Hôtel Le Bonne Entente

Hotels
8.2 (1636 reviews)
3400 Chemin Sainte-foy , Quebec City , ca
+14186535221

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Spa
Great location
Attentive staff
Good food
Cons:
Cleanliness issues
Room maintenance needed
Parking fees unclear

Categories

Cleanliness
7.59
There were issues mentioned regarding cleanliness, particularly in relation to the room and shared facilities.
Service
9.06
The staff were described as very welcoming and attentive to guests' needs.
Location
8.6
Great location outside old Quebec, highly appreciated by guests.
Room Quality
7.05
Some rooms were noted to be in need of attention, impacting the overall perception.
Amenities
8.58
Amenities were generally well-reviewed, although there were suggestions for improvements.
Value for Money
8.04
Mixed feelings were expressed regarding the price relative to the quality experienced.
Food and Beverage
8.59
The brunch and food offerings received positive remarks overall.
Overall Experience
8.06
Guests had a generally positive experience, despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 02:33

Property Description

Luxurious Amenities and Services

Step into a world of luxury at Hôtel Le Bonne Entente, where every detail is designed to enhance your stay. From the seasonal outdoor pool to the on-site spa and wellness centre, indulge in relaxation and rejuvenation throughout your visit.

Gourmet Dining Experience

Savour exquisite gastronomic meals at the hotel's steakhouse restaurant, offering a culinary journey for your taste buds. Whether you prefer room service or dining in, delight in a variety of delectable dishes prepared to perfection.

Family-Friendly Fun

With a Fun Club offering a range of children's activities, Le Bonne Entente ensures that families have a memorable stay. Let the little ones explore and play while you unwind, knowing that every member of your family is taken care of.

Experience luxury, gourmet dining, and family fun at Hôtel Le Bonne Entente. Book now for an unforgettable stay!

Important information:

Please note that the extra people' charges for children 17 and younger are only applicable for the Superior King Room (in the Urbania Section) due to the extra inclusions offered with the room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YQB

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 20 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 1636 reviews
Cleanliness: 7.59
Service: 9.06
Location: 8.6
Room Quality: 7.05
Amenities: 8.58
Value for Money: 8.04
Food and Beverage: 8.59
Overall Experience: 8.06
A
abbar • couple • ca
7
Pas deux fois
Pros:

Piscine

Cons:

L’attitude du personnel, très désagréable.

2026-07-11 • via Nuitee
K
Karen • couple • ca
6
No volvería!
Pros:

El hotel es muy lindo, la recepción y el restaurante me gustó.

Cons:

El cuarto que nos tocó parecía muy viejo, los muebles y la cama todo olía a viejo, habían hormigas en la habitación, la verdad el hotel lindo pero nuestra habitación no fue nada agradable para el precio pagado. Siento que fue muy caro para lo que fue.

2026-07-11 • via Nuitee
L
Leesa • solo_traveller • au
8
2026-07-10 • via Nuitee
J
Jonathan • solo_traveller • ca
7
2026-07-08 • via Nuitee
F
Frédéric • family_with_children • ch
8
Pros:

La carte des vins

Cons:

la literie et en particulier le matelas, à changer….

2026-07-07 • via Nuitee
C
Claudia Fabiola • couple • be
9
Nice stay
Pros:

Room and bathroom spacious size, amenities ( coffee machine, fridge) beautiful gardens, tasty breakfast, excellent evening and kind personnel. At all times we could eat on the nice terrace, always a bonus.

Cons:

Room was cold and humid when we arrived, maybe due to AC running continuously at less than 18 degrees? We fixed it by adjusting AC temperature and runtimes with opening regularly the windows. Floor carpet outdated and floor hallway a bit dusty. Toilet had little pressure, so we had to flush it several times.

2026-07-06 • via Nuitee
G
Gisele • couple • ca
9
2026-07-02 • via Nuitee
P
Picard • solo_traveller • ca
7
2026-06-29 • via Nuitee
D
Denis • couple • ca
2
À fuir!!
Cons:

La propreté, l'espace spa et piscine n'est pas entretenu . La propriété à besoin de beaucoup de rénovations. Les lits sont mous et les oreillers à changer. Les tapis dans la chambre, pourquoi ne pas les enlever. Ils sont tellement vieux et sales. Et la cerise sur le gâteau....il a fallu payer pour stationner à l'hôtel. 20$/jour plus taxes. Je n'y retournerai jamais. À fuir!!

2026-06-28 • via Nuitee
G
Giroux • couple • ca
9
Bon séjour
Pros:

Tout

Cons:

Rien

2026-06-28 • via Nuitee
M
Malika • couple • ca
8
2026-06-27 • via Nuitee
W
Wilding • extended_group • ca
9
Absolument super, après une longue journée c'est très apprécié la détente et le confort de cet étab
Pros:

La chambre, les coins détente, le personnel, le charmant petit restaurant.

2026-06-24 • via Nuitee
O
Oleksander • couple • ca
10
2026-06-21 • via Nuitee
B
Benoit • couple • ca
7
2026-06-21 • via Nuitee
C
Carina • extended_group • ca
10
great
Pros:

Love the food, pool, service

Cons:

I was at room 202 and there was a noise from a machine all night

2026-06-20 • via Nuitee
E
ESAIE • solo_traveller • ci
7
Pros:

L'accueil est très excellent et les chambres très propres

Cons:

Le prix affiché sur booking, était très difficile de la facturation ,il dirai une surfacturation.

2026-06-17 • via Nuitee
S
Samy • family_with_children • ca
8
2026-06-15 • via Nuitee
F
Forget • solo_traveller • ca
8
2026-06-15 • via Nuitee
H
Hani • extended_group • ca
7
correct
Pros:

Le déjeuner, le service de Thérèse au déjeuner et celui de la jeune dame au souper; ainsi que la piscine. Le stationnement est pratique

Cons:

La moitié de homard n'en était pas une, il manquait la queue et lorsqu'ils ont vérifié avec le chef, il a dit que c'était normal. Vous êtes possiblement le seul restaurant qui croit que servir un homard sans queu est normal. Le lit et les oreillers n'étaient pas très confortable et la salle de bain est dépassée

2026-06-13 • via Nuitee
K
karen • couple • il
10
If you want to see quebec and to rest at a luxuos place
Pros:

Amazing Calm and luxuous

Cons:

nothing

2026-06-12 • via Nuitee