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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Room service
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Business center
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Heating
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Family rooms
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Pets allowed
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Express check-in/check-out
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Designated smoking area
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Vending machine - drinks
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Vending machine - snacks
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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First aid kit available
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
Review Highlights
Categories
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Property Description
Close to Nature
Located just 2 miles from the Great Smoky Mountains National Park, the Tennessee hotel offers a serene escape for nature lovers.
Comfort and Convenience
Each room is equipped with a 42-inch flat-screen TV, microwave, and refrigerator, ensuring a comfortable stay. Guests can also enjoy the seasonal outdoor pool and free WiFi, along with a daily hot breakfast buffet.
Business and Leisure
With access to a business center, fax, and photocopying facilities, the hotel caters to both business and leisure travelers. The 24-hour reception ensures assistance whenever needed.
Experience the beauty of the Smoky Mountains while enjoying the comfort and convenience of Best Western Cades Cove Inn. Book now for a memorable stay!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 15 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Property Accessibility
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: No
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: No
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: Yes
- Room Knock Sign: Yes
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Chair: Mobile
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: Yes
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
arrived to find the room we picked didn't allow pets in the room. We would not have stayed there. the front desk person was rude and refused to help with cancellation. We had to drive around and find another hotel. She claimed they didn't even have a room we could get with our pet
Location is superior-
The pool is no longer there!
Great Breakfast and very nice upgraded facility.
No pool
DO NOT STAY HERE. We woke up in the middle of the night to find the floors soaking wet and disgusting. My wife slipped and nearly fell. We had to lay down towels just to avoid injury.
The manager told us the AC had to be set to a frigid 65–68°F to keep the floors from “sweating,” and offered us an extra blanket so we wouldn’t be cold. That was their solution.
We immediately left the hotel and cancelled the rest of our stay. Best Western still billed us for that horrid, sleepless night.
The building was dated, but the biggest problem was the complete lack of a coffee pot and the staff was not friendly.
Absolutely horrible experience. Had to walk through so much smoke to get to the room checking in late at night. Realized in the morning how much black mold was in the room. Then, when trying to get breakfast, was illegally denied because my service animal was with me. Never stay here. What a horrible experience. I will be filing a complaint with the ADA since it is illegal to deny service to a disabled person with a service animal.
Very enjoyable experience for us. Clean, friendly and great location. Staff called to let me know I forgot my glasses.
Can't think of anything.
The food or blood splatter on the wall. The random insects in the room, the mold around the shower. The broken bathroom sink drain. Cigarette butts on the grounds. They should charge $40 for smokers, my dog is a lot cleaner
$40 pet fee. Rude staff and/or manager. Not sure what country they were from but they clearly despise white Americans. A staff member in a turbin hovered over me at breakfast, I felt like a teenager going into a liquor store with the mgr expecting me to steal something
לא ניקו את החדר!
over all everything ------GOOD !
Location is easy to get in and parking was never an issue. Fast check in. Mini Fridge in room. Had Breakfast until 10am.
We had ants and small flies that would appear. Beds felt small and pillows didnt seem standard size but rather euro square. Im not sure what the usual housekeeping policy is but it was frustrating that no one came in and assessed or swapped towels, trash or tidying was ever done. Housekeeping staff told me if I had any trash just to throw away in outside can. We arent messy and kept room neat but small cans didnt hold.much and we ran out of things. Breakfast attendant stands in area and has a firm shut down at 10am and kinda stared us down, felt awkward. No one was present at desk at checkout. Some nitpicking but I think its a bare minimum experience.
Close To Everything
Great
Well maintained and very comfortable bed which was a plus
Bathroom could have been upgraded a little. But was clean which is most important
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