Norfolk Waterside Marriott

Hotels
•
Marriott Hotels & Resorts
8.3 (1107 reviews)
235 East Main Street , Norfolk , us
+1 757-627-4200

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Professional staff
Cons:
Cleanliness issues in the bathroom

Categories

Cleanliness
7.43
The bathroom and bath tub specifically was not properly cleaned.
Service
8.9
Excellent service provided by staff, particularly Brody and Chase, who were professional, courteous, and attentive.
Location
8.24
Standard quality for this hotel tier.
Room Quality
8.39
Standard quality for this hotel tier.
Amenities
8.42
Standard quality for this hotel tier.
Value for Money
8.38
Standard quality for this hotel tier.
Food and Beverage
8.43
Standard quality for this hotel tier.
Overall Experience
8.2
Overall, satisfied with accommodations despite minor cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:55

Property Description

Luxurious Waterfront Accommodation
Situated in Norfolk overlooking the waterfront, Waterside Marriott offers a blend of modern amenities and classic charm.

Relaxation and Fitness
Guests can unwind in the indoor pool with a jacuzzi or stay active at the well-equipped gym during their stay.

Dining and Entertainment
From enjoying Starbucks® coffee at Steam to savoring specialty beers at Share, the on-site eateries offer a diverse culinary experience.

Immerse yourself in the vibrant surroundings of Norfolk with nearby attractions like Virginia Beach Oceanfront and Children’s Museum of Virginia. Book your stay at Waterside Marriott for a memorable waterfront retreat.

Important information:

Please note the property is under partial renovations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Location

Guest Reviews

8.3
Based on 1107 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.24
Room Quality: 8.39
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 8.2
T
Tamara • couple • us
7
2026-08-26 • via Nuitee
B
Barbara • couple • us
10
excellent
Pros:

loved the waterfront access and The Grain Beer pub down the street.

2026-08-26 • via Nuitee
D
Deborah • couple • us
6
Okay.
Pros:

Location in close proximity to our event

Cons:

They lost their hot water and pressure on my second day and we had to take cold showers for 3 days. It was disappointing and unfortunate.

2026-08-25 • via Nuitee
V
Veronica • extended_group • us
4
I won't be rebooking for next year.
Cons:

I've stayed at this hotel the last 4 years annually and it has really gone down hill. My room had a musty smell, the phone nor TV worked in the room upon arrival. I called the front desk and was able to get the TV fixed by maintenance. The tub was peeling and appeared dirty. I went to buy a tub mat as I didn't even want to step in the tub with bare feet. In addition, the elevators are extremely slow.

2026-08-24 • via Nuitee
G
Gregory • couple • us
10
2026-08-23 • via Nuitee
G
Gregory • couple • us
10
2026-08-23 • via Nuitee
N
Nancy • family_with_children • us
10
2026-08-23 • via Nuitee
G
Golden • solo_traveller • us
7
2026-08-20 • via Nuitee
M
melissa • solo_traveller • us
7
Pros:

Location, comfort of room, amenities.

Cons:

Water damage in bathroom, shower shelf coming apart from wall. Not enough linens provided. There should not be a charge for breakfast buffet. Comfort inn and cheaper hotels have better continental breakfast for free that is better.

2026-08-17 • via Nuitee
R
Randolph • couple • us
8
2026-08-17 • via Nuitee
J
JAMES • couple • us
8
2026-08-17 • via Nuitee
A
Adams • couple • us
10
2026-08-14 • via Nuitee
T
Tour33544170823 • Family
10
Five stars for Caroline, Brianna and Felicia!!
Pros:

Outstanding Service – Five Stars!

Caroline, Brianna, and Felicia made our stay at the Norfolk Waterside Marriott exceptional. They were warm, friendly, efficient, and genuinely personable, making every interaction feel welcoming rather than routine.

Their combination of professionalism, great personalities, and sincere hospitality truly stood out. They are wonderful ambassadors for the Marriott brand and a big reason we would happily return.

Five stars to Caroline, Brianna, and Felicia for outstanding hospitality!

2026-08-13 • via Tripadvisor
U
U3932DVsl • Family
10
Great location
Pros:

Great area, nice hotel
Valets,JB and Javier provided excellent service!

2026-08-10 • via Tripadvisor
M
melissahJ2828LY • Couples
10
Best hotel stay
Pros:

We had a great time. No problems at all. JB was an amazing person and very respectful. You guys are blessed to have him.

2026-08-09 • via Tripadvisor
C
CR3636 • Business
10
Valet staff
Pros:

Valet staff was wonderful! Shoutout to JB and Javier! Their service was quick, friendly and filled with kindness!

2026-08-09 • via Tripadvisor
M
M5469EAtylerr • Family
10
Good
Pros:

JB and Javier were excellent.

2026-08-08 • via Tripadvisor
D
Dontae • solo_traveller • us
8
2026-08-06 • via Nuitee
H
Hargrove • solo_traveller • us
9
2026-08-06 • via Nuitee
S
Stanley • solo_traveller • us
10
Pros:

Great place.

Cons:

N/a

2026-08-03 • via Nuitee