Element by Marriott Scottsdale at SkySong

Hotels
•
Element by Westin
9.2 (361 reviews)
1345 North Scottsdale Road , Scottsdale , US
+1 480-361-0000

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Friendly staff
Cons:
Customer service issues
Odors in some rooms
Limited parking options

Categories

Cleanliness
8.75
Some complaints about strange odors and cleanliness issues noted, but generally described as clean.
Service
8.22
Terrible customer service experience cited. Inefficient front desk service caused frustration.
Location
10
Guests loved the location, mentioning proximity to attractions and restaurants.
Room Quality
9.21
Generally positive remarks about room comfort and amenities, despite some odor issues.
Amenities
9.24
Good amenities offered but some guests noted the absence of a hot tub and paid parking.
Value for Money
9.7
Guests felt they received good value for their stay, despite some paid services.
Food and Beverage
8.75
Compliments on breakfast, but some complaints about food quality, particularly regarding coffee.
Overall Experience
9.74
While there were some difficulties, the overall sentiment reflects a good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:14

Property Description

Luxurious Amenities

Element Scottsdale at SkySong offers a range of luxurious amenities for its guests, including a fitness centre, garden, shared lounge, and bar. The hotel also provides a shared kitchen and a 24-hour front desk, ensuring convenience and comfort throughout your stay.

Comfortable Accommodation

Guests can expect air-conditioned rooms equipped with modern facilities such as a desk, safety deposit box, flat-screen TV, and a private bathroom with a shower. Some rooms even feature a kitchenette with a fridge and microwave, while all rooms come with bed linen and towels for a cozy stay.

Convenient Location

Situated just 16 km from Copper Square, Element Scottsdale at SkySong is conveniently located near major attractions like Phoenix Convention Center and Desert Botanical Gardens. With Phoenix Sky Harbor International Airport only 9 km away, guests can easily access and explore the vibrant city.

Book your stay at Element Scottsdale at SkySong for a memorable and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHX

Location

Guest Reviews

9.2
Based on 361 reviews
Cleanliness: 8.75
Service: 8.22
Location: 10
Room Quality: 9.21
Amenities: 9.24
Value for Money: 9.7
Food and Beverage: 8.75
Overall Experience: 9.74
H
Hiroyuki • couple • jp
7
いいね
Pros:

まあまあよかった

Cons:

安全だった

2026-09-19 • via Nuitee
P
Paul • extended_group • gb
8
Great hotel let down by poor breakfast and inexperienced reception staff
Pros:

Stayed before good vibe.

Cons:

Poor breakfast offerings, no coffee, no staff & no cook to prepare eggs.

2026-09-18 • via Nuitee
D
Devon • couple • us
9
Comfortable and functional--had everything we needed!
Pros:

Good breakfast and great location for theater-goers!

2026-09-14 • via Nuitee
A
Ana • extended_group • br
10
2026-09-14 • via Nuitee
G
Gabrielle • couple • us
8
I would stay again
Pros:

The hotel was beautiful and the staff was very polite and friendly. They really made the stay.

Cons:

The rooms could have been cleaner, and the common areas needed some attention.

2026-09-07 • via Nuitee
S
Samuel • family_with_children • fr
9
2026-08-20 • via Nuitee
J
joserQ8723LT • Couples
10
Breakfast Kings!
Pros:

Great location! Rooms were super nice, very very clean and the service was great! Value was great compared to other places we have stayed this is so far our #1 in our roadtrip. The pool is heated which is awesome but in this weather cold water may have been the call! The atmosphere here was also very calm and OML the breakfast was 10/10 best place we have had breakfast ever! The lady making the breakfast is phenomenal! She was so nice and super talkative! I am definitely coming back!

2026-07-23 • via Tripadvisor
K
Koweek • solo_traveller • us
10
2026-07-16 • via Nuitee
Y
ysmbennett • Family
6
Guestrooms noise till 2.30 am, receptionist didn't pick up the phone
Pros:

The hotel guests were very noisy until 2.30 am early morning, calling the receptionist phone call (no one picked up). Couldn't sleep till it was quiet down at 2.40 am. Why would the hotel let it go with the noisy sounds from people still partying at that hours? 😞

2026-07-12 • via Tripadvisor
B
Beth • family_with_children • us
10
Excellent place to stay!
Pros:

Breakfast buffet was excellent, rooms were really clean and beds were comfy. Great stay and will stay again!

Cons:

N/A.

2026-07-12 • via Nuitee
R
Roy • solo_traveller • us
10
Great place to stay.
Pros:

Quiet and very restful environment.

Cons:

Breakfast should still be at 6:30 am on Sunday’s.

2026-06-08 • via Nuitee
שבתאי • solo_traveller • il
10
Pros:

מקום יפה ושקט, הצוות מאוד אדיב, סבלני וחייכן, החדרים נקיים ומרווחים

2026-06-07 • via Nuitee
I
Isabel • solo_traveller • ca
10
2026-06-07 • via Nuitee
L
Lisset • family_with_children • us
7
Overall good comfortable stay.
Pros:

The property was nice and clean. I liked the modern feel of the property. Overall it was a good, enjoyable stay. The front desk gentleman was really nice and welcoming.

Cons:

Breakfast was very underwhelming, did not have much options and the employees working the breakfast were not too happy to be there.

2026-06-05 • via Nuitee
L
Laura • solo_traveller • gb
10
Relaxing stay in clean and comfortable hotel
Pros:

Clean, very good breakfast, spacious room, helpful staff. Pool and gym available.

Cons:

N/a

2026-05-31 • via Nuitee
M
Muniz • family_with_children • us
9
2026-05-27 • via Nuitee
A
Annjeanette • couple • us
10
Loved it
2026-05-25 • via Nuitee
A
Annabelle • family_with_children • us
9
Best nights sleep I've ever had in a hotel.
Pros:

This perfectly designed room was warm and welcoming. The beds were clean and comfortable, giving me the best nights sleep I've ever had in a hotel room.

Cons:

Garage available, but it was a challenge to access.

2026-05-23 • via Nuitee
C
Courtney • family_with_children • us
7
2026-05-01 • via Nuitee
C
Christine • solo_traveller • us
7
2026-04-27 • via Nuitee