Holiday Inn Express & Suites Wilmington-University Center by IHG

Hotels
•
Holiday Inn Express
7.5 (336 reviews)
160 Van Campen Boulevard , Wilmington , US
+1 910-392-3227

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Good breakfast
Good location (near university)
Clean rooms reported by many guests
Secure/feels safe
Spacious/newly furnished rooms reported
24/7 lobby coffee and good breakfast offerings
Adjustable AC
Cons:
Reports of strong odors, mold and urine smell in some rooms
Ants coming from air conditioning vent
Hot water issues / lukewarm showers reported
Maintenance problems (broken TV, pancake machine) and occasional absent staff
Refund/booking issues (guests denied refunds or denied stay)
No in-room coffee maker in some rooms
Bathroom aging / poor lighting for tasks like makeup
Noise and construction/parking access difficulties

Categories

Cleanliness
5
Mixed but concerning: several guests reported strong odors, mold/black mold, urine smell, ants in vents and generally unclean rooms, though others described rooms as clean and beds comfortable.
Service
9
Generally excellent: many mentions of friendly, helpful and responsive staff; a few isolated reports of staff/maintenance not being present or slow, but overall service was a strong positive across reviews.
Location
8.5
Frequently praised: near the university and convenient for many guests; a few notes about difficult access or construction/parking issues but location is overall a strong point.
Room Quality
7
Mixed: comfortable beds and some newly furnished, spacious rooms reported, but others noted old bathrooms, poor bathroom lighting, TV or fixture failures and occasional unpleasant smells.
Amenities
7
Average: positives include 24/7 lobby coffee, ice bucket bags, adjustable AC and generally well-stocked bathrooms; negatives include no in-room coffee maker for some, a broken pancake machine and sporadic maintenance gaps.
Value for Money
8
Generally positive: several guests said it was a great value and liked the price; offset by a few significant issues around denied refunds/booking problems that hurt perceived value for affected guests.
Food and Beverage
8
Mostly positive: many praise the breakfast (including specific mentions of good jams and decent variety); occasional negative mentions such as a broken pancake machine and cold/poorly-staffed service.
Overall Experience
7.5
Mixed overall: numerous guests reported very positive stays and would return, while a minority experienced severe problems (dirty rooms, smells, refund/booking issues). The aggregate experience balances to the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Convenient Location near University

Less than a 5-minute drive from the University of North Carolina at Wilmington, the Holiday Inn Express Hotel & Suites Wilmington offers a prime location for visitors.

Relaxing Amenities

Guests can enjoy an outdoor swimming pool, a fitness center, and free Wi-Fi during their stay. The daily continental breakfast with a variety of hot and cold items adds to the relaxing experience.

Nearby Attractions

Situated less than 15 minutes from Wrightsville Beach and Mayfaire Town Center, guests have easy access to popular local destinations. Cape Fear Country Club is also just a short 10-minute drive away.

Book your stay at the Holiday Inn Express Hotel & Suites Wilmington for a convenient and relaxing experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that rollaway beds are offered in select room types at the property. Please contact the property directly for additional information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Jun 3, 2026 until Wed, Sep 30, 2026
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ILM

Location

Guest Reviews

7.5
Based on 336 reviews
Cleanliness: 5
Service: 9
Location: 8.5
Room Quality: 7
Amenities: 7
Value for Money: 8
Food and Beverage: 8
Overall Experience: 7.5
N
Nykia • solo_traveller • us
10
2026-10-31 • via Nuitee
J
Jennifer • couple • us
3
We left a day early at 4:06 pm and they would not refund us even a partial ..
Pros:

Bed was comfortable

2026-10-28 • via Nuitee
J
Jasmine • couple • us
5
Good stay met all my requirements,
Pros:

Great breakfast! Comfortable beds! Refreshing smell! Another good thing is when I had something wrong with my room they changed it immediately! Very friendly staff! They did an amazing job!

Cons:

Ants were coming out of my air conditioning vent. :(

2026-10-28 • via Nuitee
A
April • family_with_children • us
9
2026-10-24 • via Nuitee
A
Andrea • couple • us
10
Great stay
Pros:

Friendly helpful staff

Cons:

No complaints

2026-10-24 • via Nuitee
B
Belan • couple • us
7
Pros:

Nice

Cons:

Bathroom wall

2026-10-22 • via Nuitee
A
Angie0685 • family_with_children • us
10
Pros:

Everything!

Cons:

No coffee maker in room, BUT the fresh ground coffee makers in the lobbies are available 24/7.

2026-10-20 • via Nuitee
A
Andrea • solo_traveller • us
2
Awful
Pros:

The facility in general terribly maintained. Breakfast pancake machine didn’t work, staff not there. Sloppy cold.

Cons:

Water in shower not hot, Luke warm at best. Rooms smelled like urine. 2nd room asked for like sweat. Third room smell ok tv didn’t work. Needed to get manager to fix. Maintenance guy not there. Ugh. Worst hotel experience in USA ever.

2026-10-18 • via Nuitee
D
Darren • family_with_children • us
10
Pros:

Everything room bed location staff super clean

Cons:

I honestly can't think of anything perhaps the weather outside lol

2026-10-18 • via Nuitee
E
Eric • family_with_children • us
9
2026-10-15 • via Nuitee
R
Richard • couple • us
9
It was a great value for the amount of the stay
Pros:

We felt very secure. It was very near the university

2026-10-14 • via Nuitee
D
Diane • couple • us
10
It was nice and we'd stay there again if in the area
Pros:

The breakfast was good, staff were friendly and helpful, room was comfortable

Cons:

The lighting in the bathroom wasn't very good for doing makeup. The light was actually behind the mirror which didn't give off much light

2026-10-13 • via Nuitee
M
Marianne • couple • de
9
Sehr zu empfehlen
Pros:

Schönes Zimmer, neue Möbel, sehr geräumig. Bad auch groß. Prima Beleuchtung in Zimmer und Bad (indirekte Beleuchtung über dem Schrank f. nachts). Bett bequem, AC gut einstellbar. Frühstück: sehr gut. Besonders die Marmelade: keine dünne Konsistenz wie sonst in den kleinen Plastikbehältern sondern in großen Spendern. Umweltfreundlich !

2026-10-13 • via Nuitee
S
Smith • solo_traveller • us
10
HIE
Pros:

Staff was excellent. Loved the larger ice bucket bags!! Bed and pillows were comfortable. Decent breakfast.

Cons:

Nothing worth noting.

2026-10-11 • via Nuitee
M
Mariana • couple • us
9
2026-09-14 • via Nuitee
P
Petar • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-09-14 • via Nuitee
S
Stefan • extended_group • de
7
Für USA-Verhältnisse war's in Ordnung.
2026-09-13 • via Nuitee
L
Linsey • family_with_children • us
10
2026-09-13 • via Nuitee
R
Rosa • extended_group • us
10
Pros:

Buena experiencia, no uno ningún problema.

2026-09-12 • via Nuitee
K
Kimberly • couple • us
10
2026-09-09 • via Nuitee