Embassy Suites by Hilton Omaha Downtown Old Market

Hotels
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Embassy Suites Hotels
8.4 (810 reviews)
555 South 10th Street , Omaha , us
+14023469000

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast options
Cons:
Cleanliness issues
Parking costs
Dated furnishings

Categories

Cleanliness
6.79
Multiple mentions of cleanliness issues, including a bathtub that didn't drain properly and unpleasant odors.
Service
9.26
Staff was very helpful and accommodating, with prompt responses to requests.
Location
9.3
Excellent location with easy access to local attractions.
Room Quality
7.75
Some complaints about room furnishings being dated and maintenance issues.
Amenities
8.78
Enjoyable amenities like a happy hour and breakfast, though some improvements needed.
Value for Money
8.24
Good value overall, but parking issues and unexpected costs noted.
Food and Beverage
8.29
Breakfast food had some inconsistencies, but overall positive experiences reported.
Overall Experience
8.76
Good experience overall with some notable issues but highlights in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:29

Property Description

Spacious 2-Room Accommodations
The all-suite hotel in the historic Old Market area offers guests spacious 2-room accommodations, ensuring comfort and ample space during their stay.

Convenient Location
Situated close to main Omaha city centre attractions, guests can easily explore popular sites such as the Orpheum Theatre, Omaha Children's Museum, and Henry Doorly Zoo, all located nearby.

Modern Amenities
Embassy Suites by Hilton Omaha Downtown Old Market provides modern amenities including a free daily breakfast, complimentary evening reception, a state-of-the-art fitness centre, and free airport transfers for a convenient and enjoyable stay.

Ready to experience comfort and convenience in the heart of Omaha? Book your stay at Embassy Suites Omaha-Downtown/Old Market now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and costs USD 7 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 23 per day.

Location

Guest Reviews

8.4
Based on 810 reviews
Cleanliness: 6.79
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 8.29
Overall Experience: 8.76
C
Cesar Irizarry • solo_traveller • us
10
Book it and be happy!
Pros:

Cocktail hour our bartender was the best!

Cons:

Nothing!

2026-07-02 • via Nuitee
S
Sharnell • solo_traveller • us
4
Pros:

The staff at the front desk, the bar staff, and the breakfast/ staff.

Cons:

The furniture in the room seemed really worn-out and it smelled dirty like car wash vacuum and it was footprints on the tile in the bathroom like no one mopped. It felt like it was cleaned in a hurry. Parking should be free!

2026-07-02 • via Nuitee
R
Ramona • couple • us
10
We loved staying here, and wish it wasn't just one night. Wonderful hotel with so many perks
Pros:

Excellent breakfast. Best we've had at a hotel in a long time.

2026-07-01 • via Nuitee
P
Penny • family_with_children • us
9
We had a very nice stay
Pros:

Excellent location

Cons:

All was good

2026-07-01 • via Nuitee
J
Jennifer • family_with_children • us
9
We would definitely return to this hotel for the location, happy hour and breakfast!
Pros:

Location, complimentary happy hour and breakfast was amazing!

Cons:

Cost was a little high and then had to pay for parking on top of room cost. No hot tub in pool area. Pool was a little small.

2026-06-30 • via Nuitee
T
Tristan • solo_traveller • us
10
2026-06-27 • via Nuitee
N
Nick • family_with_children • us
9
Nice hotel and the breakfast was great! Parking was a surprise for the additional cost.
Pros:

Location to the zoo, old market and parks

Cons:

Parking costs

2026-06-24 • via Nuitee
R
Ronald • couple • us
10
2026-06-24 • via Nuitee
E
Elizabeth • family_with_children • us
8
2026-06-22 • via Nuitee
C
Conrad • solo_traveller • us
10
2026-06-15 • via Nuitee
N
Naoko • family_with_children • us
9
2026-06-11 • via Nuitee
V
Valerie • couple • us
10
2026-06-11 • via Nuitee
L
Lacey • solo_traveller • us
8
2026-06-10 • via Nuitee
J
Juletta • solo_traveller • us
10
2026-06-03 • via Nuitee
C
Caleb • family_with_children • us
3
Sloppy housekeeping and blunt workaround where I just eat the cost.
Pros:

The staff seemed like they were trying to be nice about the situation, but the bridge was burned.

Cons:

The room I booked wasn’t available on arrival so had to downgrade. Once we entered the downgraded room we notice poop, yes fecal matter, in the bathtub. I also ordered a pack and play at 11am and never got one by 7 pm only to the be told they are out. They moved us 3 doors down into a similar room (still not the one I paid for and booked).

2026-06-02 • via Nuitee
S
sandraw5764 • Friends getaway • Milwaukee, Wisconsin
8
Nice place to stay!
Pros:

I thought the room was just OK the furniture in the room definitely had some wear and was very uncomfortable - including the bed. Also you should have done queen rooms that have night tables and plug-in on each side of the bed for couples that both wear CPAP. The room was clean. Otherwise, there seemed to be a lot going on at the hotel and the staff handled it wonderfully. We were there on a Navy ship reunion. Nice location for finding something to eat near.

2026-06-01 • via Tripadvisor
O
Osamah • couple • us
10
2026-05-31 • via Nuitee
O
Osamah • family_with_children • us
9
‏كانت إقامة رائعة جدا مريح للغاية
Pros:

‏المكان نظيف جدا وخدمة العملاء جيدين جدا ولطيفين وأيضا موقع جيد في المركز

Cons:

‏لا يوجد

2026-05-31 • via Nuitee
T
Traci • family_with_children • us
10
Pros:

Awesome!!! Would definitely stay here again!!!

Cons:

Parking should be free. The lot is huge. And Omaha’s not exactly a big city!!!

2026-05-25 • via Nuitee
A
Ashley • extended_group • us
9
Pros:

Close to downtown

Cons:

People partying and could hear through walls

2026-05-23 • via Nuitee