresa • solo_traveller • de
5
2026-07-21 • via Nuitee