Grand Hotel de l'Opera - BW Premier Collection

Hotels
•
BW Premier Collection
8.8 (1940 reviews)
Place du Capitole , Toulouse , FR
+33 5 61 21 82 66

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Dated decor
Maintenance issues
Limited amenities

Categories

Cleanliness
8.49
Some negative sentiments regarding maintenance mentioned, cleaning needs attention.
Service
9.26
Staff were described as very helpful and friendly in multiple reviews.
Location
9.8
Consistently praised for its ideal central location.
Room Quality
8.25
Rooms are spacious but decor is dated, some comfort issues noted.
Amenities
8.28
Limited amenities mentioned, improvements suggested for better functionality.
Value for Money
8.74
Some guests felt it was pricey for the room space, but others praised the overall quality.
Food and Beverage
8.79
Breakfast received positive feedback, but needs to ensure sufficient availability.
Overall Experience
8.76
Overall enjoyable experiences noted by many guests, despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:27

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms with classic décor, free WiFi, and satellite TV at the Grand Hotel de l’Opera. Some rooms even feature a cozy seating area for ultimate relaxation.

Charming Amenities
Start your day with a delightful buffet breakfast and unwind later at the hotel's bar. With a flowered courtyard and a prime location near various restaurants, your stay promises convenience and comfort.

Prime Location
Located in central Toulouse near Capitole Metro station, our hotel is the perfect base for exploring the Pink City's attractions. Don't miss the nearby Theatre du Capitole and Basilica Saint-Sernin for a true taste of Toulouse's charm.

Book now for an unforgettable stay at the Grand Hotel de l’Opera!

Important information:

There is a 24-hour reception.

Public underground parking is available in front of the hotel.
The only access is from the Square Wilson, then follow signs indicating "Parking du Capitole" and you will be just in front of the entrance of the hotel. Maximum height : 5.9 ft.

Most room are accessible by elevator. Some rooms can only be reached via stairs.

Please note that twin beds setting is at an extra cost of EUR 10 and upon prior request.

Checks are not an accepted payment method.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: TLS

Location

Guest Reviews

8.8
Based on 1940 reviews
Cleanliness: 8.49
Service: 9.26
Location: 9.8
Room Quality: 8.25
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 8.79
Overall Experience: 8.76
D
Dennis • couple • us
9
2026-09-12 • via Nuitee
L
Luciano • couple • it
10
2026-09-12 • via Nuitee
J
Jodie • couple • ca
10
Very comfortable. Staff was very friendly and helpful
Pros:

Perfect location. Loved the iconic vibe. The hotel must have been the place to be seen in the day. Impressive. Staff was very friendly

2026-09-11 • via Nuitee
I
Irene • solo_traveller • uy
7
La ubicación de la habitación...decepcionante
Pros:

La ubicación y el desayuno excelentes. El personal muy atento.

Cons:

La ubicación de la habitación. Nos hemos alojado en otros BW Premiere y siempre la experiencia fue muy satisfactoria. En este caso para acceder a la habitación debía bajarse una escalera y luego subir otra igual de estrecha. Además debiamos pasar por la puerta de la lingerie y siempre había carros de limpieza en el pasaje.

2026-09-11 • via Nuitee
M
Marie • solo_traveller • au
9
Location was amazing and the front desk was awesome!
Pros:

Location was amazing. Staff were extremely helpful, old world charm. Good breakfast

Cons:

We liked everything.

2026-09-09 • via Nuitee
C
Christine • couple • us
9
2026-09-09 • via Nuitee
D
Daoudi • couple • ma
8
2026-09-09 • via Nuitee
G
Gila • solo_traveller • il
7
2026-09-08 • via Nuitee
C
Christophe • solo_traveller • fr
10
2026-09-07 • via Nuitee
A
Ann • couple • ie
9
2026-09-07 • via Nuitee
C
Christophe • solo_traveller • fr
10
2026-09-07 • via Nuitee
J
James • solo_traveller • ie
10
Have to shoutout the staff!! Antoine and Paul were Absolutely amazing. Incredible guys they helped me so much during my
Pros:

Fantastic location. Very clean rooms and every facility the hotel offers is spectacular. Honestly 10/10 I couldn’t say a single bad thing if I tried.

Cons:

Nothing.

2026-09-06 • via Nuitee
C
Christophe • couple • fr
10
Super, excellent
Pros:

La décoration, le confort de la chambre spacieuse
Le personnel accueillant et agréable
L’emplacement ideal

2026-09-05 • via Nuitee
E
Edith • solo_traveller • de
8
Pros:

Gute Lage und hilfsbereites personal

Cons:

Nicht sehr sauber - Staub in den ecken

2026-09-04 • via Nuitee
R
Robert • couple • be
9
excellente localisation et calme
Pros:

localisation, calme, amabilité et efficacité du personnel
proximité du parking

2026-09-04 • via Nuitee
C
Carlos • couple • es
7
2026-09-04 • via Nuitee
A
Aime • couple • fr
9
very nice stay
Pros:

Cosiness and location of the hotel
Carla at reception very helpful

Cons:

Room without a view

2026-09-03 • via Nuitee
S
Sirot • solo_traveller • fr
5
2026-09-02 • via Nuitee
J
Jerónimo • couple • es
8
2026-09-01 • via Nuitee
L
Lenita • extended_group • fi
8
2026-09-01 • via Nuitee