Courtyard by Marriott Kitchener

Hotels
•
Courtyard by Marriott
8.6 (338 reviews)
2960 King Street East , Kitchener , ca

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and modern rooms
Cons:
Noise from traffic
Slow breakfast service

Categories

Cleanliness
8.26
General positive sentiment, but some comments suggest inconsistencies.
Service
9.23
Frequent mentions of friendly and helpful staff.
Location
8.77
Convenient access, though some noise issues reported.
Room Quality
8.22
Mixed feelings about mattress comfort and noise, but generally clean and modern.
Amenities
8.75
Nice pool and bistro, though some amenities like breakfast could have improved service.
Value for Money
8.51
Overall value is satisfactory, but some complaints about extra charges.
Food and Beverage
8.26
Breakfast selection was good although service was slow.
Overall Experience
8.83
Overall positive experiences mentioned, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:12

Property Description

Newest Hotel in the Area
Courtyard by Marriott Kitchener stands out as the newest gem in the Kitchener-Waterloo, Cambridge area, boasting a prime central location near key business districts, shopping hubs, and top-notch dining options.

Modern Amenities and Dining Options
Indulge in the state-of-the-art lobby, perfect for both work and relaxation, complete with a cozy fireplace. Start your day with a delicious breakfast at the Bistro, proudly serving Starbucks coffee, and unwind with dinner paired with expertly crafted cocktails.

Comfort and Convenience
Experience rejuvenation in our contemporary rooms, including kitchenette-equipped suites. Keep fit in the spacious Fitness Centre or take a dip in the heated indoor pool. With flexible meeting rooms available, hosting your next event with us is a breeze.

Book your stay at Courtyard by Marriott Kitchener for a truly comfortable, productive, and enjoyable experience.

Important information:

Debit cards or prepaid credit cards are not accepted to guarantee a reservation.

We will be under renovations until March 1st 2023.
The Pool will be closed until March 1st 2023 due to construction, additionally, our kitchen will be closed until March 1st 2023. Grab and Go breakfasts will be available at the front desk for any guest who books a breakfast inclusive rate.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YKF

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs CAD 12 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.6
Based on 338 reviews
Cleanliness: 8.26
Service: 9.23
Location: 8.77
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.51
Food and Beverage: 8.26
Overall Experience: 8.83
J
Jeff • extended_group • ca
9
Great location and pricing
Pros:

Clean , good location
Excellent breakfast

2026-06-20 • via Nuitee
H
Hodan • family_with_children • ca
8
Great!
Pros:

No issues while staying there. I had a hiccup with the laundry but it was resolved by front staff quickly.

Cons:

The parking situation is not the best and clear enough. Should give customers an easier access with ample signage on how to get to the front desk.

2026-06-20 • via Nuitee
A
Ahmed • solo_traveller • gb
9
2026-06-16 • via Nuitee
L
Lyle • solo_traveller • ca
9
Resting
Pros:

Late checkout. Breakfast.

Cons:

Had Do Not Disturb sign on the door in the afternoon. I know cleaning staff must clean rooms, but when seeing this they could try to be somewhat less noisy when working. Very loud chatter between 2 of them and very noisy with carts, just outside my room. The cleaning staff knew I was probably sleeping as I requested early or late cleaning and not between 11am and 3pm, which was approved my cleaning manager and completed in the morning. Guests sometimes have to sleep in the day because of lack of sleep the previous day, late night coming up or illness. Staff should be more aware of these possibilities.

2026-06-16 • via Nuitee
A
Anel • solo_traveller • ca
8
Pros:

Clean
Friendly
Helpful staff

Cons:

As I arrived a childrens party in open plan area felt very loud and whilst I love kids, after a long travel I found it incredibly overwhelming and I was not able to hear the reservation folks check me in. It wasjust a little beyond what I felt was comfortable. It was just unsettling on check in.

Bed so comfy....wow...I told friends.

It did take me a while to sleep as I could hear highway and cars.

2026-06-12 • via Nuitee
K
Kevin • couple • ca
9
Highly recommend.
Pros:

Lobby bar and restaurant
Plus close to great restaurants

2026-06-10 • via Nuitee
J
Joceline • family_with_children • ca
8
2026-06-10 • via Nuitee
M
Mike • family_with_children • ca
7
fine
Pros:

Check in was easy

Cons:

Had additional $12 for parking - this must be new as i stayed in December of 2025 and did not pay extra. For business, i needed a printed receipt and i asked but the printer was down, and i asked to get an email and that never happened.

2026-06-09 • via Nuitee
I
Imimiko • solo_traveller • ca
10
2026-06-07 • via Nuitee
T
T • solo_traveller • ca
8
Comfortable, clean but way too Noisy
Pros:

Well lite parking lot, very welcoming entrance witg lots of public spaces. Great little eating place with very attentive staff. Rooms were really well appointed and modern, clean. All of the cleaning staff thanked me for choosing the Marriot and were genuinely happy to be of service. They enjoyed their jobs it was obvious.

Cons:

It was difficult to get a good sleep because the noise from traffic was just to much all night long. Girls at the front desk are really inattentive and aren't really into service. My room was never cleaned which was very odd.

2026-06-05 • via Nuitee
D
Deidre • solo_traveller • ca
10
Amazing, would stay here again for my next trip in Kitchener
Pros:

The aesthetics of the hotel as soon as you walk in is beautiful, clean with a bar.

Cons:

N/A

2026-06-02 • via Nuitee
L
luda • couple • ca
9
2026-04-02 • via Nuitee
B
Bell • solo_traveller • ca
10
2026-03-25 • via Nuitee
P
Patti • couple • ca
8
2026-01-26 • via Nuitee
M
Mavecs • family_with_children • ca
9
2026-01-25 • via Nuitee
S
Shelley • couple • ca
8
Pros:

The room was comfortable and clean

Cons:

Service at the breakfast bistro could have been more professional.

2026-01-19 • via Nuitee
V
Victor • extended_group • ca
7
Good except for the extra cost issue
Pros:

Nice comfortable bed and pillows plus the shower was good

Cons:

I really didn't like that the front desk said we couldn't have a cot for the other suite we rented that Expedia said for 50.00 more we could have one. There were 4 men on two queen size instead of having the cot which would have been best. I'd like that addressed when I'm there next year for the same event

2026-01-19 • via Nuitee
K
Kenneth • extended_group • ca
7
2026-01-19 • via Nuitee
M
Mariam • couple • ca
9
2026-01-18 • via Nuitee
N
Naguleswaran • family_with_children • ca
1
Pros:

I don’t like anything

Cons:

They charge $340. No water bottle no toothpaste no toothbrush…

2026-01-15 • via Nuitee