Fairfield Inn & Suites by Marriott Kalamazoo

Hotels
•
Fairfield Inn
8.1 (272 reviews)
3303 Retail Place Drive , Kalamazoo , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Good location near shopping and restaurants
Clean hotel ambiance
Cons:
Dirty pool and unclean toilet
Breakfast food quality was poor
Room issues with cleanliness and maintenance

Categories

Cleanliness
7.68
Several complaints about cleanliness, such as the dirty pool and unclean toilet.
Service
9.15
Staff was consistently described as friendly and accommodating.
Location
8.69
Good location near shopping and restaurants.
Room Quality
7.64
Mixed reviews; some rooms were acceptable, but others had issues like old equipment.
Amenities
7.17
Amenities such as the TV and breakfast received negative remarks.
Value for Money
8.13
Overall acceptable value but noted discrepancies in room pricing.
Food and Beverage
7.68
Breakfast was often cold and lacked variety.
Overall Experience
8.65
Despite issues, overall experience was positive, highlighted by friendly service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:37

Property Description

Modern Accommodations

Discover modern accommodations at Fairfield Inn & Suites by Marriott Kalamazoo. Enjoy the convenience of free bikes, private parking, and a shared lounge during your stay.

Relaxation and Convenience

Unwind in the indoor pool or take advantage of the 24-hour front desk services. Stay connected with complimentary WiFi throughout the property.

Nearby Attractions

Explore nearby attractions such as the Gilmore Car Museum and Western Michigan University. With easy access to the airport and other key locations, your stay at Fairfield Inn & Suites promises both comfort and convenience.

Book your stay at Fairfield Inn & Suites by Marriott Kalamazoo today for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 272 reviews
Cleanliness: 7.68
Service: 9.15
Location: 8.69
Room Quality: 7.64
Amenities: 7.17
Value for Money: 8.13
Food and Beverage: 7.68
Overall Experience: 8.65
P
Prokharava • family_with_children • us
10
2026-05-21 • via Nuitee
F
Faisal • couple • om
10
Good staff and friendly it’s a lovely stay I will visit its again my next trip
Pros:

Clean and quiet

Cons:

Good area and it’s near everything

2026-05-20 • via Nuitee
E
Elizabeth • couple • ke
1
Pros:

The hotel is fair in term of location just close to the highway and the airport.

Cons:

In my years of travelling this the worst hotel with rude staff I have ever encountered. I checked in on April 30th and realised it wasn't the choice of hotel I was looking for, I requested the hotel staff to change my check out to 2nd May 2026 before checking in and He said no problem and it was effected. I checked out and realised I have been charged for the entire stay, and when I asked the staff said, don't worry our manager will assist you. Long story short, the manager was so rude, she started shouting and telling me to leave her propery since I booked with a third party or she will call security on me. She left me there standing and left the building and instructed the staff on duty not to assist me and sort with whoever I booked with and she's the manager and there's nothing I can do.

2026-05-17 • via Nuitee
S
Shaina • couple • us
10
2026-05-04 • via Nuitee
M
Manfredi • solo_traveller • it
1
Pros:

Rm io

Cons:

Ok c unuy xxxony

2026-04-25 • via Nuitee
J
Jessica • family_with_children • us
10
Excellent, very clean, people were friendly, pool was warm
2026-03-19 • via Nuitee
M
Menzie • family_with_children • us
10
Pros:

It was a nice place

Cons:

Everything was good

2026-03-19 • via Nuitee
M
Madison • couple • us
4
I would have chosen a different place to stay if I could do it over.
Pros:

We liked that it was not too long of a drive from downtown Kalamazoo where we were spending most of our time on the trip. We didn't hear much noise from any other rooms.

Cons:

The hotel is very close to a busy highway, so it was very noisy at night. The eggs at breakfast were not made well. The comforter that actually had some weight to it was only the size of the top of the mattress, which made it very difficult to share with someone else. I also disliked that there were no USB ports in the room for chargers. All hotel rooms that I've been to recently typically have USB ports on the bedside table, but they didn't have these here and I hadn't brought a charger box to be able to plug it into the wall.

2026-03-16 • via Nuitee
D
Dan • solo_traveller • us
8
2026-03-09 • via Nuitee
C
Christian • family_with_children • us
10
Pros:

Lobby, front desk staff was excellent, he was professional in a suit, smile on face and very friendly. Got us some playing cards when there were none. Room big & clean

Cons:

Pull out couch mattress was terrible, and the blanket with it not so great. No easy to reach plugs at the bed to plug in cell phones or cpap

2026-03-04 • via Nuitee
Y
Yockey • couple • us
10
Pros:

Close to Wing Center

2026-03-01 • via Nuitee
J
John • solo_traveller • us
8
Nice room and a great breakfast was included.
Pros:

Nice room with a good breakfast included.

Cons:

Nothing

2026-02-12 • via Nuitee
R
Robin • couple • us
7
2026-01-20 • via Nuitee
T
Timothy • couple • us
8
Pros:

Didn't think much of the breakfast at all. Everything was cold except the eggs that came out just about the time we were leaving. Location of dining was good.

Cons:

Breakfast and one blind in our room (104) was disconnected at the top so couldn't get completely closed for our comfort.

2026-01-19 • via Nuitee
J
Janine • extended_group • us
10
Room was very comfortable and clean.
Pros:

Clean & modern.

2026-01-19 • via Nuitee
D
Deborah • family_with_children • us
10
Pros:

Comfort & location.

Cons:

Nothing

2026-01-18 • via Nuitee
D
Dennis • family_with_children • us
10
2026-01-18 • via Nuitee
C
Carmen • family_with_children • us
10
2026-01-08 • via Nuitee
M
Michelle • couple • us
8
2026-01-03 • via Nuitee
E
Emily • family_with_children • us
10
2025-12-22 • via Nuitee