WINDSOR HOTEL CITY CENTER

Hotels
7.2 (3203 reviews)
93, Rue Wad El Makhazine, BD Anfa , Casablanca , MA

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Central / convenient location
Good value for money
Included or tasty breakfast reported by many
Comfortable bed mentioned by some
Helpful luggage assistance / welcoming host
Quiet/calm for some guests
Large rooms or good views in a few reviews
Cons:
Cleanliness issues (ants, dirty/ruined bathroom tiles, rust)
Old/outdated property and poor maintenance
Air conditioning / fridge sometimes not working
No parking available
Noisy street / thin windows causing night noise
Bathroom problems (leaks, broken fixtures, showers needing repair)
Missing towels / empty soap dispensers / small elevator
Inconsistent breakfast quality (overcooked eggs)

Categories

Cleanliness
5.5
Multiple reviews mention ants in the bathroom, damaged/dirty bathroom fixtures, rust and general hygiene concerns; a few guests called rooms 'propre' but cleanliness issues are frequent.
Service
8.8
Majority of guests praise staff as very friendly, helpful and respectful; a single strong negative report exists but overall service is noted as a strong point.
Location
8.5
Frequently described as central, convenient and close to services/restaurants with good views — location is consistently a positive.
Room Quality
5.5
Many comments about old rooms, paint smell, broken fixtures, leaks, poorly functioning AC/fridge and noisy street/windows; some guests noted comfortable beds or large rooms but structural/maintenance issues are common.
Amenities
6
Several guests report malfunctioning AC/fridge, small elevator, missing towels/empty soap dispensers and lack of parking; breakfast availability varies.
Value for Money
8.2
Multiple reviewers explicitly state good value for money, appropriate for budget travelers and praise price/quality balance.
Food and Beverage
7
Breakfast is often described positively ('very tasty', 'muy rico'), though some report overcooked eggs or inconsistent quality.
Overall Experience
8.1
Mixed overall impressions: many guests highlight helpful staff, location and value, while maintenance and cleanliness issues reduce the experience for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 03:01

Property Description

Luxurious Accommodation

WINDSOR HOTEL CITY CENTER, located in the heart of Casablanca, offers a serene garden, a charming terrace, and top-notch amenities. The 4-star property provides convenience with an ATM, luggage storage, and a 24-hour front desk. Enjoy a comfortable stay with airport transfers, room service, and complimentary WiFi.

Delicious Dining Options

Start your day right with a delightful breakfast spread featuring buffet, continental, and American choices. Savor a variety of flavors and fuel up for a day of exploration in the bustling city.

Prime Location

Conveniently situated near popular attractions like Casablanca Cathedral, Arab League Park, and Ancient Medina of Casablanca, WINDSOR HOTEL CITY CENTER is the perfect base for your adventures. Book now for a memorable stay in Casablanca!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CMN

Location

Guest Reviews

7.2
Based on 3203 reviews
Cleanliness: 5.5
Service: 8.8
Location: 8.5
Room Quality: 5.5
Amenities: 6
Value for Money: 8.2
Food and Beverage: 7
Overall Experience: 8.1
M
Mounir • couple • ma
10
2026-10-30 • via Nuitee
Z
ZIAD • solo_traveller • ma
9
2026-10-30 • via Nuitee
M
Maria Fátima • couple • pt
10
Pros:

Tudo

2026-10-29 • via Nuitee
S
Sara • family_with_children • fr
1
Déçue de ce séjour
Pros:

Chambre spacieuse.

Cons:

Cafard dans la chambre, fuite d’eau dans la salle de bain, Trop de bruit dans les couloirs toute la nuit et tôt le matin.
J ai signalé tout cela à l’hôtel à mon départ.

2026-10-29 • via Nuitee
O
O L • solo_traveller • ma
5
Pros:

Le service du personnel

Cons:

Les matelas, les matelas

2026-10-28 • via Nuitee
9
90446492seyba Diallo • solo_traveller • ml
10
2026-10-28 • via Nuitee
L
Lazare • solo_traveller • cg
6
Bon sejour
Pros:

Le petit dejeuner et l'acceuil

Cons:

La climatisation et la protection des fenetres pour éviter les entreés des chats

2026-10-28 • via Nuitee
O
Oum-Khaltoum • couple • ma
5
Pros:

Ontbijt was redelijk goed.

Cons:

Teveel lawaai door de auto’s ik werd al van 4 uur smorgens al wakker. S’Avonds was ook heel moeilijk voor in slaap te vallen door de lawaai. Ik had koude douche.

2026-10-28 • via Nuitee
N
Nabilban • solo_traveller • es
10
Pros:

El proceso de check-in fue maravilloso gracias al excelente y profesional trabajo de la recepcionista Miriam, quien me recibió de la mejor manera. Todo el hotel está impecable y muy bien gestionado: la limpieza es excelente, el desayuno es fantástico y las habitaciones son muy tranquilas, limpias y cuentan con una ducha buenísima.
Se nota la gran gestión del director, que ha sabido mejorar el hotel notablemente y cuidar cada detalle. Viajo mucho a Casablanca y, sin duda, este se convertirá en mi hotel de referencia y mi destino fijo cada vez que visite la ciudad. ¡Totalmente recomendado!

2026-10-27 • via Nuitee
B
Bensoulimane • couple • ma
4
Pros:

Location

Cons:

when we arrived the reception asked to see our marriage certificate which is humiliating, especially since my wife is a foreigner, and asking or it with a smile doesn't make it any rightful, also it is illegal by law

2026-10-27 • via Nuitee
S
Saraelkirat • couple • ma
10
Pros:

Perfect 👍 I was so happy for service

Cons:

Nothing. Everything excellent

2026-10-27 • via Nuitee
S
Soufi • couple • ma
10
2026-10-26 • via Nuitee
R
Rodolfo • couple • it
10
2026-10-26 • via Nuitee
بدر • solo_traveller • sa
8
Pros:

ذكرت سابقاً

Cons:

ذكرت سابقاً

2026-10-26 • via Nuitee
I
Iván • solo_traveller • es
6
2026-10-26 • via Nuitee
C
Cesareo • solo_traveller • nl
10
Pros:

Servicio. desayuno excelente. Simpatía de los empleados.

2026-10-25 • via Nuitee
W
wafa • couple • ma
7
Pros:

Le ptit déj

Cons:

Le matelas, l ascenseur

2026-10-25 • via Nuitee
I
Ilias • solo_traveller • ma
8
2026-10-25 • via Nuitee
Γιάννης • solo_traveller • gr
8
Pros:

1. Το ξενοδοχείο βρίσκεται σε κεντρικό σημείο, κοντά σε όλα τα αξιοθέατα.
2. Το προσωπικό ευγενέστατο, πάντα με το χαμόγελο.
3. Καλό πρωινό.
4. Το νερό στο μπάνιο πάντα ζεστό και με καλή πίεση.
5. Καθάριζαν κάθε μέρα.
6. Η Κυρία που καθαρίζει, είναι άριστη. Με το χαμόγελο της και την θετική της αύρα.
7. Έχει ψυγείο το δωμάτιο.
8. Μπαλκόνι με θέα.

Cons:

1. Το κλιματιστικό δεν λειτουργεί. Το ανέφερα και δεν έγινε τίποτα.
2. Το σεσουάρ δεν λειτουργεί.

2026-10-24 • via Nuitee
B
Bilal • family_with_children • ma
1
Pros:

المواعيد فقط

Cons:

الناضفه و الدجيج

2026-10-24 • via Nuitee