Four Points by Sheraton Lahore

Hotels
•
Four Points by Sheraton
9.6 (1173 reviews)
25-Egerton Road , Lahore , PK
+92 42 36310077

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Cons:
Some food items need improvement

Categories

Cleanliness
9.41
Rooms were described as neat and clean across several reviews.
Service
9.99
Staff is consistently mentioned as friendly, helpful, and professional.
Location
9.92
The hotel is noted for its excellent central location.
Room Quality
9.37
Rooms are highlighted as clean, comfortable, and well-appointed.
Amenities
9.4
Amenities were noted as top-notch, enhancing the overall experience.
Value for Money
9.36
Overall perception of value is positive based on service and experience.
Food and Beverage
9.41
Food quality received positive mentions, though some areas noted room for improvement.
Overall Experience
9.98
General sentiment is highly positive, with guests expressing enjoyment and intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:40

Property Description

Luxurious Accommodation
Four Points by Sheraton Lahore offers stylish and fully air-conditioned guestrooms with modern amenities, ensuring a comfortable stay for all guests. The tastefully furnished rooms with carpeted flooring provide a relaxing retreat after a day of exploring Lahore.

Convenient Location
Situated just 2 km from Bagh-e-Jinnah Garden, guests can easily explore nearby attractions like Aiwan-e-Iqbal, Lahore Museum, and the historic Wagah Border. With Allama Iqbal Airport only 9 km away, the hotel's location offers both convenience and accessibility for travelers.

Exceptional Services
From a 24-hour front desk for all your needs to a variety of services including meeting facilities, car rentals, and laundry/dry-cleaning, Four Points by Sheraton Lahore ensures a seamless and enjoyable stay. Indulge in traditional massages or unwind at the sauna facility for a truly relaxing experience.

Book your stay at Four Points by Sheraton Lahore for a luxurious and convenient hotel experience in Lahore.

Important information:

Please note that this property doesn't accept American Express as a form of payment.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM
Airport code: LHE

Location

Guest Reviews

9.6
Based on 1173 reviews
Cleanliness: 9.41
Service: 9.99
Location: 9.92
Room Quality: 9.37
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 9.98
H
Hamad • couple • pk
10
The Best Ever , Thanks to Aslam Sahb - Operational Manager
Pros:

As returning guests to Four Points by Sheraton Lahore, our continued loyalty to this hotel comes down to one primary factor: the world-class operational leadership of Mr. Aslam (Operational Manager).

We frequently stay at high-end properties across the city, including the Royal Swiss Lahore and various other five-star hotels. However, the level of service, attention to detail, and flawless execution delivered by Aslam Sahab consistently surpasses what we experience at those larger luxury brands. He manages the property with remarkable efficiency, professionalism, and genuine warmth.
From seamless check-ins to ensuring every specific request is handled without delay, Aslam Sahab goes above and beyond to make every stay flawless. His presence on the floor and hands-on management style elevate the entire guest experience.

Higher management at Four Points should be immensely proud to have a leader of his caliber running operations. It is strictly because of Aslam Sahab’s exceptional care and service standards that we choose Four Points by Sheraton as our primary destination in Lahore time and time again.
Thank you so much, Aslam Sahab, for always taking such great care of us. We are already looking forward to our next visit.
Four Points by Sheraton Lahore absolute rocks!

2026-11-07 • via Nuitee
R
Rifhat • family_with_children • gb
10
Pros:

Everything was great and we were well looked after.
Great location, friendly and helpful staff.
Special mention to Urooj and Usman Ali at checkout who were really sweet.
Thanks guys!

2026-11-06 • via Nuitee
T
Thorsten • extended_group • de
5
Muss man nicht zweimal hin
Pros:

Von außen und Lobby ganz nett, Service nett

Cons:

Sehr abgewohnte Zimmer und Bäder. Lichtschalter waren loose, Zimmer teilweise nicht sauber. Frühstück nicht toll

2026-11-06 • via Nuitee
A
Al • extended_group • us
10
Exceptional hotel all around - staff, amenities, food, and top notch service.
Pros:

Exceptional staff. Super nice gym, pool, and spa area. Morning breakfast was delicious.

2026-11-05 • via Nuitee
A
Al • couple • us
10
2026-11-05 • via Nuitee
S
Sunya • solo_traveller • pk
10
Pros:

Comfortable stay. Polite staff.

Cons:

Cleaning in bathroom.

2026-11-02 • via Nuitee
F
Faisal • couple • ae
10
Will be coming back to stay again for sure.
Pros:

Very professional and caring staff. Super clean with great breakfast.

Cons:

Nothing

2026-10-31 • via Nuitee
R
Richard • solo_traveller • ca
8
Pleasant enough hotel but with some drawbacks. Not one of Sheraton’s better hotels but still comfortable enough for a fe
Pros:

Very friendly and accommodating staff. Free shuttle service to the airport. Restaurant food was quite good. The location was not bad for hectic Lahore. Reasonably good value.

Cons:

The rooms were somewhat dated and worn. Our shower was leaking badly. The light from the room refrigerator was extremely bright which was annoying while trying to sleep at night.

2026-10-29 • via Nuitee
Q
qureshi • family_with_children • pk
10
Pros:

Superb

Cons:

Superb

2026-10-28 • via Nuitee
M
Mohammed m • family_with_children • gb
7
convenient location and a pleasurable stay
Pros:

location

Cons:

needs some form of updating

2026-10-28 • via Nuitee
J
Jorge • couple • co
10
2026-10-27 • via Nuitee
S
Salman • solo_traveller • pk
5
average
Cons:

I needed tissue paper, had to ask multiple times and it was said its on the way and got if 45 mins later, The shower wall was broken and did not improve in my 3 days stay. Breakfast options are very limited mostly desi foods. Shower gel was filled with water.

2026-10-27 • via Nuitee
R
Rehan • solo_traveller • gb
10
Thank you for a positive and memorable experience
Pros:

The whole team were professional warm and tried their best to meet my needs and went out of their way from the moment I arrived until I left from staff opening doors, welcomed at reception to breakfast and restaurant team and housekeeping staff. I would like to give a special thank you to Asif, the Concierge Supervisor, who went above and beyond to make my stay comfortable and stress-free. He arranged my driver, took the time to understand where I wanted to go, ensured my needs were met and, most importantly, made sure I felt safe throughout my stay. He also coordinated with other team members whenever additional support was needed. His thoughtfulness and professionalism made a real difference.
I would also like to personally thank Ahmad Bhatt, the Manager, for his exceptional hospitality and attentiveness. He went out of his way to help me get my SIM card sorted, assisted me with photographs and ensured my needs were fulfilled. His willingness to help and make sure I was comfortable truly stood out.
A special mention must also go to Ghazanfar, my driver, who was warm, patient and accommodating throughout my stay. He took me wherever I wanted to go, and whenever we passed important places, he kindly shared some of their history, which added so much more to my experience of Lahore. He was thoughtful and attentive and always made sure I felt safe. I really appreciated having someone so considerate and knowledgeable showing me around.
What made this stay so special was not just the individual service, but the atmosphere created by the entire team. Everyone was professional, warm, attentive and genuinely customer-focused. It was clear that making guests feel welcome and ensuring their needs are met is a priority.

Cons:

One small point of feedback I would also like to share is that I noticed Buddha statues by the swimming pool. As a Muslim guest, I did not feel entirely comfortable with these being displayed in that area, and I would personally prefer if they were not there. I respect that guests come from different cultural and religious backgrounds, and I share this feedback respectfully for the hotel to consider.

2026-10-26 • via Nuitee
S
Shazad • couple • gb
10
5 stars for this hotel
Pros:

You know when you’ve booked a hotel and are really you made this choice. This hotel is it

Cons:

Friendly staff. Nice clean hotel. Comfortable rooms. Superb breakfast. An all round excellent hotel

2026-10-26 • via Nuitee
S
Sulcan • couple • gb
10
A wonderful stay with an unexpected Penthouse Suite upgrade and exceptional staff, particularly Anjum and Waseem. A litt
Pros:

I had a very pleasant four-night stay at Four Points by Sheraton Lahore. I was delighted to receive a complimentary upgrade to the Penthouse Suite, which was a lovely gesture and made my stay even more enjoyable.

What really stood out was the excellent service provided by the staff. Anjum, who looked after the housekeeping, was exceptionally polite, attentive and always willing to listen to my requests and accommodate my needs.

I would also like to personally recognise Waseem and the lady who wears glasses, both of whom were consistently welcoming, friendly and genuinely happy to assist whenever needed.

Their professionalism, positive attitude and commitment to guest satisfaction made a real difference to my experience. They are a credit to the hotel.

Cons:

The only area I feel requires improvement is communication regarding the hotel’s visitor and guest policies.

Unfortunately, my family members were left waiting downstairs, which was disappointing and could have been avoided with clearer communication about the hotel’s procedures.

I fully appreciate that hotels have policies in place for security and guest management. However, these should be clearly explained to guests in advance to prevent unnecessary inconvenience or embarrassment.

Better communication in this area would significantly improve the overall guest experience.

2026-10-25 • via Nuitee
J
Joseph Andrew • solo_traveller • us
10
Fantastic staff in a well-run hotel.
Pros:

What a fantastic staff. Housekeeping were especially attentive to my needs, cleaning exactly what I asked and no more. Front desk staff were helpful and friendly, perfect.

2026-10-25 • via Nuitee
T
Tanvir • couple • pk
10
Comfortable, luxurious and economical
Pros:

Excellent place and facilities.

2026-10-22 • via Nuitee
G
ghulam • couple • ca
8
2026-10-22 • via Nuitee
S
saadrafay • solo_traveller • pk
8
Its very good.
Pros:

It was overall good experience to stay there. I will recommend my friends and family also.

Cons:

Comforter and Pillows

2026-10-21 • via Nuitee
T
Thea • solo_traveller • dk
10
2026-10-21 • via Nuitee