Novotel Tours Centre Gare

Hotels
•
Novotel
8.1 (1513 reviews)
15 Rue Edouard Vaillant , Tours , FR
+33 2 47 31 12 12

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
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Review Highlights

Pros:
Excellent location near the train station and city centre
Secure underground parking
Friendly and helpful staff
Good, varied breakfast (including gluten-free options)
Very quiet, well soundproofed rooms
Comfortable beds
Cons:
Stained carpets and occasional bad room/corridor smells
Some rooms small, poor lighting and dated furnishings
Missing or limited amenities (no sauna/gym as advertised, empty minibar/no fridge)
Breakfast perceived as expensive by several guests
Occasional slow/unhelpful service at reception and restaurant closures

Categories

Cleanliness
6.8
Mixed reports: several guests praised cleanliness, but multiple mentions of stained carpet, bad smells in corridors/rooms and soiled moquette suggest cleanliness issues in some rooms.
Service
9.3
Generally highly praised: many reviews mention friendly, helpful reception and staff. A small number note slow or less friendly service at the desk.
Location
9.7
Consistently excellent: many guests highlight the hotel's very close proximity to the train station and short walk to the city/old town.
Room Quality
7.5
Mixed: rooms are often described as quiet and comfortable (good beds, soundproofing) but also small, with poor lighting, dated carpets and occasional odors.
Amenities
7.4
Secure underground parking is a clear plus, but several guests reported missing or non-existent facilities (sauna/gym), empty minibar/no fridge and limited EV charging.
Value for Money
6.9
Several guests felt the hotel was overpriced for the condition (extra breakfast costs, 'tired' rooms), though others found the price acceptable given location and parking.
Food and Beverage
8
Breakfast is frequently praised (varied, fresh, gluten-free options), but some guests complained about high breakfast prices and occasional restaurant closures/limited offerings.
Overall Experience
9.2
Overall positive stays: quiet, well-located and with helpful staff lead to many enjoyable stays despite some room/amenity and value complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Prime Location in the Heart of Loire Valley
Located in the vibrant city of Tours, our hotel offers convenience and charm for both business and leisure travelers. Walk to the TGV railway station and Le Vinci International Congress Centre, and explore the historic Place Plumereau nearby with its iconic half-timbered houses.

Delicious Dining Experience
Indulge in a culinary journey at our on-site restaurant, where you can savor traditional cuisine with a delightful Touraine influence. From breakfast to dinner, our menu is sure to please every palate.

Comfort and Convenience
Experience a seamless stay with our range of amenities designed for your comfort. Whether you're here for work or relaxation, our hotel ensures a memorable visit.

Book now for an unforgettable stay at our hotel in Tours!

Important information:

Please note that children under 16 years old can enjoy breakfast for free.

We would like to inform you that from Monday 07 October 2024 until 07 November 2024 access to our parking lot will not be possible due to roadworks.

We invite you to use the Vinci public parking lots opposite Tours center station or the Champ Girault on rue MAURICE GENEST.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TUF

Location

Guest Reviews

8.1
Based on 1513 reviews
Cleanliness: 6.8
Service: 9.3
Location: 9.7
Room Quality: 7.5
Amenities: 7.4
Value for Money: 6.9
Food and Beverage: 8
Overall Experience: 9.2
K
Koko Catherine • couple • ci
10
Agréable calme et sympathique.
Pros:

Tout est nickel 👌🏼

2026-10-27 • via Nuitee
A
Alessio • solo_traveller • it
9
Pros:

Excellent location, at few steps by Tours central station. Garage availability. Various restaurants at few steps. Same for groceries. Tours city center really at short distance

Cons:

In general, all has been OK. No remarks

2026-10-26 • via Nuitee
J
James • couple • gb
9
Enjoyable stay
Pros:

Great location and very comfortable hotel

Cons:

Restaurant was closed during the stay on a Sunday.

2026-10-25 • via Nuitee
M
María • couple • es
10
2026-10-24 • via Nuitee
P
Pijitra • solo_traveller • th
10
Pros:

Good locations

2026-10-24 • via Nuitee
D
Descheemaeker • family_with_children • be
7
Bien dans l'ensemble, petit déjeuner très bien, chambre moins bien.
Pros:

Le petit déjeuner était très bien, complet, varié, frais

Cons:

La chambre était sans éclairage au plafond, l'éclairage global était insuffisant. La moquette était tâchée et avec des poils d'animaux il me semble (chambre 417). Sur le site on parlait d'un sauna et d'une salle de sport.... inexistante en fait. La chambre était aussi petite avec les deux lits pour enfants, pas de bureau par exemple. Pas de frigo non plus.

2026-10-24 • via Nuitee
P
Pijitra • solo_traveller • th
10
Pros:

Close to the station,clean

2026-10-24 • via Nuitee
C
Christophe • couple • be
8
Ok voor kort verblijf
Pros:

Locatie

Cons:

Vriendelijkheid en snelheid aan de balie.

2026-10-21 • via Nuitee
M
Michael • solo_traveller • au
9
2026-10-21 • via Nuitee
J
Juan • family_with_children • es
7
2026-10-19 • via Nuitee
C
Carla • solo_traveller • it
7
2026-10-14 • via Nuitee
A
Abdoul • couple • fr
10
2026-10-10 • via Nuitee
J
jean paul • couple • fr
9
Je recommande
Pros:

Emplacement près du centre, personnel agréable ,petit déjeuner complet

2026-10-08 • via Nuitee
M
maria antonella • solo_traveller • it
9
2026-10-07 • via Nuitee
R
Richard • solo_traveller • fr
9
2026-10-07 • via Nuitee
R
Rietje • couple • nl
8
2026-10-07 • via Nuitee
I
Ingrid • couple • de
8
Gutes Hotel, sicherer Parkplatz und sehr stadtnah, Preis-Leistung stimmt
Pros:

guter , sicherer Parkplatz, stadtnah

Cons:

Keine Flasche Wasser auf dem Zimmer,( Spender im Foyer vorhanden) Minibar war leer

2026-09-19 • via Nuitee
F
Fanny • family_with_children • fr
9
2026-09-19 • via Nuitee
G
Gillian • couple • gb
8
Pros:

Breakfast good
Chosen for location near station

Cons:

It was fine

2026-09-19 • via Nuitee
R
Roisin • family_with_children • gb
5
Pros:

Breakfast was great, location was great & staff were great!

Cons:

There was a stale smell of smoke in the corridor and our room smelt badly of spray but didn't smell well ventilated.

2026-09-19 • via Nuitee