Avon Old Farms Hotel

Hotels
8.3 (483 reviews)
279 Avon Mountain Road , Avon , US
+1 860-677-1651

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable beds
Good location
Friendly staff
Cons:
Cleanliness issues
Overpriced for quality

Categories

Cleanliness
7.3
Reports of dirty rooms and issues with cleanliness.
Service
9.8
Staff were friendly and provided good service.
Location
9.3
Convenient location, described positively.
Room Quality
8.3
Rooms were mostly comfortable, but some issues noted.
Amenities
7.8
Outdated amenities and concerns about cleanliness.
Value for Money
6.8
Perceived as overpriced with disappointing offerings.
Food and Beverage
8.3
Good breakfast, but issues with disposable cutlery.
Overall Experience
8.8
Mixed reviews leading to a fair overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:20

Property Description

Historic Country Charm Meets Modern Amenities

Blending historic country charm with modern amenities, Avon Old Farms Hotel offers a tranquil retreat on 20 lush acres.

Award-Winning Dining and Comfortable Accommodations

Guest rooms feature cozy 2 or 4-poster beds and plush feather-top mattresses. Indulge in delicious meals at the on-site Season Restaurant and Tap Room.

Relaxing Retreat with On-Site Activities

Enjoy gardens, a wooden bridge, and a stream on the property. Take advantage of free Wi-Fi, a 24-hour fitness centre, and a spacious outdoor pool.

Experience the perfect blend of relaxation and adventure at Avon Old Farms Hotel. Book your stay now for a memorable getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 483 reviews
Cleanliness: 7.3
Service: 9.8
Location: 9.3
Room Quality: 8.3
Amenities: 7.8
Value for Money: 6.8
Food and Beverage: 8.3
Overall Experience: 8.8
D
diana • couple • us
2
Bad enough to not go back
Pros:

Parking is easy. They have hot water and coffee 24hrs.

Cons:

As returning guests—this being our third visit—we were deeply disappointed by the experience, and we will not be returning.
During our stay, we encountered several significant issues:
- Front Desk Experience: Upon checking in around 10:00 PM, we were greeted with a very unprofessional and unwelcoming attitude by the front desk staff, particularly a female staff member with curly blonde hair who seemed bothered by our late arrival.
- Lost and Found Handling: I left my pajamas in the room and called the next morning. I was assured the staff would look into it, but when I followed up two days later, no one had any record of my inquiry.
- Cleanliness and Maintenance: We observed dog poop in the hallway, as well as dirty tables and crumbs on the chairs in the restaurant. Additionally, the bathroom fan was extremely loud, and the shower curtain setup caused water to flood the bathroom floor during every shower. The toilet was not very clean. Housekeeping tried to enter our room 1 hour before our check out time, we were in the room.
It was hard to watch tv in our room due to the fact that it is placed at an angle that it doesn't make sense if you are in bed.
-We noticed the sagging/dipping of the mattress when you lay down, it is worse in the morning after you have been laying down for hours.
Overall, the atmosphere felt purely transactional rather than hospitable. Due to these ongoing issues, we will be taking our business to another hotel in the area for future visits.

2026-10-28 • via Nuitee
L
Linda • couple • us
8
Cons:

The bathroom fan was way too loud

2026-10-24 • via Nuitee
J
Jennifer • couple • us
10
2026-10-23 • via Nuitee
T
Toops • solo_traveller • us
9
Pros:

Amazing comfortable beds and bath.

Cons:

Traffic on Avon mountain.

2026-10-14 • via Nuitee
L
Lydia • solo_traveller • us
10
Pros:

Stunning hotel, the photos don't do it justice. We found the location convenient for our trip and the town was so charming.

2026-10-13 • via Nuitee
T
Tracy • solo_traveller • us
10
2026-10-12 • via Nuitee
T
Tina • solo_traveller • us
9
Classic hotel, comfortable
Pros:

Classic, rustic, game room

Cons:

N/A

2026-10-12 • via Nuitee
K
Kathy • solo_traveller • us
7
Cons:

I was give 301, the farthest away from the front desk. The walk was awful. I am handicapped. This time I paid $59extra to get a handicapped room. I wish I had known it was so huge and difficult to get around.

2026-10-12 • via Nuitee
J
Jiance • couple • us
6
Pros:

The property is nice and comes with good amenities if you are interested.

Cons:

I booked the luxury deluxe king room, which we paid extra to get a garden view in the fall. When I arrived, I realized that my view is facing the parking lot. I called the front desk and they told me they don’t even have a garden. When I told them this was listed on the website, they simply said they don’t know what happened.

2026-10-10 • via Nuitee
A
Arilim28 • solo_traveller • us
10
2026-10-10 • via Nuitee
J
Jiabin • couple • us
9
2026-10-07 • via Nuitee
L
Len • solo_traveller • us
9
2026-09-14 • via Nuitee
M
Maria • family_with_children • us
5
Pros:

Smells terrible in the room from wall ac

Cons:

Smells terrible from wall ac

2026-09-13 • via Nuitee
S
Sarah • solo_traveller • us
7
Nice design, rooms need an upgrade
Pros:

It’s thoughtfully designed and pleasant to be in. Love the self serve espresso and the food is good.

Cons:

My room was musty and damp and the ac unit was really loud. All the rooms feel in need of overhaul.

2026-08-29 • via Nuitee
M
Michael • couple • us
10
2026-08-28 • via Nuitee
T
Tracy • couple • us
8
Beautiful hotel and grounds. Great breakfast. The food at the restaurant was overpriced.
Cons:

The first room we had smelled like mildew. We asked for another and it also smelled but not as bad.

2026-08-21 • via Nuitee
C
Connie • couple • us
1
Disappointing
Cons:

Booked what we thought was the hotel section but when we arrived we were given a room in the "motel" section (outdoor entrance to room). Old AC hanging out of window, peeled paint on door, musty smell in room. We had just spent money there as part of a wedding (Rehearsal dinner, Rooms, etc). When I asked for a room in the Hotel, the response was smug and was asked, "what do you want me to do, we have no rooms". What happened to the hospitality training/mindset. There were rooms as I checked in early. Why was I given this room and not someone who checked in later. Their attitude said to me that we don't need your business as we are busy and doing well without you. Someday you may need my business.

2026-08-20 • via Nuitee
P
Paola • couple • it
9
2026-08-16 • via Nuitee
J
Jessica • family_with_children • us
10
Don't hesitate to book!
Pros:

This is a great hotel esp when traveling with families.
The outdoor pool area is beautiful and has a wonderful combination of sun and shade!
My 11 y/o even found a basketball hoop/ balls in the rear parking lot.
Gardens, a creek and wooded areas all around to explore.
A great value with an included hot breakfast every morning and free parking!
Just outside West Hartford!

Cons:

a step stool in bathroom for little kids

2026-08-13 • via Nuitee
E
Eileen • solo_traveller • us
8
2026-08-11 • via Nuitee