Hotel Lungarno - Lungarno Collection

Hotels
9.6 (729 reviews)
Borgo San Jacopo 14 , Florence , it

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Exceptional Service
Beautiful Location
Elegant Rooms
Great Food

Categories

Cleanliness
9.41
The hotel is described as impeccably clean and elegant.
Service
9.99
Staff described as exceptional, accommodating, and genuinely caring.
Location
9.92
Perfectly located away from the hustle but within easy walking distance.
Room Quality
9.37
Rooms are elegant and comfortable with gorgeous views.
Amenities
9.4
Toiletries are Ferragamo; the hotel has a beautiful design.
Value for Money
9.36
Overall experience justified the cost based on the quality of stay.
Food and Beverage
9.41
Excellent food mentioned directly in reviews.
Overall Experience
9.98
Memorable and exceptional stays shared by multiple reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:30

Property Description

Luxurious Riverside Setting
Hotel Lungarno, nestled along the Arno river with stunning views of Ponte Vecchio, offers a unique stay in Florence.

Art and Elegance
Adorned with original modern art and 20th-century masterpieces, including works by Picasso and Cocteau, the hotel exudes sophistication and culture.

Culinary Excellence
Indulge in gourmet delights at the Michelin-starred Borgo San Jacopo restaurant or sip on cocktails at the renowned Picteau Lounge Bar.

Experience the epitome of luxury and culture at Hotel Lungarno. Book now for an unforgettable stay in the heart of Florence.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Location

Property Video

Guest Reviews

9.6
Based on 729 reviews
Cleanliness: 9.41
Service: 9.99
Location: 9.92
Room Quality: 9.37
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 9.98
C
Carly couple us
10
Pros:

Beautiful, clean, amazing location and so quiet for how central it was. The continental breakfast was fantastic, the rooms were lovely and the staff were incredibly kind helpful and accommodating!!! Imran and Michol were helpful every step of the way

Anything you need or want, the staff was on their game. We were genuinely sad to leave.

Cons:

It is peak summer so understandable, but rooms could run a little warm

2026-08-14 via Nuitee
5
557zaidr Solo travel
10
Best hotel in Florence
Pros:

Amazing hotel. Service, location, great value. Would definitely come again. Special thanks to Bilal in the concierge team for always helping us.

2026-08-08 via Tripadvisor
A
aminamU7198FJ Couples
10
Absolutely must stay - hidden gem
Pros:

Incredible experience, amazing service especially from Imran Pathan, Angelo, Lorenzo, and Lina. The food, ambience, hospitality was 5 star. The location is perfect and walking distance from everything. Luxurious hotel with beautiful art. Will absolutely stay here again when we visit Florence!

2026-08-06 via Tripadvisor
P
P3498CQtiagoc Couples
10
Best place to stay in Florence
Pros:

James better than bond
Amazing experience, amazing assistance and I deeply recommend hotel Lungarno to visit Florence and all Tuscany

2026-08-06 via Tripadvisor
A
Ali couple sa
10
2026-08-05 via Nuitee
D
D6462RJmelissac Family
10
Hotel Lungarno was exceptional.
Pros:

Hotel Lungarno is beautiful hotel with exceptional service, I would like to recognize Belal. He was very helpful and kind. I will recommend this hotel to friends and family.

2026-08-04 via Tripadvisor
C
Courtney family_with_children us
10
2026-08-03 via Nuitee
4
489soniaj Couples
10
Luxury and proximity
Pros:

If you want to feel pampered, stay here. Right in the heart of town, close enough to walk everywhere but just off the beaten path, this hotel is an oasis in a bustling city. The staff will make you feel like royalty. The beds are comfortable, the rooms spacious and luxurious. The bathroom is beautiful, good water pressure, lively towels. The elevators are quite tiny but very functional. Breakfast is a veritable feast with fresh made pastries, meats, cheeses, eggs, yogurts and the most delightful cappuccino. The concierge was so helpful arranging things for us before we arrived, setting us up with a wonderful private tour guide for the city and the Uffizi. There are sometimes free tours of the Ferragamo private rooms so pay attention for those. There are self serve and full service laundry across the street if you need. Highly recommend this hotel!

2026-08-01 via Tripadvisor
5
532akmaralk Family
10
Beyond our expectations
Pros:

Our stay at Hotel Lungarno was unforgettable.

We arrived to discover that our Booking.com reservation had been cancelled, and we expected our holiday to begin with disappointment. Instead, the hotel honored our original rate, even though prices had already increased significantly. That level of professionalism and generosity impressed us from the very beginning.

A special thank you to Mr. Guido, General Manager, Robertos, Concierge, and Medi, Guest Relations Manager. Their kindness, professionalism, and genuine care made us feel truly welcome.

We loved our beautiful room in the historic 12th-century tower, and every restaurant in the hotel was excellent. As an incredibly thoughtful gesture, the hotel even complimentary covered our restaurant charges at checkout simply to ensure we left with wonderful memories.

Luxury is defined by people, not just beautiful buildings. Hotel Lungarno is a perfect example of true hospitality.

We can’t wait to return.

2026-07-29 via Tripadvisor
Q
Q7283XVricardol Couples
10
Great stay
Pros:

A wonderful hotel with beautiful accommodations and a great atmosphere.
The staff provided exceptional service and made us feel genuinely welcome throughout our stay.

2026-07-29 via Tripadvisor
X
X8578DHalisonw Family
10
Ti voglia bene Hotel Lungarno!
Pros:

Hotel Lungarno is a gorgeous hotel! The location is perfect -- right on the Arno with a wonderful view. There is a restaurant on the water's edge and from the lobby the view is fantastic. The staff is incredibly kind. Our room was beautiful. One of my all time favorites. We had a family suite with a living room and bedroom. Normally the pull-out couches are left open for the duration of a trip. The cleaning staff put it away everyday so we could fully enjoy the space. Very clean. We heard no noise. I'd stay there again!

2026-07-28 via Tripadvisor
C
carmenelianab2026 Friends getaway
10
Amazing stay!
Pros:

Our stay was amazing! The hotel is centrally located, making it easy to explore Florence on foot. Everything was spotless, and the staff was incredibly friendly and welcoming.

The complimentary breakfast was excellent, with fresh juices and a wonderful selection of vegetarian options, including delicious vegan cheeses.

A special highlight was dining at the Michelin-starred Borgo San Jacopo. Chef Claudio Mengoni created an exceptional vegetarian dining experience that was both creative and unforgettable.

I highly recommend this hotel and would definitely stay here again!

2026-07-28 via Tripadvisor
F
F6659CZcourtneyb Family
10
Beautiful Hotel in the Heart of Florence!
Pros:

We loved our stay at Hotel Lungarno! The location was amazing right along the Arno River and a short walk to all of the sights and wonderful restaurants and shopping. The staff at the hotel was superb and we got one of the best family photos with Ponte Vecchio in the background from Belal. Grazie Belal and the Hotel Lungarno staff!

We hope our travels bring us back to Florence and Hotel Lungarno in the future!

2026-07-28 via Tripadvisor
A
Adventurer324340 Family
10
Awesome hotel and spectacular views!
Pros:

Hotel Lungarno was a bright spot during a very stressful time for my family. After a difficult travel experience in Florence, we were welcomed with genuine kindness, professionalism, and compassion.

A special thank you to Virginia, whose warmth and hospitality made us feel truly cared for. Every member of the staff treated us with dignity and made us feel at home.

Beautiful hotel, exceptional service, and wonderful people. We’ll always remember the kindness we experienced here and hope to return someday.

2026-07-27 via Tripadvisor
T
T777JKeleonoraf Couples Milan, Lombardy
10
Exceptional experience!
Pros:

Our stay at Hotel Lungarno in Florence was absolutely wonderful. Everything was perfect, from the elegant rooms and breathtaking views of the Arno River to the outstanding service. The staff made us feel incredibly welcome and took care of every detail with genuine kindness and professionalism.
The location is unbeatable, just steps away from Florence's main attractions, yet peaceful and relaxing. We truly felt at home and couldn't have asked for a better experience. We had an amazing time and would definitely stay here again. Highly recommended!

2026-07-26 via Tripadvisor
V
victoriacO4319TJ Friends getaway
10
Incredible incredible!
Pros:

This was one of the best hotel experiences I've had in a very long time. The hospitality is UNMATCHED. The rooms were absolutely stunning and the staff was so wonderful. The amenities were outsanding. For someone who has curly hair, having a blowdryer AND a hair straightener was game changing. The location was smack in the best area. The bed and view of the city also were unparalleled I recommend this place over and over!

2026-07-26 via Tripadvisor
2
289jillo Friends getaway
10
Outstanding experience
Pros:

The Lungarno Hotel in Florence is an outstanding experience! This is one of the nicest hotels in which we have ever stayed.
The employees are top-notch! They make the hotel what it is. The attention to detail is out of this world. The breakfast buffet was also fabulous; the food was outstanding and beautifully presented.
There is no common rooftop sitting area. The rooftop sitting area is for a private suite.

2026-07-26 via Tripadvisor
E
ellene834 Couples
10
Spectacular Hotel
Pros:

This was by far my favorite hotel I stayed in Europe. You don't have to leave the hotel to get spectacular views of the river and Ponte Vecchio. There are not words to describe. The location is perfect to access all of Florence. A shout out to every staff member. They are the friendliest group who always greeted me a smile. The service was amazing and the rooms were clean. I can't wait until I have the chance to return to Florence and stay again.

2026-07-25 via Tripadvisor
L
lese367 Friends getaway
10
A Florentine oasis amist glorious Medici magnificance!
Pros:

I absolutely loved my stay at the Lungarno Hotel. It is a jewel of a boutique hotel. This is in everyway a hotel that lives up to its 5 star rating. The service, food, amenities all superlative. As soon as your car pulls up, you know you’re someplace special. The views of the Arno, the bridges and the Duomo are definitive Firenze. Very central to all the best shopping, sights and restaurantsa.
If la dolce vita is what you seek in modern Italian elegance, you will not be disappointed.

2026-07-25 via Tripadvisor
N
N83NTlaurar Friends getaway
10
Coming back
Pros:

I stayed at the hotel for just two nights and I wish that I could’ve stayed for longer. The staff was amazing. The breakfast was outstanding. And the Michelin star restaurant dinner wasl as one can imagine… Incredible. The director Guido was so open and warm. He made us feel like family.

2026-07-24 via Tripadvisor