Medicine Hat Lodge, Trademark Collection by Wyndham

Hotels
•
Trademark
7 (1259 reviews)
1051 Ross Glen Drive SE , Medicine Hat , CA
+1 403-529-2222

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Staff was nice
Clean rooms
Cons:
Bed bugs
Old hotel
Not enough amenities

Categories

Cleanliness
6.58
Several reviews mentioned cleanliness issues, such as outdated rooms and bed bugs.
Service
8.05
Front desk staff were described positively, but some noted rudeness from housekeeping.
Location
8.59
Location was frequently praised for convenience and accessibility.
Room Quality
6.54
Rooms were described as outdated and basic, with specific mentions of issues like a broken shower.
Amenities
6.07
Many complaints regarding the pool, hot tub not working, and overall amenities were lacking.
Value for Money
6.53
High prices were mentioned, especially considering the quality of the hotel.
Food and Beverage
6.58
Breakfast was noted as not very good, impacting the overall dining experience.
Overall Experience
7.05
Mixed experiences, with some positive feedback but significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:21

Property Description

Luxurious Amenities and Entertainment

This resort, located across from the Medicine Hat Mall, offers a range of upscale amenities including a luxury spa, waterpark, and casino. Guests can indulge in relaxation at the on-site spa, enjoy thrilling waterpark rides, and try their luck at the casino, all within the premises.

Dining Options for Every Palate

With options like the Redwood Steakhouse and Bar, Elements Entertainment Lounge, and The Lodge Eatalian Kitchen, guests can savor a variety of culinary delights in a casual yet elegant setting. From specialty drinks to gourmet meals, there's something to please every palate.

Comfortable and Well-Equipped Accommodations

Each room at the Medicine Hat Lodge features modern comforts such as flat-screen TVs, free WiFi, a refrigerator, and cable TV. The spacious bathrooms with dual vanity sinks and the convenience of a coffee maker ensure a comfortable stay for all guests.

Experience luxury, entertainment, and comfort at the Medicine Hat Lodge Resort - book your stay now for an unforgettable getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YXH

Location

Guest Reviews

7
Based on 1259 reviews
Cleanliness: 6.58
Service: 8.05
Location: 8.59
Room Quality: 6.54
Amenities: 6.07
Value for Money: 6.53
Food and Beverage: 6.58
Overall Experience: 7.05
G
Groves • solo_traveller • ca
8
Pros:

Great stay

2026-08-29 • via Nuitee
M
Mariana • solo_traveller • ua
9
2026-08-29 • via Nuitee
A
Azurmendi Lasa • solo_traveller • es
9
2026-08-28 • via Nuitee
R
Rob • solo_traveller • ca
9
2026-08-28 • via Nuitee
L
Lawrence • solo_traveller • ca
9
2026-08-28 • via Nuitee
M
Mary • family_with_children • ca
10
2026-08-28 • via Nuitee
T
Thomas • couple • ca
7
2026-08-28 • via Nuitee
K
Kathy • family_with_children • ca
5
2026-08-28 • via Nuitee
K
Katie • family_with_children • ca
7
Pros:

Great value for money. Breakfast was yum. Happy with indoor pool and slide. Room had extras like bigger fridge and small cooking options.

Cons:

Curtains were old and broken so had to put chairs on the window to block out night and morning light.

2026-08-27 • via Nuitee
D
david • couple • ca
8
Good impresion
Pros:

Very good

2026-08-26 • via Nuitee
L
Leopold • solo_traveller • at
5
2026-08-26 • via Nuitee
M
Michael E • solo_traveller • do
8
2026-08-26 • via Nuitee
C
Coben • solo_traveller • ca
5
Drab and dated
Pros:

Great location, friendly staff,clean bed.

Cons:

Showing its age in desperate need of renovation.

2026-08-25 • via Nuitee
D
Darcy • solo_traveller • ca
10
Pros:

Hayden in the bar is an amazing waitress

2026-08-25 • via Nuitee
C
Charlotte • solo_traveller • ca
8
2026-08-25 • via Nuitee
W
Warren • family_with_children • ca
4
Will not be going back
Pros:

The waterslides where fun. But there wasn't a hot tub.

Cons:

The price I booked the room for I paid $100 higher than and the page that confirmed it just changed to check out time. Also I wanted to pay with my debit card but they already took payment off my credit card.

2026-08-24 • via Nuitee
C
Connor • couple • ca
10
2026-08-24 • via Nuitee
S
Susanne • couple • ca
1
We found the room loud, dirty, dingy and dated.
Pros:

Nothing

Cons:

Dated. Dirty. Smelly. Dingy.

2026-08-24 • via Nuitee
F
Flo • couple • ca
5
Expected better service for the price. Very much overpriced for the service we experienced.
Pros:

Conveniently located.

Cons:

No change of towels.
No coffee replaced for second morning.

2026-08-23 • via Nuitee
P
Patricia • couple • ca
7
2026-08-23 • via Nuitee