Renaissance New York Times Square by Marriott

Hotels
Renaissance Hotels & Resorts
8.3 (2861 reviews)
714 Seventh Avenue , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Central location
Spacious rooms
Friendly staff
Cons:
Limited food options
Cleanliness issues during renovations
Noise from the street

Categories

Cleanliness
7.55
Some reviewers noted cleanliness issues such as the need for better maintenance during renovations.
Service
9.05
Staff was friendly and accommodating, though some issues were noted with service consistency.
Location
9.55
Central location in Times Square with easy access to attractions.
Room Quality
8.05
Spacious rooms noted, but some mentioned older-style decor and noise issues.
Amenities
8.05
Good amenities noted, but limited breakfast options and WiFi issues mentioned.
Value for Money
8.05
Some felt it was not great value given price and some inconsistencies in services.
Food and Beverage
7.55
Breakfast options were limited and quality was criticized.
Overall Experience
8.55
Generally favorable reviews with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:48

Property Description

Luxurious Accommodations
Experience comfort and style in our 312 soundproofed guest rooms, including terrace rooms and suites. Adorned with Renaissance’s premium bedding and elegant decor, each room offers stunning city views through floor-to-ceiling windows.

Convenient Amenities
Enjoy modern conveniences like flat-screen TVs, plug-in connectivity panels, a fitness center, and a concierge service. Indulge in relaxation at our onsite R Lounge or explore the vibrant Theatre District just steps away.

Prime Location
Located on Seventh Avenue in the heart of Times Square, our hotel is just steps from the subway station and a short distance from major airports. With Times Square a mere 41 meters away, immerse yourself in the bustling energy of the city during your stay.

Book your stay at Renaissance New York Times Square now for an unforgettable experience!

Important information:

For Valet Parking: Please check in at the hotel, the Doorman will assist you with valeting your vehicle. Valet is available 24 hours; the price is currently $80 for standard size vehicles and $90.00 for oversize vehicles.
Please note that there are no in and out privileges allowed also prepare to request your vehicle an hour before your desired departure time.

For Self-Parking: Please check in at the hotel first. The hotel is partnered with SP+ Biltmore Garage located at 267 West 47th Street (between Broadway and 8th Avenue) and offers discounted parking for $45/$55 per night depending on the size of your vehicle.
Please note that there are no in and out privileges allowed and you will need to have your parking ticket validated prior to paying for your vehicle.

Please note, all breakfast-included rates are valid for up to 2 adults and 2 children (12 years old and under) in each room.


Valet $89 (sedan), $99 (oversize)
Breakfast rates are valid for up to 2 adults onlyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 16.95 per 24 hours.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for US$75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

8.3
Based on 2861 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.55
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 8.55
M
Maxime family_with_children fr
9
2026-05-30 via Nuitee
S
Sina solo_traveller ch
9
Pros:

Super zentrale Lage

2026-05-30 via Nuitee
M
Maria family_with_children ar
10
2026-05-29 via Nuitee
D
Dan solo_traveller gb
9
Fantastic staff and location / Awful lifts !
Pros:

Fantastic 4 night stay in Renaissance hotel. We had a Lift incident where we got stuck in the lift for 30mins after it lost power. The internal door opened and it just drifted slowly down for 4 floors . But the staff were fantastic. And got us out eventually!! The security and management took our details and when we checked out we were told there were no further charges on our room. I queried it, and asked if they were sure. We'd only paid the $400 holding fee but the lady said again ' Sir, there are no charges on your account'.. Incredibly generous but typical of the staff / Management there. They do do anything they can for you.

Cons:

The lifts are a challenge. Regularly a queue for them. The one that broke on us broke another time. But the staff there made up for that One cleaner we spoke to about the incident insisted we take the freight elevator any time we saw him. And he guided us and the kids down that way twice.. .Basic message from us Sort the lifts out. Keep your staff, they're fantastic!

2026-05-29 via Nuitee
S
Sueli family_with_children br
7
Razoável
Pros:

Para quem vai pela primeira vez a Manhatan tem uma localização excelente porque é perto de algumas atrações interessantes.

Cons:

Poderia ter recepcionista que não falasse apenas ingles. Pertenço a terceira idade e tenho dificuldades em carregar malas e pelo preço e por ser um Renacensse, o minimo que esperava era ter alguém que ajudasse com as malas. Não tinha.

2026-05-27 via Nuitee
P
Peter family_with_children ch
5
okay
Pros:

Super Lage

Cons:

Lifte. Mussten lange warten.
Zimmer leider nicht Seite Timessquare bekommen.

2026-05-26 via Nuitee
R
Rhonda extended_group us
8
The view was priceless but the inconveniences were not worth it.
Pros:

The location was excellent

Cons:

That you had to take 2 elevators from the guest rooms to the ground floor which is the only exit. The prices of the bar/restaurant subpar food was high and added service charge to every ticket even with our group of 3.
We asked to have a slow drain in our shower fixed and not sure that anything was done. The shower would have to be turned off to allow to drain several times during a shower. The sink was as also showing some issues of drainage.
The housekeeping started off great then got worse. One day they picked up all the used towels and washcloths and didn’t leave us with any at all. Then took 20 minutes to get any. We were in a rush that evening to make a show.

2026-05-26 via Nuitee
G
gullu extended_group us
5
2026-05-25 via Nuitee
Y
YILDIRIM couple qa
7
Great location and friendly staff, but poor sound insulation and ongoing elevator issues made the stay less comfortable
Pros:

The location is right in the middle of everything, which is a major advantage. But if noise is a problem for you, this is probably not the right place. The sound insulation was not particularly good. We stayed on the 23rd floor (the hotel has 26 floors), and outside noise was still noticeable.

On the positive side, the staff were friendly and helpful throughout the stay. Overall, I would rate the hotel around 7 or 8 out of 10.

Cons:

Everything was generally as expected. In terms of price/performance, I would say it was acceptable. However, during 3 out of our 4-day stay, only one elevator was working — and it was only the elevator going from the ground floor to the lobby level. I’m honestly not sure whether that situation is even legal for a hotel of this size.

2026-05-25 via Nuitee
B
Burcin solo_traveller tr
10
Excellent location
Pros:

The beds were very comfortable and the location was perfect.

2026-05-25 via Nuitee
D
Diane family_with_children gb
10
Absolutely loved it!
Pros:

Everything! Location was good for the hustle and bustle, the staff went above and beyond and nothing was a bother to them. The y were very informative and were never too busy to answer any questions we had. They always greeted us with a smile and very welcoming, will 100% be coming back here.

2026-05-25 via Nuitee
K
Kevin solo_traveller us
5
Pros:

Times square

Cons:

The hotel is old

2026-05-24 via Nuitee
F
Fi extended_group au
7
Great views and location but service was average
Pros:

Balcony view amazing
Close to everything walking distance
to theatre/shopping/attractions

Cons:

Staff attending to issues was poor
Great room hanging space limited for towels/clothes
Only powder milk struggled to get real milk for tea

2026-05-24 via Nuitee
M
Manfred family_with_children at
8
Gute Location in zentraler Lage
Pros:

Lage des Hotels, Personal-Freundlichkeit an Rezeption, Zimmergröße, Minimarkt und tlw. Getränke-Automaten am Gang, Bar mit Blick auf Times-Square

Cons:

Sauberkeit der Zimmer - Reinigung jeden Tag, aber man kann tlw. die Haare der vorherigen Gäste selbst nach einer Woche am Boden im Bad noch immer sehen

2026-05-24 via Nuitee
C
Carlo extended_group it
5
2026-05-24 via Nuitee
A
Ahmet Burtay family_with_children tr
10
2026-05-24 via Nuitee
D
Daniel family_with_children br
6
2026-05-24 via Nuitee
C
Christopher solo_traveller us
10
Perfect NYC experience at the perfect hotel
Pros:

Location ! Theater, fabulous restaurants, famous bars, massive shopping, Rockefeller Center, everything a sort walk away. The Staff was amazing! Room was perfect with a large modern bathroom! This hotel is on Times Square which is exceptionally noisy 24/7 but we heard barely anything from our room and the black out curtains cut all the bright lights. The lobby bar was amazing- what a photo op! Great drinks and snacks- very NYC!

Cons:

We loved everything!

2026-05-24 via Nuitee
solo_traveller zm
8
Great location, friendly staff, offered a great first experience to New York overall!!
Pros:

The staff were really friendly and took the time to help and support with any kind information including support to outside services. Very helpful staff

Cons:

The breakfast was super expensive, offering the same variety everyday. Could be cheaper to get breakfast outside the hotel.

2026-05-24 via Nuitee
M
Michael couple us
4
Over priced for the room
Pros:

The scenery

Cons:

Breakfast

2026-05-23 via Nuitee