Embassy Suites by Hilton Omaha Downtown Old Market

Hotels
•
Embassy Suites Hotels
8.4 (852 reviews)
555 South 10th Street , Omaha , US
+1 402-346-9000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast options
Cons:
Cleanliness issues
Parking costs
Dated furnishings

Categories

Cleanliness
6.79
Multiple mentions of cleanliness issues, including a bathtub that didn't drain properly and unpleasant odors.
Service
9.26
Staff was very helpful and accommodating, with prompt responses to requests.
Location
9.3
Excellent location with easy access to local attractions.
Room Quality
7.75
Some complaints about room furnishings being dated and maintenance issues.
Amenities
8.78
Enjoyable amenities like a happy hour and breakfast, though some improvements needed.
Value for Money
8.24
Good value overall, but parking issues and unexpected costs noted.
Food and Beverage
8.29
Breakfast food had some inconsistencies, but overall positive experiences reported.
Overall Experience
8.76
Good experience overall with some notable issues but highlights in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:29

Property Description

Spacious 2-Room Accommodations
The all-suite hotel in the historic Old Market area offers guests spacious 2-room accommodations, ensuring comfort and ample space during their stay.

Convenient Location
Situated close to main Omaha city centre attractions, guests can easily explore popular sites such as the Orpheum Theatre, Omaha Children's Museum, and Henry Doorly Zoo, all located nearby.

Modern Amenities
Embassy Suites by Hilton Omaha Downtown Old Market provides modern amenities including a free daily breakfast, complimentary evening reception, a state-of-the-art fitness centre, and free airport transfers for a convenient and enjoyable stay.

Ready to experience comfort and convenience in the heart of Omaha? Book your stay at Embassy Suites Omaha-Downtown/Old Market now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 7, 2026 until Fri, Sep 11, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Location

Guest Reviews

8.4
Based on 852 reviews
Cleanliness: 6.79
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 8.29
Overall Experience: 8.76
S
Shana • family_with_children • us
7
Pleasant but pricey
Pros:

Honestly the breakfast was hands down the best hotel breakfast I have ever had. The rooms were spacious and clean. Most of the staff were pleasant and friendly.

Cons:

I absolutely hated that while sitting at the bar with my friend trying to enjoy a drink our conversation was interrupted by a sales lady who was trying to sell us a Hilton time share experience. Even after being told no, more than once she continued. As far as the room goes the pull out couch needs to be replaced, the left cushion sunk in considerably when sitting on the couch making it extremely uncomfortable and the bed felt like it was going to fall apart. The shower was very slick and my 10 yr old fell while taking her shower.

2026-10-07 • via Nuitee
B
Berger • solo_traveller • us
3
Pros:

I liked the location and the amenities were good

Cons:

We were without electricity for a good part of one day and the TV was out most of the time.

2026-09-17 • via Nuitee
K
Kiliki • couple • us
10
2026-09-14 • via Nuitee
A
Ana • family_with_children • us
10
Awesome over all, no complaints. Our concierge was fantastic and super nice.
Pros:

Breakfast was great!

Cons:

That the pool was under construction...we weren't told ahead of time. Grandkids were disappointed. Lol

2026-09-09 • via Nuitee
J
Julius • couple • us
10
Great value in a great location
Pros:

The diverse breakfast

Cons:

Having to use valet for parking

2026-09-07 • via Nuitee
K
kristen • family_with_children • us
5
Pros:

Breakfast was fine. Location was great. Staff were very helpful with setting up table for breakfast and happy hour with our family.

Cons:

There were bugs running on carpet where breakfast was and the AC smelled musty. Chlorine in poool was very strong. They required my son to pay with his CC so I did not get my points.

2026-09-05 • via Nuitee
T
Thadeous • family_with_children • us
10
2026-09-04 • via Nuitee
R
Raquel • couple • us
10
We only stayed for a night but everything was excellent and clean the staff was very nice and helpful.
Pros:

Very clean

2026-08-27 • via Nuitee
R
Ricky • couple • us
8
2026-08-24 • via Nuitee
T
Torri • family_with_children • us
9
2026-08-22 • via Nuitee
M
Mark • couple • us
10
Great time! Clean! Breakfast AMAZING!
Pros:

Breakfast

Cons:

Nothing

2026-08-22 • via Nuitee
J
Jill • solo_traveller • us
8
Pros:

Always love staying here with the happy hour & breakfast. So convenient to everything. The whole staff is amazing & so polite.

Cons:

Having a room next to the elevator is very noisy. Next time I will ask for a different room. Otherwise the rooms are wonderful!

2026-08-20 • via Nuitee
J
Jeff • couple • us
10
2026-08-19 • via Nuitee
N
Naoko • family_with_children • us
9
2026-08-17 • via Nuitee
E
Elizabeth • couple • us
10
2026-08-14 • via Nuitee
E
Elizabeth • couple • us
10
2026-08-14 • via Nuitee
C
Choiniere • solo_traveller • us
10
Great family stay
Pros:

Great location, very nice spacious rooms. Breakfast and happy hour were great.

Cons:

Pool was a little small and got crowded, but that is expected with a large hotel.

2026-08-13 • via Nuitee
S
Stacey • family_with_children • us
9
2026-08-12 • via Nuitee
L
Laura • couple • us
10
2026-08-12 • via Nuitee
C
Cory • family_with_children • us
10
Staff was great, nice rooms, good breakfast, good pool area. Would stay again with kids
Pros:

Close to downtown and Omaha zoo!

2026-08-11 • via Nuitee