Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great service from staff
Excellent location near attractions
Cons:
Elevator delays
Food temperature issues
Small room sizes

Categories

Cleanliness
8.8
Generally clean, but some reviews mentioned maintenance issues.
Service
10
The staff received high praise for their helpfulness and professionalism.
Location
9.8
Great location, especially for visitors to the Bernabéu Stadium.
Room Quality
8.8
Some rooms were reported as small or in need of modernization.
Amenities
8.8
General amenities are good, though some issues with elevators noted.
Value for Money
8.3
Some guests felt the cost did not match the quality of their experience.
Food and Beverage
9.3
Breakfast was appreciated, but some food experiences were lacking.
Overall Experience
9.8
Overall positive experiences overshadowed by some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:45

Property Description

Luxurious Accommodations
The NH Collection Madrid Eurobuilding offers bright and spacious rooms with modern amenities, including satellite TV and air conditioning. Guests can enjoy a private bathroom with a rain-effect shower and access to the hotel's VIP area in select rooms.

Top-notch Dining Options
Indulge in culinary delights at the hotel's two renowned restaurants - DiverXO and DOMO, both offering exquisite menus crafted by celebrated chefs. For a taste of Japanese cuisine, guests can dine at the 99 Sushi Bar & Restaurant. Start your day right with a healthy breakfast served daily.

Convenient Location and Facilities
Located near iconic landmarks and metro stations, the hotel provides easy access to Madrid's city centre. Guests can unwind at the modern spa, work out at the gym, or attend events in the convention areas. With free WiFi and proximity to Barajas Airport, NH Collection Madrid Eurobuilding ensures a seamless stay.

Experience luxury and convenience at NH Collection Madrid Eurobuilding. Book your stay now for an unforgettable Madrid getaway.

Important information:

Children under 18 years old are not allowed access to the spa.

Spa facilities are available for a EUR 36 surcharge per day, except for the rooms on the VIP Level where is for free.

Please note that children under 12 years are not allowed in the VIP Lounge.

The name on the credit card used for the booking should correspond to the guest staying at the property.


Please note that pets are allowed upon request and subject to approval.
Dogs and cats are allowed, the maximum weight is 25 kg. A charge of €35 per pet per night will be applied (maximum of 2 pets per room). Guide dogs free of charge.Spa/wellness center is closed from 2026-08-30 until 2026-08-24
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 33 per day.

Location

Property Accessibility

Total Disability Score: 46.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 168
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9.2
Based on 2777 reviews
Cleanliness: 8.8
Service: 10
Location: 9.8
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 9.8
F
FERNANDEZ ADAN • couple • es
8
2026-06-11 • via Nuitee
F
Francesca • solo_traveller • it
10
2026-06-10 • via Nuitee
A
abdulaziz • solo_traveller • qa
10
2026-06-09 • via Nuitee
A
Adriana • solo_traveller • dk
10
2026-06-09 • via Nuitee
M
M.Dolores • extended_group • es
9
Pros:

Ubicación, limpieza y trato

2026-06-08 • via Nuitee
M
María Blanca • solo_traveller • es
10
Pros:

Todo perfecto, muy buena ubicación. Habitación amplias y cómodas

2026-06-07 • via Nuitee
R
Raúl • solo_traveller • pe
9
Confortable
Pros:

La comodidad de la habitación

Cons:

Es algo caro

2026-06-07 • via Nuitee
G
Gaurav • solo_traveller • ae
9
Excellent service and foid
Pros:

Variety of food and drinks for breakfast

2026-06-07 • via Nuitee
C
Casas Bold • solo_traveller • es
10
Pros:

Los detalles. Cada detalle hace de la estadía una experiencia espectacular 🫠

Cons:

Las pastas y el café del bar

2026-06-07 • via Nuitee
A
Ahmed • family_with_children • sa
10
متكامل وفخم
Pros:

فندق كلمة فخم قليلة عليه
والسعر جيد جداً
متكامل قريب من ملعب السانتياغو
وبالسيارة 10 دقايق الى السنتر
مريح جداً
والموظفين متعاونين

Cons:

التاخير في استرجاع مبلغ التامين والبالغ 150 يورو

2026-06-07 • via Nuitee
M
María Dolores • couple • es
10
2026-06-06 • via Nuitee
C
Carlos • family_with_children • cl
10
2026-06-04 • via Nuitee
S
Séverine • couple • fr
10
2026-06-02 • via Nuitee
B
Bora • solo_traveller • tr
7
Great amenities and a spacious room could not make up for a sleepless night caused by bright pilot lights and constant e
Pros:

This is a very high-priced hotel so my expectations were naturally high. There are certainly some positive aspects. The building structure, the lobby and especially the gym were very good. The room architecture was practical and the room itself was quite spacious. The breakfast was also excellent.

Cons:

There were two major negative issues. First, there are light sources everywhere in the room. I counted a total of 6 red pilot lights coming from the air conditioning panel, an Android screen, two bedside lights, a desk lamp and the TV. The room is brightly illuminated all night. Second, the elevator noise is a big problem. The elevator motor sound never stops and it is disturbing all night long.

2026-06-02 • via Nuitee
S
Susana • extended_group • pt
10
Cons:

O facto do spa não estar incluído

2026-06-01 • via Nuitee
Y
Yong • family_with_children • sg
9
Comfortable and supported
Pros:

Excellent service, very friendly and helpful staff both in the hotel and its restaurant

Clean and comfortable
Provision of uber booking service
Availability of 24 hr room service food
Close to the airport

2026-06-01 • via Nuitee
C
CRISTINA • extended_group • es
10
Pros:

Todo

Cons:

Nada

2026-06-01 • via Nuitee
D
Deirdra • couple • us
7
Ok stay
Pros:

It was good and clean.

Cons:

Our room was not ready until after 3pm. Not a great section of the city

2026-06-01 • via Nuitee
Y
Youssef • family_with_children • fr
9
2026-05-31 • via Nuitee
F
Fabio • couple • it
10
2026-05-31 • via Nuitee