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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Dry cleaning
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Breakfast in the room
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Non-smoking throughout
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Daily housekeeping
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Key card access
Review Highlights
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Property Description
Luxurious Accommodations
New Hotel Le Quai - Vieux Port offers beautifully soundproofed rooms with modern amenities, including air-conditioning, satellite TV, and free WiFi. The colonial-style decor and private bathrooms create a comfortable and relaxing atmosphere for guests.
Convenient Location
Located in central Marseille, overlooking the Old Port and close to popular landmarks like Notre Dame de la Garde and MUCEM museum, our hotel provides easy access to the city's attractions. With the metro and tram stations nearby, exploring the city is convenient for our guests.
Exceptional Service
Our multilingual staff is available 24/7 to assist guests and provide information about the local area. Enjoy a delicious buffet breakfast served daily and personalized service that ensures a memorable stay at New Hotel Le Quai - Vieux Port.
Book your stay now at our renovated hotel and experience the best of Marseille's hospitality!
Please note that children are accepted within the maximum capacity of 2 people. A third person cannot be accepted in the rooms.
When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
La décoration et l’espace dans la chambre et dans les parties communes
L’emplacement très central
Le seul point négatif (qui est lié à la proximité du Vieux Port) est que certains soirs l’animation du quai peut être bruyante jusqu’à une heure avancée …
Très bon emplacement, proche du vieux port,
Personnel souriant et serviable
Chambre moyenne. Petite fenêtre
Really good location, good sized bedroom and large bathroom with L'Occitaine products. Very large and comfortable bed.
Not many dairy-free breakfast options despite having emailed in advance, however, what options there were were good quality.
Un grand merci à la dame de la réception pour sa gentillesse et sa délicate attention. Elle nous a généreusement surclassés dans une chambre avec vue sur le Vieux-Port, et cette petite attention a vraiment fait toute la différence.
Un très bel établissement, avec un accueil chaleureux et beaucoup de gentillesse.
Das Hotel liegt sehr nah an allen Sehenswürdigkeiten. Die 24 Stunden Rezeption war sehr freundlich. Das Frühstück war ausreichend, es gab alles, was man benötigt.
Man muss es mögen, direkt neben der Kirche zu wohnen, 7:00 Uhr ist Weckzeit. Der Straßenlärm ist durch die zentralen Lage immer präsent. Der Zimmerservice war etwas unzuverlässig. Die Gläser wurden nicht gewechselt. Dieses Toilettenpapier und die Handtücher wurden unzuverlässig aufgefüllt.
La taille de la chambre
L’entretien des locaux ( peinture pas en très bon état etc…)
位置超级好，还包早餐。对面的1860 餐厅不错。
打扫卫生的人看起来不太专业，需要培训。
Die Lage ist top. Das Personal sehr nett. Wir hatten um ein anderes Kissen gebeten, war uns prompt erfüllt wurde.
Das Frühstück... nichts besonderes und sehr langweilig.
Really nice spacious room, great location right on the port. Nice bathrooms with l'occitane toiletries. Lots to do and explore nearby.
Didn't try the breakfast, but as it was hosted in the lobby, I saw it was continental. There are plenty of fantastic patisseries within 5 mins walk anyway.
The hotel ground floor is partially under construction/renovation, however this had no effect on the quality of my stay
The soundproofing on the hallway wasn't great but could of been manageable. Unfortunately the room next door had insane kids that would run up and down the hallway and bang on their parents door whilst shouting. But thats not the hotels fault.
Arriving by car can be slightly difficult as the hotel entrance is in a pedestrianised area.
C’était un bon rapport qualité prix
L’emplacement
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