New Hotel Le Quai - Vieux Port

Hotels
8.5 (4442 reviews)
2 place Gabriel Péri , Marseille , fr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Noise from the street
Cleanliness issues reported
Breakfast variety limited

Categories

Cleanliness
7.71
Multiple reviews indicated issues with cleanliness in the rooms, such as dirty bathroom seals and a blocked sink.
Service
9.18
Most reviews praised the staff for being friendly and accommodating.
Location
9.72
Consistently highlighted as ideal, with proximity to attractions and amenities.
Room Quality
8.17
Indicated as spacious, though some issues with noise and maintenance were noted.
Amenities
8.7
Generally positive remarks regarding the availability and quality of amenities.
Value for Money
8.16
Value is seen as reasonable, although some suggestions for improvement were made.
Food and Beverage
7.71
Mixed reviews on the breakfast quality and organization, some variety issues noted.
Overall Experience
8.68
A good overall stay with some minor issues, but generally a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:37

Property Description

Luxurious Accommodations

New Hotel Le Quai - Vieux Port offers beautifully soundproofed rooms with modern amenities, including air-conditioning, satellite TV, and free WiFi. The colonial-style decor and private bathrooms create a comfortable and relaxing atmosphere for guests.

Convenient Location

Located in central Marseille, overlooking the Old Port and close to popular landmarks like Notre Dame de la Garde and MUCEM museum, our hotel provides easy access to the city's attractions. With the metro and tram stations nearby, exploring the city is convenient for our guests.

Exceptional Service

Our multilingual staff is available 24/7 to assist guests and provide information about the local area. Enjoy a delicious buffet breakfast served daily and personalized service that ensures a memorable stay at New Hotel Le Quai - Vieux Port.

Book your stay now at our renovated hotel and experience the best of Marseille's hospitality!

Important information:

Please note that children are accepted within the maximum capacity of 2 people. A third person cannot be accepted in the rooms.


When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 4442 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.72
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 8.68
S
Stephane • couple • fr
9
2026-05-23 • via Nuitee
O
Ornella • couple • fr
5
Pros:

Calme par rapport à la position.

Cons:

Le personnel est plutôt désagréable. 3 personnes différentes croisées à l’accueil pendant notre séjour, à peine bonjour.
La chambre n’était pas parfaitement propre. Beaucoup plus vétuste en vrai qu’en photo.

2026-05-23 • via Nuitee
B
BOULANGER • extended_group • fr
4
En rénovation, les photos ne correspondent pas au réservation
2026-05-23 • via Nuitee
B
Beatrice • extended_group • ch
6
2026-05-22 • via Nuitee
F
Francesca • couple • ch
7
Pros:

Das Zimmer war schön und sauber. Die Lage des Hotels ist hervorragend. Nahe der Metrostation und Bushaltestellen. Gleich in der Nähe ist der Hafen und eine schöne Einkaufsallée

Cons:

Das Frühstück wird in der Eingangshalle bei der Rezeption angeboten. Mir hat das nicht gefallen.

2026-05-21 • via Nuitee
P
Philipp • couple • ch
7
Praktisch als Ausgangspunkt aber enttäuschend vom Erlebnis
Pros:

Ausgezeichnete Lage am Vieux Port mit Metro-Station vor der Tür.

Cons:

Bescheidenes Angebot am Frühstücksbuffet. Croissants und dunkles Brot waren jeweils rasch vergriffen - Nachschub gab es nicht. Das Personal an der Rezeption verhielt sich eher unbeteiligt.

2026-05-21 • via Nuitee
H
Hassan • solo_traveller • fr
10
2026-05-21 • via Nuitee
J
jaca • solo_traveller • fr
10
2026-05-18 • via Nuitee
A
Aldo • couple • it
7
Posizione magnifica. Camera piacevole luminosa e silenziosa. Purtroppo manca l'ambiente soggiorno.
Pros:

Posizione ottima sul vecchio porto. Personale gentile e disponibile. Camera luminosa e articolata, affacciata su una strada silenziosa di fronte un bell'edificio architettonico. Servizi premurosi e efficienti.

Cons:

Sono rimasto sorpreso per l'assenza di una hall d'ingresso e di uno spazio dove sostare o rilassarsi. Di fatto l'ingresso avviene attraverso l'ambiente della colazione, peraltro piuttosto piccolo e insufficiente.

2026-05-18 • via Nuitee
G
Guillermo • couple • us
9
2026-05-18 • via Nuitee
T
travelbug21 • solo_traveller • ca
9
Pros:

Incredible location. Smooth and well explained check-in from the daytime staff. Room comfortable and clean.

Cons:

The addition of conditioner in the shower would be nice for those with long tangly hair!

2026-05-18 • via Nuitee
G
GERARD • couple • fr
9
2026-05-18 • via Nuitee
S
Sarah • solo_traveller • gb
5
Pros:

The location is good. The staff at the desk are helpful and polite.

Cons:

I paid for the breakfast. There is very little if you eat plant based, only bread fruit and jam. There are no plant milks. The breakfast buffet is at reception as there is no bar or restaurant at the hotel. It is an odd environment for breakfast with people checking in etc in the same place. There aren't enough tables and they only have 1 person working to restock food items, which ran out frequently, and to clear tables. Most days the receptionist had to help out. It was chaotic and stressful. I would recommend going to a nearby cafe instead.

2026-05-17 • via Nuitee
B
Benjamin • couple • fr
6
Bien placé mais ne vaut pas le prix payé.
Pros:

La situation géographique

Cons:

Le bruit des travaux au pied de l’immeuble

2026-05-17 • via Nuitee
B
Bernhard • couple • ch
9
2026-05-17 • via Nuitee
G
Guy • couple • fr
10
Très agréable
Pros:

Très beau très bien placé

2026-05-16 • via Nuitee
P
Patrick • solo_traveller • gb
8
2026-05-15 • via Nuitee
H
Hélène • couple • fr
6
Tres décevant
Pros:

L’emplacement, le style

Cons:

Le petit déjeuner est une catastrophe (gestion, produits, pas de places, etc…)
La chambre est moyennement propre (interrupteur, meubles..) et les draps les serviettes ne sont pas doux et ne sentent pas très bons..
beaucoup d’attente au Check out et un personnel qui semble perdu
bref vu le prix c’est très décevant

2026-05-15 • via Nuitee
G
Geneviève • couple • fr
10
Pros:

L emplacement
La chambre spacieuse et confortable

2026-05-14 • via Nuitee
E
Edouard-Vincent • solo_traveller • fr
9
2026-05-14 • via Nuitee