Hotel Lungarno - Lungarno Collection

Hotels
9.6 (752 reviews)
Borgo San Jacopo 14 , Florence , IT

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Exceptional Service
Beautiful Location
Elegant Rooms
Great Food

Categories

Cleanliness
9.41
The hotel is described as impeccably clean and elegant.
Service
9.99
Staff described as exceptional, accommodating, and genuinely caring.
Location
9.92
Perfectly located away from the hustle but within easy walking distance.
Room Quality
9.37
Rooms are elegant and comfortable with gorgeous views.
Amenities
9.4
Toiletries are Ferragamo; the hotel has a beautiful design.
Value for Money
9.36
Overall experience justified the cost based on the quality of stay.
Food and Beverage
9.41
Excellent food mentioned directly in reviews.
Overall Experience
9.98
Memorable and exceptional stays shared by multiple reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:30

Property Description

Luxurious Riverside Setting
Hotel Lungarno, nestled along the Arno river with stunning views of Ponte Vecchio, offers a unique stay in Florence.

Art and Elegance
Adorned with original modern art and 20th-century masterpieces, including works by Picasso and Cocteau, the hotel exudes sophistication and culture.

Culinary Excellence
Indulge in gourmet delights at the Michelin-starred Borgo San Jacopo restaurant or sip on cocktails at the renowned Picteau Lounge Bar.

Experience the epitome of luxury and culture at Hotel Lungarno. Book now for an unforgettable stay in the heart of Florence.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Location

Property Video

Guest Reviews

9.6
Based on 752 reviews
Cleanliness: 9.41
Service: 9.99
Location: 9.92
Room Quality: 9.37
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 9.98
R
Reis Silva Aragão • couple • br
10
Maravilhoso
Pros:

Tudo!

Cons:

Gostei de tudo

2026-09-01 • via Nuitee
Y
YI • couple • cn
9
睡在中世纪的古建筑里,享受现代酒店文化和亲切的服务,很满意。
Pros:

早餐很好,精致。位置当然很好。感谢酒店给我们了河景房间,这是非常美妙的感受,每天早晚都能拍到清晨和晚霞映照下的老桥,晚上打开窗还能听到老桥上传来的音乐声。总经理Mr. Guido Balestra忙碌的身影每天都会出现在酒店里,早餐时刻一定会来和所有客人打招呼,让人印象深刻。

Cons:

客房内的网速不太稳定,可能是建筑太古老了。

2026-08-30 • via Nuitee
C
Camilo Javier • solo_traveller • us
10
2026-08-30 • via Nuitee
K
K5228DZtracye • Family • South Africa
10
Holiday
Pros:

Hotel Lungarno is an absolute gem of a hotel in the middle of beautiful Florence.
All the staff are incredible and the service is impeccable.
We stayed in the river view suit which was really beautiful and our 3 kids stayed in 2 entry level rooms which were great.
The rooms were exceptionally clean and our room was very spacious with an incredibly massive shower.
The rooms were all elegantly styled and had impeccable finishes.
When we checked into the hotel we mentioned that we had been battling to book tickets to the must see museums etc in Florence and we were told that they would ask the concierge to assist us.
So a special mention has to be made for Lorenzo, the concierge.
Within the hour, Lorenzo had made contact with us and had all our tickets booked.
He was an absolute delight in advising us in where to book for dinners and booked us into an amazing restaurant, 5 min walk from the hotel.
He made us feel completely at home and was always interested in our days excursions, always adding a bit of information about certain places we had visited and where we could go next.
We highly recommend this hotel to any traveller who wants to feel spoilt.

2026-08-28 • via Tripadvisor
E
E9877VFjoaom • Family
10
An exceptional stay in Florence
Pros:

Our stay at Hotel Lungarno was truly outstanding and one of the highlights of our time in Florence.

The hotel itself is beautiful, elegant and extremely comfortable, with an exceptional location on the Arno, just steps from Ponte Vecchio and within easy walking distance of everything we wanted to see in the city. Our room was wonderful — very comfortable, beautifully appointed and with a fantastic view that made coming back to the hotel after a day in Florence a pleasure in itself.

What really sets Hotel Lungarno apart, however, is its team. From the moment we arrived, everyone we encountered was remarkably kind, attentive and genuinely welcoming. The service was impeccable throughout our stay, but always warm and natural rather than formal or intrusive. Every request was handled with great care and efficiency, and the entire team seemed genuinely interested in making our stay as enjoyable as possible.

We particularly appreciated their flexibility and willingness to help when our daughter unexpectedly joined us during the trip. They went out of their way to find a solution so that the three of us could stay comfortably together, which meant a great deal to us and perfectly reflects the level of hospitality we experienced throughout our stay.

The atmosphere of the hotel, the comfort of the room, the extraordinary location and, above all, the kindness and professionalism of the staff made Hotel Lungarno feel very special.

We left Florence with wonderful memories, and Hotel Lungarno was certainly part of them. It is the kind of hotel you are genuinely sorry to leave — and one we would return to without hesitation.

Thank you to the entire Lungarno team for making our stay so memorable.

2026-08-28 • via Tripadvisor
M
MeAgain8 • Couples
10
Perfect Florence Hotel
Pros:

We spent 4 glorious nights at Hotel Lungarno late August. The location is perfectly situated on the Arno river a minute walk from the Ponte Vecchio.

We were so pleased to be upgraded to a large River view suite which was beautifully appointed, quiet and cool.

We loved enjoying happy hour cocktails at the river side bar (seating priority given to hotel guests).

We also enjoyed our dinner at their Michelin star restaurant, Al Borgo San Jacopo. Menu was "prix fixe" with flexibility.

Most of all, as a former HR executive in the boutique hotel industry, I found the staff at Hotel Lungarno extremely friendly, helpful and well trained.

Thank you for a wonderful and memorable stay!

2026-08-27 • via Tripadvisor
A
A7390PJbethg • Family
10
Our stay in Florence
Pros:

Was wonderful- very helpful staff, especially Roberto

2026-08-27 • via Tripadvisor
F
FlorianH1296 • Couples • Los Angeles, California
10
Excellent stay in Florence near attractions
Pros:

Great location incl. views of the river. Old school luxury vibe with modern touches. Very friendly and attentive service (thank you Vinicio for making our departure so pleasant).

2026-08-27 • via Tripadvisor
H
H985ASsandral • Couples
10
AWESOME!!
Pros:

Truly enjoyed this Amazing Hotel! You will love it! The views are Spectacular!

2026-08-27 • via Tripadvisor
J
Joao • family_with_children • br
10
Pros:

È tão bem localizado no centro histórico que apresenta certa dificuldade para chegar de carro.

2026-08-27 • via Nuitee
7
713debbieg • Couples • Edinburgh, Scotland
10
Fabulous experience
Pros:

We were so lucky to spend 4 nights in this wonderful hotel, with the added benefit of a balcony to enjoy the scenic view from the hotel.
The room (209) was stunning, and staff were exceptional

2026-08-26 • via Tripadvisor
A
Arif • couple • ae
9
Cons:

I was charged more than what was advertised to me on Booking.com

2026-08-26 • via Nuitee
W
wackadoodles • Couples • San Jose, California
10
★★★★★ Warmth and Elegance from the Moment We Arrived*
Pros:

From the second our driver picked us up at Santa Maria Novella station, we knew this stay was going to be special. The transfer was smooth and comfortable, but it was the check-in experience that truly set the tone for our entire trip. We were welcomed with genuine smiles and such warmth that it immediately felt less like checking into a hotel and more like being welcomed into someone's home.

The staff at Hotel Lungarno were nothing short of amazing throughout our stay. Every interaction, whether at the front desk, in the restaurant, or just passing in the hallway, was met with attentiveness and a level of hospitality that's hard to find. Nothing was ever too much trouble, and it was clear the team genuinely cares about making guests feel special.

And then there's the location which simply is unbeatable. Right on the Arno with views of Ponte Vecchio, you're steps away from everything Florence has to offer, yet the hotel itself feels like a peaceful retreat from the bustling streets.

Between the impeccable service and that incredible riverside setting, Hotel Lungarno exceeded every expectation. We're already looking forward to our next stay!

2026-08-25 • via Tripadvisor
E
eliasnK5032AT • Family
10
Incredible Experience
Pros:

Our stay was magnificent. We staying throughout Italy for the last two weeks and this was by far the best hotel and the most incredible experience.

2026-08-24 • via Tripadvisor
R
R2854IFstephanies • Family
10
Belal
Pros:

He helped our family have the best stay during our trip. The team was very attentive and proactively anticipated our needs. This was the best service we experienced throughout Italy.

2026-08-21 • via Tripadvisor
B
billcW7701ET • Friends getaway • Greenville, North Carolina
10
Simply Perfecto!
Pros:

Simply perfecto! Beautiful rooms, superb comfort, and world-class service at Hotel Lungarno. Thank you to the wonderful team for an unforgettable stay!

2026-08-21 • via Tripadvisor
K
kellymQ2831QI • Family
10
The perfect luxury stay in Florence with a toddler!
Pros:

We loved every second of our stay at Hotel Lungarno! The hotel is beautiful and effortlessly elegant, and the location truly can’t be beat for exploring Florence. Our room was incredibly comfortable, and the entire staff was warm, attentive, and went above and beyond throughout our stay.

We were traveling with our 15-month-old, and they made everything feel so easy—thoughtful, accommodating, and genuinely welcoming to families while still feeling like a luxurious, sophisticated hotel. We felt so well taken care of from the moment we arrived. An absolutely wonderful stay, and we would come back in a heartbeat!

2026-08-21 • via Tripadvisor
E
E9613QZeriks • Couples • Palm Springs, Greater Palm Springs, California
10
New favorite hotel
Pros:

We have been fans of the Lungarno Collection for many years and now have a new favorite with Hotel Lungarno. The hotel has a beautiful location along the Arno River. The “Studio Suite River View” was an elegantly appointed and comfortable room, with a small balcony offering lovely views.

We enjoyed the artwork throughout the property. The hotel has a quiet and serene atmosphere, which is a welcome experience after a busy day exploring the city. The Picteau Bistrot & Bar (fantastic aperitivo) is the perfect place to relax and take in the views during our 5-day stay. Cannot wait to return.

2026-08-19 • via Tripadvisor
L
lynnesF6355KN • Family
10
Six star experience & Accomodations - Incredible Value!
Pros:

Unbelievable hotel, design, rooms, lounge, and service. Five star experience at a 4 star price. Marble bathrooms (even the baseboards were marble!) , incredible housekeeping service - coiled phone cords, water always refreshed, you name it. Will recommend to anyone going. Couldn’t have asked for more at an incredible price.

2026-08-19 • via Tripadvisor
K
kabelom482 • Couples
10
Best Ho(me)tel in Florence
Pros:

Absolutely amazing, perfect location with beautiful views. The service is exceptional. A special thank you to Bilal for capturing unforgettable moments! Thank you for creating such memorable moments. Our future home in Florence.

2026-08-18 • via Tripadvisor