Ibis Birmingham New Street Station Hotel

Hotels
•
Accor
7.8 (189 reviews)
21 Ladywell Walk Arcadian Centre, Birmingham, England, B5 4ST , Birmingham , GB
44-207-660 0686

listing image 1
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Pets allowed

Facilities

No single-use plastic straws
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Affordable price
Cons:
Noisy environment
Cleanliness concerns
Small rooms

Categories

Cleanliness
6.28
Several mentions of cleanliness issues, including cobwebs and odor complaints.
Service
8.75
Staff were consistently described as friendly and helpful.
Location
9.29
Excellent location for concerts and central amenities despite noise.
Room Quality
6.74
Rooms were often described as small, dated, and noisy.
Amenities
7.27
Limited amenities available, but some positive comments on basic offerings.
Value for Money
8.23
Affordable pricing highlighted as a positive aspect.
Food and Beverage
7.78
Breakfast is mentioned positively compared to other hotels.
Overall Experience
8.05
Overall satisfactory despite some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 17:11

Property Description

Welcome to Ibis Birmingham New Street Station Hotel, your ideal retreat in the heart of Birmingham!

Convenient Connectivity
Enjoy our complimentary wireless internet access throughout the hotel, ensuring you're always connected whether for business or leisure. With our central location, major attractions are just a stone's throw away.

Delicious Dining Options
Savor delightful meals at our on-site restaurant or grab a quick bite at the snack bar/deli. Start your day right with our buffet breakfast, served daily, offering a selection of dishes to fuel your adventures.

Versatile Event Spaces
Perfect for business or social gatherings, our hotel features a comprehensive conference center with 7 meeting rooms. Additionally, our dedicated 24-hour front desk and dry cleaning services ensure that all your needs are met with ease.

Choose Ibis Birmingham New Street Station Hotel for your next stay and experience comfort, convenience, and vibrant city life!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The photos in this description reflect the brand standard and are provided for illustrative purposes only.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHX

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

7.8
Based on 189 reviews
Cleanliness: 6.28
Service: 8.75
Location: 9.29
Room Quality: 6.74
Amenities: 7.27
Value for Money: 8.23
Food and Beverage: 7.78
Overall Experience: 8.05
L
Linda • solo_traveller • ch
9
Würde wieder kommen
Pros:

Alles tip top. Gute Lage. Alles zu Fuss erreichbar

Cons:

-

2026-07-04 • via Nuitee
E
Edward • couple • gb
9
2026-07-04 • via Nuitee
J
Joanne • couple • gb
9
Pleasant stay
Pros:

Location was great

2026-07-04 • via Nuitee
S
Steve • solo_traveller • gb
5
2026-07-04 • via Nuitee
A
Alex • solo_traveller • gb
6
2026-07-04 • via Nuitee
L
li • solo_traveller • cn
8
2026-07-04 • via Nuitee
M
Michael • family_with_children • gb
5
Good location
Pros:

Lounge and bar , and parking

Cons:

Rooms very small and need updating only one pillow

2026-07-04 • via Nuitee
P
Preslava • extended_group • bg
5
Не е достатъчно добро за цената си
Pros:

Самият квартал не е лош. Изглежда безопасен и има доста места за хапване.

Cons:

Толкова малка стая, едва се побираме с багажа си. Мокетът на пода не беше никак приятен, не стъпвахме боси по него. Всичко беше много тясно. Никакви допълнителни удобства. Персоналът сякаш насила ни обслужи. Кафето беше гадно.

2026-07-04 • via Nuitee
T
THI BICH NHAM • solo_traveller • vn
9
2026-07-03 • via Nuitee
B
Banhisikha • solo_traveller • in
9
2026-07-03 • via Nuitee
D
Dee • solo_traveller • gb
4
Pros:

Staff was helpful.

Cons:

It was very hot weather and hotel have no air conditioning and no fan in room. Food is so cheap.

2026-07-03 • via Nuitee
G
Giles • solo_traveller • gb
9
2026-07-03 • via Nuitee
M
Maheshkumar • solo_traveller • gb
7
2026-07-02 • via Nuitee
W
WinsfordJohn • solo_traveller • gb
8
2026-07-02 • via Nuitee
C
Cordelle • solo_traveller • gb
4
My day was okay
Pros:

The location is excellent

Cons:

It didn’t smell clean and the air-conditioning wasn’t working

2026-07-02 • via Nuitee
D
Diarmaid • solo_traveller • ie
10
2026-07-01 • via Nuitee
N
Nicola • couple • gb
5
Ok if you’re only in the room a few hrs.
Pros:

It’s in China town and easy to get to from the station.

Cons:

Small, decor tired, bathroom shabby, no fridge and no air con! It was baking.

2026-07-01 • via Nuitee
A
Alba • couple • es
6
2026-07-01 • via Nuitee
C
Craig • couple • gb
10
Nice place
Pros:

Was lovely

Cons:

N/a

2026-07-01 • via Nuitee
R
Ridley • solo_traveller • gb
8
Pros:

Lovely helpful staff, breakfast was really good, close to station and easy access for shopping

Cons:

Very noisy overnight till 4am, rooms very hot no air condition but there was the availability of a electric fan

2026-07-01 • via Nuitee