Norfolk Waterside Marriott

Hotels
Marriott Hotels & Resorts
8.3 (1028 reviews)
235 East Main Street , Norfolk , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Professional staff
Cons:
Cleanliness issues in the bathroom

Categories

Cleanliness
7.43
The bathroom and bath tub specifically was not properly cleaned.
Service
8.9
Excellent service provided by staff, particularly Brody and Chase, who were professional, courteous, and attentive.
Location
8.24
Standard quality for this hotel tier.
Room Quality
8.39
Standard quality for this hotel tier.
Amenities
8.42
Standard quality for this hotel tier.
Value for Money
8.38
Standard quality for this hotel tier.
Food and Beverage
8.43
Standard quality for this hotel tier.
Overall Experience
8.2
Overall, satisfied with accommodations despite minor cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:55

Property Description

Luxurious Waterfront Accommodation
Situated in Norfolk overlooking the waterfront, Waterside Marriott offers a blend of modern amenities and classic charm.

Relaxation and Fitness
Guests can unwind in the indoor pool with a jacuzzi or stay active at the well-equipped gym during their stay.

Dining and Entertainment
From enjoying Starbucks® coffee at Steam to savoring specialty beers at Share, the on-site eateries offer a diverse culinary experience.

Immerse yourself in the vibrant surroundings of Norfolk with nearby attractions like Virginia Beach Oceanfront and Children’s Museum of Virginia. Book your stay at Waterside Marriott for a memorable waterfront retreat.

Important information:

Please note the property is under partial renovations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 22 per day.

Location

Guest Reviews

8.3
Based on 1028 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.24
Room Quality: 8.39
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 8.2
J
jessicavD8410JI Business
10
Valet
Pros:

Brody was great. Very polite and friendly.

2026-07-01 via Tripadvisor
J
j0ysamericanlife_ Business
6
Could be better
Pros:

Valet service was nice. Everything else was okay. Front desk wasn’t that friendly.

2026-07-01 via Tripadvisor
M
msuminguit1985 Friends getaway Virginia Beach, Virginia
10
Awesome Experience!
Pros:

We had a wonderful stay at Marriott Waterside! A special thank you to Airianna at the front desk for making our experience exceptional. She was incredibly accommodating, friendly, and went the extra mile to ensure we had the best possible room with an amazing view. Her warm hospitality truly made us feel welcomed and valued.
The hotel itself was spotless, well-maintained, and very comfortable. Everything was clean, and the overall atmosphere made our stay even more enjoyable. Thank you, Airianna, and the Marriott Waterside team, for providing such outstanding service. We look forward to staying here again!

2026-06-30 via Tripadvisor
P
Pamela couple us
10
If I travel in the area again...I will definitely rebook
Pros:

The cafeteria was well-lit and clean. Staff checked with you periodically. My egg white omelette was perfect.

Cons:

I would have prefer parking to be in the building but I understand

2026-06-30 via Nuitee
O
obwhouston Business Katy, Texas
10
Great Valet
Pros:

Joshua was fantastic. Very welcoming and made for a great arrival in Norfolk.

2026-06-29 via Tripadvisor
9
920dwaynew Business
10
Great
Pros:

Josh was great very polite, and respectful

2026-06-29 via Tripadvisor
H
H909LZalvinc Family
10
Valet
Pros:

Josh was excellent. Greeted me at the door., ensure that I was getting helped, and kept a calm demeanor the whole time.

2026-06-28 via Tripadvisor
L
lexier259 Family
10
Great service, the staff is so friendly!
Pros:

Caroline at the front desk is amazing!!! She accommodated me so well. She made me feel so welcome, answered my questions, and is SO joyful to speak to!

Joshua was a great valet— he was so kind and welcoming. Took great care of us

2026-06-28 via Tripadvisor
C
cliftoncontr Family
10
Good
Pros:

Enjoyed the view of the harbor, Joshua grabbed our Truck quick when we needed it. Valet was worth it, I’d do it again

2026-06-28 via Tripadvisor
L
L292ABrobr Family
10
Excellent valet service. Josh was super helpful and made our transition in and out very smooth. Great job Josh!
Pros:

Valet service with Josh was excellent!

2026-06-28 via Tripadvisor
G
garrisonc387 Family
10
Joshua was so kind and helpful favorite valet
Pros:

Joshua was awesome as the valet

2026-06-27 via Tripadvisor
T
telethah2024 Family
10
Great Customer Service
Pros:

Joshua was extremely polite, professional, and knowledgeable throughout my stay at the Marriott. He provided outstanding customer service and made my experience even more enjoyable. I highly recommend this hotel, and if you have the opportunity, be sure to ask for Joshua—you'll be in great hands!

2026-06-27 via Tripadvisor
K
K5907LJshawnr Friends getaway
10
Nice experience
Pros:

Josh was very nice, friendly and helpful

2026-06-27 via Tripadvisor
B
br0adcasth Business
10
Amazing 4
Pros:

Ben, Josh, Chris, khalil did an amazing job. They took care of my car after I forgot to check in

2026-06-27 via Tripadvisor
8
838anjt Solo travel
10
Great Vibes to Get the Job Done
Pros:

Joshua was amazing. Great customer service.

2026-06-27 via Tripadvisor
B
Brooke solo_traveller us
8
Pros:

The room was very spacious and I appreciated a view of the water.

Cons:

The snacks/food in the M Lounge could have been better.

2026-06-27 via Nuitee
Y
Y2924VYshawnh Family
10
The valet ensured that we had a great experience at the Marriott in Norfolk, Va.
Pros:

The valet was great and made our initial experience at the property a good one.

2026-06-26 via Tripadvisor
J
jenniferdiannam Business
10
Best valet service ever!!
Pros:

Joshua is the best!! 5 star service for sure. Thank you.

2026-06-26 via Tripadvisor
S
Sara solo_traveller us
10
Love the Norfolk Waterside Marriot.
Pros:

Great restaurant! Wonderful view of the harbor. Rooftop patio was perfect for fireworks viewing. Friendly staff.

Cons:

On site Parking lot was full due to Tall Ships festival so we had to park farther away. This was quite inconvenient.

2026-06-25 via Nuitee
A
Ashley solo_traveller us
6
2026-06-24 via Nuitee