Millennium Hotel Queenstown

Hotels
•
Millennium Hotels
8.3 (1964 reviews)
32 Frankton Road, Queenstown , Queenstown , nz

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable beds
Helpful staff
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
7.65
Room not cleaned adequately during stay; corridor smelled of smoke.
Service
9.15
Staff were welcoming and very helpful.
Location
9.15
Great location, close to town center.
Room Quality
8.15
Rooms were spacious and comfortable, but some dated decor.
Amenities
7.65
Missing some kitchen utensils, and the gym and restaurant showing signs of wear.
Value for Money
8.15
Price feels a bit high considering dated facilities.
Food and Beverage
8.35
Breakfast could be improved but overall food decent.
Overall Experience
8.15
Enjoyable stay with some areas needing attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:53

Property Description

Luxurious Accommodation and Dining
Millennium Hotel Queenstown boasts spacious rooms with elegant marble bathrooms. Indulge in modern New Zealand cuisine at the Observatory restaurant or unwind at the Club Bar.

Convenient Amenities
All rooms are air-conditioned with separate seating areas and writing desks. Guests are treated to complimentary bathroom amenities and can enjoy free WiFi throughout the hotel.

Prime Location for Adventure
Located centrally, the hotel provides easy access to Coronet Peak, Remarkables, and Cardrona Ski-fields. Immerse yourself in the beauty of Queenstown's surroundings during your stay at Millennium Hotel.

Important information:

Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash.

A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. An incidentals bond may be required. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival.

The guest will be charged a prepayment of the total price at the time of booking.

Parking is available for an additional charge (see Hotel Policies).

Guests under the age of 18 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs NZD 15 per day.

Location

Guest Reviews

8.3
Based on 1964 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 7.65
Value for Money: 8.15
Food and Beverage: 8.35
Overall Experience: 8.15
R
Reicoe • couple • nz
9
Excellent
Pros:

Room clean location good

Cons:

Tv wouldn’t work

2026-06-20 • via Nuitee
A
Alan • couple • nz
10
2026-06-20 • via Nuitee
T
Tania • couple • au
9
Comfortable nice accommodation
Pros:

The property is in good location, clean and comfortable. Bed was super comfortable and the room nice warm and cosy. Nice to arrive to a room with the heating already on. Staff member we dealt with was super friendly and helpful. Would definitely stay again.

Cons:

Nothing

2026-06-19 • via Nuitee
D
Daniel • solo_traveller • nz
10
2026-06-17 • via Nuitee
G
GWENDA • solo_traveller • au
9
Pros:

Central

Cons:

Long walk to room

2026-06-17 • via Nuitee
S
Sarah • extended_group • us
10
Amazing location and stay!
Pros:

Best bed I’ve ever slept in!

Cons:

N/A

2026-06-16 • via Nuitee
N
Nicole • couple • au
9
Pros:

The Millennium Hotel Queenstown was a great place to stay. The location is perfect—walking distance to town, but far enough out to easily find free parking nearby. The room was beautiful, and the amenities were well thought out. Staff were friendly from check-in to check-out, with excellent service throughout. We highly recommend this hotel and would happily stay again.

Cons:

Unfortunately, the bathroom was abit of a let down, as there was no exhaust fan, so it stayed quite damp after showers, including the floors, walls, and bench tops, requiring us to use towels, which didn’t feel very hygienic.

2026-06-16 • via Nuitee
Y
YOUNGHWAN • couple • nz
10
2026-06-16 • via Nuitee
R
Rohit • family_with_children • in
9
Pros:

Staff was very friendly and helpful.

Cons:

Parking issue.

2026-06-14 • via Nuitee
G
Grace Elizabeth • couple • nz
10
2026-06-08 • via Nuitee
P
Paulette • family_with_children • nz
9
Staff were wonderful
Pros:

Easy walk to and from town

2026-06-07 • via Nuitee
G
gaurav • family_with_children • nz
9
Nice hotel close to the city. Food at the hotel is not great. Good staff
Pros:

Nice room and location

Cons:

Food was not great.

2026-06-06 • via Nuitee
L
Lea • extended_group • nz
9
Modern facility with comfortable beds and excellent value.
Pros:

Great value for our family of 3 to stay in one room. While our stay was short we could not fault the accommodation.

Cons:

On a hill a 10 minute stroll from central Queenstown. Not a problem for me but not ideal if you have accessibility needs.

2026-06-05 • via Nuitee
J
Jingjing • couple • nz
9
Cons:

I hope the staff who cleaned my room can be more attentive at work in the future. One day，I sat down on the edge of the small round table when I sat down. I felt intense pain at that moment. So I checked the reason and found the half of the sofa was under the table.

2026-06-03 • via Nuitee
W
William • couple • au
10
2026-06-03 • via Nuitee
E
Evgeny • solo_traveller • nz
10
2026-06-02 • via Nuitee
P
Petrina • extended_group • nz
9
Overall great stay, Would stay again!
Pros:

Room lovely and clean. Great shower.

Cons:

Didn't like the square pillow on the bed - other than that very comfortable.
Would have been great to have water coolers one each floor to make filling water bottles easier!

2026-06-01 • via Nuitee
M
Maddison • family_with_children • nz
7
Overall we’re happy with our stay, just need to improve a few small things and it would be great
Pros:

Staff are incredibly helpful and polite. Very accomodating towards kids and reasonable with discounts etc.
We discovered our shower head was broken during the first shower, we told staff and it was fixed promptly.
Beds were very comfy (but bottom sheet needs to be bigger as the mattress was constantly exposed while lying in bed)
Cleanliness was great, bedrooms were serviced every day by staff. Also nicely renovated and cosy.
Spa and sauna were great! Kids loved it
Location was great, we had our own car so drove around but is easily walking distance to town.

Cons:

Buffet breakfast is average at best. Hot food is no good. Not worth the money. Didn’t bother with any other meals
Parking was an additional $15 per day.
Netflix wouldn’t cast to our TV but other apps worked.
No sink in our room (except the bathroom) despite having a jug, only had one small carton of milk in the fridge and that’s it.
Rooms have no sound proofing at all! You can hear everything from people in the corridors and above

2026-05-31 • via Nuitee
K
Kate • family_with_children • au
9
Comfortable and clean
Pros:

Great location and friendly staff

Cons:

Expensive parking

2026-05-31 • via Nuitee
N
Nikki • couple • us
9
Pros:

The beds were very comfortable and the staff was always friendly and very helpful with travel advice.

2026-05-30 • via Nuitee