The Park City Grand Plaza Kensington Hotel

Hotels
8.6 (4484 reviews)
18-30 Lexham Gardens , London , gb
+44 20 7341 7090

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Spacious rooms
Comfortable beds
Cons:
Issues with cleanliness and room maintenance
Heating inadequate in some rooms

Categories

Cleanliness
7.59
Multiple guests noted issues with cleanliness and maintenance, indicating areas for improvement.
Service
9.06
Guests consistently praised the staff for being helpful and professional.
Location
9.1
The location received high marks for its convenience and proximity to transport options and amenities.
Room Quality
8.55
Rooms are generally comfortable and spacious, though some did mention heating issues.
Amenities
8.58
Amenities are adequate and typically meet guest expectations, although some descriptions suggest room for enhancement.
Value for Money
8.74
Many guests felt the pricing reflected good value, especially for the location and space provided.
Food and Beverage
8.59
Food options are available but may vary in quality based on guest feedback.
Overall Experience
8.56
Overall satisfaction is positive despite some criticisms regarding specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:11

Property Description

Luxurious Accommodation

The Park City Grand Plaza Kensington offers elegant and stylish rooms with modern décor and top-notch amenities, including a flat-screen TV, free high-speed internet, and a Bose radio. Each room also boasts a private bathroom for ultimate comfort during your stay.

Culinary Delights

Indulge in traditional authentic Malaysian cuisine at the Yasmine Restaurant, located within the hotel. After a delicious meal, unwind with a drink at the onsite bar or enjoy a peaceful moment in the garden cafe. The hotel provides a delightful culinary experience for guests to savor.

Convenient Location

Located just a 5-minute walk from Earl’s Court Tube Station, this hotel provides easy access to top London attractions, museums, and parks. With excellent transportation links to Paddington Station and London Gatwick airport, exploring the city is a breeze.

Book your stay at The Park City Grand Plaza Kensington now for a memorable and convenient London experience.

Important information:

Upon arrival, the credit card holder must be present and provide the credit card used to make the booking. Alternatively, if the payment is being made by a third party you will be required to fill in a third party authorization form and provide a copy of the card (both sides) being used authorizing the hotel to charge the card provided. Please contact the hotel immediately to obtain the card authorization form.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LON

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 3 years old and over stay for £40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 4484 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.74
Food and Beverage: 8.59
Overall Experience: 8.56
T
TURKI • couple • sa
10
اكثر من رائعة
Pros:

النظافة والجودة والتصميم ومرافق الفندق ووسع الغرفة وجودة التكييف وحسن التعامل والموقع

Cons:

لا شيء فقط ارتفاع السعر قليلا

2026-07-25 • via Nuitee
M
mohamed Assem • solo_traveller • eg
10
Pros:

Prim location and good facilities

Cons:

So far so good

2026-07-25 • via Nuitee
Y
Yvonne • extended_group • pt
6
Pros:

Quartos grandes e limpos

Cons:

Muito longe do metro (min 10 min a pé)
Entra luz no quarto (não há Blackout)
Hotel muito antigo precisa ser renovado

2026-07-25 • via Nuitee
T
Taweewan • solo_traveller • us
9
2026-07-25 • via Nuitee
P
Paul • couple • gb
10
Fabulous hotel in a quiet location close to facilities
Pros:

Located down a quiet road but close to transport and restaurants.
Very clean and tidy.
Lovely and helpful staff
Rooms had plenty of storage
Aircon good and quiet

Cons:

Shower over bath, would have preferred a walk-in shower.

2026-07-25 • via Nuitee
M
Miriam • couple • ie
8
Pros:

Location

Cons:

Difficulty in finding room

2026-07-25 • via Nuitee
N
Nina • couple • dk
4
Cons:

At man ikke følte sig velkommen.

2026-07-25 • via Nuitee
M
Mariia • couple • de
10
2026-07-23 • via Nuitee
L
Laet.m.h • family_with_children • fr
7
Pros:

Le personnel était aux petits soins et tant mieux, nous y étions pendant une période de canicule et les équipements de l'établissement ne permettaient pas de faire face à la chaleur.
Il a fallu changer de chambre et mettre des ventilateurs malgré la présence de climatiseurs
Mais ils ont toujours chercher des solutions et avec amabilité

Cons:

La vétusté des équipements

2026-07-23 • via Nuitee
J
Jens-Uwe • solo_traveller • se
4
Cons:

No air condition in the room, windows could not really be opened, the rooms at the back of the hotel face a busy street and a railway line

2026-07-23 • via Nuitee
A
Agnieszka • solo_traveller • gb
10
2026-07-22 • via Nuitee
A
AnnMarie • couple • us
10
Beautiful and clean!
Pros:

Loved the location and area. Very safe neighborhood with walkable pubs and coffee. The staff were so great and helped us with all of our needs. Rooms were clean and great shower.

Cons:

Shower is hard to get into if you have any hip or leg issues - keep that in mind it’s a large climb to get in.

2026-07-21 • via Nuitee
E
Esther • solo_traveller • es
8
2026-07-21 • via Nuitee
I
IRV • couple • es
9
Good stay in Kensington.
Pros:

Air conditioning and windows to open.

Cons:

Size of room. Next to elevator.

2026-07-21 • via Nuitee
S
samira • family_with_children • us
9
This hotel is located in a very good neighborhood, the family room we had was spacious and clean . We had a very pleasen
Pros:

The location, the size of the family room

2026-07-21 • via Nuitee
R
Rafael • couple • br
8
2026-07-21 • via Nuitee
J
jayamma Hanumantha Reddy • solo_traveller • in
4
Cons:

Not worth the price. The bathroom bin lid wasn’t opening properly, so I had to use my hand to open and close it, which was quite uncomfortable. The beds also weren’t very comfortable. Overall experience was not grate !

2026-07-20 • via Nuitee
V
Veronika • couple • fi
9
2026-07-20 • via Nuitee
M
Marco • family_with_children • it
7
2026-07-19 • via Nuitee
C
Clarissa • couple • it
8
Posizione ottima per girare la città, buon rapporto qualità prezzo.
Pros:

Struttura ben tenuta e pulita in ottima posizione.
Non ho provato al colazione.
Camere comode e spaziose.
Buon rapporto qualità prezzo.
Silenzioso la notte. Quartiere tranquillo.

Cons:

Tutto ok

2026-07-19 • via Nuitee