New Hotel Le Quai - Vieux Port

Hotels
8.5 (4542 reviews)
2 place Gabriel Péri , Marseille , fr
+33491992323

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Noise from the street
Cleanliness issues reported
Breakfast variety limited

Categories

Cleanliness
7.71
Multiple reviews indicated issues with cleanliness in the rooms, such as dirty bathroom seals and a blocked sink.
Service
9.18
Most reviews praised the staff for being friendly and accommodating.
Location
9.72
Consistently highlighted as ideal, with proximity to attractions and amenities.
Room Quality
8.17
Indicated as spacious, though some issues with noise and maintenance were noted.
Amenities
8.7
Generally positive remarks regarding the availability and quality of amenities.
Value for Money
8.16
Value is seen as reasonable, although some suggestions for improvement were made.
Food and Beverage
7.71
Mixed reviews on the breakfast quality and organization, some variety issues noted.
Overall Experience
8.68
A good overall stay with some minor issues, but generally a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:37

Property Description

Luxurious Accommodations

New Hotel Le Quai - Vieux Port offers beautifully soundproofed rooms with modern amenities, including air-conditioning, satellite TV, and free WiFi. The colonial-style decor and private bathrooms create a comfortable and relaxing atmosphere for guests.

Convenient Location

Located in central Marseille, overlooking the Old Port and close to popular landmarks like Notre Dame de la Garde and MUCEM museum, our hotel provides easy access to the city's attractions. With the metro and tram stations nearby, exploring the city is convenient for our guests.

Exceptional Service

Our multilingual staff is available 24/7 to assist guests and provide information about the local area. Enjoy a delicious buffet breakfast served daily and personalized service that ensures a memorable stay at New Hotel Le Quai - Vieux Port.

Book your stay now at our renovated hotel and experience the best of Marseille's hospitality!

Important information:

Please note that children are accepted within the maximum capacity of 2 people. A third person cannot be accepted in the rooms.


When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 4542 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.72
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 8.68
S
Sabine • solo_traveller • de
9
2026-07-04 • via Nuitee
G
Giulia • couple • it
7
2026-07-04 • via Nuitee
O
Ove • couple • se
9
Ett hotell med bra läge och ett rum med bra utsikt.
Pros:

Läget var perfekt precis bredvid en Metro-station och precis vid gamla hamnen. Vi hade ett rum med en terrass som hade utsikt över hamnen.

Cons:

Det ända som var att det var väldigt varmt i utrymmet runt och i hissen ingen av där men det var det på rummet mycket behagligt.

2026-07-04 • via Nuitee
J
Julien • solo_traveller • fr
8
Impeccable pour une nuit, minimaliste sur les services mais très propre, qualitatif et confortable 👍
Pros:

Chambre 405 top, très confortable et très propre, rien à dire, c’était impeccable et le lit était top aussi 👍

Cons:

Seul bémol… pas de restaurant, que le petit déjeuner, dommage, mais il y a tout ce qu’il faut aux alentours 👍

2026-07-03 • via Nuitee
V
Veronique • couple • fr
10
2026-07-03 • via Nuitee
R
Rolando • couple • es
1
2026-07-03 • via Nuitee
P
Paul & Nancy • couple • us
9
Cons:

Very small room and bathroom.

2026-07-03 • via Nuitee
G
Gilles • couple • fr
8
2026-07-02 • via Nuitee
D
Doris • solo_traveller • ch
9
Pros:

L emplacement, la taille des chambres,

Cons:

Le personnel de réception fermé et pas très sympathique

2026-07-01 • via Nuitee
A
Alexis • couple • fr
1
2026-07-01 • via Nuitee
E
emanuela • solo_traveller • it
8
Hotel centrale con camera grande.
Pros:

Hotel centralissimo, camera grande con letto comodo, acqua rifornita ognj giorno.

Cons:

Colazione monotona e poco variegata servita all'ingresso, assenza di una sala per colazione e di una hall con zona relax per gli ospiti. La stanza non era pulitissima: abbiamp trovato un calzino dietro la tenda e polvere in camera e bagno.

2026-07-01 • via Nuitee
E
Eva-Nicole • couple • de
7
Für eine Nacht sehr gut
Pros:

Lage perfekt

Cons:

Baustelle

2026-07-01 • via Nuitee
S
Susan • solo_traveller • gb
8
Pros:

The staff were very helpful, the hotel is well-appointed and the room was cool (in this heat) which was very important. It was particularly important to me that the hotel doesn't allow dogs as I am allergic to them and I also really liked the late (12.00) check-out time; this gave me chance to explore Marseille in the morning before leaving.

Cons:

There wasn't anything that I didn't like

2026-06-30 • via Nuitee
P
Philip • solo_traveller • au
3
Pros:

The overall experience was fine, however we came off a very long flight and we would have changed to another hotel had we been made aware of the renovation work in advance. A sign in the lift on arrival at 9 pm is not sufficient.

Cons:

The experience was completely ruined by work being done below our room which made remaining in the room intolerable.

2026-06-29 • via Nuitee
C
Carlo • solo_traveller • it
6
2026-06-28 • via Nuitee
J
Jeanette • couple • se
8
2026-06-28 • via Nuitee
B
Bernd • couple • de
6
2026-06-28 • via Nuitee
C
Christina • couple • se
10
2026-06-27 • via Nuitee
T
Tanja • couple • hr
7
2026-06-26 • via Nuitee
C
Cosimo • solo_traveller • it
6
Pros:

Posizione favolosa in mezzo al porto vecchio

Cons:

Mancanza aria condizionata perché la struttura è in ristrutturazione... ovviamente problema risolto con ventilatori anche se ho dovuto chiederne uno supplementare perché la camera era enorme... quando si fanno questi interventi forse è meglio chiudere la struttura.
Poca pulizia nel bagno... trovato capelli nella bocchetta della doccia

2026-06-26 • via Nuitee