Aqua Palms Waikiki

Hotels
Aqua-Aston Hospitality
1850 Ala Moana Boulevard , Honolulu , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Presence of bugs

Categories

Cleanliness
6.26
Multiple reviews mentioned cleanliness issues, such as dirt in the room and bugs.
Service
9.23
Many reviews praised the staff for being friendly and helpful.
Location
9.27
The location was frequently noted as very convenient for accessing the beach and local amenities.
Room Quality
7.72
Some rooms were recently renovated, but issues with cleanliness and bugs affected perception.
Amenities
8.25
Basic amenities were appreciated, although there were some issues with the pool and renovations.
Value for Money
9.21
Guests felt they received a good value given the price, especially for budget accommodations.
Food and Beverage
8.66
Food options were nearby, but specific dining experiences at the hotel were not mentioned.
Overall Experience
8.63
Mixed experiences overall, with praises for location and service, yet issues with cleanliness impacted happiness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 09:17

Property Description

Outdoor Swimming Pool and Proximity to Waikiki Beach
The Aqua Palms Waikiki boasts an inviting outdoor swimming pool and is conveniently located just a 5-minute walk from the famous Waikiki Beach and Duke Kahanamoku Lagoon.

Comfortable Rooms with Hawaiian Touches
Each room at the hotel is equipped with a 40" LCD HD TV, locally-sourced Hawaiian coffee, and in-room microwaves and mini-refrigerators. Guests can enjoy plush linens and the option for DVD movie rentals for a cozy stay.

Convenient Amenities and Nearby Attractions
Guests can take advantage of discounts on various museum admissions and dine at the on-site IHOP restaurant. With easy access to the Hawaii Convention Center, Ala Moana Park, and Diamond Head, there's no shortage of activities to enjoy during your stay at Aqua Palms Waikiki.

Important information:

The daily amenity fee is taxable and includes:

-DVD movie rentals
-Coffee service in lobby
- Daily newspaper
-In-room coffee and tea packets replenished on request,
-In-room safe, Local and toll-free calls
-Shell lei greeting upon arrival
-Use of beach chairs (fee if not returned)
-Use of pool and beach towels (fee if not returned)
-WiFi access throughout the property
-Bishop Museum admission (1 adult and children under 17)
-Honolulu Museum of Art admission (1 adult and children under 18).
- Housekeeping service is provided every third day of stay
- Barbecue Flat Top Grill hours: 8:00 a.m. – 9:00 p.m
Oversize vehicles are not permitted. Oversize vehicles are considered any vehicle over 6 ft tall and/or exceeding the width or length of a standard parking stall.

License number: TA-122-228-3264-01,TA-112-508-5184-01,TA-099-753-1648-01,TA-103-952-1792-01,TA-207-595-5200-01,TA-000-367-2064-01,TA-068-569-4976-01,TA-102-957-2608-01,TA-055-963-0336-02,TA-131-445-3504-01,TA-124-834-4064-01,TA-163-138-3552-01,TA-013-258-9568-01,TA-046-122-1888-01,TA-111-077-7856-01,TA-054-462-8736-01,TA-133-402-6240-01,TA-026-193-3056-01,TA-083-762-7904-01,TA-123-084-1856-01,TA-193-680-1792-01,TA-140-077-0560-01,TA-015-467-3152-01,TA-098-255-4624-01,TA-204-526-5920-01,TA-038-362-1120-01,TA-152-800-6656-01,TA-150-948-4544-01,TA-197-959-0656-01,TA-199-027-3024-01,TA-003-662-6432-01,TA-141-462-3232-01,TA-099-645-8496-01,TA-123-271-1680-01,TA-174-101-5040-01,TA-198-965-6576-01,TA-142-056-4480-01,TA-060-844-4416-01,TA-001-637-3760-01,TA-192-369-4592-01,TA-089-981-9520-01,TA-187-610-1120-02,TA-078-814-0032-01,TA-125-392-0768-01,TA-209-984-1024-01,TA-088-904-0896-01,TA-144-397-7216-01,TA-016-730-1120-01,TA-160-922-4192-01,TA-073-679-4624-01,TA-055-658-2912-01,TA-094-057-4720-01,TA-118-576-7424-01,TA-110-891-8272-01,TA-022-363-5456-01,TA-054-596-8128-01,TA-116-514-2016-01,TA-102-318-8992-01,TA-094-644-4288-01,TA-167-896-0640-01,TA-077-989-8880-01,TA-202-103-8080-01,TA-182-794-4448-01,TA-045-776-2816-01,TA-005-920-5632-01,TA-166-696-1408-01,TA-093-928-0384-01,W00227358-01,W08681254-01

"Hours of Barbecue Grills, Housekeeping, Swimming Pool, Fitness Center are subject to change without notice."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HNL

Location

Guest Reviews

Cleanliness: 6.26
Service: 9.23
Location: 9.27
Room Quality: 7.72
Amenities: 8.25
Value for Money: 9.21
Food and Beverage: 8.66
Overall Experience: 8.63
M
Maeda solo_traveller us
10
2026-08-28 via Nuitee
S
Sharon family_with_children nl
9
Nice location!
Pros:

Great location, only five minute walk to the beach. Next to the hotel, there are multiple food options; breakfast, lunch and diner.
Great view from the room and nice to be able to fill up your water bottles with cold water for free!
Cheapest parking in the neighbourhood (that we could find)

Cons:

The room had a funky smell when you just walked in.
Slow elevator, but three of them, so it was okay!

2026-08-24 via Nuitee
E
Eric solo_traveller de
10
2026-08-24 via Nuitee
E
Eric solo_traveller de
10
2026-08-21 via Nuitee
C
Céline family_with_children fr
6
correct
Pros:

grandes avec 2 grands lits

Cons:

personnel peu arrangeant, ménage quotidien non prévu, 30 dollats dans le tarif pour le wifi dont on n'a pas forcément besoin

2026-08-21 via Nuitee
J
Jenifer extended_group us
3
Not a place I would ever stay again.
Pros:

Location was within walking distance to many restaurants and to the beach.

Cons:

Very rundown, dirty, and everything was constantly damp. This is not because it’s a tropical location. I’ve vacationed at 12 different tropical locations and have never had this issue. The money in my purse was damp in my wallet. It was so gross. The elevator was so incredibly slow. It was a minimum 5-10 minute wait, and was faster to walk up 7 flights of stairs than wait. The parking garage was a gamble. Most spots are reserved. Even if you paid for parking, you may have to park off site if there are no spots open. Cleaning is only 1 time per stay, but you can request if needed. Requested new towels in the morning because they would not dry and we got them around 8pm after we called a second time. Pool is very small with only a couple lounge chairs. Pictures and description of hotel DO NOT match at all with what you will be getting yourself into.

2026-08-20 via Nuitee
H
Hailey couple us
6
My stay was good with some minor inconveniences.
Pros:

The staff was genuinely great to talk to. I know people can make it hard to be kind, but they were lovely.

Cons:

The doors kept slamming extremely loudly. And every time one would slam it would shake the walls whether it be from the room above us or the neighboring rooms on the same floor.

2026-08-20 via Nuitee
G
Glenna extended_group ae
6
Decent.
Pros:

I like that it’s close to waikiki area. Everything is walkable. And also close to the mall

Cons:

It’s loud and noisy at night. Bathroom, facilities, beddings are old and it’s expensive stat.

2026-08-19 via Nuitee
L
Lidia family_with_children es
3
2026-08-17 via Nuitee
A
Aloha couple us
10
2026-08-15 via Nuitee
R
reed couple us
10
2026-08-14 via Nuitee
A
Angela couple us
10
Great
Pros:

Very clean, and had a good roomy parking garage

2026-08-12 via Nuitee
A
Abel couple us
1
Bad
Pros:

The parking it was really bad and I think they charge too much for parking daily

Cons:

The location of the property is really good

2026-08-10 via Nuitee
M
marjorie family_with_children be
6
Pros:

Prêt du centre

Cons:

Population de l’hôtel, lenteur des ascenseurs

2026-08-09 via Nuitee
M
Michael solo_traveller us
7
Above expectations
Pros:

Bed was comfortable. Room was above expectations for the price in terms of size, on par with big name chain hotels. Saw one pillbug crawling into the room through the doorway. Otherwise no complaints on cleanliness. The staff was adequately friendly and professional.

Cons:

Like all the reviews state, the elevator is old and anxiety-inducing. It never failed on me, but the floor readout panel bugs out every time and it seems to take an unusually long amount of time for the elevator to level off at floor level.

The foyer/coffee/wardrobe portion of the room was quite dark. There may have been a light switch I missed that was not immediately obvious.

There is no obvious drop off/pick up spot for the hotel. There are several ominous NO PARKING/STOPPING AT ANY TIME signs posted along the street at the front of the hotel, and no access from the back. I ended up being dropped off in a parking lot behind the hotel and walking through the adjacent Ramada parking lot with my luggage to check in.

2026-08-07 via Nuitee
A
Andrew solo_traveller us
10
2026-08-06 via Nuitee
N
Nils solo_traveller de
4
2026-08-05 via Nuitee
T
Tony solo_traveller nz
9
Pros:

Bed and new updated room were very good

2026-08-03 via Nuitee
3
303csabae NONE
2
I don't recommend it
Pros:

On the second-to-last day, the power went out in all the hotel rooms. By the time I checked out, 24 hours later, the power still hadn’t come back on. For 24 hours, there was no air conditioning in my room, and the refrigerator wasn’t working, so I had to throw away the food I’d stored in it. There was no Wi-Fi and no hot water either. This is unacceptable for a hotel in Waikiki in 2026.

2026-07-31 via Tripadvisor
2
29rs NONE Riverside, California
8
Great location and staff. Close to beach, restaurants, shopping, & transportation. However, some improvements are needed
Pros:

Great location. Close to the beach, public transportation, shopping, and restaurants.

Hotel is an older building and in need of some repairs. Elevators were painfully slow on busy days due to very slow leveling/opening of doors. Sliding doors to balcony did not work well, lock was clearly broke (missing screws) and difficult to lock.

Room was adequate. Could use better cleaning but was OK. Coffee pot, microwave, and fridge worked well but hardly constitutes a kitchenette.

We were not overwhelmed but appreciated the staff and would like to return, hopefully with a few improvements before our next stay.

2026-07-26 via Tripadvisor